Hunterstoves Group Cleanburn Stromstad User manual

JINSTR05 Rev A 06/10/15
Strömstad
Wood Burning Stove
CVSVARFM
Instructions for:
Installation/Operating/Maintenance/Servicing

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JINSTR05 Rev A 06/10/15
CONTENTS INDEX:
TECHNICAL SPECIFICATION……………………………………………………………………………………………3
GENERAL GUIDANCE……………………………………………………………………………………………………. 4-5
INSTALLATION……………………….......................................................................................... 5-9
OPERATING INSTRUCTIONS………….……………………………………………………………………………… 9-11
MAINTENANCE………………………………….............................................................................. 11-12
TROUBLE SHOOTING…………….………………………………………………………………………………………13-14
REMOVING INTERNAL COMPONENTS..…………………………………………………………………………15
STOVE SPARES………..…………………………………………………………………………………………………… 16-18
WARRANTY INFORMATION..…………………………………..…………………………………………………… 19-21
COMMISSIONING & INSTALLATION CHECK LIST……………..……………….……………………………22
SERVICE RECORDS…………………………………………………………………………………………………………23
HUNTER STOVES GROUP,
8 Emperor Way,
Exeter Business Park,
Exeter,
Devon. EX1 3QS
Email –[e-mail]
Website –www.hunterstoves.co.uk
WARRANTY
HUNTER STOVES GROUP OFFER A STANDARD 2-YEAR WARRANTY IF PURCHASED THROUGH A RECOGNIED
DEALER. 1-YEAR STATUTORY APPLIES IF PURCHASED THROUGH AN INTERNET COMPANY. WE ALSO OFFER AN
EXTENDED 10-YEAR WARRANTY ON NON-CONSUMABLE PARTS. PLEASE SEE THE WARRANTY SECTION AT
WWW.HUNTERSTOVES.CO.UK OR ON PAGE 19/23 OF THESE INSTRUCTIONS FOR FURTHER INFORMATION.
THE WARRANTY WILL ONLY BE VALID IF THE APPLIANCE IS INSTALLED BY AN APPROPRIATELY QUALIFIED
ENGINEER IN ACCORDANCE WITH THE MANUFACTUERS INSTRUCTIONS AND TO THE APPROPRIATE BUILDING
REGULATIONS AND/OR LOCAL BY-LAWS AND SERVICED WITHIN 12 MONTHS OF INSTALLATION.
THE APPLIANCE MUST BE REGULARLY SERVICED AND MAINTAINED, USING ONLY HUNTER STOVES GROUP
APPROVED COMPONENTS FOR THE WARRANTY TO BE VALID.

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JINSTR05 Rev A 06/10/15
TECHNICAL SPECIFICATION
GENERAL
Model: STRÖMSTAD
Nominal Heat
Output
Wood
4.7kW
Efficiency
Wood
78%
Mean CO (@13%
O₂)
0.23%
Appliance Mass
125kg
Recommended
Fuels
Wood
Seasoned Wood (less than
20% moisture content)
Log Length
250mm (10”)
FLUES
Mean Flue Gas
Temperature
288°C
Flue Gas Mass Flow
3.9 g/s
Flue Outlet Size
(Top or Rear
Option)
5”
127mm
VENTILATION
Traditionally Build Homes
-Where leakage is greater than
5m³/hour/m²
-Ventilation normally required =
550mm² per kW output over 5kw
NONE
This appliance is not suitable for use in a shared flue.
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BSEN13240

