HP C5658A - SureStore DLT 70e Tape Drive User manual

HP SureStore DLT Internal/External Tape Drive
DLT 40i/e, DLT 70i/e, DLT 80i/e
User’s Guide

HP SureStore DLT
Installation Guiden (Internal Drives)
Internal Drives—Installation Overview
Refer to:
Before you start:
Check the packing list inside this guide. Check system prerequisites.
page 1-2
Step 1: Check the drive’s SCSI ID
Check the tape drive’s SCSI ID. If necessary change it from the default
of 5 by setting jumpers on the side of the drive.
page 1-5
Step 2: Attach local language labels, if necessary page 1-7
Step 3: Prepare the mounting bay
Switch off the computer and remove its outer casing. Remove the cover
plate from two adjacent, empty, 5¼-inch, half-height bays. (Keep the
screws.)
page 1-8
Step 4: Attach mounting rails or tray (if required)
Attach any mounting hardware (rails or tray) necessary for your
computer. In the box you will find a tray for use with HP NetServer
L-series and a pair of rails for use with Compaq servers.
page 1-8
Step 5: Install the drive
Slide the tape drive into the bay, but do not fasten with screws yet. page 1-9
Step 6: Attach power and SCSI cables
Attach a spare power cable from the computer’s internal power supply.
Attach the drive to a spare connector on the SCSI ribbon cable. page 1-10
Step 7: Secure the drive
Secure thedrive in place with the screws. Replace the computer’s cover
and reconnect cables. page 1-12
For UNIX systems only: Go to the HP SureStore DLT UNIX Configuration Guide
This will enable you to configure your system to support the drive
and to verify the installation.
On Completion
Power on the system and check that the tape drive is operational. Insert
the HP SureStore Tape CD-ROM. It contains drivers, backup software
and various utilities.
page 1-12
Register the tape drive page 1-4
Overview
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Copyright © 1999 Hewlett-Packard Limited.
The information contained in this document is
subject to change without notice.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be
photocopied, reproduced or translated to another
language without the prior written consent of
Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential
damages (including lost profits) in connection with
the furnishing, performance, or use of this material
whether based on warranty, contract, or other legal
theory.
November 1999
PartNumber: C1579-90905
Printed in the UK
The DLTtape logo is a trademark of Quantum
Corporation in the U.S. and other countries
Windows®is a U.S. registered trademark of
Microsoft Corporation
UNIX®is a registered trademark of X/Open
Company in the U.S. and other countries
Product Details
Write your tape drive details here so you can find them easily if you need them.
Model name:
Model number:
Serial number:
Date purchased/installed:
SCSI ID:
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iii
Contents
Internal Drives—Installation Overview inside front cover
1 Installing Your Internal Drive
Before You Start 1-2
Registering Your Tape Drive 1-4
Step 1: Check the Drive’s SCSI ID 1-5
Step 2: Attach Local Language Labels if Necessary 1-7
Step 3: Prepare the Mounting Bay 1-8
Step 4: Attach Mounting Rails or Tray (if required) 1-8
Step 5: Install the Drive 1-9
Step 6: Attach Power and SCSI Cables 1-10
Step 7: Secure the Drive 1-12
On Completion 1-12
What Next? 1-13
2 Installing an External Drive
Before You Start 2-2
Step 1: Check the Drive’s SCSI ID 2-5
Step 2: Attach Local Language Labels if Necessary 2-8
Step 3: Attach the SCSI Terminator 2-8
Step 4: Connect the SCSI Cable 2-8
Step 5: Connect the Power Cable 2-9
On Completion: 2-10
Registering Your Tape Drive 2-11
What Next? 2-12
3 Operating the Drive
Front Panel (HP SureStore DLT 80) 3-2
Front Panel (HP SureStore DLT 70) 3-4
Front Panel (HP SureStore DLT 40) 3-6
Operating the Drive 3-8
Using the Cartridge Locking Handle 3-9
The Power-On Self-Test 3-12
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Contents
iv
4 Care of the Drive and Tape Cartridges
Cleaning the Tape Heads 4-2
Types of Tape Cartridges 4-4
Write-Protecting a Cartridge 4-4
Taking Care of Data Cartridges 4-5
Inspecting Cartridges Before Loading and After Unloading 4-6
How to detect a lost leader in a tape drive: 4-7
Handling Tape Cartridges 4-7
Labeling Cartridges 4-8
Operating Conditions 4-8
Conditioning Cartridges 4-9
Storing Cartridges 4-9
Transporting Cartridges 4-9
5 Tape Cartridge Densities and Compression
Density 5-2
Changing the Density and Compression for Writing 5-2
6 Troubleshooting
HP TapeAssure 6-2
If the Self-Test Fails 6-2
Other Problems 6-3
7 Product Specifications and Ordering Information
Product Specification A-2
Ordering Information A-5
8CustomerSupport
Warranty B-2
Hewlett-Packard Year 2000 Warranty B-3
Service and Support B-3
Contacting Customer Support B-5
Index
Regulatory Information
Installation Overview—External Drives
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1
Installing Your Internal Drive
This chapter describes how to install an internal HP SureStore DLT drive.
