HunterDouglas PowerView User manual

PowerView® reference guide
Installing a hub
6.1 Connect the Hub to your home network router
6.2 Connect the Hub to your power outlet
6.3 Check the range of the Hub
Your Hub should be able to reach each shade in the
house.
Use your remote from the same location as your Hub
to operate your shades. If some shades do not
respond, add or relocate a repeater and check again.
MANUAL
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Resetting a repeater
Add a repeater using the Remote
Installation of a repeater is necessary when your shade isn't responding to a command from your remote control.
IMPORTANT: Put the repeater at a strategic location. Preferably halfway between the unresponsive shade and the
remote control location. Look here] for more info.
6.4 Wait approximately 2 minutes and observe the Hub
light.
•Blue/Red blinking : All ok. Proceed with the
installation.
•Red blinking : Hub is downloading updates.
Please wait. (approx. 5 mins.)
•Continuous blue : Hub is already connected to a
network. If you have previously setup your hub
you can continue. If not you can clear the data on
the hub. Goto Erase hub data in the Additional
actions chapter.
Locate the following button on your repeater:
1. Press the repeater button for approx 6 seconds
until the green light starts to light up. Your repeater is
now reset.
MANUAL
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This instruction will make use of the following buttons
on the Remote:
Find the following button/light on the repeater.
5.1 Assemble the repeater kit and plug it in an
outlet
(The repeater light illuminates green )
5.2 Press stop for 6 seconds.
(Keep pressing until the remote lights start blinking.)
5.3 Hold the remote within 20cm. from the repeater.
MANUAL
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Add a repeater using the App
Repeater location
The range of any indoor wireless device is always dicult to determine. Factors like used building materials and presence
of other wireless devices can have a big (negative) impact on wireless range. To improve the range of the PowerView®
network repeaters can be used.
A repeater picks up any incoming wireless PowerView® signal and transmits it again at full power increasing the range
of the signal being sent.
In practice nding the ideal location of a repeater is a bit of trial and error. But the below rules of thumb can be a good
help:
• Preferably don't use more than 6 repeaters.
5.4 Press stop .
(The repeater light will turn off. The repeater is
now part of your personal PowerView® Network.)
1. Make sure your repeater is reset
2. Open the app. Select blinds and discover shades .
3. The repeater light should start blinking and nally end with the led switched off.
MANUAL
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• Ideally locate your repeater halfway between your hub/remote and the blind.
• The repeater should be in range of both hub/remote and blind. If required place a second repeater. Look here
to check
whether a repeater is part of the PowerView® network and picking up a signal.
• There should be just enough overlap (see yellow parts in the image) in range between hub/remote and repeater:
• Too much overlap will make the signals of hub, remote and repeater interfere and range extension is not optimal.
• Too little or no overlap means the signal is not being received by the repeater.
In the image above the red blind is receiving a hub signal being repeated by the rst repeater. The green blind is
receiving a hub signal being repeated by the second repeater, which was being repeated by the rst repeater.
Check whether a repeater is part of the PowerView® network
Pairing and Duplicating a remote
Out of the box each remote creates its own PowerView® network. In most cases however your remotes need to be on the
same "network".
Pairing remotes will be necessary. Consider the following scenario:
Out of the box you have two remotes. As soon as you add your shade to remote 1 they belong to the same
PowerView® network and you can now control your blind with remote 1 . As soon as you add your blind to remote 2
your shade moves to the network of remote 2 . You can control the shade with remote 2 , but not anymore with
remote 1 . Pairing remotes rst would have solved this issue. Both remotes are part of the same PowerView®
network. Both remote 1 and remote 2 would have functioned.
Duplicating a remote not only pairs the remotes to the same network, it also copies all group information from your
source / old remote to the new remote. A duplicate remote will function exactly in the same way as your source remote.
Locate the following button on your repeater:
1. Make sure you have a working remote.
2. Control a blind by selecting a group and sending an
open or close command.
See also here
3. The repeater button/light should start blinking.
MANUAL
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Pairing a remote
Take two remotes. Name them
original , target and follow the instructions below.
Procedure
Locate the following buttons on your remote:
1. target Remove the back cover.
(keep the batteries in place)
MANUAL
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Duplicating a remote
Take two remotes. Name them
original , target and follow the instructions below.
2. target: Press the reset button for six seconds.
(The group buttons will ash on the press of the Reset
button, then again at 6 seconds)
3. target: Close the back cover.
4. original: Press the stop button for 6 seconds.
(Keep pressing until the remote lights start blinking)
5. target: Press and hold the stop button.
6. original: Press and release the stop button.
(As conrmation target will ash the group buttons)
7. target: Release the stop button.
8. If original is still ashing Press and hold the 
stop button for 6 seconds.
(Keep pressing until the ashing stops)
MANUAL
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Locate the following buttons on both remotes:
1. target: Remove the back cover.
(keep batteries in place)
2. target: Press the reset button for 6 seconds.
(The group buttons will ash on the press of the Reset
button, then again at 6 seconds)
3. target: Close the back cover.
MANUAL
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Pairing a remote to an existing Hub network
You have created a PowerView® network with shades and a hub and now want to add a remote. Another scenario could
be you want to add a newly purchased remote to the network.
4. original: Press and hold the stop for 6
seconds.
(Keep pressing until the remote lights start blinking)
5. target: Press and hold the all button.
6. original: Press and release the stop button.
(The Group numbers on the target remote will ash 2x)
7. target: Release the all button.
8. If the original is still ashing Press and hold the 
stop button for 6 seconds.
(Keep pressing until the ashing stops)
Locate the Pbutton on the back of the hub:
Locate the the stop button on the remote you want to pair.
MANUAL
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1. Remote 2: Remove the back cover.
(keep the batteries in place)
2. Remote 2: Press the reset button for 6 seconds.
(The group buttons will ash on the press of the Reset
button, then again at 6 seconds)
3. Remote 2: Close the back cover.
4. Press and hold the Pbutton.
5. Press and hold the stop button.
7. Release both Pand stop buttons.
(The group buttons will ash as conrmation.)
MANUAL
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Adding a shade to a group
A remote can control 6 individual groups of shades. To control a shade with the remote it needs to be added to one of
those groups.
8. If remote is still ashing Press and hold the stop for 6 seconds.
(Keep pressing until the ashing stops)
Locate these buttons on your remote:
Duette® shade Pirouette® shade Rollerblind
1. Press and hold the stop button for 6 seconds.
(Keep pressing until the remote lights start blinking)
2. Press the group 1 button.
(This will activate group 1 on the remote)
MANUAL
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Remove a shade from a group
This will remove a shade from a group on your remote control. It will not remove the shade from the PowerView®
network.
Locate the manual control button on your shade. Different shade types have different types of buttons. Below some
examples. Consult the shade documentation for the exact location of the
manual control button .
3. Press and hold the manual control button .
4. Press the open button.
(You will see the blind jog 1x)
5. Release the manual control button .
6. If your remote is still ashing Press and hold the 
stop button for 6 seconds.
(Keep pressing until the ashing stops)
Locate these buttons on your remote:
MANUAL
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Duette® shade Pirouette® shade Rollerblind
1. Press and hold the stop button for 6 seconds.
(Keep pressing until the remote lights start blinking)
2. Press the group 1 button.
(This will activate group 1 on the remote)
3. Press and hold the manual control button .
4. Press the close button.
(You will see the blind jog 1x)
5. Release the manual control button .
6. If your remote is still ashing Press and hold the 
stop button for 6 seconds.
(Keep pressing until the ashing stops)
MANUAL
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Moving a blind

