Hytera XSecure PNC560 User manual

PNC560 Mobile Computer
with Scanner
User Manual
Hytera US Inc.
8 Whatney, Irvine, CA 92618
[phone]
www.hytera.us
[e-mail]

User Manual Contents
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Contents
Contents
Documentation Information........................................................................................................................................... 1
1. Packing List............................................................................................................................................................... 3
2. Product Layout .......................................................................................................................................................... 4
3. Before Use ................................................................................................................................................................. 5
3.1 Install the Cards ................................................................................................................................................... 5
3.2 Attach the Battery ................................................................................................................................................ 5
3.3 Charge the Battery ............................................................................................................................................... 6
4. Basic Operations........................................................................................................................................................ 7
4.1 Turn On the Device.............................................................................................................................................. 7
4.2 Turn Off the Device ............................................................................................................................................. 7
4.3 Restart the Device................................................................................................................................................ 7
4.4 Adjust the Volume................................................................................................................................................ 8
4.5 Use the SIM Cards............................................................................................................................................... 8
4.5.1 Set the SIM Card Preference ........................................................................................................................ 8
4.5.2 Enable or Disable the SIM Card................................................................................................................... 9
4.5.3 Auto-Switch the Network ............................................................................................................................. 9
4.6 Manage the Battery.............................................................................................................................................. 9
4.6.1 Enable the Battery Saver .............................................................................................................................. 9
4.6.2 Set the Remaining Battery Display............................................................................................................. 10
4.7 Manage the Storage ........................................................................................................................................... 10
4.8 Manage the Notification .....................................................................................................................................11
4.8.1 Turn Off the App Notification .....................................................................................................................11
4.8.2 Disable the Notification Dot........................................................................................................................11
4.8.3 Set the Notification Dot...............................................................................................................................11
4.9 Check the Device Information........................................................................................................................... 12
4.10 Set the USB Connection Mode with PC.......................................................................................................... 12
5. Screen ...................................................................................................................................................................... 13
5.1 Understand the Status Icons............................................................................................................................... 13
5.2 Understand the Control and Notification Center ............................................................................................... 14
5.3 Set the Home Screen.......................................................................................................................................... 15
5.4 Manage the Widget............................................................................................................................................ 15
5.5 Capture the Screen............................................................................................................................................. 15
5.6 Record the Screen.............................................................................................................................................. 15
5.7 Cast the Screen .................................................................................................................................................. 16
5.8 Auto-Rotate the Screen...................................................................................................................................... 16

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6. Contacts ................................................................................................................................................................... 17
6.1 Understand the Contact Interface ...................................................................................................................... 17
6.2 Add a Contact .................................................................................................................................................... 17
6.3 Search for a Contact........................................................................................................................................... 17
6.4 Share a Contact.................................................................................................................................................. 18
6.5 Delete a Contact................................................................................................................................................. 18
6.6 Create a Contact Label....................................................................................................................................... 18
7. Connectivity ............................................................................................................................................................ 19
7.1 Mobile Network................................................................................................................................................. 19
7.1.1 Enable the Mobile Network........................................................................................................................ 19
7.1.2 Set the Mobile Network.............................................................................................................................. 19
7.1.3 Monitor the Data Usage.............................................................................................................................. 20
7.1.4 Limit the Data Usage.................................................................................................................................. 20
7.2 WLAN ............................................................................................................................................................... 21
7.2.1 Connect to the WLAN ................................................................................................................................ 21
7.2.2 Set the WLAN ............................................................................................................................................ 21
7.2.3 Print through WLAN .................................................................................................................................. 22
7.3 Hotspot and Tethering........................................................................................................................................ 23
9.4 BT ...................................................................................................................................................................... 23
7.4.1 Pair a Peripheral BT Device ....................................................................................................................... 24
7.4.2 Share a File Through BT ............................................................................................................................ 24
7.4.3 Rename the Device..................................................................................................................................... 25
7.5 NFC ................................................................................................................................................................... 25
7.6 VPN ................................................................................................................................................................... 25
7.7 Airplane Mode ................................................................................................................................................... 25
8. Safety and Security.................................................................................................................................................. 27
8.1 Set the Emergency Information ......................................................................................................................... 27
8.2 Use the COVID-19 Exposure Notifications ...................................................................................................... 27
8.3 Set the Privacy................................................................................................................................................... 28

