HWM Multilog LX 2 User manual

Multilog LX 2
Basic User Manual for DataGate™/ HWMOnline™
installation
Version 1.1
Warning: This manual contains important safety and operating information.
Please read, understand and follow the instructions in the manual.

1
TABLE OF CONTENTS
WEEE AND THE BATTERY DIRECTIVE 2
INTRODUCTION 3
UNPACKING 3
INSTALLING THE SOFTWARE 4
INSTALLATION AND SITE HARDWARE DIAGNOSTICS TOOL (IDT) 5
READING THE LOGGER 5
CONFIGURING THE LOGGER 7
Enhanced Recordings 12
Data Communications Confirmation –GPRS Test 14
Troubleshooting a GPRS test failure. 15
Antenna installation considerations 16
Installation Process Decision Tree 17
Locating in plastic lidded chambers 22
Adding an External Battery Pack 25
Installing your logger at site 26
Connecting the flow cable 27
Connecting the sensors - Pressure 28
Taking a reading from the logger and hardware diagnostics 29
Final site commissioning checks 31
Installation checklist 33
USING HWM DATAGATE™ 34
Setting up DataGate™ Alarm Recipients 38
Setting up channel settings (optional) 40
USING HWMONLINE™ 41
Viewing your data 41
Viewing information about your logger fleet 43
Technical Specifications 44
APPENDIX –ADDITIONAL INFORMATION 49
Pulsers 49
Meters & Pulse Value Guide 51
Fitting your own SIM card 54

2
WEEE and the Battery Directive
Waste Electrical and Electronic Equipment.
HWM-Water Ltd is a registered producer of Electrical and Electronic Equipment in the United
Kingdom (registration number WEE/AE0049TZ). Our products fall under category 9
(Monitoring and Control Instruments) of The Waste Electrical and Electronic Equipment
(WEEE) Regulations. We take all environmental issues seriously and fully comply with the
requirements for collection, recycling and reporting of waste products.
HWM-Water Ltd is responsible for WEEE from customers in the United Kingdom provided
that:
The equipment was produced by HWM-Water Ltd (Palmer Environmental / Radcom
Technologies / Radiotech / ASL Holdings Ltd) and supplied on or after 13th August 2005
The equipment was supplied before 13th August 2005 that has been directly replaced HWM-
Water Ltd products manufactured since 13th August 2005.
HWM-Water products supplied after 13th August 2005 can be identified by the following
symbol:
Under HWM-Water Ltd’s Terms and Conditions of Sale, customers are responsible for the
cost of returning WEEE to HWM-Water Ltd and we are responsible for the costs of recycling
and reporting on that waste.
Instructions for returning WEEE:
Ensure that the WEEE meets one of the two conditions above.
The waste will need to be returned in accordance with the regulations for transporting data
loggers with lithium batteries.
a. Pack loggers in strong, rigid outer packaging to protect them from damage.
b. Attach a Lithium Warning Label to the package.
c. The package must be accompanied by a document (e.g. consignment note) that
indicates:
i. The package contains lithium metal cells;
ii. The package must be handled with care and that a flammability hazard
exists if the package is damaged;
iii. Special procedures should be followed in the event the package is
damaged, to include inspection and repacking if necessary; and
iiii. A telephone number for additional information.
d. Refer to the ADR regulations on shipping dangerous goods by road.
Return the WEEE to HWM-Water Ltd using a licensed waste carrier.
In accordance with the regulations, customers outside the United Kingdom are responsible for
WEEE.
The Battery Directive
As a distributor of batteries HWM-Water Ltd will accept old batteries back from customers for
disposal, free of charge, in accordance with the Battery Directive.
PLEASE NOTE: All lithium batteries MUST be packaged and returned in accordance with the
relevant regulations for transporting lithium batteries.
A licensed waste carrier must be used for transporting all waste.
For more information on WEEE compliance or the Battery Directive please e-mail
[e-mail] or phone [phone]

3

Introduction
Thank you for choosing an HWM data logger(s), we trust it will provide you
with many years of service.
The individual configuration of your logger(s) may differ slightly from the
detailed descriptions that follow, but any additional setup information that you
need, should be available from our website.
Unpacking
As you unpack your new logger, please confirm that you have the following
parts required to install the equipment. If there are any omissions, please
contact our sales team to rectify or supply the missing parts.
Multilog LX 2 data logger
Software Installation Tool (IDT) from www.hwmglobal.com or CD-ROM
External GPRS Antenna (optional)
USB IR Reader (optional)
Connection cables (optional)
External battery and appropriate cable (optional)
Hanging bracket for logger, external battery and logger (optional)
Please dispose of your waste packaging responsibly.
Before proceeding to site for physical installation, please take the time to
configure your logger in an office environment. Most settings can be
configured before visiting site and this will save time at the point of install.
You will need to have:-
A valid HWM-water.com account with username & password.
A valid HWM DataGate™ account with username & password. See
DataGate™ setup later in this manual.
A PC with Windows 7/8/10 installed (IDT also supports Windows XP &
Vista) 32bit and 64bit systems are supported.
oMinimum Requirements are:-
1GHz processor
512Mb RAM
2GB Disk Space
A USB IR Reader for connection to the logger.
A description and reference number for the installation site.
The SIM card installed into the logger and a good GPRS signal on site
for the chosen network (Roaming SIMs are also available). This is
already done for you if you ordered a data package with the logger.
See the appendix if you have purchased a data pack & SIM separately.