Open blinds assigned to group 1 .
Pressing
the all instead of group 1 button will move all blinds from all 6 groups on the remote.
Moving a blind to a favorite position
Move
blinds assigned to group 1 to their favorite position.
Locate these buttons on your remote:
1. Press the group 1 button.
(Group 1 will light up)
2. Press the open button.
(All shades assigned to group 1 will open)
3. Press the stop button.
(All shades assigned to group 1 will stop)
Locate these buttons on your remote:
MANUAL
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Pressing
the all instead of group 1 button will move all blinds from all 6 groups on the remote to their favorite
position.
Set a favorite position
1. Press the group 1 button.
(Group 1 will light up)
2. Press the favorite button.
(All shades assigned to group 1 will move to their
favorite position)
Locate the following buttons on your remote:
Locate the shade button on your shade.
(Different shade types have different shade buttons. Consult the
shade documentation for the exact location of the shade button )
1. Move your shade to the desired favorite position
(Use your open, close and stop buttons to move the blind)
2. Press stop for 6 seconds.
(Keep pressing until the remote lights start blinking)
3. Press and hold the blind button .
MANUAL
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Performing a programming reset
A programming reset will remove the shade from the PowerView® network and group assignments will be erased.
Your shade is now "disconnected" from the PowerView® network. If you are using the PowerView® APP you should
manually delete the blind there too. To reconnect your blind to the PowerView network see adding a blind to a group .
Performing an end limit calibration
An end limit calibration will recalibrate the end limits stored in the shade. The shade automatically searches its new end
limits by moving up and down.
Note: This procedure is not applicable on EOS® 500 Rollerblind and Twist™ shades.
4. Press the favorite button
(You will see the blind move up and down briey)
5. Release the blind button .
6. If your remote is still ashing Press stop for 6 seconds.
(Keep pressing until the ashing stops)
1. Press the blind button for approximately 12 seconds.
(The blind will jog after 6 seconds and nally after 12 seconds)
2. Release the blind button .
1. Press the manual control button for approximately 6 seconds.
(The blind will jog after 6 seconds)
2. Release the manual control button .
(Depending on the product the shade will start moving up and down several times
dening new open and close positions)
MANUAL
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Put Remote in sleep mode
Sleep mode will disable the motion sensor inside the remote. This will prevent the remote lights to turn on when motion is
detected (like being picked up). Doing this will increase battery lifetime.
Advanced shade options
Advanced shade options allow for special commands like deleting shade or clearing shade memory.
Press the group 6 button for approximately 6 seconds.
(The group buttons will ash as conrmation)
Open the menu and select shades Select the shade
Select show advanced options at
the bottom
Scroll down to see the advanced
options
MANUAL
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PowerView reset actions
Tables below explain the effect of a reset action on a particular shade.
Yes or no in the table means that information is
erased from the blind or not.
PV-M25T: Rollerblind / Twist
APP functions
The APP functions below can be found in the advanced section of the shade settings. Look
here
how to nd them.

