HPE Cloudline CL2200 Gen10 Operating instructions

HPE Cloudline CL2200 Gen10 Server
User and Maintenance Guide
Abstract
This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and
maintenance procedures, and specifications and requirements for hardware components and software. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight
and stability precautions.
Part Number: P04907-001
December 2017
Edition: 1

© Copyright 2017 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.

Contents 3
Contents
Component identification .......................................................................................................................7
Front panel identification ..........................................................................................................................................7
SFF................................................................................................................................................................7
LFF................................................................................................................................................................8
Rear panel identification...........................................................................................................................................9
BIOS PCIe Slot Number Mapping.................................................................................................................9
Server components ................................................................................................................................................10
System board components.....................................................................................................................................11
DIMM slot locations................................................................................................................................................13
Memory Module Population Rules...............................................................................................................13
Fan locations..........................................................................................................................................................15
Status LED indicators.............................................................................................................................................16
Front panel LED indicators..........................................................................................................................16
SFF..............................................................................................................................................................16
LFF..............................................................................................................................................................17
Rear panel LED indicators...........................................................................................................................19
Operations...........................................................................................................................................20
Power down the server...........................................................................................................................................20
Using Power Control function through BMC................................................................................................20
Remove the access panel......................................................................................................................................21
Install the access panel..........................................................................................................................................22
Setup................................................................................................................................................... 23
Overview ................................................................................................................................................................23
Powering up the server ..........................................................................................................................................23
Powering on and selecting boot options in BIOS setup...............................................................................23
Installing the operating system...............................................................................................................................23
Driver resources..........................................................................................................................................23
Software and configuration utilities....................................................................................................... 24
Product QuickSpecs...............................................................................................................................................24
Server mode...........................................................................................................................................................24
HPE BMC...............................................................................................................................................................24
Using BMC ..................................................................................................................................................24
BMC RESTful API support .....................................................................................................................................25
Firmware Information...................................................................................................................................25
Firmware update..........................................................................................................................................27

Contents 4
Troubleshooting...................................................................................................................................30
Troubleshooting resources.....................................................................................................................................30
System utilities..................................................................................................................................... 31
BIOS setup.............................................................................................................................................................31
Accessing the BIOS setup menu screen.....................................................................................................31
Navigating the BIOS setup menu screen ....................................................................................................32
Remote Flash BIOS.....................................................................................................................................32
BIOS setup menu screen .......................................................................................................................................33
Main menu...................................................................................................................................................33
Advanced menu...........................................................................................................................................35
Chipset menu ..............................................................................................................................................50
Server Management menu..........................................................................................................................51
Security menu..............................................................................................................................................52
Boot menu...................................................................................................................................................53
Save & Exit menu........................................................................................................................................54
Spare parts catalog.............................................................................................................................. 55
Customer self repair...............................................................................................................................................55
Parts only warranty service ....................................................................................................................................55
System components...............................................................................................................................................56
Hood Label Information...............................................................................................................................59
Removal and replacement procedures ................................................................................................62
Required tools........................................................................................................................................................62
Safety considerations.............................................................................................................................................62
Preventing electrostatic discharge...............................................................................................................62
Symbols on equipment................................................................................................................................62
Warnings and cautions................................................................................................................................63
Preparation procedures..........................................................................................................................................63
Storage (SFF).........................................................................................................................................................64
Storage (LFF).........................................................................................................................................................66
Power supply..........................................................................................................................................................68
Fan duct .................................................................................................................................................................69
Riser cage ..............................................................................................................................................................70
PCIe add-on card ...................................................................................................................................................72
Memory options......................................................................................................................................................74
Single-, dual-, and quad-rank DIMMs..........................................................................................................74
DIMM identification......................................................................................................................................75
Replacing the DIMM....................................................................................................................................76
Heatsink and processor..........................................................................................................................................77
Fan module ............................................................................................................................................................81

