HunterDouglas PowerView Hub 2.0 User manual

PowerView®Hub 2.0
QUICK START GUIDE
Customer Service Hotline: [phone]
www.hunterdouglas.com.hk
@2020 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter
Douglas or their respective owners. 7/20

Table of Contents
◼Kit Contents……………………………..3
◼Connections……………………………..5
◼Home Automation Integration………..13
◼Troubleshooting.…………………….…15

PowerView Hub 2.0
Wireless Router
RepeaterPower Supply
The PowerView®Hub interfaces with the PowerView®App to allow
control of Hunter Douglas motorized window coverings from mobile
devices. The Hub can also integrate with home automation systems
via IP or cloud-to-cloud integration.
Note: Do not expose the PowerView Hub to direct sunlight.
B.
E.
A.
D.
C.
A. PowerView® Hub
B. PowerView® Repeater
C. USB Power Supply
D. USB Power Supply Cable
E. Ethernet Cable (Optional)
Note: Download the PowerView® App. The App is available for Apple® iOS and Android™
mobile devices.
Apple is a trademark of Apple Inc., registered in the U.S. and other countries. Android is
a trademark of Google Inc.
3

Note: During the boot-up process, the Hub’s LED will display different behavior to
visually communicate its status. Please refer to the PowerView® LED Feedback chart on
page 14 of this guide for reference on different LED behavior. Do not interrupt the Hub
boot-up process until the Hub is ready to connect to a home network or join a
PowerView Shade Network.
Connect Hub to Internet connected wireless router.
Connect using an active WiFi network:
Wait for the Hub LED to turn solid MAGENTA. This indicates the Hub is
ready to connect to a WiFi network. Open the PowerView® App on your
mobile device and follow the on-screen instructions to properly connect
to an active WiFi network. Once connected to a WiFi network, the Hub
will install a firmware update and reboot. The Hub will blink AMBER
when it is ready to join a PowerView Shade Network.
Connect using an Ethernet cable (optional)
Connect the Ethernet cable from the Hub to an open LAN port on your router. The
Hub will install a firmware update and reboot. The Hub will blink AMBER when it is
ready to join a PowerView Shade Network.
Note: If connecting the Hub to the home network via Ethernet, connect the
Hub to the router, before connecting the Hub to power.
Connect power to Hub.
1. Connect one end of the USB power cable to the USB power supply.
2. Plug the USB power supply into an AC outlet or power strip.
3. Plug the other end of the USB power cable into the power port on the
back of the Hub.
5

Distribute Repeater(s) as needed.
Note: Do not expose the PowerView® Repeater to direct sunlight.
Pairing your Hub with an existing
PowerView® Shade Network.
If you have already established a PowerView® Shade Network between a
PowerView® Remote and PowerView shades, you should pair the Hub to
the same network. To pair the Hub to the same network, open the
PowerView® App and follow the prompts. The Hub LED will turn to solid
BLUE, once the Hub has been paired to
the PowerView Shade Network.
7

Test signal to Repeater(s).
Press and hold the P button on the back of the PowerView® Hub. The
light on each Repeater should blink BLUE. If the Repeater does not blink
BLUE, move the Repeater closer to the Hub or pair the Repeater to the
correct PowerView® Shade Network.
Other controls on the back of the Hub include the R button which
power cycles the Hub and erases all Hub data when pressed and held
for 6 seconds.
Transfer your hub data (if needed).
If you have a Gen 1 Hub (above left) on your PowerView® Shade
Network, follow in app instructions to transfer Hub data to the new
PowerView® Hub.
9

Configuring multiple Hubs on one
PowerView® Network (Optional).
After a primary Hub has been paired to the PowerView® Network, each
subsequent Hub paired to the same network will automatically be
configured as a secondary Hub (network access point). Please follow in-
app instructions to install secondary Hubs.
You’re ready to use the PowerView® App.
For more information about the setup and use of the PowerView®
App, please visit:
hk.hunterdouglas.asia/systems/powerview-automation#manuals
11
Note: The LED of secondary Hubs will display solid GREEN, once paired to the
PowerView Network.
.

13
PowerView® Motorization integrates with a variety
of leading third-party control systems and devices.
To learn more about integration, please contact
your local Hunter Douglas dealer or visit:
hk.hunterdouglas.asia/systems/powerview-automation#compatibility

15
PowerView® LED Feedback
Blinking AQUA
Hub is booting up.
Solid AMBER
Hub is updating firmware from the Internet.
Blinking AMBER
Hub is ready to join a PowerView® Shade
Network.
Solid BLUE
Connected, normal operation.
Solid MAGENTA
Hub is ready to be connected to a WiFi Network.
Flashing BLUE
Hub is Transmitting command(s) to the
PowerView Shade Network.
Blank
Hub is not connected to power.
Solid GREEN
Hub is configured as a secondary Hub.
Solid RED
Hub does not have an IP address.
Problem: Cannot connect to the Hub with the PowerView® App.
•Check for blinking AMBER, solid BLUE or solid MAGENTA on the front of the
Hub. (See LED Feedback chart above.)
•Check the connection between the Hub and wireless router and that the
router is operating properly.
•Check that the mobile device is on the same network as wireless router.
U.S. Radio Frequency FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC
radio frequency (RF) Exposure Guidelines. This equipment should be installed and operated keeping the radiator at least
20cm or more away from person’s body. RF Exposure requirements are met when installed in mobile equipment. This
module cannot be installed in portable
equipment without further testing and a change to FCC’s grant of authorization. Contact Murata regarding portable
applications.
Industry Canada
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or
lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Class B Digital Device Notice
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210.
CAN ICES-3 (B)/NMB-3(B)
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of
the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least
20cm or more away from person’s body.
European Conformity
We, the undersigned,
Hunter Douglas Window Fashions
One Duette Way, Broomfield, CO 80020, USA
Hunter Douglas Europe B.V.
Piekstraat 2, 3071 EL Rotterdam, The Netherlands
certify and declare under our sole responsibility that the PowerView® Hub conforms with the essential requirements of the
EMC directive 2004/108/EC and R&TTE directive 1999/5/EC.
A copy of the original declaration of conformity may be found at
www.hunterdouglas.com/RFcertifications.