action Endpoints/limits Connection Scene info
Blind: 6 second reset yes. End limits need to redened. no no
Blind: 12 second reset no yes (both hub
and remote)
no
Blind:18 second reset no yes (both hub
and remote)
yes
MANUAL
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PV-M25S: VB / Pleated / Duette / VVB
HUBv1: (x button) no no yes
HUBv2: (r button) no no no
APP Clear shade memory no no no
APP Delete shade no yes (only hub) no
Important
If you want to do a six second reset on a PV-M25T motor you will need to do an extra power cycle during the reset action
(look
here
for further instructions.) This is done for safety purposes.
Just pressing the reset button for 6 seconds will do nothing to the memory of the app.

action Endpoints/limits Connection Scene info
Blind: 6 second reset re-reference top limit by running to
the top until automatic stop
no no
Blind: 12 second reset no yes (both hub
and remote)
no
Blind: 18 second reset no yes (both hub
and remote)
yes
HUBv1: (x button) no no yes
HUBv2: (r button) no no no
APP Clear shade memory no no no
MANUAL
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Pleated / Duette / Roman Shades / Silhouettes
HUB2 led behaviour
APP Delete shade no yes (only hub) no
Important
Identical to the PV-M25T it is possible to do a 6 second reset with power cycle. Motor behaves idential to the PV-M25T

action Endpoints/limits Connection Scene info
Blind: 6 second reset recalibrate (Blind will run a
calibration sequence)
no no
Blind: 12 second reset no yes no
Blind:18 second reset yes yes no
HUBv1: (x button) no no yes
HUBv2: (r button) no no no
APP Clear shade memory no no yes
APP Delete shade no yes no
Hub status LED behaviour
Power On Solid Aqua
MANUAL
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