• HPSureStoreDLT40i
• HP SureStore DLT 70i
• HPSureStoreDLT80i
Note For an overview of the installation process, see inside the front cover.
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Installing Your Internal Drive
Before You Start
1-2
Before You Start
Check the Contents of the Box
Unpack the box containing the drive and identify the following items:
If any items appear to be missing or damaged, contact your supplier or the
delivery company.
Cleaning
cartridge
HP SureStore DLT™ drive
Compaq rails
with screws
DLTtapeIV™
cartridge
Jumper kit
(five jumpers)
HP SureStore Tape
CD-ROM containing:
•HPTapeAssure
• TapeAlert utilities
UNIX Configuration
Guide
Warranty Registration
Card and
labels
Front panel labels
in different
languages
User’s Guide
(Please discard
unused languages in
recycling bin) HPNetServer
L-series
tray
HP SureStore DLT 40i
only: 50-68 pin SCSI
adapter
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Installing Your Internal Drive
Before You Start
1-3
Check System Prerequisites
Before you start installing, make sure that your computer has the
following:
A properly installed and configured SCSI host adapter (SCSI-2 or SCSI-3
compliant)
For optimal performance, Hewlett-Packard recommends that your DLT
drive is placed on a dedicated SCSI bus. If this means you need to install a
new host adapter, contact your supplier. Many host adapters are available,
and your supplier will tell you which are suitable for HP SureStore DLT
drives.
HP SureStore DLT 40i only: An internal SCSI ribbon cable with a spare
50-pin connector
IfyourcomputeruseswideSCSI,youneedtouse theadaptersuppliedwith
the drive that enables you to connect a narrow SCSI device (50 pins) into
the wide SCSI bus (68 pins).
HP SureStore DLT 70i and 80i only: An internal SCSI ribbon cable with a
spare 68-pin connector. The drive requires a wide HBA to perform to
specification, or, in the case of the HP SureStore DLT 80i, an LVD (low-
voltage differential) HBA.
Two adjacent, 5¼-inch, half-height bays in which to install the drive
Note that the depth of the drive — 228.3 mm (9 in) behind the front bezel —
is greater than the depth of most 5¼-inch devices. Make sure that the bays
can accommodate this depth.
Mounting hardware
To install the drive, you may need to fix it to a set of rails or a tray:
• A tray for use with HP NetServer L-series is provided with the drive.
• A pair of rails for use with Compaq servers is provided with the drive.
• For other computers, trays or rails are likely to be supplied with the
system. For Dell rails, see Appendix A for order numbers.
Note Some computer companies use non-standard rails and do not include
spares with the computer. If this is the case with your system, you will
have to order rails from the computer manufacturer before you can install
the tape drive.
If you are not sure what type of rails to use, refer to your computer
documentation. You may want to have this documentation available for
reference during the installation process.
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Installing Your Internal Drive
Registering Your Tape Drive
1-4
Registering Your Tape Drive
You must register with HP to ensure that you benefit from the full 3-year
warranty period. The second and third years of warranty are subject to
registration within 30 days.
