Hto Hto-100 User manual

Canada West

855 Park St., Unit 1

Regina, SK S4N 6M1

Canada East

490 Pinebush Rd., Unit 1

Cambridge, ON N1T 0A5

U.S.A.

7229 University Ave NE

Fridley, MN 55432

56 Lightcap Rd.

Pottstown, PA 19464

9760 Mayower Park Drive,

Suite 110

Carmel, IN 46032

7503 35th St. SE

Calgary, ABT2C 1V3

4655 McDowell Rd.W

Phoenix, AZ 85035

Owners Manual

89 HTO

Hardness Taste and Odor Filter

1. Read all instructions carefully before operation.

2. Avoid pinched o-rings during installation by applying NSF certied

lubricant to all seals (provided with install kit).

3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality

without adequate disinfection before or after the system.

4. Page 18 of this manual contains important maintenance procedures for the continued proper

operation of your unit. These MUST be performed regularly for your warranty to remain valid.

Table of Contents

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION 3

COMPONENTS & SPECIFICATIONS

SPECIFICATION 4

SYSTEM DIMENSIONS 4

BRINE TANK DIMENSIONS 5

INSTALLATION

UNPACKING / INSPECTION 7

BEFORE INSTALLATION 10

INSTALLATION STEPS 11

PREPARATIONS 12

ASSEMBLING BRINE TANK 13

INSTALLATION 14

OPERATION

STARTUP INSTRUCTIONS 15

DURING REGENERATION /SYSTEM CHECK LIST/ PLUMBING SYSTEM CLEANUP 17

MAINTENANCE INSTRUCTIONS AND SCHEDULE 18

REPLACEMENT

INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KIT 20

CLEAN INJECTOR ASSEMBLY 20

SERVICING OF PARALLEL ADAPTOR / 21

METER ASSEMBLY REPLACEMENT

(For Models Manufactured AFTER Valve Serial # Date of November 2015) / 21

METER ASSEMBLY REPLACEMENT

(For Models Manufactured BEFORE Valve Serial # Date of November 2015) 22

REPLACE MOTOR 22

REPLACE MICROSWITCHES / CIRCUIT BOARD REPLACEMENT 23

TIMER REPLACEMENT 24

AFTER SERVICING 24

PARTS BREAKDOWN 25

PARTS

POWERHEAD 26

CONTROL VALVE 27

TANK AND VALVE CONNECTION 28

TROUBLE SHOOTING GUIDE 89HTO 29

PROGRAMMING

MASTER PROGRAMMING GUIDE 89HTO 30

ADVANCED MENU UPFLOW 32

MAIN MENU UPFLOW 33

DIAGNOSTIC SCREEN 34

HOW TO SET DATE AND TIME, MANUAL REGENERATION AND DEALER INFORMATION 35

WARRANTY 36

Read this manual thoroughly to become familiar with the

device and its capabilities before installing or operating your

Water Filter. Failure to follow instructions in this manual

could result in personal injury or property damage. This

manual will also help you to get the most out of your filter.

This system is intended for use on municipal water only and

its installation must comply with all State, provincial or local

regulations. Check with your local public works department

for plumbing and sanitation codes. In the event the codes

conflict with any content in this manual the local codes

should be followed. Consult your licensed plumber for

installation of this system.

This water filter is designed to operate on pressures of 30 psi

to 125 psi. If the water pressure is higher than the maximum

use a pressure reducing valve in the water supply line to the

filter.

This unit is capable of operating at temperatures between

40°F and 110°F (4°C - 43°C). Do not use this water filter on hot

water supplies.

Do not install this unit where it may be exposed to wet

weather, direct sunlight, or temperatures outside of the

range specified above.

Avoid pinched o-rings during installation by applying

(provided with install kit) NSF certified lubricant to all seals.

Filters are commonly exposed to high levels of iron,

manganese, sulfur, and sediments. Damage to pistons, seals,

and or spacers within the control valve are not covered in

this warranty due to the harsh environment.