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JINSTR05 Rev A 06/10/15
General Guidance
It is important that your stove is correctly installed as
Hunter Stoves Group cannot accept responsibility for any
fault arising through incorrect use or installation.
These instructions cover the basic principles to ensure
satisfactory installation of the stove, although detail may
need slight modification to suit particular local site
conditions.
The installation must comply with current Building
Regulations, national and European standards, Local
Authority byelaws and other specifications or regulations as
they affect the installation of the stove.
The Building Regulations requirements may also be met by
adopting the relevant recommendations in the current
issues of British Standards BS 8303 and BS EN 15287-1.
COMPETENT PERSONS SCHEME
Hunter Stoves Group recommend that this stove is installed
by a member of an accredited competent persons scheme
e.g. HETAS.
If the installer is not a member of a competent person’s
scheme, it is a legal requirement in the UK to notify your
local building control body in advance of any work starting.
HEALTH AND SAFETY PRECAUTIONS
Special care must be taken when installing the stove such
that the requirements of the Health and Safety at Work Act
are met.
PACKAGING
All packaging supplied with this stove can be re-used or
recycled. Please contact your local authority for
information on recycling schemes in your area.
HANDLING
Adequate facilities must be available for loading, unloading
and site handling.
FIRE CEMENT
Some types of fire cement are caustic and should not be
allowed to come into contact with the skin. In case of
contact, wash immediately with plenty of water.
ASBESTOS
This stove contains no asbestos. If there is a possibility of
disturbing any asbestos in the course of installation then
please seek specialist guidance and use appropriate
protective equipment.
METAL PARTS
When installing or servicing this stove, care should be taken
to avoid the possibility of personal injury.
AIR SUPPLY
The room or space containing this appliance should have
purpose provided ventilation (where necessary) in
accordance with Building Regulations.
Due consideration should be given to air requirements for
any other appliance in the same room or space.
Any air opening must be kept clear from blockage or
obstruction.
MODIFICATION
No unauthorized modification of this appliance should be
carried out.
SAFETY
WARNING –This appliance will be hot when in operation
and due care should be taken. The supplied operating
handle and gloves may be used to open the door and
operate the air controls.
AEROSOLS –Do not use an aerosol spray on or near the
stove when it is alight.
FIRES CAN BE DANGEROUS –Always use a fireguard in the
presence of children, the elderly or the infirm. The
fireguard should be manufactured in accordance with
BS8423 –Fireguards for use with solid fuel appliances.
DO NOT OVER-FIRE –it is possible to fire the stove beyond
its design capacity. This could damage the stove so watch
for signs of over-firing. If any part of the stove starts to
glow red, the stove is in an over-fire situation and the
controls should be adjusted accordingly. Never leave the
stove unattended for long periods without first adjusting
the controls to a safe setting. Careful air supply control
should be exercised at all times.
FUME EMISSION –properly installed and operated, this
appliance will not emit fumes. Occasional fumes from de-
ashing and refueling may occur. Persistent fume emission
must not be tolerated.
This is a closed appliance and should not be operated with
the door open
If fume emission does persist then the following action
should be taken immediately –
Open Doors and windows to ventilate room.
Let the fire out, or eject and safely dispose of fuel
from the appliance.
Check for flue/chimney blockage and clean if
required.

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JINSTR05 Rev A 06/10/15
Do not attempt to relight the fire until the cause
has been identified and corrected.
If necessary seek professional advice.
ADVERSE WEATHER –In a small number of installations,
occasional local weather conditions (e.g. wind from a
particular direction) may cause downdraught in the flue
and the stove to emit fumes. In these circumstances the
stove should not be used. A professional flue installer will
be able to advice on solutions to this problem (e.g. anti-
downdraught cowl).
EXTRACTOR FANS –DO NOT FIT AN EXTRACTOR FAN IN
THE SAME ROOM AS THIS APPLIANCE.
IN THE EVENT OF A CHIMNEY FIRE -
Raise the alarm
Call the Fire Brigade
Close appliance air controls
Move furniture, ornaments etc. away
Place a fireguard in front of stove
Check the chimney breast for signs of excessive
heat.
If the wall is becoming excessively hot, move furniture
away. Ensure the Fire Brigade can gain access to your roof
space in order to check for fire spread.
Installation Requirements
(N.B. All dimensions are in Millimeters)
APPLIANCE DIMENSIONS
DIRECT AIR ADAPTOR
If fitting the direct air adaptor kit, read the instructions
supplied with the kit before proceeding.
HEARTH REQUIREMENTS
Your stove must be installed on a floor with adequate load-
bearing capacity, otherwise suitable measures should be
taken.
The stove can be recessed into a suitably sized fireplace.
Ensure there is a free air gap of at least 150mm above and
50mm around the sides and rear of the stove.
Where possible it is recommended that a free air gap of
150mm or more is left around the sides of the stove to
obtain maximum heat output and to gain access to the rear
of the stove.
If the stove is to stand in an appliance recess, it should
stand wholly above a solid, non-combustible hearth, at
least 125mm thick (this may include the thickness of a solid
floor).
If the stove is not to stand in an appliance recess, it may
stand wholly above a hearth made of non-combustible
board / sheet material or tiles, at least 12mm thick.
The hearth should extend at least 150mm from the sides
and rear of the stove, and at least 225mm from the front of
the stove.
All non-combustible walls closer than 300mm to the stove
should be at least 75mm thick.

