HunterDouglas Platinum Technology User manual

Guide
Wireless Wall Switch
PLATINUM™TECHNOLOGY
for PowerRise® , PowerGlide® , and PowerTilt™Systems

Control Like Never Before
This guide shows you how to set up and operate HunterDouglas
motorized products using the Platinum™Technology wireless wall
switch. The wireless wall switch uses radio control for normal
operation, but uses an infrared (IR) signal for some setup tasks.
Method of Operation
Radio Control
• No aiming necessary (like a garage-door opener)
• Control window coverings individually or in groups
Contents
Getting Started ........................................................................ 1
Sensor Eye Locations ............................................................... 2
Radio Control........................................................................... 3
Installation............................................................................... 7
Intermediate Stops................................................................... 8
Express Mode.......................................................................... 9
Applause®, Duette®, and Vignette® Tiered™Shades................... 10
Roller, Screen, Pleated, Solera™, and Vignette Shades .................... 12
Nantucket™, Pirouette®, and Silhouette®Window Shadings ....... 13
Luminette®and Skyline®Products........................................... 14
Horizontal Blinds .................................................................... 16
Troubleshooting ..................................................................... 17
Group Assignment Worksheet ................................................. 21
Product and Operating System Information..................Back Cover

1
Getting Started
Platinum Wireless Wall Switch
Install batteries
in the Platinum™
wireless wall
switch.
Group 1
UP
DOWN
Group 2
Group 3
Group 4
All
Groups
Setup
Master
Reset
Battery
Compartment
Front Back
This guide is intended for use with Hunter Douglas Platinum
Technology products manufactured after September 2012. For
products manufactured before this date, please contact your dealer
or call our Customer Information Center at 1-888-501-8364.

2
Sensor Eye Locations
Sensor eyes can be found in the following locations (depending on
product and installation options chosen):
In the Headrail
On a Satellite Eye
Below the Headrail
Note: The manual control button, used for operating a window
covering without a wireless wall switch, is usually adjacent to the
sensor eye.

3
Radio Control
Getting Started
Radio control gives you the ability to control individual
window coverings or multiple window coverings at
the same time, even if they are in anotherroom.
Group Assignment
To use the wireless wall switch, each window covering must first
be assigned to a group. (A window covering can be a member of
more than one group.)
Note: If your wall switch has already been set up, skip to “Basic
Operation” on page 5.
There are four unique assignable groups to use. A group can be a
single window covering or multiple window coverings.
Before beginning, think about how you will group your window
coverings. For example, you might create a group for all window
coverings in a single room or a group for all window coverings on
one wall. You can use the “Group Assignment Worksheet”on
page 21 to help you plan.
Note: Hunter Douglas recommends that only similar window
coverings be included in a group (e.g., Duette®honeycomb shades
assigned to Group1 and Silhouette®window shadings assigned to
Group3) because of differences in product features and operation.
Note: The Platinum™wireless wall switch will not operate
PowerRise®, PowerGlide®, or PowerTilt™systems manufactured
before September 2007.

4
Radio Control
Group Addition or Removal
Before you begin, operate the window covering using the manual
control button to make sure that it is working properly.
tip: Move the wireless wall switch as close as possible (2"– 3")
to the sensor eye when assigning groups.
1. Remove the back cover of the wireless wall switch.
2. With a paperclip, press and release the recessed SETUP
button on the back of the switch. The ALL button on the front
of the wall switch flashes green for approximately 30seconds.
3. While the ALL button is flashing green, press the groupbutton
for the group to which you plan to assign the window covering.
4. Point the top of the wall switch at the sensor
eye of the window covering and press the
UP button to add the window covering
to the group or the DOWN button to
remove the window covering from the
group. The window covering moves slightly
(or “jogs”) to indicate that it has been added
to or removed from thegroup.
5. Exit setup mode by pressing and releasing the SETUP button
a second time. The wall switch saves any changes made and
the ALL button stopsflashing.
6. Replace the wall switch in its mounting place.
5
3
2
2
4