Contents 5
System battery .......................................................................................................................................................82
System board.........................................................................................................................................................83
Rear backplane ......................................................................................................................................................85
Front drive cage backplane (SFF)..........................................................................................................................87
Front drive cage backplane (LFF) ..........................................................................................................................91
Front panel and USB (SFF)....................................................................................................................................94
Front panel and USB (LFF)....................................................................................................................................97
Fan cage (SFF) ......................................................................................................................................................99
Fan cage (LFF).....................................................................................................................................................101
Rail kit...................................................................................................................................................................102
OCP mezzanine card (optional) ...........................................................................................................................108
TPM module (optional).........................................................................................................................................111
VROC upgrade module (optional)........................................................................................................................112
SAS expansion enablement FIO kit (optional) .....................................................................................................113
M.2 enablement kit (optional)...............................................................................................................................117
NVMe enablement FIO kit (optional)....................................................................................................................120
RAID controller super capacitator (optional) ........................................................................................................122
Cabling.............................................................................................................................................. 124
Cabling overview..................................................................................................................................................124
Storage Cabling (SFF only)..................................................................................................................................124
Front HDD Back Plane Board Power........................................................................................................124
Front HDD Back Plane Board Signal.........................................................................................................125
Rear HDD Back Plane Board Power.........................................................................................................125
Rear HDD Back Plane Board Signal.........................................................................................................126
On-Board SATA to Rear HDD Back Plane Board.....................................................................................126
Slimline SAS HD to Slimline 8i RAID Card................................................................................................127
Slimline SAS HD to Slimline 8i + 8i RAID Card.........................................................................................128
Slimline SAS HD to Slimline 16i RAID Card..............................................................................................129
Slimline SAS HD to Slimline 8i + 16i RAID Card.......................................................................................130
24x SAS Kit (Optional)...............................................................................................................................131
Storage Cabling (LFF only) ..................................................................................................................................132
Front HDD Back Plane Board Power........................................................................................................132
Front HDD Back Plane Board Signal.........................................................................................................132
On-Board SATA to Front HDD Back Plane Board.....................................................................................133
Rear HDD Back Plane Board Power.........................................................................................................134
Rear HDD Back Plane Board Signal.........................................................................................................134
On-Board SATA to Rear HDD Back Plane Board.....................................................................................135
System Cabling (SFF and LFF)............................................................................................................................135
System Fans..............................................................................................................................................135

Contents 6
Front Panel Board .....................................................................................................................................136
Front USB 3.0............................................................................................................................................137
System Cabling (SFF only) ..................................................................................................................................138
4x U.2 NVMe Kit (Optional).......................................................................................................................138
RAID Controller Super Capacitor CVPM05 (Optional)..............................................................................139
RAID Controller Super Capacitor CVPM05 x 2 (Optional) ........................................................................140
Warranty and regulatory information.................................................................................................. 141
Warranty information............................................................................................................................................141
Regulatory information.........................................................................................................................................141
Safety and regulatory compliance.............................................................................................................141
Belarus Kazakhstan Russia marking.........................................................................................................141
Turkey RoHS material content declaration................................................................................................142
Ukraine RoHS material content declaration ..............................................................................................142
Electrostatic discharge....................................................................................................................... 143
Preventing electrostatic discharge .......................................................................................................................143
Grounding methods to prevent electrostatic discharge........................................................................................143
Specifications .................................................................................................................................... 144
Environmental specifications................................................................................................................................144
Server specifications.......................................................................................................................... 144
Support and other resources.............................................................................................................. 145
Accessing Hewlett Packard Enterprise Support...................................................................................................145
Information to collect .................................................................................................................................145
Accessing updates...............................................................................................................................................145
Websites...............................................................................................................................................................145
Customer Self Repair...........................................................................................................................................146
Remote support....................................................................................................................................................153
Acronyms and abbreviations.............................................................................................................. 154
Documentation feedback................................................................................................................... 155
Index.................................................................................................................................................. 156

Component identification 7
Component identification
Front panel identification
SFF
Item
Description
1*
Power button with LED
2
Reset button
3
NMI button
4*
UID button
5
USB 3.0 ports (2)
6**
Hard drives 16 / 17 / 18 / 19 / 20 / 21 / 22 / 23
7**
Hard drives 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15
8**
Hard drives 0 / 1 / 2 / 3 / 4 / 5 / 6 / 7
9*
System LEDs
NOTE: *See “Front panel LED indicators” on page 16 for descriptions of LEDs.
NOTE: **Hard drive sequence is from left to right

Component identification 8
LFF
Item
Description
1*
Power button with LED
2
Reset button
3
NMI button
4*
UID button
5
USB 3.0 ports (2)
6**
Hard drives 9 / 10 / 11
7**
Hard drives 6 / 7 / 8
8**
Hard drives 3 / 4 / 5
9**
Hard drives 0 / 1 / 2
10*
System LEDs
NOTE: *See “Front panel LED indicators” on page 16 for descriptions of LEDs.
NOTE: **Hard drive sequence is from top to bottom