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JINSTR05 Rev A 06/10/15
CLEARANCES TO COMBUSTIBLE MATERIALS
Note: combustible material refers to any material that will
degrade when subjected to heat e.g. plaster.
For distances to combustible materials, see table below. No
combustible furniture should be placed any closer than
900mm from the front of the stove.
Note: To achieve the specified distances to combustible
materials, twin-wall insulated flue pipe must be used,
starting no higher than 105mm above the stove.
DISTANCES TO COMBUSTIBLE MATERIALS
Dimension
Value
A
180mm (If side wall
protrudes in front of stove)
B
15mm (Behind heat shield)
Any non-combustible walls within 50mm of this appliance
should be at least 200mm thick and should extend at least
300mm above the top of the appliance and at least 1.2
metres above the hearth.Any walls more than 50mm from
the appliance may be reduced to a thickness of 75mm.
Ensure the inter-connecting flue pipe also has adequate
clearances to combustible materials.
FUEL STORAGE
Fuel may be stored in the log recess underneath the stove.
The logs should be stacked in such a way that they do not
touch the heat shield at the top of the recess.
FLUE REQUIREMENTS
The flue serving this appliance must be dry, free from
cracks and obstructions and be in accordance with the
designations shown in Table 1 on the following page.
The diameter of the flue should not be less than 150mm
and not more than 200mm.
If these requirements are not met the chimney should be
lined by a suitable method.
If there is no existing chimney then either a prefabricated
block chimney in accordance with Building Regulations
Approved Document J or a twin-walled insulated stainless
steel flue to BS EN 1856 can be used. These chimneys must
be fitted in accordance with the manufacturer’s
instructions and Building Regulations.
Table 1 –Minimum Flue Designations
Flue Type
Minimum Designation
Masonry or flue block
flue with liner
T400 N2 D3 G
(BS EN 1443:2003)
Clay Flue Blocks
FB1 N2
(BS EN 1806:2006)
Clay/Ceramic Liners
B1 N2
(BS EN 1457:2009)
Concrete Liners
B2
(BS EN 1857:2003)
Factory Made Metal
Chimney
T400 N2 D3 G
(BS EN 1856-1:2003)
The chimney/flue should have a vertical height of at
least 4.5m and should terminate in accordance with
Table 2.