It is recommended to regularly inspect and service the

control valve on an annual basis. Cleaning and or replacement

of piston, seals, and or spacers may be necessary depending

on how harsh the conditions are. An Annual Maintenance kit

(Part # 60010307) is available for this purpose

Do not use water that is microbiologically unsafe without

adequate disinfection before or after this system.

This publication is based on information available when

approved for printing. Continuing design refinement could

cause changes that may not be included in this publication.

Canature WaterGroup™ reserves the right to change the

specifications referred to in this literature at any time,

without prior notice.

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION

INSTALL NOTES &

SAFETY MESSAGES

Watch for the following

messages in this manual:



NOTE

Do not remove or destroy

the serial number. It must be

referenced on request

for warranty repair or

replacement

CAUTION!

Disassembly while

under pressure can

result in flooding.

WARNING!

ELECTRICAL SHOCK

HAZARD! UNPLUG THE UNIT

BEFORE REMOVING THE

COVER OR ACCESSING ANY

INTERNAL CONTROL PARTS

NOTE: used to emphasize

installation, operation or

maintenance information

which is important but does

not present a hazard.

CAUTION: used when

failure to follow directions

could result in damage to

equipment or property.

WARNING: used to

indicate a hazard which

could cause injury or death if

ignored.



Specications HTO-100 HTO-150 HTO-200 HTO-250 HTO-300

Salt Used - Per Regeneration 6.0 lbs 9.0 lbs 12.0 lbs 15.0 lbs 18.0 lbs

Water Used - Regeneration 86.4 gal 148 gal 162.4 gal 216.0 gal 224.8 gal

Hardness Removal - Grains 25,000 37,500 50,000 67,500 75,000

Tank #1 Carbon Quantity (ft3) 1.0 ft 1.50 ft 2.0 ft 2.5 ft 3.0 ft

Tank #2 Resin Quantity (ft3) 1.0 ft 1.50 ft 2.0 ft 2.5 ft 3.0 ft

Tank Size 9x48 10x54 12x52 13x54 14x65

Tank Jacket / Media Loaded Yes Yes No No No

BrineTank (Inches)

BTR 18.1 x 34.5

BTS 15.0x34.7

BTR 18.1 x 34.5

BTS 15.0x34.7 20.3 x 37.4 20.3 x 37.4 23.0 x 40.5

Salt Storage Capacity

BTS 240 lbs BTR

270 lbs

BTS 240 lbs BTR

270 lbs 350 lbs 350 lbs 420 lbs

Flow Rate @ 15 psi Pressure Drop 7.2 gpm 7.4 gpm 9.0 gpm 9.2 gpm 9.2 gpm

Flow Rate @ 25 psi Pressure Drop 10.0 gpm 10.1 gpm 11.9 gpm 12.1 gpm 12.1 gpm

BackWash Flow Rate 4.0 gpm 5.0 gpm 7.0 gpm 8.0 gpm 10.0 gpm

ShippingWeight 154 lbs 171 lbs 214 lbs 225 lbs 232 lbs

RegenerationType Up Flow

Plumbing Connections 89 Model 1”Straight NPT. 785 Model 3/4”900Elbows & 1”Straight NPT

ResinType Aquane 8% cation exchange resin

CarbonType Catalytic Carbon

Electrical Requirements Input 120V 60 Hz - Output 12V 650mA

WaterTemperature 40°F and 110°F (4°C - 43°C)

Water Pressure Min. 30 - Max. 125 psi

SPECIFICATION

Working Temperature:This unit must be

operated at temperatures between 40°F and

110°F (4°C - 43°C).

Working Pressure:This water softener

must be operated on pressures

between 30 psi to 125 psi. If the water

pressure is higher than 125 PSI, use a

pressure reducing valve in the water supply

line to the softener.

