HuddleCamHD HC-WEBCAM-104-v2 User manual

Please check HUDDLECAMHD.com for
the most up to date version of this document Ver 1.0 9/20
HuddleCamHD Webcam
USB 2.0 Webcam
INSTALLATION & OPERATION MANUAL

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Precautions………………………………………………………………………………………….
Safety Tips…………………………………………………………………………………………….
•Please read this manual carefully before using the webcam.
•Avoid damage from stress, violent vibration or liquid intrusion during
transportation, storage or installation.
•Take care of the webcam during installation to prevent damage to the webcam
case, ports, or lens.
•Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you
may experience electrical shock.
•Keep the webcam away from strong electromagnetic sources.
•Do not aim the webcam at bright light sources (e.g. bright lights, the sun, etc.)
for extended periods of time.
•Do not clean the webcam with any active chemicals or corrosive detergents.
•Do not disassemble the webcam or any of the webcam's components. If problems
arise, please contact your authorized dealer.
•After long term operation, moving components can wear down. Contact your
authorized dealer for repair.
In The Box…………………………………………………………………………….
Supplied Equipment
•Webcam (1)
•Quick Start Guide (1)
•Privacy Cover (1)

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Physical Description………………………………………………………………………
1. Front View…………………………………………………………………………………
1. Lens
104° field of view lens
2. Power LED
Blue LED lights when unit is powered and on.
3. Microphone array
Internal microphone array with up to a 15-foot range
4. Top Mount
Used for resting the webcam on a monitor
1
2
3
4

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2. Rear View…………………………………………………………………………………………………….
5. Built in USB 2.0 cable
For connection to PC USB 2.0 port.
6. Bottom Mount
Used for securing the webcam in position on monitor
7. 1/4-20 Mount
Used for mounting to any standard 1/4-20 mounting screw
5
6

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Connection Instructions………………………………………………………………………
1. Connect USB 2.0 cable from webcam to an available USB port on the PC.
2. Select and configure webcam in your software of choice.
NOTE: Failure to follow this sequence may result in no connection to PC.
Care Of The Unit………………………………………………………………………………….
Remove dust or dirt on the surface of the lens with a blower (commercially available).
Installation Instructions………………………………………………………………………
Monitor Installation…………………………………………………………………………………….
When mounting the HuddleCam on a monitor, ensure that the mount screw is fastened
tightly to the webcam. Use the top mount to rest the webcam on the monitor. Position the
bottom mount on the back of the monitor to secure the webcam in position.

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Tripod Installation……………………………………………………………………………………….
When using the HuddleCam with a tripod, screw the tripod to the bottom of the
webcam mount. The tripod screw must fit below specifications:
Note: Tripod must stand on a level surface.

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Troubleshooting………….…………………………………………………………………………
•No image
oCheck whether the USB cable is connected properly to the PC.
oCheck whether the LED glows when USB is connected to the PC.
•Abnormal display of image
oCheck OSD of webcam through the OSD Menu app.
oCheck settings of software you’re viewing the video feed in.
•Image is shaky or vibrating
oCheck whether the webcam is mounted solidly or sitting on a steady
horizontal and level surface.
oCheck the building and any supporting furniture for vibration.
oAny external vibration that is affecting the webcam will be more
apparent when in tele zoom (zoomed in) settings.

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Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not
completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to
USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the webcam its own USB port on the device)
as they are not well suited to transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using
and must utilize an external power supply, when required. Always connect the HuddleCam
directly to the PC in order to associate the UVC drivers before attempting to use any
extension system.
USB power saving settings in the device’s operating system should be turned off completely
for reliable USB webcam connectivity.
HuddleCam Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into
Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port
(USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully
recognizes the camera, your device will register the HuddleCam as an “imaging device”.
You can see this in your Windows Device Manager program (type “device manager” into the
Windows search tool) as shown in the screenshot, below:

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In this example, you can see the HuddleCam model in use connected as a fully functional
USB 2.0 device (HuddleCamHD).
If your device has not connected to or has not recognized the HuddleCam as an imaging
device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3”
labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section
rather than in the “Imaging Devices” section), the HuddleCam will not be available to
programs that utilize a webcam. In this case, try restarting the device and reconnecting
the webcam via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).

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Similarly, you can see a connected device in System Information on a MAC. See screenshot
below:
In this example, you can see the HuddleCam model in use connected as a fully functional
USB 2.0 device (HuddleCamHD).

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Specs………………………………………………………………………………………………………
Model Number: HC-WEBCAM-104-v2
Camera & Lens
•Video CMOS Sensor 1/2.7” CMOS 2.07M Mega Pixel
•Frame Rate 1080p-30/25, 720p-30/25,
960x540p-30/25, 640x360p-30/25
•Field of View 104°
•Lens Focus: f=2.26mm
•Min Lux 0.5 Lux @ (F2.0, AGC ON)
•Warranty 5 years parts and labor
Rear Board Connectors
•Video Interface USB 2.0
•Power Interface USB 2.0 5V
Physical
•Material Aluminum, Plastic
•Dimensions 4.6”W x 1.4”D x 1.2”H
(118mm x 36mm x 30mm)
•Weight 0.35 lbs (0.16 kg)
•Box Dimensions 5.5”W x 3”D x 3.125”H (139.7mm x 76.2mm x 79.4mm)
•Boxed Weight 0.75 lbs (0.34 kg)
•Color Black
•Operating Temperature 14°F to +104°F (-10°C to +40°C)
•Storage Temperature -40°F to 140°F (-40°C +60°C)
•Working Environment Indoor only
Warranty………………………………………………………………………………………………
HuddleCamHD includes a limited parts & labor warranty for all HuddleCamHD
manufactured cameras. Warranty lengths are shown below. The warranty is
valid only if HuddleCamHD receives proper notice of such defects during
the warranty period. HuddleCamHD, at its option, will repair or replace
products that prove to be defective. HuddleCamHD manufactures its
hardware products from parts and components that are new or equivalent
to new in accordance with industry standard practices.
Serial Number
Warranty
K2E1231999 and before
3 year warranty
K2F0101001 and after
5 year warranty