i3-TECHNOLOGIES i3TOUCH P5510 User manual

www.i3-technologies.com
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Important Safety Information
Please read and understand all safety information before installing and using this product. Follow all instructions
marked on the product and described in this, or other documents to ensure a safe use, maintain the full service life,
and bring the best performance of the product into full play. Pay attention to all the usage and installation warnings
and safety precautions. Store this user’s manual near the product for later reference, and to instruct all future users
of this product.
Intended Use
The i3TOUCH units were designed as an interactive touch display, and should only be used as such, as this product
has considered the personal safety factors in its design, and has been tested thoroughly on safety, quality, and
performance before delivery.
Safety Precautions
DANGEROUS VOLTAGE
The lightning flash with arrow head within a triangle is intended to warn that parts inside the product are
a risk of electric shock.
ATTENTION
The exclamation point within a triangle is intended to warn users that important operating and servicing
instructions are mentioned.
Definitions of Safety Terms
The following indicators notify a safety of product warning, caution, or note. Read them carefully when displayed in this
document, or on the product, and heed its instruction.
DANGER indicates an imminent hazard. If you fail to avoid this hazard, it will cause
serious injury or death.
WARNING indicates a potential hazard. If you fail to avoid this hazard, it could cause
serious injury or death.
CAUTION indicates a potential hazard. If you fail to avoid this hazard, it may cause
minor or moderate injury, or may cause property damages.
NOTICE indicates information of special importance.
To prevent electric shocks, do not remove the covers of the unit. There are no user-serviceable parts
inside, and internal servicing should only be performed by qualified, i3 verified personnel. Refer to your
i3 Support contact.
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–User Manual | 3
Important Safety Information
WARNING –Electric Safety
Follow all precautions to prevent electric shocks or fire, which could cause serious injury or death.
Do not use a damaged power cord or plug, or a loose power socket. Contact an electrician if you
notice any damages to the wall socket, or the power supply cord.
Do not use multiple products with a single power socket. Parallel powering many devices can fail or
overheat power sockets.
Do not touch the power plug, wall outlet, power cord, or any other electrical components with wet
hands.
Do not place the product or power cord on, or near heat sources.
Do not place heavy objects on the power cord. This may damage the power cord, which may result
in electric shock or fire. Immediately replace the power cord when any damage is noticed.
CAUTION –Electric Safety
Follow all precautions to prevent electric shocks or fire, which may cause minor to moderate injury, or property damage.
Do not disconnect the power cord while the product is in use. Always properly power down the
display, before disconnecting the power supply, to prevent product damage.
Prefer the power supply cord that is delivered with the unit. Do not use any other power supply
cords before checking (and verifying) its electrical safety compliance.
When disconnecting the power cord from the wall outlet, do not pull the cord. Grip the plug, and
pull the plug straight out the power outlet.
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Important Safety Information
WARNING –Installation
Follow all precautions to ensure a safe installation process, and the later use of the product.
Always have an experienced technician install the wall mount of the display. Installation by
unqualified personnel may result in injury of the installer or user.
Do not install the product in poorly ventilated spaces, such as cabinets or closet. Without effective
ventilation the internal temperature may raise, which can result in product damage, or even fire.
Install the product at least 10 cm away from the wall to allow proper ventilation. Mounting the
product too close to the wall, with other wall mounting methods, may block the ventilation flow to
the intakes.
Keep the plastic packaging and smaller accessories away from children. Children may suffocate, or
swallow the smaller parts.
Do not install the product on unstable surfaces, like insecure shelves or sloped surfaces, etc. The
product may fall and become damage or cause an injury. Using the product in an area with excess
vibration may damage the product, and even cause a fire.
Do not install the product in a location that is exposed to dust, moisture, humidity, oil, or smoke.
Fire or electric shocks may result from excess of these exposures.
Do not expose the product to direct sunlight, heat, or heat sources like radiators or stoves. The
product’s lifespan may be reduced or a fire may result.
CAUTION –Electric Safety
Follow all precautions prevent product or property damage, and prevent minor injury.
Do not drop the product while moving. Before carrying the product, make sure everyone is informed about
the product weight, there is the required amount of personnel to help, and that the carry-path is cleared from
obstacles beforehand.
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Important Safety Information
Do not place the product face down. The glass of the display may become damaged.
Make sure that the product is always property supported and secured, to prevent the product from falling.
When installing on a table-mount, make sure that the product is not placed near the edges, where it may fall.
Installing the product in an unusual place (exposed to fine particles, chemical substances, extreme
temperatures, or a public place where the product should operate continuously for a really long period), may
seriously affect its performance.
