IMO KXN Care & Warranty 1
KXN®Care
Living alongside objects that make you happy is what makes us happy. There has been much
brow-furrowing and chin stroking to refine this product into an essential, classic piece that will
withstand daily wear and tear for decades to come.
We have included some of our favourite, tried and true cleaning products in your KXN®Care kit.
Please read the following guidelines to ensure optimum durability and on-going enjoyment.
Powder Coated Steel & Aluminium Surfaces
KXN has a protective powder coat finish applied to the steel and aluminium parts which results in a durable, high-quality
surface. All powder coated surfaces must be cleaned with water, a mild, non-abrasive cleaner and a clean cloth. You can also
use detergent mixed with a sink of warm water. You can wipe dry with a clean cloth if desired but leaving the surface to dry on
its own is fine. Remove any obvious deposits as they occur and clean all surfaces no less than once a month to remove residual
dirt and other contaminant build up.
Cleaning products that contain Citrus or Citric Acid should not be used on powder coated surfaces as they slowly wear down the
surface over time. We use the Ashley & Co Surface Zap product in our care kits –it is non-abrasive, smells great, looks great on
the bench and is safe on all Kitchen surfaces including natural and Engineered Stone. Simple Green also make a Stone Safe
product that is safe on our powder coated surfaces. Many supposed “Stone Safe” cleaning products still contain Citric Acid –
this is classed as an acid and whilst it won’t damage the surface immediately it will wear it down over time. Your KXN Kitchen is
a big investment so we have erred on the side of caution to ensure you protect its longevity.
Powder coat repair kits are supplied with each KXN for use on small scratches or chips. Please use this to ensure the metal
surfaces are always protected. If severe or widespread damage does occur please contact us for next steps –parts can be
removed for respraying.
Laminate Surfaces & Tops
The internal side infill panels, drawer bases and backs are made from a low-pressure laminate on an E0 MDF substrate, a low
formaldehyde emitting MDF panel. To clean your laminate surfaces, we suggest using a non-abrasive household cleaner and
wiping dry with a clean cloth.
Timber Tops
To care for your timber top, we suggest treating spills as soon as possible by cleaning the surface with a non-abrasive
household cleaner and wiping dry with a clean cloth. The surface is protected with a hard wearing two-pack lacquer, but it is
important that no abrasive materials or cleaners are used. To polish the surface, apply any non-silicone furniture polish and buff
with a soft cloth. Where possible your table should be protected from direct heat sources and sunlight. If the table is positioned
in direct sunlight, move items such as vases around to avoid spotting and colour change.
Dekton Tops
Dekton is a highly scratch-resistant surface and thanks to its low porosity is very resistant to stains such as coffee, wine, coffee,
lemon juice, oil and ink .It is resistant to high temperatures, abrasion, thermal shock, UV rays and has superior colour fastness
so it doesn’t fade over time.
To clean your Dekton surfaces, we suggest using a non-abrasive household cleaner and wiping dry with a clean cloth.
Granite & Marble Tops
Marble is very soft and highly porous - it is easily stained and etched by acids so it is important to clean spills immediately. It's
also prone to water stains or spots left by drinking glasses. Some Granite is more porous than others but generally it is a very
durable material which has scratch, stain and heat resistant properties.
Most chemical substances will damage Marble and Granite surfaces so caustic, spirit or citrus based cleaners should not be
used. Clean surfaces with warm water, a mild PH neutral detergent and a clean cloth. Wipe dry with a clean, soft cloth.
While many stones can withstand heat, the use of trivets or mats is recommended to prevent scorching or cracking. Use
coasters under all glasses, especially for alcohol or citrus juices.
Acid substances such as lemon, tomato sauce, fruit juices, vinegar and wine, will etch the surface and effect the polish of the
stone. Oil, coffee, tea, strongly coloured fruit and pollen from flowers will stain the surface. If your countertop comes in contact
with such substances, wipe the spill and immediately follow the maintenance procedure outlined above. If the surface is stained
or etched, polishing may be required, please contact us for recommendations.
Unless fully supported natural stone is a fragile material. Do not sit or stand on any unsupported areas.