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8.4 Lock the App ..................................................................................................................................................... 28
8.5 Set the Screen Unlock Mode ............................................................................................................................. 28
8.5.1 Set the Pattern or Password Unlock............................................................................................................ 29
8.5.2 Set the Fingerprint Unlock.......................................................................................................................... 29
8.5.3 Set the Face Unlock.................................................................................................................................... 29
8.6 Lock the SIM Card ............................................................................................................................................ 30
8.7 Use the Dual Domains....................................................................................................................................... 30
8.7.1 Add the Life Domain .................................................................................................................................. 30
8.7.2 Delete the Life Domain .............................................................................................................................. 31
8.7.3 Auto-switch to the Life Domain ................................................................................................................. 31
8.8 Protection Storage.............................................................................................................................................. 31
8.9 Encrypt the Files................................................................................................................................................ 32
8.10 Connect to the MDM....................................................................................................................................... 32
9. Personalization......................................................................................................................................................... 33
9.1 Set the Sound..................................................................................................................................................... 33
9.2 Turn on Do Not Disturb..................................................................................................................................... 33
9.3 Use the Glove Mode.......................................................................................................................................... 34
9.4 Set the Wallpaper............................................................................................................................................... 34
9.5 Use the Location Services ................................................................................................................................. 35
9.6 Set the Display................................................................................................................................................... 36
9.6.1 Switch Between Sleep and Wake Mode ..................................................................................................... 36
9.6.2 Adjust the Screen Brightness ...................................................................................................................... 36
9.6.3 Turn On the Night Light ............................................................................................................................. 37
9.6.4 Set the Dark Theme .................................................................................................................................... 37
9.6.5 Set the Text Display.................................................................................................................................... 37
10. Accessibility........................................................................................................................................................... 38
10.1 Set the Text and Display .................................................................................................................................. 38
10.2 Set the Extra Dim Screen................................................................................................................................. 39
10.3 Use the Magnifier ............................................................................................................................................ 40

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10.4 Set the Vibration and Haptic Strength ............................................................................................................. 40
10.5 Set the Caption................................................................................................................................................. 41
10.6 Adjust Audio Volume....................................................................................................................................... 41
10.7 Add the Accessibility Menu Shortcut .............................................................................................................. 41
11. Apps....................................................................................................................................................................... 42
11.1 Manage the App............................................................................................................................................... 42
11.1.1 Close the Running App ............................................................................................................................. 42
11.1.2 Install the App........................................................................................................................................... 42
11.1.3 Uninstall the App ...................................................................................................................................... 42
11.1.4 Force Stop or Reuse the App .................................................................................................................... 43
11.1.5 Manage the App Permission ..................................................................................................................... 43
11.1.6 Pin the App ............................................................................................................................................... 44
11.2 Use the Google Apps ....................................................................................................................................... 45
11.2.1 Settings ..................................................................................................................................................... 45
11.2.2 Google Chrome......................................................................................................................................... 46
11.2.3 Google Drive............................................................................................................................................. 46
11.2.4 Google Duo............................................................................................................................................... 46
11.2.5 Gmail ........................................................................................................................................................ 46
11.2.6 The Google app......................................................................................................................................... 46
11.2.7 Google Maps............................................................................................................................................. 46
11.2.8 Google Photos........................................................................................................................................... 46
11.2.9 Google Play............................................................................................................................................... 46
11.2.10 YouTube.................................................................................................................................................. 47
11.2.11 YT Music ................................................................................................................................................ 47
11.2.12 Google Calendar ..................................................................................................................................... 47
11.2.13 Google Keep ........................................................................................................................................... 47
11.2.14 Google TV .............................................................................................................................................. 47
11.3 Use the Multimedia App .................................................................................................................................. 47
11.3.1 Camera...................................................................................................................................................... 47