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JINSTR05 Rev A 06/10/15
Table 2 –Flue Terminations
Terminal
Position
Clearances to Flue
Outlet
a
At or within
600mm of
the ridge
At least 600mm above the ridge
b
Elsewhere
on a roof
(whether
pitched or
flat)
At least 2300mm horizontally
from the nearest point on the
weather surface and:
a) At least 1000mm above
the highest point of
intersection of the
chimney and the weather
surface or
b) At least as high as the ridge
c
Below (on a
pitched
roof) or
within
2300mm
horizontally
to an
openable
roof light,
dormer
window or
other
opening.
At least 1000mm above the top
of the opening.
d
Within
2300mm of
an adjoining
or adjacent
building,
whether or
not beyond
the
boundary.
At least 600mm above any part
of the adjacent building within
2300mm
If the chimney is believed to have previously served an
open fire installation, it is possible that the higher flue gas
temperature from the stove may loosen deposits that were
previously firmly adhered, with the consequent risk of flue
blockage. It is therefore recommended that the chimney is
swept a second time within a month of regular use after
installation.
If you have any doubts about the suitability of your
chimney, consult your local dealer/stockist.
Both the chimney and flue pipe must be accessible for
cleaning and if ANY part of the chimney cannot be reached
through the stove (with baffle removed), a soot door must
be fitted in a suitable position.
FLUE DRAUGHT
If the draught exceeds the recommended maximum, a
draught stabiliser must be fitted so that the rate of burning
can be controlled and to prevent over firing.
If the reading is less than the recommended minimum then
the performance of the appliance will be compromised.
The flue draught should be checked under fire at high
output.
Minimum Draught –1.2mm Water Gauge
Maximum Draught –2.5mm Water Gauge
INSTALLATION PROCEDURE
Note: If installing the direct air kit, follow the instructions
supplied with the kit before proceeding.
TOP FLUE INSTALLATION
1. If installing against a combustible wall, fit the heat
shield to the rear of the stove using the supplied
fixings.
2. Offer the stove into position.
3. Connect the flue, ensuring all joints are sound.

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JINSTR05 Rev A 06/10/15
REAR FLUE INSTALLATION
1. Remove the top plate by simply lifting it off.
2. Remove the two back panel retention screws.
3. Lift the back panel to remove it.
4. Swap the flue collar and blanking plate around. To
do this you may need to open the stove door, as
detailed in the ‘Operating Instructions’ section.
5. Remove the upper blanking plates from the inside
and outside of the back panel.
6. Refit the back panel and retention screws.
7. Fit the upper flue infill to the top plate using the
supplied fixings.
8. Refit the top plate.

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JINSTR05 Rev A 06/10/15
9. Offer the stove into position.
10. Connect the flue, ensuring all joints are sound.
COMMISSIONING
Upon completion of the installation, allow a suitable period
of time for any fire cement and mortar to dry out. A small
fire may then be lit and the installation checked to ensure
the smoke and fumes are drawn up the flue and emitted
safely to atmosphere. The stove should not be run at full
output for at least 24 hours. Read the Operating
Instructions before lighting the stove for the first time.
Leave the instructions and operating handle with the
customer and advise them on -
Correct use of the appliance
The recommended fuel
Action to be taken should smoke or fumes be
emitted from the stove or installation.
The use of a fireguard when the stove is used in
the presence of children or the infirm.
Operating Instructions
Read the ‘General Guidance’ Section at the start of these
instructions before operating your stove for the first time.
WARNING! –This appliance will be hot when in operation
and due care should be taken. The supplied operating
handle or gloves may be used to open the door and
operate the air controls.
RECOMMENDED FUEL
This appliance is designed to burn wood logs and
manufactured smokeless fuel. Wood logs should not have a
moisture content not exceeding 20%. The maximum
recommended log length is 250mm (10”) and the maximum
recommended log diameter is 100mm (4”).
Burn only dry, well-seasoned wood, which should have
been cut, split and stacked for at least 12 months, with free
air movement around the sides of the stack to enable it to
dry out. Burning wet or unseasoned wood will create tar
deposits in the stove and chimney, increase harmful
emissions and will not produce a satisfactory heat output.
Do not burn waste, or treated or painted wood in this
appliance.
AIR CONTROLS
Installed and used correctly, this stove will burn cleanly
and efficiently. Therefore, to avoid the disappointment of
poor performance or dirty glass, please familiarize
yourself with the controls and their recommended settings
before use.
The air controls are located between the slats underneath
the door.
Primary Air control –regulates air flow directly into the fire
bed. This is used when lighting from cold or when reviving a
fire that has nearly burnt out. Slide to the right to open and
to the left to close. The Primary Air Control must be closed
once the fire is established.
Secondary Air Control –regulates the flow of air
downwards into the combustion chamber via the airwash
(airflow over the inside of the glass) and the tertiary air
inlet (air inlet holes in the back of the firebox). Slide to the
right to open and to the left to close. This control is used to
regulate the burn rate and therefore heat output of the
stove.
Please ensure that you wear the supplied gloves when
operating the air controls.

