HPE Synergy 12000 Frame Manual

HPE Synergy 12000 Frame Maintenance and Service GuideHPE Synergy 12000 Frame Maintenance and Service Guide
Part Number: 806423-006a
Published: April 2022
Edition: 6a

HPE Synergy 12000 Frame Maintenance and Service GuideHPE Synergy 12000 Frame Maintenance and Service Guide
AbstractAbstract
This document describes identification, installation, and setup for the HPE Synergy System. This guide is for an experienced service
technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of the HPE Synergy components and overall solution.
Part Number: 806423-006a
Published: April 2022
Edition: 6a
© Copyright 2016-2022 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed
to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.

Table of contentsTable of contents
1 Illustrated parts catalog
1.1 Mechanical components
1.1.1 Power supply blank spare part
1.1.2 Interconnect module blank spare part
1.1.3 Device bay blank spare part
1.1.4 Frame link module blank spare part
1.1.5 Rack rail kit spare part
1.1.6 Bezel assembly spare part
1.1.7 Frame lift handles spare part
1.1.8 Device bay shelf spare part
1.1.9 Device bay half shelf spare part
1.1.10 Appliance bay blank spare part
1.2 System components
1.2.1 Hot-plug fan spare part
1.2.2 Power supply spare part
1.2.3 Front panel assembly spare part
1.2.4 Fan interposer assembly spare part
1.2.5 Frame link module spare part
1.2.6 Midplane assembly spare part
1.2.7 Appliance module spare part
1.2.8 Interconnect module spare part
1.3 Cables and miscellaneous components
1.3.1 Frame cabling spare part
1.3.2 Networking cable spare parts
1.3.3 Transceiver spare parts
2 Customer self repair
3 Removal and replacement procedures
3.1 Required tools
3.2 Appliance module support and documentation
3.3 Safety considerations
3.3.1 Electrostatic discharge
3.3.2 Warnings, cautions, and important messages
3.4 Preparing the frame
3.4.1 Locating the frame in the rack
3.4.2 Powering down the compute module
3.4.3 Powering down the storage module
3.4.4 Powering down the appliance module
3.4.5 Powering down the frame
3.4.5.1 Powering down an HPE Synergy frame that is part of a multiframe management ring with Image Streamer
3.4.6 HPE Synergy Console connections
3.4.6.1 Connecting to the HPE Synergy Console using a laptop computer
3.4.6.2 Connecting to the HPE Synergy Console using a keyboard, video monitor, and mouse

3.5 Removing and replacing bezels
3.6 Removing and replacing a device bay blank
3.7 Removing and replacing a device bay shelf
3.8 Removing the half shelf
3.8.1 Replacing the half shelf
3.9 Replacing the half shelf
3.10 Removing and replacing an appliance bay blank
3.11 Removing and replacing hot-plug fans
3.12 Removing and replacing a frame lift handle
3.13 Removing and replacing a frame link module blank
3.14 Removing and replacing a frame link module
3.15 Removing and replacing a front panel assembly
3.16 Removing and replacing an interconnect module blank
3.17 Removing and replacing an interconnect module
3.18 Removing and replacing a power supply blank
3.19 Removing and replacing a power supply
3.20 Removing and replacing a –48V DC power supply
3.20.1 Replacing the –48V DC power supply
3.21 Removing and replacing a rear cage
3.22 Removing and replacing the rack rails
3.22.1 Replacing the rack rails
4 Component and LED identification
4.1 Information pull tabs
4.2 Frame front components and device bays
4.2.1 Device bay numbering
4.2.1.1 Device bay partitions
4.2.2 Front panel components
4.2.3 Appliance module LEDs and components
4.2.3.1 Appliance bay numbering
4.2.4 Compute module LEDs and buttons
4.2.4.1 System power LED definitions
4.2.4.2 NVDIMM LED identification
4.2.4.2.1 NVDIMM-N LED combinations
4.2.4.2.2 NVDIMM Function LED patterns
4.2.5 Storage module LEDs
4.3 Frame rear components
4.3.1 Rear component bay numbering
4.3.2 HPE Synergy 4-Port Frame Link Module components and LEDs
4.3.3 HPE Synergy Frame Link Module components and LEDs
4.3.4 Power supply LED
4.3.5 Fan LED
4.3.6 HPE Synergy 10Gb Interconnect Link Module LEDs and buttons
4.3.7 HPE Synergy 10Gb Interconnect Module interconnect link port
4.3.8 HPE Synergy 20Gb Interconnect Link Module LEDs and buttons