WARNING –Operation
Follow all precautions to ensure a safe use of the product, and prevent minor, or moderate injuries.
There are high voltages inside the product. Never disassemble, repair or modify the product. Do not open the
external covers, or poke through the ventilation holes with any foreign object. For repairs, contact your
authorized i3 Support contact person.
Before moving the product, turn off the power switch and disconnect the power cord, antenna cable, and all
other connected cables.
If the product generates abnormal sounds, a burning smell, or smoke, disconnect the power cord immediately
and contact your i3 Support contact. Do not continue to use the product.
Do not let children hang from the product, or climb on top of it. Children may become injured or seriously
harmed.
If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the power
cord. Then, contact your i3 Support contact, and do not continue to use the product. Continued use may result
in fire or electric shock.
During a lightning or thunder storm, power off the product and remove the power cable from the wall outlet.
A fire or electric shock may be cause by a lightning strike.
Do not drop object on the product, or have products force impact.
Do not lift or move the product by pulling the power cord or any other cable. Product failure, electric shocks
or fire may result from damaged cables or parts.
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Important Safety Information
Do not use or keep combustible sprays or inflammable substances near the product. An explosion or fire may
result.
CAUTION –Operation
Follow all precautions to ensure a safe use of the product, and prevent product or property damages.
Leaving the screen fixed on a stationary image for an extended period of time may cause image
burn-in or defective pixels. Activate Power-Saving Mode or a moving picture screensaver if you will
not be using the product for a while.
Disconnect the power cord from the power socket if you do not plan on using the product for a
longer time. Dust accumulation with heat can cause a fire, electric shocks, or electric leakage.
Use the product at the recommended resolution and frequency, to prevent eye strain. Caution
should also be taken with the use near persons with an epileptic condition. These persons may
experience seizures when viewing certain kinds of flashing lights or patterns.
Do not hold the product upside-down or move it by holding the stand. The product may fall and
become damaged and may cause an injury.
Do not use humidifiers, stoves, or air-conditioning around the product. It may cause fire or electric
shocks.
Do not place heavy objects on the product. Product or installation failure may happen, which can
result in personal injury.
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Unboxing
Remove packaging materials
The i3TOUCH is always packed on a pallet, combined with packing lint. Move the box
to an open location before you remove the packing lint around the box. You cannot
move the box anymore when these lints are cut.
Be careful not to damage the product when you open the packaging with sharp tools.
Open the box
Use the openings in the box to lift and remove the top of the box.
Unpack the smaller contents of the box. Check the table
below and verify if all accessories are included in the box.
Remove the styrofoam and plastic bag from the product.
Storage
Store the packaging of the i3TOUCH in a dry location, so that the packaging can be used to move or relocate the
product in the future.
Verify contents
i3TOUCH display
*
Power Cord
USB cable 3m
HDMI cable 3m
*
Remote control + batteries
Stylus holder
Stylus x2
Wi-Fi USB dongle
User Manual
Screws
* Components may differ in different locations.
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Product Overview
Dimensions
(The following dimensions are not necessarily to scale. Some dimensions are subject to change without notice. Refer to the
dimensions on product sheets prior to installing the product.)
(Unit: mm)
Model Name
1
2
3
4
5
VESA hole
(AxB)
1280.0
781.0
1212.0
683.0
96
400x400
1498.2
894.2
1430.0
806.0
103
400x600
1801.2
1090.2
1650.9
920.9
109
400x600
2040.2
1242.2
1875.0
1056.0
120
400x600
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–User Manual | 9
Product Overview
Main Features
Display Technology
The i3TOUCH Premium series displays consists of a (LED/TFT) LCD panel and microprocessor-controlled main board.
It is designed to meet the demanding and rigid performance requirements of education, schools, public premise,
corporate and industrial applications.
Power Switch
The power supply and the power switch are located at the bottom of the display.
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Product Overview
I/O Interface
The touch display’s input and output connectors are located at the rear, on the left side and bottom of the display.
They are shown in the images below and described in the following paragraphs. Please note that connectors may vary
in some derivate models. Please refer to the individual product sheets for verification.
Bottom ports
Side ports
VGA IN
Audio IN 3.5mm jack
AV OUT
YPbPr IN
AV IN
SPDIF OUT
Audio Out 3.5mm jack
RS232 IN
Touch USB (HDMI 2, VGA, DP)
LAN IN
LAN OUT
DisplayPort IN
HDMI 2 IN (ARC)
HDMI 1 IN (MHL)
USB 3.0
USB 3.0
HDMI OUT
Touch USB (HDMI 1)
Power Button (hold)
Menu Button (press)
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–User Manual | 11
Installation
Wall-Mount
Following are brief instructions to wall-mount the interactive i3TOUCH display. More information can (and should) be
found with the instructions included in the box of the wall mount. Please read and understand all instructions
thoroughly.