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JINSTR05 Rev A 06/10/15
To operate the air controls, insert the end of the
operating handle into either of the sockets as shown
and slide to the left or right.
OPENING THE STOVE DOOR
If the stove is hot, please ensure that you wear the supplied
gloves when opening the door.
To open the stove door, insert the end of the operating
handle into the socket located on the right-hand side of the
slats above the glass as shown.
Lift the handle upwards to release the locking mechanism
and swing the door open, ensuring to keep the handle
lifted.
The door is fitted with a safety spring that will pull the door
closed when it is not being held open.
When closing the door, lift the handle upwards once again
until the hooks on the door have cleared the rollers on the
stove body and then push the handle downwards to re-
engage the locking mechanism and seal the door.
LIGHTING
We recommend that you have two or three small fires
before you operate your stove to its maximum heat
output. This is to allow the paint to cure in steadily and to
give a long service life to the paint finish. During this
curing in process you may notice an unpleasant smell. It is
non-toxic, but for your comfort we would suggest that
during this period you leave all doors and windows open.
Open both air controls fully and light one or two firelighters
placed centrally on the grate, allowing the flames to
become established before placing several pieces of small
dry kindling in a crisscross fashion above the firelighters,
taking care not to smother the fire. Close the stove door.
Once the kindling is well alight, open the door and build the
fire by gradually adding slightly larger pieces of wood,
closing the door afterwards.
Once the fire is established close the Primary Air Control
(slide to the left) and add more fuel as necessary. The
Secondary Air control can now be used to regulate the burn
rate of the stove (see Recommended Settings).
Should the fire fail to light correctly open the door and use
a poker to spread the fuel across the grate. Close the door
and allow the fuel and stove to cool before attempting to
relight the fire.
N.B. Leaving the air controls in the closed position, adding
too much fuel or using wood that is wet or too large will
prevent the fire from establishing correctly and may result
in smoke emission from the stove.
When the stove is up to operating temperature the
operating handle should be used to adjust the air controls if
necessary.

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JINSTR05 Rev A 06/10/15
RECOMMENDED SETTINGS
Once the fire is established the Primary Air Control should
be fully closed and the Secondary Air Control adjusted to a
setting of approximately 40 -50% open. This setting should
allow the nominal output and efficiency to be achieved.
Avoid running the stove on very low air settings as this
could result in a reduction in efficiency and increase
emissions into the atmosphere.
REFUELLING
Add new fuel to the fire and open the secondary control
fully for approximately 3-5 minutes to allow flames to fully
establish on the new fuel before fully closing the control to
the low output setting again.
Avoid refueling on to a low fire bed as this may cause
excessive smoke emission. Ensure there are sufficient
embers to ignite the new fuel load rapidly. Alternatively
add some more kindling before adding larger pieces of
firewood or smokeless fuel.
Do not add fuel above the level of the tertiary air inlet at
the back of the stove. Exceeding this amount can result in
the production of excessive smoke.
DE-ASHING
From time to time it will be necessary to remove excess ash
from the firebox. This can be done by sweeping the grate
with a brush and then removing the ash pan and discarding
the ash.
Maintenance
Important! –In order to ensure continued compliance with
current Building Regulations, Local Authority Byelaws and
the Clean Air Act (if applicable), this appliance requires
regular maintenance of the following –
N.B. Refer to the ‘Removing Internal Components’ section
of these instructions for details on how to remove each
component.
MONTHLY
Brick Baffle –this should be removed and cleaned at least
once a month to prevent any buildup of soot or ash that
could lead to blocked flue ways. With the baffle removed,
the chimney can be swept through the appliance.
Firebricks- in normal use these can last for many years. It is
possible however, to damage them if care is not taken
when refueling the stove. Check periodically for seriously
cracked bricks, which can be replaced with new, available
from your dealer.
Glass Panel- clean the glass panel when cool, with a
proprietary glass cleaner. Highly abrasive substances should
be avoided as these can scratch the glass and make
subsequent cleaning more difficult.
When changing the glass panel, ensure that the glass clip
fixing screws are not overtightened as the glass needs room
to expand and contract with the heat.
ANNUALLY
Annual maintenance of the following should be carried out
by a competent person –
Chimney and flue ways- it is important that the chimney,
flue ways and any connecting pipe are swept regularly. This
means at least twice a year for Woodburning appliances.
Only wire-centred sweeps’ brushes fitted with a guide
wheel should be used. If it is not possible to sweep all parts
of the chimney through the appliance, ensure there is
adequate access to cleaning doors.
If the stove is fitted in place of an open fire the chimney
should be swept one month after installation to clear any
soot falls which may have occurred due to the difference in
combustion between the stove and the open fire.
PERIODS OF PROLONGED NON-USE
If the stove is to be left unused for a prolonged period, it
should be given a thorough clean to remove ash and
unburned fuel residues. To enable a good flow of air
through the appliance to reduce condensation and
subsequent damage, leave the air controls fully open.