You can register electronically on the internet or you can use the Warranty
Registration card that is provided with your drive.
In order to ensure your registration is complete, there are a number of
questions on the registration card and electronic form that are mandatory.
Other questions are optional. However, the more you feel able to complete,
the better HP can meet your needs. (If you wish, you may register your
drive and choose not to receive any further information from HP.)
If you have internet access, register electronically as described below.
1Select the “Warranty Registration” topic on the HP SureStore Tape
CD-ROM.
2Select the “Register on the Web” link. This links you to HP’s Warranty
Registration web site.
3Complete the registration form. Optional questions are marked with an
“*” and the text is in red.
4Clickthe Submitbuttontoforwardyour registration immediately to HP.
If you do not have internet access:
1Complete the Warranty Registration card supplied with the drive.
Mandatory questions are in black, bold text.
2Post or fax the completed form to HP.
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Installing Your Internal Drive
Step 1: Check the Drive’s SCSI ID
1-5
Step 1: Check the Drive’s SCSI ID
Note For optimal performance, Hewlett-Packard recommends that your DLT
drive be installed on a dedicated SCSI bus. This is shown in figure 1.8.
Your HP SureStore DLT drive is shipped with a default SCSI ID of 5, but
it can be assigned any unused ID. Do not use SCSI ID 7, which is reserved
for the SCSI controller. You can use SCSI ID 0 provided the drive is on a
separate SCSI bus from the boot disk (as is recommended). Available IDs
are as follows:
• HP SureStore DLT 40i: 1 through 6
• HP SureStore DLT 70i and 80i: 1 through 6 and 8 through 15
Checking the SCSI IDs of Existing Devices
If you are installing on a UNIX system, check the UNIX Configuration
Guide for how to determine the SCSI IDs of existing devices.
If you are installing on a Microsoft Windows or NetWare system, install
and run HP TapeAssure from the HP SureStore Tape CD-ROM to check
your computer’s current SCSI configuration. There are HP TapeAssure
versions for Windows NT, Windows 95/98 and NetWare.
To do this, select “HP TapeAssure” from the Welcome page on the CD-
ROM. Once HP TapeAssure is installed, you can run it from the Programs
menu in the Windows Start menu.
Note In Windows 95/98 or Windows NT, you can install HP TapeAssure directly
on the system to which the tape drive is connected. In NetWare, you will
need to install HP TapeAssure on the server from a client workstation
running Windows 95/98 or Windows NT, and then run HP TapeAssure
from the NetWare server console.
HP TapeAssure will check for the presence of a SCSI controller and its
driver software and identify the SCSI IDs of existing SCSI devices. View
the current configuration and determine whether you need to change the
SCSI ID from the default of 5. Exit HP TapeAssure after you view the SCSI
configuration information.
Note If the program does not work correctly or hangs during processing, there
may be a compatibility problem with the SCSI card. Thecurrent version of
HP TapeAssure may not support Adaptec 1510 cards (6350 chip set) and
Symbios cards.
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Installing Your Internal Drive
Step 1: Check the Drive’s SCSI ID
1-6
If you need a different SCSI ID, you must set it by using jumpers on a set
of pins at the side of the drive as shown in figure 1.1.
There should be no jumpers on the block when you receive the drive. This
gives the drive a default SCSI ID of 5.
Figure 1.1 SCSI ID settings on internal drives
The jumper block has five pairs of pins that are used as shown in figure 1.2.
Figure 1.2 SCSI ID jumper blocks
The SCSI ID pins are used to set the ID as shown in figure 1.3.
Figure 1.3 SCSI ID jumper settings
SCSI ID jumper block Front panel
Side view of drive
Disable parity. A jumper set across these pins disables parity
checking. Normally you should leave this jumper OFF.
SCSI ID pins (three pairs)
Remote ID present. A jumper across these pins tells the host to
read the SCSI ID from the SCSI ID pins. Place a jumper across
these pins if you want the drive to have an ID other than 5.
HP SureStore DLT 40i
Remote ID present. A jumper across these pins tells the host to
read the SCSI ID from the SCSI ID pins. Place a jumper across
these pins if you want the drive to have an ID other than 5.
