Huawei MediaPad 10 Link Installation guide

HUAWEI MediaPad 10 Link+
FAQs
Issue
1.0
Date
2014-03-26
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
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Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]

1 Hardware and installation
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1-1
1 Hardware and installation
1.1 Can I insert or remove a microSD card while my
HUAWEI MediaPad 10 Link+ is powered on?
Yes. However, avoid doing this too often to prevent damage to the microSD card and data
loss.
1.2 What accessories are included with my HUAWEI
MediaPad 10 Link+?
Standard in-box accessories: 5 V/2A travel charger and USB cable
Optional accessories: headset, USB OTG cable, screen protective film, slip cover, in-car
charger, and microSD card
1.3 What headsets are compatible with my HUAWEI
MediaPad 10 Link+?
Your HUAWEI MediaPad 10 Link+ provides a 3.5-mm headset jack, which is compatible
with TRRS headsets with left and right audio outputs and microphone audio input, namely
non-OMTP headsets.
It is recommended that you use a Huawei headset to ensure the audio quality of your music and phone
calls is stable. Headsets from other brands may not work properly with your HUAWEI MediaPad 10
Link+.

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1.4 What Bluetooth headsets are compatible with my
HUAWEI MediaPad 10 Link+?
Your HUAWEI MediaPad 10 Link+ is Bluetooth v4.0 certified and meets Bluetooth
compatibility specifications. Headsets that have passed the Bluetooth SIG certification tests
are recommended.
You can visit https://www.bluetooth.org/tpg/listings.cfm to check whether the headset you
purchased has passed the SIG certification.

2 System and update
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2 System and update
2.1 Why does my HUAWEI MediaPad 10 Link+ constantly
crash?
If you install applications that have not passed the Google compatibility test on your
HUAWEI MediaPad 10 Link+, the system may be unstable or even crash.
It is recommended that you download applications only from the Play Store or HuaweiApp
Center.
If your HUAWEI MediaPad 10 Link+ is experiencing frequent crashes, perform a hard restart
by pressing and holding the power button for about 13 seconds.
2.2 How do I check the software version of my HUAWEI
MediaPad 10 Link+?
On the home screen, touch Settings > About tablet.

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2.3 Can I update my HUAWEI MediaPad 10 Link+ online?
If yes, how?
Yes.
On the home screen, touch Settings > About tablet > System update > Online update
to check for updates. If updates are available, follow the onscreen instructions to update your
HUAWEI MediaPad 10 Link+ online.

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2.4 Can I update my HUAWEI MediaPad 10 Link+ using a
microSD card? If yes, how?
Yes.

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Updating the system using a microSD card will clear all the data in your HUAWEI
MediaPad 10 Link+. Back up important data before updating your HUAWEI MediaPad 10
Link+.
If you use unauthorized software to update your HUAWEI MediaPad 10 Link+, it may fail
to be updated or your personal information may be disclosed. Use the online update
feature or use officially released update package to update your HUAWEI MediaPad 10
Link+.
Copy the dload folder in the update package to the root directory of your microSD card. On
the home screen, touch Settings > About tablet > System update >Local update. Your
HUAWEI MediaPad 10 Link+ will then detect the update package and start the update.

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The update progress and result are shown on the screen.
2.5 Will data be erased if I update my HUAWEI MediaPad
10 Link+?
Updating your HUAWEI MediaPad 10 Link+ using a downloaded update package will erase
some personal data, such as your accounts, custom settings, installed applications, contacts,

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messages, email settings, browsing history, and bookmarks, but videos and images you saved
on your HUAWEI MediaPad 10 Link+ will not be erased. This method is not recommended.
Performing the online update over your HUAWEI MediaPad 10 Link+ will not erase your
personal data and is recommended. For details, see the version description.
To avoid loss of important data, it is recommended that you back up your data before updating
your HUAWEI MediaPad 10 Link+.
2.6 Why is the online update button grayed out?
If your HUAWEI MediaPad 10 Link+ is encrypted, the update package can only be
downloaded to a non-encrypted microSD card. If you do not have such a microSD card
inserted, the online update button will be grayed out and you will not be able to update.
To check whether your HUAWEI MediaPad 10 Link+ is encrypted, on the home screen, touch
Settings > Security > Encrypt tablet. If encrypted, insert a microSD card to update your
HUAWEI MediaPad 10 Link+, or if necessary, restore it to its factory settings.
2.7 Will all data be erased if I restore my HUAWEI
MediaPad 10 Link+ to its factory settings?
No. Restoring your HUAWEI MediaPad 10 Link+ to its factory settings will erase your
personal data, such as your accounts, customized settings, installed applications, contacts,
messages, email settings, browsing history, and bookmarks, but videos and images you saved
will not be erased.
To remove all files saved on your HUAWEI MediaPad 10 Link+, select Erase internal
storage when you restore factory settings.