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11.3.2 Sound Recorder......................................................................................................................................... 52
11.4 Use the Utility App .......................................................................................................................................... 54
11.4.1 Files........................................................................................................................................................... 54
11.4.2 Documents ................................................................................................................................................ 54
11.4.3 Clock......................................................................................................................................................... 55
11.4.4 Calculator.................................................................................................................................................. 57
11.4.5 SuperNote ................................................................................................................................................. 58
11.4.6 APPCenter................................................................................................................................................. 58
12. System ................................................................................................................................................................... 60
12.1 Set the Language and Input ............................................................................................................................. 60
12.2 Set the Gestures ............................................................................................................................................... 60
12.3 Set the Date and Time...................................................................................................................................... 60
12.4 Reset the Device .............................................................................................................................................. 61
12.5 Upgrade the System......................................................................................................................................... 62
13. Troubleshooting..................................................................................................................................................... 63
14. Care and Cleaning ................................................................................................................................................. 65
14.1 Product Care .................................................................................................................................................... 65
14.2 Product Cleaning ............................................................................................................................................. 65
15. Optional Accessories ............................................................................................................................................. 66
16. Statements.............................................................................................................................................................. 67
16.1 Copyright Information..................................................................................................................................... 67
16.2 Disclaimer........................................................................................................................................................ 67
16.3 FCC Compliance Statement ............................................................................................................................ 67
16.3.1 FCC SAR statement.................................................................................................................................. 68
16.4 ISED Compliance Statement ........................................................................................................................... 68
16.5 IC SAR Statement............................................................................................................................................ 68
16.6 CE SAR Statement .......................................................................................................................................... 69
16.6.1 5G Frequency Range Restriction.............................................................................................................. 69
16.6.2 Specifications............................................................................................................................................ 69

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17. Abbreviations......................................................................................................................................................... 74

User Manual
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Documentation Information
Documentation Information
This section describes the conventions of this document and device gestures.
Documentation Conventions
Instruction Conventions
Icon
Description
Indicates information that can help you make better use of your product.
Indicates references that can further describe the related topics.
Indicates situations that could cause data loss or equipment damage.
Indicates situations that could cause minor personal injury.
Indicates situations that could cause major personal injury or even death.
Notation Conventions
Item
Description
Example
Boldface
Denotes menus, tabs, parameter names,
window names, dialogue names, and hardware
buttons.
To save the configuration, click Apply.
The Log Level Settings dialogue box appears.
Press the PTT key.
" "
Denotes messages, directories, file names,
folder names, and parameter values.
The screen displays "Invalid Battery!".
Open "PSS.exe".
Go to "D:/opt/local".
In the Port text box, enter "22".
> Directs you to access a multi-level menu. Go to File > New.

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Key Operations
Operation
Description
Press Press and release quickly.
Long press Press and hold for the preset duration.
Double press Press twice continuously and quickly.
Documentation Information
Operation
Description
Press and hold Keep the key pressed.
Main Screen Operations
Operation
Illustration
Description
Example
Tap
Touch an item once with your finger. Tap to open the Camera app.
Touch and hold
Touch an item with your finger and
maintain contact. Touch and hold until it jiggles.
Swipe Swipe your finger across the screen. Swipe down from the top edge of any
screen to access the notification panel.
Drag
Touch and press an item, and then move
it to a new position. Touch and press until it jiggles,
and then drag it to the proper position.
Pinch
Move two fingers together on the
screen. Pinch a photo to zoom out.
Spread Move two fingers apart on the screen. Spread a photo to zoom in.
Packing List