SCSI ID pins (four pairs)
HP SureStore DLT 70
i and 80i
5 012346
(Default)
891112131415
HP SureStore DLT 70i
and 80i only:
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Installing Your Internal Drive
Step 2: Attach Local Language Labels if Necessary
1-7
To select another ID, refer to figure 1.3:
1Place a jumper across the left-most pins (Remote ID Present), to tell the
host to read the ID from the pins.
2Set the ID you want on the pins as shown in figure 1.3.
Whether you change the SCSI ID or not, make a note of the drive’s SCSI
setting on the inside of the front cover of this guide for future reference.
Caution Do not use SCSI ID 7, which is reserved for the SCSI controller
If the drive is on the same SCSI bus as the computer’s hard disks (not
recommended), do not use ID 0, which is normally reserved for the boot
disk.
Termination Power
SCSI bus terminators require power from at least one device on the bus.
HP SureStore DLT drives are set to provide termination power by default.
You should not need to change this.
If you do need to stop the drive from providing of termination power,
remove the jumper on the rightmost jumper pin block on the opposite side
of the drive from the SCSI ID jumper block, as shown in figure 1.4.
Figure 1.4 Location of the termination power block
Step 2: Attach Local Language Labels if Necessary
A set of labels for the front panel in several different languages is provided
with the drive. Identify those with your local language, peel them from the
backing paper and stick them firmly to the front panel ofthe driveover the
English-language labels.
Front panel
Side view of drive
Termination power
No termination power
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Installing Your Internal Drive
Step 3: Prepare the Mounting Bay
1-8
Step 3: Prepare the Mounting Bay
Take the following steps to install the tape drive into your computer.
Caution To avoid damaging the computer, ensure that it is powered off before you
install the drive.
Static electricity can damage electronic components. To equalize the
electrostatic charges, touch a bare metal part of the computer (such as the
back plate) before you remove the tape drive from its bag.
aYou may need a Phillips, flat-bladed or Torx screwdriver, depending on the
computer you have.
bPerform a normal system shutdown and turn off the computer and any
connected peripherals. Disconnect power cables from the outlet.
cRemove the cover from the computer.
As you work inside the computer, you may have to disconnect the SCSI
cable or power cable from other devices to maneuver the new drive into
place. If you have to do this, make a note of their positions and connections
so that you can replace them correctly later.
dRemove the front cover plates from two spare, adjacent, 5¼-inch, half-
height bays of the computer. Keep the screws for use in step 7.
Step 4: Attach Mounting Rails or Tray (if required)
If your computer requires special rails or other hardware toinstall the tape
drive, mount them on the tape drive in this step.
Figure 1.5 shows how to use the tray provided with internal drives.
The drives are longer than most 5½-inch devices and some cabinets are not
deep enough for the drives to be inserted fully. For these cabinets, the tray
allows the drive to be fixed so that the front protrudes slightly (position 1).
In deeper cabinets, use position 2, so that the drive is fully inserted.
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Installing Your Internal Drive
Step 5: Install the Drive
1-9
Figure 1.5 Attaching the tray to the drive
Step 5: Install the Drive
Slide the drive into the open bay. If your computer does not use mounting
hardware, check that the holes in the chassis are aligned with the holes in
the side of the tape drive.
Do not secure the drive with screws at this stage because you may have to
move the drive slightly to get the cables into place.
Position 1:
With the fixing screws in the
frontmost holes, the front of the
drive protrudes from the front of
the cabinet.
Use position 1 if there is there is
not enough depth in the cabinet
for position 2.
Position 2:
With the fixing screws in the
rearmost holes, the front bezel of the
drive lies flush on the cabinet.
Use this position if there is enough
depth in the cabinet.
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Installing Your Internal Drive
Step 6: Attach Power and SCSI Cables
1-10
Step 6: Attach Power and SCSI Cables
aAttach a spare power cable from the computer’s internal power supply to
the rear of the tape drive, as shown in figure 1.6.
Figure 1.6 Attaching the power cable and SCSI cable
bAttach the SCSI cable.