Component identification 9
Rear panel identification
Item
Description
1**
Rear hard drive 0 / 1
2**
PCIe add-on card slot 8 (Processor 1)
PCIe add-on card slot 7 (Processor 1)
3**
PCIe add-on card slot 6 (Processor 1)
PCIe add-on card slot 5 (Processor 1)
PCIe add-on card slot 4 (Processor 0)
4**
PCIe add-on card slot 3 (Processor 0)
PCIe add-on card slot 2 (Processor 0)
PCIe add-on card slot 1 (Processor 0)
5
OCP mezzanine card slot
6*
RJ-45 management port
7
Serial port
(if DB9 connector interface is required, anRJ-45to DB9cable is
needed)
8*
RJ-45 LAN ports (2)
9
USB 3.0 ports (2)
10
VGA port
11*
Power Supply Unit 1
12*
Power Supply Unit 2
NOTE: *See “Rear panel LED indicators” on page 19 for descriptions of LEDs.
NOTE: **Sequence is from top to bottom
BIOS PCIe Slot Number Mapping
The following table and image describes how each PCIe slot is defined in BIOS:
Physical Slot
BIOS Definition
PCIe Slot 1 (Processor 0)
PCIe slot 1 (Processor 0)
PCIe Slot 2 (Processor 0)
PCIe slot 3C (Processor 0)
PCIe Slot 3 (Processor 0)
PCIe slot 3 (Processor 0)

Component identification 10
PCIe Slot 4 (Processor 0)
PCIe slot 2 (Processor 0)
PCIe Slot 5 (Processor 1)
PCIe slot 4C (Processor 1)
PCIe Slot 6 (Processor 1)
PCIe slot 4 (Processor 1)
PCIe Slot 7 (Processor 1)
PCIe slot 5 (Processor 1)
PCIe Slot 8 (Processor 1)
PCIe slot 5C (Processor 1)
OCP Mezzanine Card Slot (Processor 0)
PCIe slot 6 (Processor 0)
Server components
Item
Description
1
Front hard drives (SFF: 24; LFF: 12)
2
System fans (4)
3
Heatsink / Processor 0 socket

Component identification 11
Item
Description
4
Processor 0 DIMM slots (12)
5
System board
6
PCIE add-on cards (8)
7
Rear hard drive slots
8
Redundant Power Supply Units (2)
9
Processor 1 DIMM slots (12)
10
Heatsink / Processor 1 socket
System board components
Item
Description
1
HDD back plane board connector
2
Processor 0 DIMM slots (6)

Component identification 12
Item
Description
3
Processor 0 socket
4
Slimline SAS connector #0 (SATA0)
5
Front panel connector
6
Slimline sSAS connector #0 (SSATA0)
7
Front panel USB 3.0 connector
8
BMC firmware readiness LED
9
TPM module connector
10
OCP mezzanine connector #1
11
System battery
12
Riser slot connector #2
13
sSATA connector #5 (for rear HDD)
14
NCSI switch*
15
Riser slot connector #3
16
Riser slot connector #4
17
sSATA connector #4 (for rear HDD)
18
VROC upgrade module (optional)
19
Power Supply Unit connector 2 (secondary)
20
Power Supply Unit connector 1 (primary)
21
Slimline SAS connector #1 (SATA1)
22
Rear back plane board power connector
23
HDD back plane board power connector
24
Extension card power connectors (3)
25
Processor 1 DIMM slots (6)
26
Processor 1 socket
27
Processor 1 DIMM slots (6)
28
Processor 0 DIMM slots (6)
* The table below describes the type of connections enabled for various LAN combinations as determined
by the NCSI switch
Connection Devices
NCSI
Switch
Setting
Connection Setting
Dedicated
LAN
Shared
NIC
OCP
Card


Disabled
Both, with dedicated LAN as the first priority

Disabled
Dedicated LAN only

Disabled
Shared NIC only


Disabled
Dedicated LAN only


Enabled
Both, with dedicated LAN as the first priority



Enabled
Dedicated LAN and OCP card only, with dedicated
LAN as the first priority


Enabled
OCP card only

Component identification 13
DIMM slot locations
DIMM slots are numbered sequentially for each processor. Use the population order below for spare
replacement.
Memory Module Population Rules
All DIMMs must be DDR4 DIMMs.
DIMMs must be installed in the Processor 0 memory slots first.
There is no priority for populating DIMMs into channels.
When populating DIMMs into a channel, slot #0 must be populated first, and then followed by slot
#1.

Component identification 14
Mixing of LRDIMMs and RDIMMs is not allowed in the same channel.
Mixing of non-3DS and 3DS LRDIMMs is not allowed in the same channel.
Type
Rank Per
DIMM and
Data Width
DIMM Capacity (GB)
Speed (MT/s); Voltage (V); Slots per Channel
(SPC) & DIMMs per Channel (DPC)
2 Slots per Channel
DRAM Density
1DPC
2DPC
4Gb
8Gb
1.2V
1.2V
RDIMM
SRx4
8GB
16GB
2666
2666
RDIMM
SRx8
4GB
8GB
RDIMM
DRx8
8GB
16GB
RDIMM
DRx4
16GB
32GB
RDIMM 3DS
QRx4
N/A
2H-64GB
8Rx4
N/A
4H-128GB
LRDIMM
QRx4
32GB
64GB
LRDIMM 3DS
QRx4
N/A
2H-64GB
8Rx4
N/A
4H-128GB