4
Installing the software
1. Insert the CD-ROM supplied into your CD drive.
(If your PC does not have a CD drive, then either copy the files from
the CD-ROM onto a memory stick, or download and run the installation
file from the HWM website at www.hwmglobal.com)
NOTE: If you use proprietary archiving software, such as WinZip or 7zip,
please ensure that you extract the files to a temporary folder using the
automatic extraction buttons that maintain the original folder structure.
2. Ensure you have system administration rights for your computer, ask
your IT department if you are unsure.
3. If the installation does not start automatically, locate and run the file
“setup.exe” (in the IDTInstall/IDT folder), which installs the program
and the necessary USB drivers for the device.
4. Follow the on screen installation instructions to complete the install of
the IDT.
Should the automatic installation fail, please check with your system
administrator that you have sufficient rights to install the driver or try
installing the drivers manually.
You may be required to update Microsoft.Net; the install file is included
with the IDT setup files for your convenience.

5
Installation and site hardware Diagnostics Tool (IDT)
Once you have installed the IDT, connect the USB IR Reader to your PC.
The first time you connect your IR Reader to a new USB port, Windows will
configure the driver, wait until this process is completed before proceeding.
Position the reader head on the logger as shown below:
Take care to position the
head over raised ring area
around the window. The
reader head will hold onto the
logger by magnets in the ring
around the window and this
helps with positioning.
Reading the logger
1. Run the “IDT” program.
2. The main window will appear of which the main items are:-
Toolbar Software version no.
User Mode
Configuration mode
selection tabs
Main setup window
Function
buttons

6
3. Now click the <<Read Logger>> button to load the current logger
settings into the setup window.
4. The IDT will now download the current settings from the logger.
At this point the IDT will check to see if there is a more up-to-
date version of the logger firmware available on your PC, if so,
you will see the message “Update Available”. Click <<Yes>> to
update the logger, the process will take approximately 2
minutes, however the logger will be restarted so you may wish
to transfer any logged data first, in which case click <<No>>.
The IDT checks the firmware version each time you read it.
5. Once all the settings have been loaded you will see this message,
Click <<OK>> to start configuring your logger.

7
Configuring the logger
1. You will now see the main setup menu
(expanded for illustration purposes)
The menu is structured in sections for
easy setup and changes content
depending on type of logger connected
and software mode:
i) Logger Details including ID
and SIM card phone number
ii) Logger start time and data capture interval
(days or time of measurement period)
iii) Logger channel configuration including
calibration factors
(see appendix for info)
iv) Logger recorded meter readings
v) Cellular data service provider settings
vi) Data call settings
Data Destination details, the server address
for the UDP data
vii) Backup call in timing details in case of
main call failure or external battery exhaustion
and SMS message destination number
viii) Alarm configuration
(Advanced mode only)
Final Setup button and
logger time zone selection
Main function buttons
Note that the IDT is regularly updated so may not match the picture above

8
2. Now you can enter the configuration you require for each section
i. Logger –enter the site ID that you wish for the logger, e.g.
Postal/ZIP code up to 7 alpha-numeric characters and the
telephone number associated with the SIM card.
If you ordered a SIM with the logger, this will have been
programmed already for you, otherwise enter the number from
your service provider in international format (e.g. +44…)
ii. Logging Parameters –Accept the default start time or enter
your own. Default start time is in the past so the logger will begin
recording immediately. You can delay this start time by selecting
one from the calendar or enter the time directly from your
number keypad. Set your log interval by ticking the “24 hour”
box or enter a shorter time in the time box. (Default is 15mins)
iii. Logging Channels –Here you can configure your connections
and what data you wish to see.
From the dropdown box select the Type of data
to appear on Channel 1. This will depend on
your individual order, but you may have a
selection like that show here. Click “-----” if you
do not wish to use that channel.
Next choose what mode of collation you wish
Avg = average reading over the log interval
Min/Max = Min/Max values measured over the log
interval
Spot = The value at the log interval
State= the state of the switch at the log interval
Now, if required, enter the scaling factor for the chosen
Type of logger input, click in the box and enter the
multiplication factor you require. See appendix for info.
iv. Meter Readings –If you wish the
meter reading to be sent through to
HWMonline, enter the current value
in the box(s). This needs to be
configured on site as the timing is important, however it can be
corrected later via HWMOnline.
v. APN –If you have ordered a data pack from HWM you can
leave this setting alone (as below) as your logger will have been
preconfigured by HWM.

9
If you have ordered your data service & SIM card, then you will
need to separately configure your service. HWM recommends
that you allow the GPRS test utility to search for these settings
automatically, however if you wish to enter them manually, click
the button beside “Use the following settings”
You can now enter your
data service provider’s
details into the appropriate
boxes.
Alternatively select your
network from the drop
down list of presets
vi. Time(s) Data sent –Here you specify the Call Out requirement
for the logger. There are 2 modes available, SMS and UDP.
SMS is a one way unacknowledged data transfer service using
the common text messaging service. UDP is a true 2 way
confirmed data transfer process via the internet over a GPRS
connection. Both have advantages, however HWM recommends
UDP wherever possible as this offers the most secure method of
data transfer.
Switch on the Call out by
selecting “1” in the Address
selector, then choose UDP or
SMS from the Type selector.
vii. Call Addresses –These will usually have been entered at the
factory and should not be adjusted,
however if you have your own data
server, then you can enter either the
telephone number for your receiving
modem, or the UDP address & port no
for where the logger is to send its data.
The fall back times specified here instruct the
logger what to do in the event of the primary
Call Out requirement not being met. This can be
for 2 reasons:-
a. If a connected external battery goes flat, the logger will
default from the normal call out requirement to a 2 times
per day routine. The times of these calls are specified by
both Fall back 1 & 2.
b. If a GPRS data call cannot be completed due to non-
availability of a GPRS service, then the logger will try to
send an SMS message at the Fall back 1 time.