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1. Packing List
Unpack carefully and check that you have received the following items. If any item is missing or damaged, contact your
dealer.
Item
Quantity (PCS)
Item
Quantity (PCS)
PNC560 1 Battery Cover 1
Battery 1 Tempered Glass 1
Power Adapter 1 Documentation Kit 1
USB Cable 1 / /
Figures in this manual are only for reference.
Check the label inside the battery slot to ensure that the purchased product is correct.
Please use the original accessories in the package list. Any change of the accessories (battery/USB cable) may
result in EMC non compliance.
Product Layout

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2. Product Layout

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Before Use
3. Before Use
3.1 Install the Cards
1. Remove the battery cover.
2. Insert the Nano SIM cards and the Micro SD card into the corresponding slots with the metal contacts facing down.
3.2 Attach the Battery
Use the approved battery to avoid the risk of explosion.
Dispose of the used battery according to "Precautions for Disposal" in the Safety Information Booklet.
Turn off the device before replacing the battery to avoid data loss.
1. Remove the battery cover.
To remove the Nano SIM card, slide the latch to eject the c
orresponding card.

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2. Align the contacts on the battery with those on the battery slot, and then slide the battery into the slot.
3. Put the battery cover back in place.
Before Use
3.3 Charge the Battery
Use the approved charger to charge the battery.
Read the Safety Information Booklet before charging.
The remaining lithium-ion battery power is limited to 30% pursuant to the new lithium battery shipment regulation
approved by the International Air Transport Association (IATA).
Connect the product to the power adapter, power bank, or PC through the USB data cable.
During charging, check the charging status through the battery icon or percentage on the touchscreen.

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4. Basic Operations
4.1 Turn On the Device
Long press the On-Off key until the startup screen appears.
4.2 Turn Off the Device
Method 1
Long press the On-Off key, and then select Power off.
Method 2
a. Swipe down from the status bar.
b. Swipe down from the control center to unfold it.
c. Tap .
d. Tap Power off.
4.3 Restart the Device
Method 1
Long press the On-Off key, and then select Restart.
Method 2
a. Swipe down from the status bar.
b. Swipe down from the control center to unfold it.
If the device fails to work and be turned off, you can long press the On-Off key for more than 10s to forcibly
restart the device.
c.
Tap
.
d.
T
ap
Restart
.

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4.4 Adjust the Volume
Through the Volume Key
Media Volume
Press the Volume Up key to increase the media volume, or the Volume Down key to decrease the media volume.
Ring and Notification Volume
a. Press the Volume Up key or Volume Down key.
b. Do any of the following:
To vibrate the ring and notification, tap the upper icon on the volume bar, and then select .
To mute the ring and notification, tap the upper icon on the volume bar, and then select .
To increase or decrease the ring and notification volume, tap the lower icon on the volume bar, and then drag
the slider corresponding with Ring & notification volume.
PoC Call and Alarm Volume
a. Press the Volume Up key or Volume Down key.
b. Tap the lower icon on the volume bar.
c. To increase or decrease the PoC call or alarm volume, drag the slider corresponding with PoC Call volume
or Alarm volume.
Through the Sound Interface
1. Tap .
2. Tap Sound.
3. Drag the slider corresponding with Media volume, PoC Call volume, Ring & notification volume, and Alarm
volume.
4.5 Use the SIM Cards
The device supports Dual SIM Dual Standby, but cannot access voice services or data services of the two SIM cards
simultaneously.
4.5.1 Set the SIM Card Preference
You can set a SIM card as the default one for the Internet, calls, and messages.
High
sound pressure with hearing damage risk. Do not listen at high volume levels for long periods.