Wall Bracket
Mount the wall bracket to the wall as the installation instruction prescribed. Verify the proper orientation of the bracket.
The profile should protrude upwards, like the picture below.
Choose a suitable wall material for the installation.
Make sure that the wall and support will be able to
support the weight of the product, and all excessive
loads and strain that it might endure.
Substitute the ‘general purpose’ hardware, included
with the product, with dedicated hardware applicable
for your installation environment. (ea. wall reinforcements, dedicated wall plugs and screws for certain types of wall
constructions, etc.)
Hanging Profiles
Fix the hanging profiles to the rear of the display, using the VESA mounting holes. Only use the bolts included with the
wall mount. Note that the hole dimensions are different between different model of the i3TOUCH displays. Please
choose the fitting bolt size to mount the hanging profiles to the display.
Mounting
Lift the i3TOUCH display, and hook the hanging profiles behind the wall brackets. Before letting go, verify that the
hanging profiles are properly hooked on the two (!) protruding edges of the wall bracket.
The hanging profiles feature a locking screw. Verify that
these are locked and secure, so that the display cannot be
lifted from the wall mount.
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Connections
Signal Connection
Video
Before connection a video source device, read the user manual
provided with the device.
Plug one end of the signal cable into the correct input on the
i3TOUCH display, and the other end to the correct output on
the source device. Check and compare all image settings on the
source device with the compatibility of the i3TOUCH display
requirements.
Touch
Plug one end of the USB cable to the Touch USB Output port of
the i3TOUCH display (USB connector type B) and the other end
to the USB Input port of the source device (USB connector type
A).
There are two USB ports for Touch connection. The Touch USB
port on the left side (nr 9) is dedicated for use with the HDMI 1
video input source. The other Touch USB port on the bottom
(nr 11) is for use with other video input sources.
(Only HDMI 2, VGA, and DisplayPort).
Signal Adapters and Converters
Connector adapters and signal converters should be used at own risk of performance. Results cannot be guaranteed
by the i3TOUCH display, and may vary.
For better compatibility chances, prefer the use of recommended parts by the video source device.
Power Supply
Connect the power cord to the power supply input (AC) on
the display, and plug the power plug in your power wall outlet.
Switch on the power switch, next to the power supply input.
Do not insert the power cord, or flip the power switch,
simultaneous when inserting a signal input.
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Display Features
i3TOUCH Home
The i3TOUCH home page offers quick accessible source switching between the main video sources, and also the
i3NOTES application for fast whiteboarding and note-taking actions.
Press the desired button on the Home Screen to perform its action.
On the Home Page, you can also access the device settings with the Settings button.
i3NOTES
Use the i3NOTES application to take notes or use during presentations or educational events, by writing with fingers
(10) or the included stylus on the blank canvas. Use more features with the circular floating Tools Menu.
For a detailed user guide about the functions of the application,
visit www.i3-technologies.com, and navigate to the i3NOTES User Guide.
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Display Settings
Device Settings
Open the device settings from the i3TOUCH Home Page with the Settings button on the bottom right of the screen.
Common functions, network and equipment options, storage settings, language & input settings and date & time
setting can be altered here.
Pull-up Bar
Swiping upwards from the bottom of the display will display the Pull-up Bar. This menu can be accessed on every signal
source input, and provides quick access to signal source switching, image settings, volume control and brightness
settings.
Press Return to return to the previous page.
Press Home to return to the i3TOUCH Home Page.
Press Source to open the signal source selection menu.
Press Settings to open the display settings for picture and sound. (Not on i3TOUCH Home Page).
Press Volume to adjust the volume of the display.
Press Mute to mute the sound of the display.
Press Brightness to adjust the brightness of the display.
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Display Settings
Signal Source Selection
Open the Signal Source Selection Menu on the Pull-up Bar, and quickly switch
between input sources at any time.
A green indicator will show the signal sources that are active, and can be switched
to.
Display Setting
(Picture, sound, and additional settings)
Open the Display Settings on the Pull-up Bar, to access the display settings, applicable for picture, sound and main
settings of the input signals.