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JINSTR05 Rev A 06/10/15
If the appliance has been unused for a long period, such as
during the spring and summer months, a competent person
should check the chimney for potential obstructions before
lighting the stove i.e. get the chimney swept before the
start of the heating season.
AS NECESSARY
Stove Body –the stove is finished with a heat resistant
paint and this can be cleaned with a soft brush. Do not
clean the stove whilst it is hot; wait until it has cooled
down.
Do NOT under any circumstances use any form of moisture
to clean the stove body.
Door Hooks –Over time the rope seal in the door will
become compressed. It may therefore be necessary to
adjust the door hooks to maintain the door seal. To adjust
the hooks slacken the two set screws and
adjust the position of the hooks as necessary before
retightening the screws.
The door is tightly closed.

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JINSTR05 Rev A 06/10/15
ISSUE
CAUSE
RESOLUTION
OPERATION
Problem starting the fire and
keeping it burning
Low flue draught
Speak to your installer
Wood with moisture content over
20%
Ensure use of dry seasoned wood
with less than 20% moisture content
Unable to control fire
High flue draught
Speak to your installer
Short burn time
Wood with moisture content over
20%.
Insufficient amount of fuel –refer to
page 15 (Notes on Woodburning)
Ensure use of dry seasoned wood
with less than 20% moisture content
Over firing
High flue draught
Speak to your installer
Air controls left fully open
Close air control to reduce output
Low heat output
Low flue draught
Speak to your installer with advice
on a suitable flue system.
Wet wood (over 20% moisture
content)
Ensure use of dry seasoned wood
with less than 20% moisture content
Excessive fuel consumption
High flue draught
Speak to your installer
Over dry wood
Do not use constructional timber of
pallet wood
SMOKE PROBLEMS
Smoke and small flames
Wood with moisture content over
20%.
Ensure use of dry seasoned wood
with less than 20% moisture content
Intermittent smoke spillage
into room when appliance
door is opened
Low flue draught
Speak to your installer
Incorrect additional ventilation air in
to the building
Speak to your installer
Continuous smoke spillage into
the room when stove is in use
Blocked flue
Open all doors and windows to
ventilate the room. Allow the fire to
go out. Check flue for blockage. Do
not re-use until the problem has
been identified. If in doubt speak to
your installer.
Blue/grey smoke from
chimney
Wood with moisture content over
20%.
Ensure use of dry seasoned wood
with less than 20% moisture content
ADVERSE WEATHER
Windy days causing spillage
into the room
Down draught in flue caused by air
turbulence due to nearby buildings or
trees.
Weather conditions combined with
the flue terminal position can have
an effect on the stoves performance.
Speak to your installer.
Calm days causing spillage into
the room
Over size flue giving poor flue draught
Weather conditions combined with
the flue terminal position can have
an effect on the stoves performance.
Speak to your installer.
Damp/Rainy days lighting and
burning problems
Flue temperature low or rain water
inside flue.
Use good quality wood to start and
maintain the fire, speak to your
installer to fit a rain cowl.
Wind noise
High flue draught
Speak to your installer.
TROUBLE SHOOTING