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2.8 Why does my HUAWEI MediaPad 10 Link+ restart
after I install or remove a SIM card?
Your HUAWEI MediaPad 10 Link+ automatically restarts when it detects that a SIM card has
been inserted or removed. This is so the new settings can take effect immediately.
However, to avoid damaging the SIM card slot, do not insert and remove the SIM card too
often.

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2.9 Why can't I power on my new HUAWEI MediaPad 10
Link+?
When you receive your HUAWEI MediaPad 10 Link+, its battery may be without charge.
Charge it for a while before attempting to power it on.
2.10 How do I charge my HUAWEI MediaPad 10 Link+
faster?
Use the provided charger and do not use your HUAWEI MediaPad 10 Link+ while charging.
2.11 Why can't I set the date and time on my HUAWEI
MediaPad 10 Link+?
You may have set your HUAWEI MediaPad 10 Link+ to use the network date and time. To
manually set the date and time:
1. On the home screen, touch Settings > Date & time.
2. Clear the Automatic date & time check box.
3. Follow the onscreen instructions to set the date and time.

3 Mobile network and Wi-Fi
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3 Mobile network and Wi-Fi
3.1 Can I use my HUAWEI MediaPad 10 Link+ as a Wi-Fi
hotspot?
Yes if your particular model supports mobile data.
To use your HUAWEI MediaPad 10 Link+ as a Wi-Fi hotspot:
1. On the home screen, touch Settings.
2. Under WIRELESS & NETWORKS, touch More… > Tethering & portable hotspot.
3. Select Portable Wi-Fi hotspot to turn on Wi-Fi hotspot.

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4. Touch Portable Wi-Fi hotspot settings and follow the onscreen instructions to set the
required information, such as your Wi-Fi network name and password.

3 Mobile network and Wi-Fi
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After Wi-Fi hotspot settings are configured, other Wi-Fi enabled devices can search for and
connect to the Wi-Fi hotspot provided by your HUAWEI MediaPad 10 Link+.
3.2 Does my HUAWEI MediaPad 10 Link+ support Wi-Fi
Direct?
Yes.
To use Wi-Fi Direct:
1. On the home screen, touch Settings > Wi-Fi.
2. Touch the button next to Wi-Fi or drag it to to turn on Wi-Fi.
3. Touch Wi-Fi direct. On the other device, turn on Wi-Fi Direct. Your HUAWEI
MediaPad 10 Link+ then automatically searches for nearby devices.
4. Touch the other device to pair your HUAWEI MediaPad 10 Link+ with it.

3 Mobile network and Wi-Fi
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Wi-Fi Direct enabled devices that are connected to the same Wi-Fi network can share files with each
other without manual configuration. (This policy may not apply to non-Huawei devices.)
3.3 Why can't my HUAWEI MediaPad 10 Link+ connect to
a Wi-Fi network?
Make sure your HUAWEI MediaPad 10 Link+ is in a place with good reception, and you
have entered the correct casings for the password.

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Also check and make sure the router is functioning properly.
3.4 Why does the Wi-Fi connection disappear when I send
files via Bluetooth?
The Bluetooth and Wi-Fi functions use the same antenna. When the Bluetooth occupancy is
high, the Wi-Fi performance is degraded or the Wi-Fi connection may be disconnected.
3.5 Why is the power consumption heavy when Wi-Fi is
on but my HUAWEI MediaPad 10 Link+ isn't connected to
any network?
By default, the Wi-Fi network search strategy on your HUAWEI MediaPad 10 Link+ is
"Never Sleep." The Wi-Fi chip keeps working even when there are no available networks,
resulting in high power consumption. If you turn off the display, the Wi-Fi chip stops
searching and automatically powers off after about 10 minutes.
To save battery power, turn Wi-Fi off when there are no Wi-Fi networks available.
3.6 Why can't I find any Wi-Fi networks after Wi-Fi is
turned on?
Try the following:
Restart the Wi-Fi hotspot device, such as your wireless router.
Turn off Wi-Fi on your HUAWEI MediaPad 10 Link+ and turn it back on. Then search
for Wi-Fi networks again.
Restart your HUAWEI MediaPad 10 Link+.
If the problem persists, make sure MAC address filtering is disabled on your wireless
router. For details, see your router's user guide.