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1. Tap .
2. Tap Network & internet.
3. Select one SIM card.
4. Do any of the following.
Tap Data preference, and then select the SIM card, which you want to use to access the network.
4.5.2 Enable or Disable the SIM Card
1. Tap .
2. Tap Network & internet.
4.5.3 Auto-Switch the Network
With Smart Switch Network Card enabled, the device can automatically switch to the SIM card with stronger network
signals.
1. Tap .
2. Tap Network & internet.
3. Tap following Smart switch network card.
4.6 Manage the Battery
You can check the battery usage, enable Battery Saver to extend the battery life, and set whether to display the battery
percentage in the status bar.
4.6.1 Enable the Battery Saver
Battery Saver can reduce power consumption. If turned on, Battery Saver switches the device into dark mode, decreases
the sleep time, and limits background activities.
Manually enable Battery Saver
In the control center, tap Battery Saver, and then tap TURN ON.
3.
Sel
ect one
SIM
card
.
4.
Tap
following
Use SIM
.
To custom the name and color of the SIM
card
, tap
in the upper right corner.

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Tap , go to Battery > Battery Saver, and then tap following User Battery Saver.
Automatically enable Battery Saver
a. Tap Set a schedule.
b. Tap Based on percentage.
c. Drag the slider to a percentage where you want the device to turn on Battery Saver automatically.
Once the battery reaches the preset value, the Battery Saver will be automatically enabled.
Automatically disable the Battery Saver
4.6.2 Set the Remaining Battery Display
1. Tap .
2. Tap Battery.
3. Tap following Battery percentage.
The remaining battery percentage will be displayed in the status bar.
4.7 Manage the Storage
You can check the storage usage and free up space for better use.
To extend the storage space, install a Micro SD card in the device.
1. Tap .
2. Tap Storage.
3. Do either of the following:
To manually free up the storage space, tap Free up space.
To automatically free up the storage space regularly, tap following Storage manager.
Tap
following
Turn off when charged
.
When the battery is over 90%, Battery Saver
will be automatically disabled.
During charging, Battery Saver cannot be enabled.

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4.8 Manage the Notification
4.8.1 Turn Off the App Notification
You can turn off notifications from an app.
1. Tap .
2. Tap Notifications > App settings.
4.8.2 Disable the Notification Dot
You can set no dot to be displayed on the app icon when the app receives notifications.
Notification Dot of an App
1. Tap .
2. Tap Notifications > App settings.
3. Tap the app.
4. Tap following Allow notification dot. Notification
Dot of All Apps
1. Tap .
2. Tap Notifications.
3. Tap following Notification dot on app icon.
4.8.3 Set the Notification Dot
1. Tap .
2. Tap Notifications.
3. In the Notifications interface, do any of the followings:
To allow some conversations to float on top of other apps, tap following Bubbles.
To show notifications on lock screen, tap following Notifications on lock screen.
To hide silent notifications in status bar, tap following Hide silent notifications in status bar.
3.
Tap
following the app.
Notific
ations from some apps
cannot
be turned off.

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To allow notification alert after the preset time, tap Allow notification snoozing.
To set the alert time, in the notification center, tap unfold an unread notification, and then tap in the
lower right corner of the notification.
To allow the LED indicator to blink when the device receives notifications, tap following Blink light.
4.9 Check the Device Information
1. Tap .
2. Tap About phone.
You can see the device name, SIM card status, legal information, International Mobile Equipment Identity (IMEI),
model, AndroidTM 12, and more.
4.10 Set the USB Connection Mode with PC
1. Connect the device to the PC through the USB data cable.
2. Swipe down from the top.
3. Tap Charging this device via USB.
4. Tap Tap for more options.
5. In the USB Preferences interface, select one of the following options:
File Transfer: allows you to transfer files between the device and the PC.
USB tethering: allows you to share the network of the PC.
MIDI: allows you to use the device as a musical instrument digital interface (MIDI) input device and play
music on the PC.
PTP: allows you to transfer pictures to the PC.
No data transfer: allows you to only charge the device by the PC.
Android is the trademark
of Google LLC.

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Screen
5. Screen
Home
Button
Recently Used Apps
5.1 Understand the Status Icons
Icon
Description
Icon
Description
or
The device is connected to the WLAN. The device works in Vibration mode.
The device has registered in the cellular
network. The BT feature is enabled.
The device has not registered in the
cellular network. An earpiece is connected.
Status Bar
Display Pane
Shortcuts
Back Button