Component identification 15
Fan locations

Component identification 16
Status LED indicators
The status LED indicators aid in problem diagnosis by indicating the status of system components and
operations of the server.
Front panel LED indicators
SFF
Item
Function
Status
Status Description
1
Power
Off
System is not powered on or in ACPI S5
(powered off) or S4 state (hibernate)
Blinking Green
System is in ACPI S1 state (Sleep)
Solid Green
System is powered on
2
Unit
identification
Off
UID is off
Blue
UID is on
3
System status
Off
Non-critical condition, may include:
Redundant power module failure
Temperature and voltage issue
Blinking Amber
Non-critical condition, may include:
Redundant power module failure
Temperature and voltage issue
Solid Amber
Critical condition, may include:
System fan failure
System temperature
Green
System is operating normally.
4
HDD LED 1
See table below
5
HDD LED 2
Off
No hard drive is present
Solid Green
Hard drive is present
6
LAN2 Active/
Link
Off
No data transmission is occurring
Blinking Green
Data transmission is occurring.
Solid Green
Link between system and network or no
access
7
LAN1 Active/
Link
Off
No data transmission is occurring
Blinking Green
Data transmission is occurring.
Solid Green
Link between system and network or no
access

Component identification 17
Item
Function
Status
Status Description
8
HDD Status
Off
No HDD access or no HDD fault
Blinking Green &
Amber
HDD is rebuilding
Solid Amber
HDD fault
Blinking Green
HDD accessed
Solid Green
HDD located
LFF
Item
Function
Status
Status Description
1
Power
Off
System is not powered on or in ACPI S5
(powered off) or S4 state (hibernate)
Blinking Green
System is in ACPI S1 state (Sleep)
Solid Green
System is powered on
2
Unit
identification
Off
UID is off
Blue
UID is on
3
System status
Off
Non-critical condition, may include:
Redundant power module failure
Temperature and voltage issue
Blinking Amber
Non-critical condition, may include:
Redundant power module failure
Temperature and voltage issue
Solid Amber
Critical condition, may include:
System fan failure
System temperature
Green
System is operating normally.
4
HDD LED 1
See table below
5
HDD LED 2
Off
No hard drive is present
Solid Green
Hard drive is present
6
LAN2 Active/
Link
Off
No data transmission is occurring
Blinking Green
Data transmission is occurring.
Solid Green
Link between system and network or no
access
7
LAN1 Active/
Link
Off
No data transmission is occurring
Blinking Green
Data transmission is occurring.
Solid Green
Link between system and network or no
access
8
HDD Status
Off
No HDD access or no HDD fault

Component identification 18
Item
Function
Status
Status Description
Blinking Green &
Amber
HDD is rebuilding
Solid Amber
HDD fault
Blinking Green
HDD accessed
Solid Green
HDD located
Hard drive LED1 behavior
RAID SKU
LED1
Locate
HDD Fault
Rebuilding
HDD
Access
HDD
Present
(No
Access)
No RAID
Configuration
(via HBA, PCH)
Disk LED
Green
On (*1)
Off
Green
Off
Amber
Off
Off
Amber
Off
Removed HDD Slot
Green
On (*1)
Off
Green
--
Amber
Off
Off
Amber
--
RAID
Configuration
(via HW RAID
Card or SW
RAID Card)
Disk LED
Green
On
Off
Alternate
Off
Amber
Off
On
(Low Speed:
2Hz)
Off
Removed HDD Slot
Green
On (*1)
Off
*3
--
Amber
Off
On
*3
--
NOTE: *1 Depends on HBA/Utility specifications.
NOTE: *2 Blink cycle depends on HDD’s activity signal.
NOTE: *3 If HDD is pulled out during the rebuilding process, the disk status of the HDD is regarded as
fault.

Component identification 19
Rear panel LED indicators
Item
Function
Status
Status Description
1, 3,
and 6
NIC Link (left)
Off
10 Mbps data rate
Green
100 Mbps data rate
Yellow
1 Gbps data rate
2, 4,
and 5
NIC Link (right)
Off
No data transmission is occurring
Blinking Green
Data transmission is occurring
Solid Green
Link between system and network or no
access
7 and 8
Power Supply
Off
No AC power
Blinking Green
In standby/sleep/redundant/offline mode
Blinking Green
(2Hz)
Undergoing firmware update
Solid Green
Output on and OK
Blinking Amber
Power supply warning event
Solid Amber
12V Fault, or fan lock

Operations 20
Operations
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through BMC.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Using Power Control function through BMC
The following options are available when using Power Control function through BMC:
Power On—Similar to press and release of the Power On/Standby button.
Power Off—Similar to the press and hold of the Power On/Standby button more than 4 seconds.
Power Cycle—Power off and then power on the server.
Hard Reset—A forced reboot that does not reach standby.