4.3.9 HPE Synergy 20Gb Interconnect Link Module interconnect link ports
4.3.10 HPE Synergy 50Gb Interconnect Link Module LEDs and buttons
4.3.11 HPE Synergy 50Gb Interconnect Link Module interconnect link ports
4.3.12 HPE Virtual Connect SE 100Gb F32 Module for HPE Synergy LEDs and buttons
4.3.13 HPE Virtual Connect SE 100Gb F32 Module for HPE Synergy components
4.3.14 HPE Virtual Connect SE 40Gb F8 Module for HPE Synergy LEDs and buttons
4.3.15 HPE Virtual Connect SE 40Gb F8 Module for HPE Synergy components
4.3.16 HPE Synergy 40Gb F8 Switch Module LEDs and buttons
4.3.17 HPE Synergy 40Gb F8 Switch Module components
4.3.18 Mellanox SH2200 Switch Module for HPE Synergy LEDs and components
5 HPE Synergy Cabling
6 HPE Synergy documentation resources
6.1 HPE Synergy firmware update resources
7 HPE Synergy documentation map
8 Specifications
8.1 HPE Synergy QuickSpecs
9 Websites
10 Support and other resources
10.1 Accessing Hewlett Packard Enterprise Support
10.2 Accessing updates
10.3 Remote support
10.4 Customer self repair
10.5 Warranty information
10.6 Regulatory information
10.7 Documentation feedback

Illustrated parts catalogIllustrated parts catalog
This chapter lists the hardware spare parts supported by the frame.
Illustrated parts catalog 6

Mechanical componentsMechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see
the Hewlett Packard Enterprise PartSurfer website http://www.hpe.com/info/partssurferhttp://www.hpe.com/info/partssurfer.
ItemItem DescriptionDescription
1 HPE Synergy 12000 Frame
2 Power supply blank spare part
3 Interconnect module blank spare part
4 Device bay blank spare part
5 Frame link module blank spare part
6 Rack rail kit spare part
7 Bezel assembly spare part
8 Frame lift handles spare part
9 Device bay shelf spare part
10 Device bay half shelf spare part
11 Appliance bay blank spare part
Not shown
For more information, see " Removal and replacement procedures."
1
1
1
Mechanical components 7

Power supply blank spare partPower supply blank spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Power supply blank 813564-001
Power supply blank spare part 8

Interconnect module blank spare partInterconnect module blank spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Interconnect module blank 813563-001
Interconnect module blank spare part 9

Device bay blank spare partDevice bay blank spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Device bay blank 813561-001
Device bay blank spare part 10

Frame link module blank spare partFrame link module blank spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Frame link module blank 813560-001
Frame link module blank spare part 11

Rack rail kit spare partRack rail kit spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Rack rail kit 813568-001
Rack rail kit spare part 12

Bezel assembly spare partBezel assembly spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Bezel assembly (includes left and right) 813565-001
Bezel assembly spare part 13

Frame lift handles spare partFrame lift handles spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Frame lift handle 813567-001
Frame lift handles spare part 14

Device bay shelf spare partDevice bay shelf spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Device bay shelf 813569-001
Device bay shelf spare part 15

Device bay half shelf spare partDevice bay half shelf spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Device bay half shelf 813570-001
Device bay half shelf spare part 16

Appliance bay blank spare partAppliance bay blank spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Appliance bay blank 813562-001
Appliance bay blank spare part 17

System componentsSystem components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see
the Hewlett Packard Enterprise PartSurfer website http://www.hpe.com/info/partssurferhttp://www.hpe.com/info/partssurfer.
ItemItem DescriptionDescription
1 HPE Synergy 12000 Frame
2 Hot-plug fan spare part
3 Power supply spare part
4 Front panel assembly spare part
5 Fan interposer assembly spare part
6 Frame link module spare part
7 Midplane assembly spare part
8 Appliance module spare part
9 Interconnect module spare part
Not shown
For more information, see " Removal and replacement procedures."
1
1
1
System components 18

Hot-plug fan spare partHot-plug fan spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
Hot-plug fan 807967-001
Hot-plug fan spare part 19

Power supply spare partPower supply spare part
Customer self repair: mandatorymandatory
DescriptionDescription Spare part numberSpare part number
3000W, hot plug P28296-001
2900-3400W, hot plug, Platinum 882168-001
2650W, performance hot plug, Titanium Plus 813829-001
2650W, HV DC, hot plug 813833-001
2650W, 277V AC, hot plug 813832-001
2650W, -48V DC, hot plug (with lugs, screws, washers, nuts for cable
termination)
813831-001
Power supply spare part 20