SCSI connector Power connector
Rear of drive
SCSI connector Power connector
Rear of drive
HP SureStore DLT 40i
HP SureStore DLT 70i
and 80i
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Installing Your Internal Drive
Step 6: Attach Power and SCSI Cables
1-11
Attaching the 50-Pin to 68-Pin Adapter (DLT 40i drives only)
The DLT 40i drive has a 50-pin narrow SCSI connector. If your computer
uses wide SCSI, you will need a cable or adapter that enables you to
connect a narrow SCSI device (50 pins) into the wide SCSI bus (68 pins).
HP provides a wide to narrow SCSI adapter as standard with all internal
tape drives. Plug the adapter into the 68-pin SCSI connector on the
computer and then connect a SCSI cable from the connector to the tape
drive.
Figure 1.7 HP SureStore DLT 40i only: Attaching the SCSI adapter
•If you are using a new cable,attach the end farthest from the terminator
block to the host adapter and attach one of the connectors to the tape
drive, as shown in figure 1.6.
•If you are using an existing internal cable, simply attach the drive to a
spare connector on the computer’s SCSI ribbon cable. (There may be
other SCSI devices already connected to the cable, though this is not
recommended.)
Figure 1.8 Connecting an internal drive
Plug into the computer’s
SCSI connector
Connect to a
SCSI cableand
the tape drive
Terminator block
SCSI ribbon cable
SCSI controller connection
Tape drive
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Installing Your Internal Drive
Step 7: Secure the Drive
1-12
Step 7: Secure the Drive
aSecure the tape drive to the computer using the screws you removed in
step 3d.
bReplace the cover on the computer and reconnect the power cables.
On Completion
Verify the Installation
Note If you are installing the drive in a UNIX system, go now to the UNIX
Configuration Guide to configure your system to support the drive and to
verify the installation.
Once you have installed the tape drive, you should verify that it is
functioning properly before you store your valuable data. If you have a
Windows NT, Windows 95/98 or NetWare system, the HP TapeAssure
softwareprovidedonthe HPSureStoreTape CD-ROM will perform a series
of tests to verify that the drive has been properly installed and provide
guidance on what to do if there is a problem.
1Switch on the computer. The drive will run its self-test, which takes about
13 seconds if no cartridge is loaded. At the end of the self-test, only the
green “Operate Handle”light should be lit (assuming there is no cartridge
in the drive). Read more about the front panel lights in Chapter 3.
2Verify that the tape drive installation was successful.
If you are installing on a Windows 95/98, Windows NT, or NetWare system,
use HP TapeAssure to verify that the tape drive is operational.
•Select HP TapeAssure from the Windows Start menu. (If you did not
install TapeAssure in Step 1, install it now from the Welcome page on
the HP SureStore Tape CD-ROM.) No other backup software should be
running at the same time.
•Have a blank cartridge ready for the backup and restore test, which you
should perform to check that the drive can write data to tape. (For tape
loading instructions, see page 3-10.)
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Installing Your Internal Drive
What Next?
1-13
Install Backup Software and Driver
Note If you are installing the drive in a UNIX system, go to the UNIX
Configuration Guide to configure your system to support the drive and to
verify the installation.
Before you can use the tape drive, you will need a backup application with
driver software that supports your tape drive model.
Depending on which backup software you use, the driver may be supplied
on the HP SureStore Tape CD-ROM, your backup software disks, or your
operating system disks. See the appropriate README file in the DRIVERS
directory on the HP SureStore Tape CD-ROM for which drivers are
available for your specific model.
What Next?
If the tape drive has passed the tests run by HP TapeAssure, you can be
confident that you have installed it correctly. You are now ready to put it
to regular use backing up your system. See your backup application’s
documentation for instructions on how to back up and restore data.
Chapter 3 provides details of how to operate your drive. Make sure you
read Chapter 4 regarding the care of the drive and cartridges.
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Installing Your Internal Drive
What Next?
1-14
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2
Installing an External Drive
This chapter describes how to install an external HP SureStore DLT drive.
•HP SureStore DLT 40e
•HP SureStore DLT 70e
•HP SureStore DLT 80e
Note For an overview of the installation process, see inside the back cover.
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