HP Stream 7 Manual

HP Stream 7 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: October 2014
Document Part Number: 791742-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your tablet.
Not all features are available on all editions of
Windows 8. This tablet may require upgraded
and/or separately purchased hardware,
drivers, and/or software to take full advantage
of Windows 8 functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the tablet, please contact your local
point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-
accessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950-1).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 2
3 Illustrated parts catalog ................................................................................................................................ 3
Locating the serial number, product number, and model number ...................................................................... 3
Tablet major components ..................................................................................................................................... 4
Miscellaneous parts ............................................................................................................................................... 5
Sequential part number listing .............................................................................................................................. 6
4 Removal and replacement preliminary requirements ....................................................................................... 9
Tools required ........................................................................................................................................................ 9
Service considerations ........................................................................................................................................... 9
Plastic parts ......................................................................................................................................... 9
Cables and connectors ........................................................................................................................ 9
Grounding guidelines ............................................................................................................................................. 9
Electrostatic discharge damage ......................................................................................................... 9
Packaging and transporting guidelines ......................................................................... 11
Workstation guidelines ................................................................................ 11
5 Removal and replacement procedures ........................................................................................................... 13
Tablet component replacement procedures ...................................................................................................... 13
Back cover ............................................................................................................................................................ 13
Mid-frame cover .................................................................................................................................................. 14
Battery ................................................................................................................................................................. 15
Rear-facing webcamera ...................................................................................................................................... 16
Front-facing webcamera ..................................................................................................................................... 17
Antenna board ..................................................................................................................................................... 19
Display cable ........................................................................................................................................................ 20
Speaker ................................................................................................................................................................ 21
System board ....................................................................................................................................................... 22
Power button board ............................................................................................................................................. 26
Power button ....................................................................................................................................................... 27
Volume control button ........................................................................................................................................ 28
v

6 Specifications ............................................................................................................................................. 29
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 30
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 30
8 Backup and recovery .................................................................................................................................... 31
Backing up your information ............................................................................................................................... 31
Performing a system recovery ............................................................................................................................ 31
Recovery from an external USB flash drive ...................................................................................... 31
Using Windows Refresh or Windows Reset ...................................................................................... 32
9 Power adapter requirements ........................................................................................................................ 33
Requirements for all countries ........................................................................................................................... 33
Requirements for specific countries and regions ............................................................................................... 33
10 Recycling .................................................................................................................................................. 35
Index ............................................................................................................................................................. 36
vi

1 Product description
Category Description
Product Name HP Stream 7 Tablet
Processor Intel® Atom Z3735G quad core 1.3 GHz/ 1.80 GHz burst mode processor
Panel 7.0 in, display with light-emitting display (LED) backlight (1280×800) In-plane Switching (IPS),
five-finger capacitive touch, auto rotate (selectable), tempered glass, anti-glare TouchScreen
display assembly
Memory 1 GB RAM memory, integrated onto system board
Storage 32 GB eMMC, integrated onto system board
Supports external Micro SD up to 32 GB
Audio and video One microphone
One speaker
2.0 MP full-frame, rear-facing webcamera
0.3 MP full-frame, VGA front-facing webcamera
Supports MP3, Ogg, FLAC, AAC, and AMR audio formats
Supports CTIA headset only
Sensor Accelerometer/G-sensor
Wireless networking Integrated wireless option: WLAN 802.11b/g/n (n is select models only) with one antenna
Bluetooth®: 4.0 WAPI
External expansion Integrated micro SD Card Reader expandable to 32 GB
Ports ●Audio: headphone/microphone combo jack, 3.5 mm
●Micro SD Card Reader
●Micro USB 2.0
Power requirements 3000 mAh, Li-ion battery, USB charging
5V 2A AC adapter with Micro USB cable and localized cable plug support
Operating system Preinstalled: MicrosoftTM WindowsTM 8.1 with Bing (32 bit)
Serviceability End user replaceable parts:
●AC adapter
●USB cable
1

2 External component identification
Item Component Item Component
(1) Rear-facing webcamera (6) Volume control button
(2) Micro USB 2.0 port (7) Micro SD Card Reader slot
(3) Audio-out (headphone)/Audio-in
(microphone) jack
(8) Windows button
(4) Front-facing webcamera (9) Speaker
(5) Power button
2 Chapter 2 External component identification

3 Illustrated parts catalog
Locating the serial number, product number, and model number
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
The model number (1), serial number (2), and product number (3) of your tablet are located on the back
cover of the tablet. You may need the information when you travel internationally or when you contact
support.
Locating the serial number, product number, and model number 3

Tablet major components
Item Component Spare part number
(1) Back cover 796782-001
(2) Mid-frame cover 796783-001
(3) Front-facing webcamera (includes cable) 796786-001
(4) Battery, 3000 mAh, USB-charging (includes cable) 795065-001
(5) Rear-facing webcamera (includes cable) 796787-001
(6) Speaker Kit (includes speaker and cables); the speaker is also spared with the system
board
796788-001
(7) Antenna board (includes WLAN antenna cable and transceiver) 796789-001
(8) Speaker rubber protector 796792-001
4 Chapter 3 Illustrated parts catalog