Voltage = 120V / 60 Hz

Pipe Size = 3/4” and 1”

• At the stated service flow rates, the

pressure drop through these devices will

not exceed 15 psig.

• The manufacturer reserves the right

to make product improvements which

may deviate from the specifications

and descriptions stated herein, without

obligation to change previously

manufactured products or to note the

change.

* Do not use water that is microbiologically

unsafe without adequate disinfection

before or after the system.

Peak flow rates intended for intermittent

use only (10 minutes or less) and are for

residential applications only. Do not use

peak flow rate for commercial applications

or for a continuous rate when treated

water supplies are geothermal heat pump,

swimming pool, etc.

For satisfactory operation, the pumping rate

of the well system must equal or exceed

indicated backwash flow rate.

All units come with plastic bypass

Maximum Iron = 1.5 ppm

Maximum Hydrogen Sulde = 0.0 ppm

Maximum Manganese = .75 ppm

pH = 6.5 to 8.5

Models A (Inches) B (Inches)

HTO-100 58 9

HTO-150 64 10

HTO-200 62 12

HTO-250 64 13

HTO-300 75 14

SYSTEM DIMENSIONS

All units are factory programmed to the below specifications. Alteration should only be done by a factory trained technician or after consultation with one of our technical

representatives if you have any questions please call 877-288-9888.

4 5

Model Color Liquid Volume Tank Dimensions

(inches)

5 Pack Carton

Dimensions (inches)

Salt Capacity 5 Pack Carton

Shipping Weight

US Gal Liters L x W x H L x W x H Lbs Kg Lbs Kg

BrineTanks

BTR-70 Black 20.3 76.5 15.8 x 32.1 16.7 x 16.7 x 61.0 185.0 92.8 41.6 18.9

BTR-70 Blue 20.3 76.7 15.8 x 32.1 16.7 x 16.7 x 61.0 185.0 92.8 41.6 18.9

BTR-100 Vanilla 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2 52.8 23.9

BTR-100 Black 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2 52.8 23.9

BTR-100 Blue 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2 52.8 23.9

BTR-145 Black 42.3 159.7 20.3 x 37.4 21.9 x 21.9 x 72.2 385.0 174.2 65.6 29.8

BTR-200 Grey 53.0 200.3 23.0 x 40.5 24.6 x 24.6 x 84 700.0 316.7 125.0 56.6

BTS-70 Black 19.0 71.8 13.1 x 13.1 x 34.7 14.4 x 14.4 x 62 175.0 92.8 48.8 22.1

BTS-70 Blue 19.0 71.8 13.1 x 13.1 x 34.7 14.4 x 14.4 x 62 175.0 92.8 48.8 22.1

BTS-100 Vanilla 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1 54.4 24.7

BTS-100 Black 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1 54.4 24.7

BTS-100 Blue 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1 54.4 24.7

* All brine tanks come with salt grid, safety oat and brine well

Dimensions

BTS70

BTS100

BRINE TANK DIMENSIONS

175/225/275

salt grid system

918(36.2")

salt tank body

lid

(7.3")

(20.35")

1028

186

(40.5")

517

175/225/275

brine well and brine valve

salt grid system

585(23")

BTR 200l label

BTR70

BTR145

BTR100

BTR200

6 7

1. Control Valve

Parallel Adaptor

7. Tank 1

C/w Adaptor

2. Tank

2 C/w

Parallel

Adaptor

There are 9 Red clips.

Please check to make

sure you have all of

them.

Bypass

(not

attached)

6. Parts Bag 4 x Clips

Oring X 8

Straight Adapter X 4

3. Parts Box

2X 1”

Straight

Adapter

Bypass Tool2 X 1”

Elbow

Adapter

(Not

Included)

Transformer

Grease

Packet

2 x Clips

Bypass with 4

Red Clips

Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss

claims. The manufacturer is not responsible for damages in transit.

Small parts, needed to install the filter, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.

What is included in the box?