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RS232 Protocol
Communication Parameters
Communication system
RS232C
Synchronous
Asynchronous
communication
Baud rate
38400 bps
Character length
8 bit
Parity
None
Start bit
1 bit
Stop bit
1 bit
Code
Hex
Commands
No
Function
Hex Code
1
Read FW
55
00
AA
00
FF
2
Power On/Off
55
00
8E
00
E3
3
Source Select
55
00
80
00
D5
4
Up
55
00
00
01
56
5
Down
55
00
00
02
57
6
Left
55
00
00
03
58
7
Right
55
00
00
04
59
8
OK
55
00
00
00
55
9
Menu
55
00
14
00
69
10
Exit
55
00
16
00
6B
11
Info
55
00
18
00
6D
12
Mute
55
00
1A
00
6F
13
Set Sleep Mode
55
00
50
00
75
14
Set Sound Mode
55
00
22
00
77
15
Set Picture Mode
55
00
28
00
7D
16
Set Sleep Timer
(off)
55
00
4A
00
9F
17
Set Sleep Timer
(10 min)
55
00
4A
01
A0
18
Set Sleep Timer
(20 min)
55
00
4A
02
A1
19
Set Sleep Timer
(30 min)
55
00
4A
03
A2
20
Set Sleep Timer
(60 min)
55
00
4A
04
A3
21
Set Sleep Timer
(90 min)
55
00
4A
05
A4
22
Set Sleep Timer
(120 min)
55
00
4A
06
A5
23
Set Sleep Timer
(180 min)
55
00
4A
07
A6
24
Se Aspect
55
00
4C
00
A1
25
Volume up (+)
55
00
0C
00
61
26
Volume down (-)
55
00
0E
00
63
27
Return
55
00
0A
00
5F
28
Auto Scan
55
00
58
00
AD
29
Switch to YPbPr
55
00
80
04
D9
30
Switch to VGA
55
00
80
06
DB
31
Switch to HDMI
MHL
55
00
80
11
E6
32
Switch to HDMI
ARC
55
00
80
09
DE
33
Switch to DP
55
00
80
15
EA
34
Switch to OPS
55
00
80
08
DD
35
Switch to AV
55
00
80
0C
E1
36
Switch to USB
55
00
80
0F
E4
37
Set Contrast 0
55
00
2A
00
7F
38
Set Contrast 10
55
00
2A
0A
89
39
Set Contrast 20
55
00
2A
14
93
40
Set Contrast 30
55
00
2A
1E
9D
41
Set Contrast 40
55
00
2A
28
A7
42
Set Contrast 50
55
00
2A
32
B1
43
Set Contrast 60
55
00
2A
3C
BB
44
Set Contrast 70
55
00
2A
46
C5
45
Set Contrast 80
55
00
2A
50
CF
46
Set Contrast 90
55
00
2A
5A
D9
47
Set Contrast 100
55
00
2A
64
E3
48
Set Brightness 0
55
00
2C
00
81
49
Set Brightness 10
55
00
2C
0A
8B
50
Set Brightness 20
55
00
2C
14
95
51
Set Brightness 30
55
00
2C
1E
9F
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52
Set Brightness 40
55
00
2C
28
A9
53
Set Brightness 50
55
00
2C
32
B3
54
Set Brightness 60
55
00
2C
3C
BD
55
Set Brightness 70
55
00
2C
46
C7
56
Set Brightness 80
55
00
2C
50
D1
57
Set Brightness 90
55
00
2C
5A
DB
58
Set Brightness 100
55
00
2C
64
E5
59
Set Saturation 0
55
00
2E
00
83
60
Set Saturation 10
55
00
2E
0A
8D
61
Set Saturation 20
55
00
2E
14
97
62
Set Saturation 30
55
00
2E
1E
A1
63
Set Saturation 40
55
00
2E
28
AB
64
Set Saturation 50
55
00
2E
32
B5
65
Set Saturation 60
55
00
2E
3C
BF
66
Set Saturation 70
55
00
2E
46
C9
67
Set Saturation 80
55
00
2E
50
D3
68
Set Saturation 90
55
00
2E
5A
DD
69
Set Saturation 100
55
00
2E
64
E7
70
Set Color Temp
(cold)
55
00
34
00
89
71
Set Color Temp
(standard)
55
00
34
01
8A
72
Set Color Temp
(warm)
55
00
34
02
8B
73
Set Color Temp
(user)
55
00
34
03
8C
74
Set BASS 0
55
00
3A
00
8F
75
Set BASS 10
55
00
3A
0A
99
76
Set BASS 20
55
00
3A
14
A3
77
Set BASS 30
55
00
3A
1E
AD
78
Set BASS 40
55
00
3A
28
B7
79
Set BASS 50
55
00
3A
32
C1
80
Set BASS 60
55
00
3A
3C
CB
81
Set BASS 70
55
00
3A
46
D5
82
Set BASS 80
55
00
3A
50
DF
83
Set BASS 90
55
00
3A
5A
E9
84
Set BASS 100
55
00
3A
64
F3
85
Set Treble 0
55
00
3C
00
91
86
Set Treble 10
55
00
3C
0A
9B
87
Set Treble 20
55
00
3C
14
A5
88
Set Treble 30
55
00
3C
1E
AF
89
Set Treble 40
55
00
3C
28
B9
90
Set Treble 50
55
00
3C
32
C3
91
Set Treble 60
55
00
3C
3C
CD
92
Set Treble 70
55
00
3C
46
D7
93
Set Treble 80
55
00
3C
50
E1
94
Set Treble 90
55
00
3C
5A
EB
95
Set Treble 100
55
00
3C
64
F5
96
Set Balance (Left)
55
00
3E
00
91
97
Set Balance
(middle)
55
00
3E
32
C5
98
Set Balance (Right)
55
00
3E
64
F7
99
Backlight mode
55
00
88
00
DD
100
Screen shot
55
00
8A
00
DF
101
VGA Auto Adjust
55
00
8C
00
E1
102
Home
55
00
91
00
E6
103
Audio only
55
00
97
00
E7
104
Set HUE 0
55
00
30
00
85
105
Set HUE 50
55
00
30
32
B7
106
Set HUE 100
55
00
32
64
E9
107
Set Sharpness 0
55
00
32
00
87
108
Set Sharpness 50
55
00
32
32
B9
109
Set Sharpness 100
55
00
32
64
EB
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Troubleshooting
