HunterDouglas PowerView User manual

PowerView®Hub
QUICK START GUIDE

Table of Contents
Kit Contents . . . . . . . . . . . . . . . . . 3
Connections . . . . . . . . . . . . . . . . . 5
Home Automation Integration . . . . . . .13
Troubleshooting . . . . . . . . . . . . . . . 15
When prompted, scan or type the
Accessory Setup Code below.
© 2017 Hunter Douglas. All rights reserved. All trademarks used herein
are the property of HunterDouglas or their respective owners. 8/17

The PowerView®Hub interfaces with the PowerView®App to allow
control of Hunter Douglas motorized window coverings from mobile
devices. The Hub can also integrate with home automation systems
via IP or cloud-to-cloud integration.
Wireless Router
Power Supply
Repeater
PowerView Hub
3
KIT CONTENTS
A. PowerView®Hub USB
B. PowerView®Repeater
C. USB Power Supply
D. USB Power Supply Cable
E. Ethernet Cable (Optional)
E.
A.
D.
B.
C.
Note: Do not expose the PowerView Hub to direct sunlight.
Note: Download the PowerView®App. The App is available for Apple®iOS and
Android™ mobile devices.
Apple is a trademark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.

Connect Hub to Internet connected wireless router.
Connect using an active Wi-Fi network:
Open the PowerView®App on your mobile device and follow
the on-screen instructions to properly connect to an active
Wi-Fi network. The Hub will continue to blink AMBER, once
the Hub has been connected to the home network.
Connect using an Ethernet cable (optional)
Connect the Ethernet cable from the Hub to an open LAN port on your router.
The Hub will continue to blink AMBER, once it has been connected to the
home network.
Connect power to Hub.
1. Connect one end of the USB power cable to the USB power
supply.
2. Plug the USB power supply into an AC outlet or power strip.
3. Plug the other end of the USB power cable into the power port
on the back of the Hub.
Note: During the boot-up process, the Hub’s LED may turn off and on again. Once
the Hub has completed the boot-up process, it will consistently blink AMBER. Do not
interrupt the boot-up process by cutting power or pressing any buttons on the back
panel of the Hub. 5
Note: If connecting the Hub to the home network via Ethernet, connect the
Hub to the router, before connecting the Hub to power.
CONNECTIONS
Wireless Router
Power Supply
Repeater
PowerView Hub

Pairing your Hub with an existing
PowerView®Shade Network.
If you have already established a PowerView®Shade Network
between a PowerView®Remote and PowerView shades, you should
pair the Hub to the same network. To pair the Hub to the same
network, open the PowerView®App and follow the prompts. The
Hub LED will turn to solid BLUE, once the Hub has been paired to
the PowerView Shade Network.
Distribute Repeater(s) as needed.
CONNECTIONS
7
Note: Do not expose the PowerView®Repeater to direct sunlight.

Transfer your hub data (if needed).
If you have a Gen 1 Hub (above left) on your PowerView®Shade
Network, follow in-app instructions to transfer Hub data to the
new PowerView®Hub.
9
CONNECTIONS
Test signal to Repeater(s).
Press and hold the Pbutton on the back of the PowerView®Hub.
The light on each Repeater should blink BLUE. If the Repeater
does not blink BLUE, move the Repeater closer to the Hub or
pair the Repeater to the correct PowerView®Shade Network.
Other controls on the back of the Hub include the Rbutton
which power cycles the Hub and erases all Hub data when
pressed and held for 6 seconds.

You’re ready to use the PowerView®App.
For more information about the setup and use of the
PowerView®App, please visit:
hunterdouglas.com/operating-systems/powerview-motorization
CONNECTIONS
Configuring multiple Hubs on one
PowerView®Network (Optional).
After a primary Hub has been paired to the PowerView®
Network, each subsequent Hub paired to the same network
will automatically be configured as a network access point.
Please follow in-app instructions to install secondary Hubs.
Note: The LED of secondary Hubs will display solid GREEN, once paired
to the PowerView Network. 11

PowerView®Motorization integrates with a variety of
leading third-party control systems and devices.
To learn more about integration, please contact your
local Hunter Douglas dealer or visit:
hunterdouglas.com/operating-systems/powerview-motorization
HOME AUTOMATION INTEGRATION
13

PowerView®LED Feedback
Blinking AMBER Hub is not connected to PowerView®
Shade Network.
Solid AMBER Hub is updating firmware from the Internet.
Solid BLUE Connected, normal operation.
Flashing BLUE Hub is Transmitting command(s) to the
PowerView Shade Network.
Blank Hub is not connected to power or Hub LED
functionality has been switched off.
Solid GREEN Hub is configured as a secondary Hub.
Problem: Cannot connect to the Hub
with the PowerView®App.
• Check for blinking AMBER or solid BLUE on the front of the Hub.
(See LED Feedback chart above.)
• Check the connection between the Hub and wireless router and
that the router is operating properly.
• Check that the mobile device is on the same network as
wireless router.
U.S. Radio Frequency FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Industry Canada
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Class B Digital Device Notice
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen
and RSS-210.
CAN ICES-3 (B)/NMB-3(B)
European Conformity
We, the undersigned,
Hunter Douglas Window Fashions
One Duette Way, Broomfield, CO 80020, USA
Hunter Douglas Europe B.V.
Piekstraat 2, 3071 EL Rotterdam, The Netherlands
certify and declare under our sole responsibility that the PowerView®Hub
conforms with the essential requirements of the EMC directive 2004/108/EC
and R&TTE directive 1999/5/EC.
A copy of the original declaration of conformity may be found at
www.hunterdouglas.com/RFcertifications.
TROUBLESHOOTING
15