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JINSTR05 Rev A 06/10/15
ISSUE
CAUSE
RESOLUTION
THE APPLIANCE
Creosote build-up in
chimney
Wood with moisture content
over 20%
Use dry seasoned wood (less than
20% moisture content). Operate
at a high temperature for short
periods each time the appliance is
used to avoid large build-ups of
tars and creosotes.
Tar coming from flue joints
Appliance operated at
continuous low temperatures
Operate at a high temperature
for short periods each time the
appliance is used to avoid large
build-ups of tars and creosotes.
See user instructions for correct
use of air control
Using poor quality wood
Use dry seasoned wood (less than
20% moisture content).
Dirty firebricks/glass
Wood with moisture content
over 20%
Use dry seasoned wood (less than
20% moisture content).
Glass blackening
Using poor quality wood
Use dry seasoned wood (less than
20% moisture content).
Low flue draught
Speak to your installer.
Incorrect use of air control
See user instructions for correct
use of air control
Appliance operated at low
temperatures continuously
Operate at high output for short
periods. See instructions for
correct use of air control.
FLUES
Flue systems have two main functions:
1) To remove the smoke, fumes and combustion gasses from the building safely and
efficiently
2) To provide a sufficient amount of flue draught (suction) in the appliance to ensure the fire
keeps burning correctly.
The flue draught is caused by rising hot gases when the appliance is burning.
If any flue issues persist then speak to your installer before continuing to use the stove.

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JINSTR05 Rev A 06/10/15
REMOVING INTERNAL
COMPONENTS
1. Open the door as detailed in the ‘Operating
Instructions’ section.
2. Remove the ash pan by simply pulling it out by its
handle.
3. Remove the grate by lifting it out. It may be
necessary insert your hand into the ash pan slot and
push the grate upwards beforehand.
4. Remove the side plates by lifting them up.
5. Remove the baffle brick by lifting it up, sliding it to
the right and then lowering it into the firebox.
4. Remove the two side bricks by lifting them up and
then swinging them into the center of the stove
before removing.
5. Remove the two rear bricks, noting their positions
and orientation. The upper rear brick is completely
free will lift out, but the lower rear brick will need
tilting forwards before removal.

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JINSTR05 Rev A 06/10/15
STOVE SPARES
BODY SPARES
OPERATING HANDLE
VAR05ARRT025

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JINSTR05 Rev A 06/10/15
STOVE SPARES
DOOR SPARES

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JINSTR05 Rev A 06/10/15
STOVE SPARES
AIR VALVE SPARES

