HPZ Pet Rover Prime User manual
For product support, return, exchange & warranty
CONTACT CUSTOMER SERVICE
Tel# (888) 265-0589
Email: customerservice@petroverusa.com
9am-9pm Pacific, 7 days
HPZ
TM
Pet Rover Prime
Pet Stroller Owner’s Manaul
Scan QR code for more
product info & videos
Register your HPZ product online at PetRoverUSA.com to activate Life-time warranty!
PARTS LIST
2x Front Wheels
2x Rear Wheels
Stroller
Under Basket
Rear Wheels Axle
Carriage Carriage Handle Attachment strap
2
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
rear canopy fastener
storage compartments
frame folding lock
rear wheel relaese button
rear wheels brake bar
N.
O.
P.
Q.
R.
N
O
P
Q
R
FEATURES
3
A
B
C
D
E
F
GH
I
J
K
L
Mwrist strap
handlebar adjustment button
handlebar reverse triggers
carriage release button
rear wheels
under basket
front wheel brake
front wheel
front wheel release button
front wheel directional lock
lower mesh cover fastener
upper canopy fastener
carriage handle release lock
left & right
STROLLER ASSEMBLY
4
1. Unfold the front wheel bar until locked
4. Insert the rear wheel axle to the
stroller frame,make sure the latch
lock to the left & right pins on the
frame.
2. Push down both triggers &
unfold the handle bar
3. Push down both buttons &
turn the handle bar to the rear
6. Press the button & insert the front
wheels
5. Insert the rear wheels
Rear wheel
Press button
Front wheel
left & right pins
5
UNDER BASKET ASSEMBLY
\
1. Insert the front portion of basket
3. Button the front lib under the front bar
5. Secure the side of basket with the velcro straps
4. Button the rear portion of basket
to the rear bar
2. Pull the front lip underneath the front
bar of stroller
CARRIAGE ASSEMBLY
6
12
1. Flip the inside black cover outward
2. Pull the metal U-bars towards the
inserts in the wood board
3. Carefully pull the metal U-bars into
the inserts to lock.
4. Flip the black cover inward, use zipper
and buttons to secure the cover
5. Insert the handle bar until locked
TO ATTACH & DETACH CARRIAGE
7
Push button to unlock
& detach carriage
To attach
8
Front wheel brake
Front wheel
directional lock
Push bar up to release rear brake
Push bar down to apply rear brake
Push left & right
buttons together to
adjust soft handle
Push left & right triggers
down together to
reverse handlebar
WHEELS OPERATION
HANDLEBAR OPERATION
CANOPY OPERATION
ATTACH CARRIAGE TO VEHICLE
9
Unzip & open the canopy
Hold canopy
down with front
& rear fasteners
Unzip & fold up
front mesh window
& hold it up with
fastener
WARNING: The carriage and strap are NOT tested or certified in vehicle crash test.
HPZ is not responsible for any damage or injury!
2. Pull the metal bar backward to unlock &
pull the bar upward to fold
1
1
2
2
FOLD THE STROLLER
10
1. Pull the latch up
3. Fold the front & rear frame toward
each other to fold
4. Pull the handle triggers on both sides
& fold handler bar
CLEANING & MAINTENCE
LIFE TIME LIMITED WARRANTY
11
*Before cleaning always refer to the fabric label for washing instructions.
PET COMPARTMENT, CANOPY, UNDER-BASKET. The fabrics are not detachable and non-washable, but
can be wiped clean with a damp cloth.
PAD. The pad cover fabric is detachable and machine washable. The foam inside the pad fabric is
non-washable and must be taken out before washing. The foam can be cleaned with a damp cloth. Insert
the foam back in the pad fabric after cleaning before assembling the pad fabric back.
GRIPS. Handle grips are non-washable but can be wiped clean with a damp cloth.
FRAME. Clean with a soft towel and lukewarm water and wipe off any remaining water with a dry cloth.
Use a soft brush to clean sand and dirt from the mechanisms of the chassis. Take care to brush away from
any sliding joints.
WHEELS. Periodically, remove the wheels from the frame and brush off any dirt or sand in the inside axle of
the wheel. Do not submerge the wheel bearings in water. Use a brush and water to clean dirt on the
wheels. Lubricate moving parts (wheels, axles, & swivels) except brakes & locks with light machine oil.