For Models HTO-100, HTO-150 and HTO-200, you will expect the following. Shipping Carton Quantity – 2

1. Control Valve

2. Tank 2 c/w Parallel Adaptor

3. Parts Box

4. Owners Manual

5. Drain Hose & Clamp (Not included in some brands)

6. Parts Bag

7. Tank 1 c/ Adaptor

UNPACKING / INSPECTION

Tank 1

Tank 2

HTO-300 only will get

Adaptor and Oring

Shown

2. Media Box

4. Control Valve

There are 9 Red clips.

Please check to make

sure you have all of

them.

Bypass

(not

attached)

1. #2 Tank 2 C/W

Parallel Adaptor

5. Parts Bag 4 x Clips

Oring X 8

Straight Adapter X 4

4. Parts Box

2X 1”

Straight

Adapter

Bypass Tool2 X 1”

Elbow

Adapter

(Not

Included)

Transformer

Grease

Packet

2 x Clips

Bypass with 4

Red Clips

For Models HTO-250 and HTO-300 models , the media and Control Valve is packaged separately in carton and bags

What is included with HTO-250 and HTO-300 models?

1. Tank # 2 c/w Adaptor

2. Qty 6 of Media Boxes

3. Drain Line and Hose Clamp (Not Included with some models)

4. Control Valve with Parts Box

5. Parts Bag

8 9

a) Attach the three brine grid legs to grid plate.The legs will

snap on to the tabs of the salt plate making a“click”sound.

For square brine tank there are four legs.)

c) Drop the brine grid with brine well inside the

brine tank such that the nut tting faces the

hole on the brine tank. Then press the grid

evenly inside the brine tank until the brine grid

legs touches the bottom of the brine tank.

b) Insert the brine well assembly inside the grid

plate as well below.

d) Take the brine tube and insert the nut and plastic sleeve as

shown below.

e) Insert the tube in the oat assembly elbow and hand tighten

the nut. In many cases the brine line already come installed

from the factory. Leave the other end of the brine line tube

inside the brine tank

f)For installation of brine tank at the installation site, pull the

other end of the brine tube from the hole on the brine tank.

The completed assembly is shown below.

The hole in

the brine tank

should line up

with the brine

line as shown

for round and

square brine

tank.

IMPORTANT:

IN ROUND

BRINE TANK, IT

IS IMPORTANT

TO ALIGN THE

HANDLE TO

THE BRINE

WELL AS

SHOWN

Insert Sleeve

Insert Sleeve inside the Tubing

6. Attaching Brine Tubing to the Brine Line

of the Valve

6. Install the connectors with

tting as shown. Also install the

valve on the parallel adaptor.

Make sure all red

clips are rmly in

place before applying

pressure

ASSEMBLING BRINE TANK

(22018448W): Part #

(L)Year : ’’ M’’ stand for 2016 year,’’ L’’ stand for 2015, ’’K’’ stand for 2014, ’’J’’

stand for 2013

(7)Month: 1 (Jan) 2(Feb) 3(Mar) 4(April) 5(May) 6(June) 7(July)

8(Aug) 9(Sep) A(Oct) B(Nov) C(Dec)

(3)Date: 1 2 3 4 5 6 7 8 9 A(10) B(11) C(12) D(13) E(14) F(15) G(16)

H(17) I(18) J(19) K(20) L(21) M(22) N(23) O(24) P(25) Q(26) R(27) S(28)

T(29) U(30) V(31)

(0001): Batch code

Check Valve Type and Valve Serial #

Check to make sure Valve Type is Upflow (UF) (left Sticker shown below). The right Sticker shows the serial # of the control valve. The middle Sticker is dataplate which

provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting. Please record these numbers for future use

on page 19 in the maintenance section.

Valve Serial #:

Valve Serial #

Complete System Serial #

Year Month Date Batch #Part #

Item #

Desc

Date of Manufacture

Serial #