5
Radio Control
Basic Operation
Operating your window coverings using the wireless wall switch
allows you to control multiple window coverings at the same time
from a central location.
1. Press the group button
assigned to the window
coverings.
2. Press the UP button to open
the window covering or the
DOWN button to close the
window covering.
Operation Notes
■If you do not press a group
button, the wall switch defaults
to controlling the last group
chosen.
■The wall switch can control multiple groups at the same time
by pressing multiple group buttons before pressing UP
orDOWN .
■To stop a window covering while it is moving, press the
assigned group button, then press the opposite or
button.
■To operate all window coverings assigned to the wall switch,
press the ALL button before pressing UP orDOWN .
■Operational distances using radio control may vary depending
on common household construction differences.
Brand-Specific Features
For more information about the features of your specific window
covering, see the appropriate brand section on pages 10–16.
21

6
Radio Control
Setting Up a Duplicate Wall Switch
If you want a backup for your primary wireless wall switch or
remote, you can quickly duplicate the current transmitter. When
this procedure is complete, any change made with any of the
transmitters also affects the operation of the other wireless wall
switches and remotes. Follow this procedure:
1. Mark the original transmitter.
2. Remove the back cover from the duplicate wall switch.
3. With a paperclip,
press and hold the
recessed MASTER
RESET button on the
backup wall switch
for approximately
10 seconds. All of
the group buttons
on the front of the
wall switch start
flashinggreen.
4. Place the marked original wall switch (or remote) within 18"
of the backup wall switch and press the UP button on the
marked original. The group buttons on the backup wall switch
stop flashing.
5. Replace the back cover on the duplicate wall switch. It is now
ready for use.
18" or Less
Original Wall Switch Backup Transmitter
MASTER
RESET

7
Installation
The Platinum™wireless wall switch can be installed either as a
surface mount or a flush mount.
Installing the Platinum Wireless Wall Switch
as a Surface Mount
1. Remove the back cover from the switch.
2. Use the mounting screws supplied with the switch to secure
the back cover to the wall.
3. Place the switch assembly over the back cover, top first.
4. Press the bottom edge of the switch assembly over the bottom
of the back cover until the bottom locking tab is secure.
5. Install the faceplate over the switch assembly.
Installing the Platinum Wireless Wall Switch
as a Flush Mount
The Platinum wireless wall switch fits standard electrical mounting
boxes. Use a low voltage electrical retrofit ring or electrical junction
box for installation. Check local electrical codes for proper installation.
Surface Mount Flush Mount

8
Intermediate Stops
This section includes information on intermediate stops for
PowerRise®and PowerGlide®products. The PowerTilt™system
for horizontal blinds does not offer the intermediate stop feature.
Setting Intermediate Stops
An intermediate stop allows a window covering to be preset so
that it will stop at the same “intermediate” position each time it is
opened or closed. This is useful to consistently align the opening
height of multiple window coverings, as well as to align the
opening height to a mullion or other architectural feature.
1. Remove the wall switch from
its mounting place.
2. Open and close the window
covering fully, then adjust it
to the desired position.
3. Press and hold the ALL button
for 6 seconds. (The ALL button
starts flashing green.)
4. Point the top of the switch
at the sensor eye and press
the UP button to set the
intermediate stop. The window
covering moves slightly (or
“jogs”) to indicate that the
stop has been added.
5. Press the ALL button to save
the stop; the button stops
flashing.
6. Return the wall switch to its mountingplace.
Note: One intermediate stop can be set for each window
covering. If you set a new intermediate stop, it replaces the
previous stop.
Note: Reset the window covering to clear the intermediate
stop. See “Resetting a Window Covering” on page 20.
5
3
2
4

9
Express Mode
Express Mode
When the window covering is in
any position, you can open or close
it fully (bypassing the intermediate
stop) as follows:
1. Press the appropriate group
button.
2. Press and hold the UP or
DOWN button for 2 seconds.
The window covering opens or
closes fully.
Note: The express mode
feature is only available with
PowerRise®products. It is not offered with PowerGlide®or
PowerTilt™products.
Note: With Nantucket™, Pirouette®, and Silhouette®window
shadings, in addition to bypassing the intermediate stop, the
express mode also bypasses the shading’s “transition point.”
The transition point is where the shading is fully lowered
with the vanes fully closed. Normally, the shading stops
automatically at this position; but with express mode, when
the shading is lowered, the vanes open all the way before the
motor stops.
The express mode can be used to bypass the shading’s
transition point even if no intermediate stops have been set.
21