Before contacting i3 Customer Support
When having problems with the product, please follow below procedure before calling your i3 Customer Support
contact. If the problem persists, contact your i3 Customer Support.
Test the product
Check if your unit is operating normally by using the Product Test function, which can be found in the display menu.
Reset the product
If the screen remains blank while the power LED blinks, even when the product is correctly connected to a video source
device, try to reset the product.
Power off, both the i3TOUCH display, and the video source device.
Disconnect all cables from the i3TOUCH input and output ports.
Power on the i3TOUCH display.
If “No Signal” is displayed, with no cables connected, the product is operating normally.
If the screen remains blank after reconnecting the cables, check the performance of the video source device,
connected cables and connectors.
Check the video resolution and frequency
“Out of Range” will be briefly displayed if a input source signal exceeds a supported resolution. Refer to the Supported
Resolutions section in this user manual, and select a supported resolution and frequency.
Check the following most common problems.
Installation Problems
The display keeps switching on and off.
Check the cable connection between the i3TOUCH
display and the video source device, and ensure that all
connectors are secure.
Blank spaces are found at the top and bottom of the
screen when an HDMI or HDMI-DVI cable is connected
to the product.
Blank spaces on the screen are usually not cause by the
product. The most common cause of this problem is
the video source or its graphics card. This can be fixed
by adjusting the HDMI display settings, or by updating
the drivers of the graphics card.
Always make sure that the drivers of the graphics card
is updated to the latest version.
Please contact the vendor of the graphics card or
manufacturer of the video source device for details on
how to adjust the display settings.
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–User Manual | 19
Screen Problems
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
"No Signal" is displayed on the screen
Check that the product is connected correctly with a
cable
Check that the device connected to the product is
powered on.
The screen is not clear. The screen is blurry.
Adjust Sharpness and Contrast.
Remove any accessories (video extension cable, etc)
and try again.
Set the resolution and frequency to the recommended
level.
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and
graphics card are set within a range compatible with
the product. Then, change the screen settings if
required by referring to the Additional Information on
the product menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen color is inconsistent.
Go to Picture and adjust the Color Space settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
Sound Problems
The remote control does not work.
Make sure that batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on
in the vicinity.
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Supplement
Cleaning the i3TOUCH display
Always make sure that the product is turned off by flipping the power switch, or by removing the power cord from the
wall outlet.
Never spray or pour and liquid directly onto the screen or a case (depend on different model).
Do not use chemical solvents, alcohol, or any other based to clean the unit or panel. It may cause permanent damage
on the unit or panel.
Use a clean, soft, lint-free cloth, or apply a small amount of non-ammonia, non-alcohol based glass cleanser to achieve
maximum cleaning.
Disclaimer
The manufacturer will not be liable of any damage resulting from non-conforming safety actions or operation, or
cleaning on this product. The product was designed with personal safety in high regard, but the general safety
precautions should always be followed for a safe use of the product.
All i3TOUCH displays follow the ISO standard ISO 13406-2 Class II
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