WET CONDITIONS. Store your pet stroller and its accessories in a dry place and leave them to dry unfolded
to prevent mold.
WHAT DOES THIS WARRANTY COVER?
This warranty covers any defects in the frames, wheels, compartment, zippers, straps, seams in the
covering, Velcro, and colorfastness of your HPZ product, with the exceptions stated below.
WHAT DOES THIS WARRANTY NOT COVER?
This warranty does not cover claims and damage from:
1. normal wear and tear,
2. misuse such as, but not limited to, improper storage and product care,
3. maintenance and use other than that indicated in the user guide,
4. failure to follow the instructions in the user guide,
5. abuse, neglect, carelessness, car accident or accident,
6. caused by the modification or alteration of the product,
7. air transportation or freight damage,
8. incorrect mounting or installation of third party parts that are incompatible with the product.
This warranty only covers damage and defects and does not extend to claims that you may have
regarding dissatisfaction with the product in terms of its fit, weight, functionality, color or design. This
warranty is limited to consumers - buyers of the product for their personal use or personal family or
household purposes. This warranty does not extend to unauthorized purchasers of the product intended
for resale or for purchasers who intend to use this product for commercial use such as rental of the product
to others.
WHAT WILL WE DO TO CORRECT PROBLEMS?
We will repair your HPZ product at no cost to you, or if repair is not possible, replace the product. We will
pay for transportation from and to the retailer that will service your HPZ product, as long as the repair or
replacement is covered by this warranty. HPZ reserves the right to stop manufacturing a particular model,
colour, fabric or accessory, and therefore it will replace a part with a similar product, colour or fabric
during the period of this warranty.
To obtain service for your HPZ product, contact us via e-mail at
customerservice@PetRoverUSA.com, or telephone at 1-888-265-0589 (9am to 9pm pacific, 7days).
Use only HPZ replacement parts and approved accessories available on www.PetRoverUSA.com
or telephone at 1-888-265-0589 (9am to 9pm pacific, 7days).
SAFETY INFO & WARNINGS
ACCESSORIES & REPLACEMENT PARTS
12
-Do not carry additional bags, goods, or accessories in or on product except as recommended in the
manufacturer’s instructions.
-Recommend use of an approved safety restraint correctly fitted and adjusted.
-Do not leave pet(s) unsupervised in stroller.
-Before making adjustments to product, ensure that pet’s body is clear of any moving parts.
-Do not hang bags from handles as this may cause the product to become unstable.
-Do not use on escalator or stairs; fold and carry instead.
-Put on brake whenever you park stroller.
-Ensure stroller is erected and check all locks are engaged before placing pet(s) in product.
-Do not overload as product may become unstable.
-Do not use attachment strap to lift the product.
13
For product support, return, exchange & warranty
CONTACT CUSTOMER SERVICE
Tel# (888) 265-0589
Email: customerservice@petroverusa.com
9am-9pm Pacific, 7 days
HPZ Inc.
www.PetRoverUSA.com
2222 Foothill Blvd. #E509, La Canada, CA 91011, USA
,
Customer Care Contact
Toll Free (888) 265-0589
Email: customerservice@petroverusa.com
HPZ, Pet Rover and associated trademarks are owned by ©HPZ, Inc. 2018. All right reserved.
Max Load
carga maxima
Charge maxi
50lbs
23kg
3-Years Wheels
Protection
Life Time Limited Warranty & 3-Years Wheels Replacement Coverage
Please go to www.petroverusa.com to register and activate the Life time
Limited Warranty and 3-Years Free Wheels Replacement Coverage.
For Product Support, Issues & Return/Exchange Info
For any issue with your stroller or how to return/exchange this stroller,
Please contact our Customer Service for immediate assistance.
Scan QR code for more
product info & videos HPZ
WARNING
FOR PETS ONLY! DO NOT LEAVE PET UNATTENDED!
This product is not intended to be used as a restraining device for aggressive or
dangerous animals that dig, chew or paw aggressively. HPZ is not liable for any
damage caused by aggressive, destructive, immature or untrained animals.
Do not use near an open or exposed flame. Failure to follow these warnings and
instructions in this manual could result in serious injury or death.
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