Applause®, Duette®, and Vignette®
Tiered™Shades
10
Applause, Duette, and Vignette Tiered
This section includes additional operating information for the
following PowerRise®products:
■Applause®honeycomb shades
■Duette®honeycomb shades
■Vignette®Tiered™Modern Roman Shades
Radio Control Operation
Press and release the assigned group button (or the ALL button to
select all groups) and press UP to open the shades or
DOWN to close the shades. To stop a moving shade, press the
group button again, then press the opposite or button.
Top-Down Shades
For shades with the Top-Down design option, only the middle rail
moves. Press the UP button to close the shade or press the
DOWN button to open the shade. Setup procedures are the
same as for standard shades.
Note: The Platinum™wireless wall switch will not operate older
PowerRise systems set to Infrared Channel 2.
Top-Down/Bottom-Up and Duolite™Shades
Shades with the Top-Down/Bottom-Up and Duolite™design options
have two moving rails; see the drawings below.
Note: The bottom rail must be in the fully lowered position to
operate the middle rail.
Note: The middle rail must be in the fully raised position to
operate the bottom rail.
Duolite
Top-Down/Bottom-Up
Bottom Rail
Middle Rail
Duette and Applause
Vignette Tiered

Applause®, Duette®, and Vignette®
Tiered™Shades
Applause®, Duette®, and Vignette®
Tiered™Shades
11
Applause, Duette, and Vignette Tiered
Lower the Bottom Rail
1. With the middle rail fully raised, press the group button
assigned to the shade.
2. Press the DOWN button to lower the bottom rail and cover
the window.
Lower the Middle Rail
1. With the bottom rail fully lowered, press the group button
assigned to the shade.
2. Press the DOWN button to lower the middle rail while the
bottom rail remains in the fully lowered position.
Note: On a Top-Down/Bottom-Up shade, the shade will
uncover the window. On a Duolite™shade, the top fabric panel
will cover the window.
Raise the Middle Rail
1. With the bottom rail fully lowered, press the group button
assigned to the shade.
2. Press the UP button to raise the middle rail while the
bottom rail remains in the fully lowered position.
Note: On a Top-Down/Bottom-Up shade, the shade will
cover the window. On a Duolite shade, the bottom fabric panel
will cover the window.
Raise the Bottom Rail
1. With the middle rail fully raised, press the group button
assigned to the shade.
2. Press the UP button to raise the bottom rail and uncover
the window.
Note: The Platinum™wireless wall switch will not operate
PowerRise® systems set to Infrared Channel B.

Nantucket™, Pirouette®, and Silhouette®
Window Shadings
Roller, Screen, Pleated,
Solera, and Vignette
Roller, Screen, Pleated,
Solera™, and Vignette®Shades
12
Other than basic radio control operation, no additional operating
information is needed for the following PowerRise®products:
■Alustra®Woven Textures®and Screen Shades
■Designer Roller and Screen Shades
■Pleated Shades
■Solera™Soft Shades
■Vignette®Modern Roman Shades
Radio Control Operation
Press and release the assigned group button (or the ALL button to
select all groups) and press UP to open the shades or
DOWN to close the shades. To stop a moving shade, press the
group button again, then press the opposite or button.
Note: The Platinum™wireless wall switch will not operate
PowerRise systems set to Infrared Channel B.

Nantucket™, Pirouette®, and Silhouette®
Window Shadings
Nantucket™, Pirouette®, and Silhouette®
Window Shadings
Nantucket, Pirouette, and Silhouette
13
Roller, Screen, Pleated,
Solera™, and Vignette®Shades
This section includes additional operating information for the
following PowerRise®products:
■Nantucket™window shadings
■Pirouette®window shadings
■Silhouette®window shadings
Radio Control Operation
Press and release the assigned group button (or the ALL button to
select all groups) and press UP to open the shadings or
DOWN to close the shadings. To stop a moving shading, press
the group button again, then press the opposite or button.
Opening Vanes
1. When the shading is in the fully closed position with the vanes
closed, press and release the assigned group button.
2. Press and release the DOWN button. The shading remains
closed while the vanes open to allow more light.
Closing Vanes
1. When the shading is in the fully closed position with the vanes
open, press and release the assigned group button.
2. Press and release the UP button. The shading remains
closed while the vanes close for increased privacy.
Adjusting Vanes
1. Press the assigned group button.
2. Press the UP or DOWN button to start adjusting
thevanes.
3. Press the opposite or button to stop the vanes in the
desired position.
Note: Vane alignment between shadings may not be exact.
Note: The Platinum™wireless wall switch will not operate
PowerRise systems set to Infrared Channel B.