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JINSTR05 Rev A 06/10/15
Hunter Stoves Group Ltd Extended 5 and 10 Year Warranty
2 year standard warranty
Any appliance bought through the showroom of an authorised Hunter Stoves Group dealership will automatically be covered
by our standard 2 year conditional guarantee.
However this standard 2 year warranty can be extended to a 5 year or 10 year conditional warranty dependent on the model
type (5 years- Boiler models, 10 years- Room heater and Gas models).
To qualify for this extended warranty option you need to:
1. Register your purchase by one of the following
(i) Online at https://www.hunterstoves.co.uk/knowledge-hub/warranty-registration/
(ii) By Fax. [phone]*
(iii) By post Hunter Stoves Ltd, 8 Emperor Way, Exeter, EX1 3QS*
*use the Warranty Registration Form
2. Retain your proof of purchase.
Warranty conditions
For the Standard 2 year or extended 5/10 year warranty to be valid and to remain in force throughout the warranty period the
following must have been carried out:
1. The appliance must have been installed by an appropriately qualified engineer (HETAS or Gas-Safe in the UK)
in accordance with the manufacturer’s instructions and in compliance of any relevant national or local building
regulations.
2. The appliance will need to be registered within two months of purchase and the commissioning and installation
documentation completed (these need to be kept by the end user).
3. The appliance must be serviced within 12 months of the installation date for the second year of the standard warranty
to be valid, and within every 12 month anniversary thereafter to maintain the validity and coverage of any extended
warranty. For this purpose the installation and user instructions, supplied with the appliance, makes a provision for
receipts and annual services to be recorded. This is needed in the event of a claim during the warranty period.
4. Only genuine Hunter Stoves spare parts or consumables can be used in the servicing and maintenance of the
appliance during any standard or extended warranty period. These can be sourced from your authorised supplier
directly or through our website spares portal. www.hunterstoves.co.uk/spares.
5. Any problems or issues giving rise to any claim under the standard or extended warranty must be submitted to the
authorised Hunter Stoves Group retailer from whom you originally purchased the appliance. Hunter Stoves Group will
then offer appropriate support and help through your original authorised supplier to solve any issues.
6. The standard or extended warranty option is not transferable. It is solely for the benefit of the original purchaser of
the appliance. For this purpose please retain the proof of purchase.
Warranty exclusions
No warranty period is extended to naturally-wearing replaceable consumables and spare parts within the appliance. Such parts
include, but are not limited to:
For Solid Fuel Stoves:
Glass and rope/ceramic seals
Fire bricks
Baffles/Throat plates
Log retainers, grate supports & catch bars
Grate parts
Ash-pans
Clip-in Boilers

20
JINSTR05 Rev A 06/10/15
For Gas Stoves:
Gas pilot assemblies
Thermocouples and Oxy pilots
Ceramic log & coal 'fuel -effects'
For both Solid Fuel and Gas Stoves:
The paint or surface covering of the appliance:
1. Damage to the paint surface caused by the appliance being stored in a damp and cold environment is not covered on
the warranty.
2. In the course of the initial firings of the appliance the paint or enamel surface may change colour. This is considered to
be normal and as such is therefore not covered by the warranty.
3. Damaged caused by over firing, resulting in cracking, bubbling or discolouration to the paint or enameled surface
finish is not covered by the warranty.
Warranty limitations
1. Damage to the appliance due to specific local conditions caused by draft or chimney defects.
2. Damage resulting from installation and use where installation is not in accordance with the manufacturer’s
instructions or local building and/or safety regulations.
3. Damage or premature wear caused by burning inappropriate fuels such as Bituminous coal, “Petro-Coke” or any other
Petroleum based coals. Please visit the HETAS website, www.hetas.co.uk, for a full list of approved fuels which are
covered by the warranty. Fuels outside of this list are not covered by the warranty.
4. Damage caused by burning material with high creosote content or any other painted/treated timber.
5. Consequential loss to associated non Hunter Stoves Group products is not covered under the warranty.
6. Consequential loss relating to decorations, soft furnishings or other household assets is not covered under the
warranty.
7. Cost associated with the removal and re-installation of an appliance subject to a warranty claim.
Hunter Stoves Group total liability will only extend to the total purchase price paid for the goods in any warranty claim. Hunter
Stoves Group reserve the right to replace, repair or refund to value of goods purchased.
ANY HUNTERS STOVES GROUP PRODUCT PURCHASED VIA AN INTERNET SUPPLIER, OR THROUGH AN UNAUTHORISED
STOCKIST WILL ONLY BE SUPPORTED BY THE STATUTORY, 12 MONTH GUARANTEE AND WILL NOT QUALIFY FOR ANY
EXTENDED 5 OR 10 YEAR WARRANTY.
The Hunter Stoves Group extended warranty option does not affect your statutory rights.
This revised standard or extended 5 or 10 year warranty option comes into effect on 1st September 2015 and will apply to all
appliances sold from that date.
This standard/extended warranty applies to purchases of Hunter Stoves within the United Kingdom and the Republic of Ireland.
Purchases in all other countries are subject to the warranty conditions specified by the distributer in those markets.
Hunter Stoves Ltd, 8 Emperor Way, Exeter Business Park, Exeter, Devon, EX1 3QS
www.hunterstoves.co.uk Email: [e-mail]