14
Luminette® and Skyline®Products
Luminette and Sklyine
This section includes additional operating information for the
following PowerGlide®products:
■Luminette®Privacy Sheers and Modern Draperies
■Skyline®Gliding Window Panels
Traversing Luminette Products
Traversing Closed
1. Press and release the
assigned group button.
2. Press and release
the DOWN button.
The product traverses to its
fully closedposition.
Note: After traversing
Luminette Privacy Sheers
closed, you must wait at least
4 seconds before tilting
the vanes.
Traversing Open
1. Press and release the
assigned group button.
2. Press and release
the UP button.
The product tilts its vanes
to a fully open position (if
applicable) and traverses to
its fully open position.
Stopping the Traverse
1. Press and release the
assigned group button.
2. Press the opposite UP or
DOWN button.
Open
Closed

15
Luminette®and Skyline®Products
Luminette and Skyline
Tilting Luminette Privacy SheerVanes
Luminette®Privacy Sheers have a sheer face fabric to let light in
and integrated soft fabric vanes that tilt to keep light out.
Note: Luminette Modern Draperies Full Panel and Skyline®
Gliding Window Panels do not have tilting vanes.
1. Press and release the assigned group button, then press
and release the DOWN button to traverse the sheers fully
closed.
Note: The vanes will not tilt unless the Luminette Privacy
Sheers are fully traversed closed.
Note: After traversing Luminette Privacy Sheers closed, you
must wait at least 4 seconds before tilting the vanes.
2. Press and release the assigned group button, then press and
hold the UP or DOWN button. After one second, the
vanes begin to tilt.
3. When you are satisfied with the position, release the button.
Note: After tilting the vanes, you must wait at least four
seconds before you can traverse the window covering open.
Note: The Platinum™wireless wall switch will not operate
PowerGlide®systems set to Infrared Channel B.

Horizontal Blinds
Horizontal Blinds
16
This section includes additional operating information for the
following PowerTilt™products:
■EverWood®Collection alternative wood blinds
■Modern Precious Metals®aluminum blinds
■Parkland™wood blinds
Tilting the Slats
1. Press and release the assigned group button.
2. Press and hold the UP or DOWN button. After one
second, the slats begin to rotate. Release the button when the
slats have reached the desired position.
Note: The Platinum™wireless wall switch will not operate
PowerTilt systems set to Infrared Channel B.

17
Troubleshooting
Problem Window covering does not operate with the wall
switch.
Solution 1. Make sure a group button illuminates when you
try to operate the window covering.
➤If the group button does not illuminate
when you press a button, replace the
batteries in your wall switch.
2. Operate the window covering using its manual
control button. If the window covering doesn’t
operate, make sure it haspower:
Note: The manual control button is usually
next to the sensor eye of the window covering.
➤If the window covering is battery powered,
replace the batteries in the battery wand or
satellite battery pack.
➤If the window covering is powered from a
DC power supply, make sure it is plugged
in and the wall outlet has power.
3. If the batteries in the wall switch are good and
the window covering works when you use the
manual control button, do one of the following:
➤If the LED on the selected group button is a
steady green when you press the UP or
DOWN button, go to “Window covering
does not operate” on page 18.
➤If the ALL button is flashing green, you are
in setup mode. Wait 30 seconds or use a
paperclip to press and release the SETUP
button to exit setup mode.

18
Troubleshooting
Problem Window covering does not operate.
Solution Make sure you have added the window covering
to a group. For more information, see “Group
Assignment” on page 3.
Make sure you have pressed the group button for
the group to which the window covering has been
assigned. If you need to add a window covering to
a group, see “Group Addition or Removal” on
page 4.
If you have just replaced a satellite eye,
you must reassign the window covering
to a group; see “Group Assignment” on page 3.
Note: Due to differences in household
construction, radio control operation may vary
within a home. Try operating the window covering
from different locations in the home.
Problem Window covering operates unexpectedly.
Solution Make sure you have not accidentally added the
window covering to the wrong group. If you need
to remove a window covering from a group, see
“Group Addition or Removal” on page 4.
If you are not pressing the UP or
DOWN button when the window covering
is operating, make sure no one else is using a
backup wall switch or remote to control the window
covering.