IBM eServer 326 8848 User manual

Welcome. . .
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support/.
Installation Guide
Documentation CD.
Installation Guide
326 Type 8848
Go to the Server Support
flow chart
Cable the server
and options
Start the server
Use ServerGuide to
set up and
configure hardware
Install additional applications,
such as IBM systems
management software and
IBM ServeRAID programs
Install options,
if required
• Drives
• Microprocessors
• Adapters
• Memory
Did the server
start correctly?
Did the server
start correctly?
Did configuration
complete ?
Ye s
Ye s
No
No
No
Is the server
preconfigured?
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Ye s
Install the server in
the rack cabinet,
if required
Using ServerGuide
(for Microsoft Windows
32-bit operating systems)
Using the NOS
installation instructions
at www.ibm.com/pc/support
Install an operating system on your
server (choose one method)

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS
and service processor code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?

326 Ty pe 8848
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 53, and Appendix C, “Notices,” on page 71..
First Edition (September 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM Eserver Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements used in this document . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .4
Major components of the Eserver 326 Type 8848 server . . . . . . . . .6
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .7
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .7
Removing the cover and bezel . . . . . . . . . . . . . . . . . . .8
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .9
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .15
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .16
Installing a non-hot-swap hard disk drive . . . . . . . . . . . . . .17
Installing a memory module . . . . . . . . . . . . . . . . . . . .18
Installing an additional microprocessor . . . . . . . . . . . . . . . .20
Completing the installation . . . . . . . . . . . . . . . . . . . . .24
Connecting the cables . . . . . . . . . . . . . . . . . . . . .24
Updating the server configuration . . . . . . . . . . . . . . . . .25
Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .27
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .27
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Server power features . . . . . . . . . . . . . . . . . . . . . .30
Turning on the server . . . . . . . . . . . . . . . . . . . . .30
Turning off the server . . . . . . . . . . . . . . . . . . . . .30
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .33
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .33
Installing your operating system without using ServerGuide . . . . . . . .33
Using the Configuration/Setup Utility program . . . . . . . . . . . . .34
Using the baseboard management controller firmware update program . . . .35
Using the RAID configuration programs . . . . . . . . . . . . . . . .35
Using the LSI Logic Configuration Utility program . . . . . . . . . . .36
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .36
Configuring the controller . . . . . . . . . . . . . . . . . . .37
Viewing the configuration . . . . . . . . . . . . . . . . . . .38
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .39
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .39
POST beep code descriptions . . . . . . . . . . . . . . . . . . .39
POST error messages . . . . . . . . . . . . . . . . . . . . . .42
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .43
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .44
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .44
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .44
Expansion enclosure problems . . . . . . . . . . . . . . . . . .44
General problems . . . . . . . . . . . . . . . . . . . . . . .44
© Copyright IBM Corp. 2004 iii

Hard disk drive problems . . . . . . . . . . . . . . . . . . . .45
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .45
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .45
Memory problems . . . . . . . . . . . . . . . . . . . . . . .46
Microprocessor problems . . . . . . . . . . . . . . . . . . . .46
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .46
Option problems . . . . . . . . . . . . . . . . . . . . . . .47
Power problems . . . . . . . . . . . . . . . . . . . . . . .48
Serial port problems . . . . . . . . . . . . . . . . . . . . . .48
Software problems . . . . . . . . . . . . . . . . . . . . . .48
Universal Serial Bus device problems . . . . . . . . . . . . . . .49
Appendix A. Getting help and technical assistance . . . . . . . . . .51
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the documentation . . . . . . . . . . . . . . . . . . . . .51
Getting help and information from the World Wide Web . . . . . . . . . .52
Software service and support . . . . . . . . . . . . . . . . . . .52
Hardware service and support . . . . . . . . . . . . . . . . . . .52
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 53
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .53
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .56
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .68
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .71
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .71
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .72
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .72
Product recycling and disposal . . . . . . . . . . . . . . . . . . .73
Battery return program . . . . . . . . . . . . . . . . . . . . . .73
Electronic emission notices . . . . . . . . . . . . . . . . . . . .74
Federal Communications Commission (FCC) statement . . . . . . . . .74
Industry Canada Class A emission compliance statement . . . . . . . .74
Australia and New Zealand Class A statement . . . . . . . . . . . .74
United Kingdom telecommunications safety requirement . . . . . . . . .74
European Union EMC Directive conformance statement . . . . . . . . .75
Taiwanese Class A warning statement . . . . . . . . . . . . . . .75
Chinese Class A warning statement . . . . . . . . . . . . . . . .75
Japanese Voluntary Control Council for Interference (VCCI) statement . . .75
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
iv 326 Type 8848: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi 326 Type 8848: Installation Guide

Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii 326 Type 8848: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
x 326 Type 8848: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 10:
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety xi

xii 326 Type 8848: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
®
Eserver
™
326 Type 8848 server and basic instructions for installing some options. More
detailed instructions for installing options are in the Option Installation Guide on the
IBM Eserver Documentation CD, which comes with the server. This document
contains information about:
v Setting up and cabling the server
v Starting and configuring the server
v Installing some options
v Solving problems
Your
server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the “Online publications” page, in the Brand field, select Servers.
4. In the Family field, select Eserver 326.
5. Click Continue.
Your
server comes with an IBM ServerGuide
™
Setup and Installation CD to help
you configure the hardware, install device drivers, and install the operating system.
Your server comes with a limited warranty (see Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 53). You can obtain up-to-date
information about the server at http://www.ibm.com/pc/us/eserver/opteron/. You can
obtain information about other IBM server products at
http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register the server with IBM.
Product name IBM Eserver 326
Machine type 8848
Model number _____________________________________________
Serial number _____________________________________________
© Copyright IBM Corp. 2004 1

The model number and serial number are on the ID label on the right mounting
bracket on the server, as shown in the following illustration.
Note: This illustration shows a small computer system interface (SCSI) model
server. A Serial ATA (SATA) non-hot-swap hard disk drive model is also
available. This illustration might differ slightly from your hardware.
ID label
See the Rack Installation Instructions for complete rack installation and removal
instructions.
The IBM Eserver Documentation CD
The IBM Eserver Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM Eserver Documentation CD requires the following minimum hardware
and software:
v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, Windows
2000, or Red Hat Linux
v 100 MHz microprocessor
v 32 MB of RAM
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Note: Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the books, and view books using Adobe Acrobat Reader or xpdf.
The Documentation Browser automatically detects the regional settings in use in
your system and displays the books in the language for that region (if available). If
a book is not available in the language for that region, the English version is
displayed.
2 326 Type 8848: Installation Guide

Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
v If Autostart is disabled or is not enabled for all users:
– If you are using a Windows operating system, insert the CD into your
CD-ROM drive and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
– If you are using Red Hat Linux, insert the CD into your CD-ROM drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the books for your server. Some books might be in folders. A plus sign (+) indicates
each folder or book that has additional books under it. Click the plus sign to display
the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while you
select the books. Click View Book to view the selected book or books in Acrobat
Reader or xpdf. If you selected more than one book, all the selected books are
opened in Acrobat Reader or xpdf.
To search all the books, type a word or word string in the Search field and click
Search. The books in which the word or word string appears are listed in order of
the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat
search function or Alt+F to use the xpdf search function within the book.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Eserver
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 1.75 inches. Ea ch increment is referred
to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.
4 326 Type 8848: Installation Guide

Table 1. Features and specifications
Microprocessor:
v AMD Opteron
™
processor
v 1024 KB Level-2 cache
Note:
Use the Configuration/Setup
Utility program to determine the type
and speed of the microprocessors in
your server.
Memory:
v Type: Error correcting code
(ECC), double-data rate (DDR)
SDRAM, registered DIMMs with
Chipkill
™
memory protection
– Minimum: 1 GB
– Maximum: 16 GB
v
Four interleaved slots with
standard microprocessor (DIMM
installation required in pairs)
v Four additional interleaved slots
with optional microprocessor
(DIMM installation required in
pairs)
Drives:
v CD-ROM: Slim IDE (standard)
v Hard disk drives:
– Slim-high 3.5-inch drives,
hot-swap SCSI or
non-hot-swap Serial ATA
(SATA) (drive capacity and
speed vary with model)
– Maximum: Two
Expansion
slots:
v Two, used in either of the
following jumper-controlled
configurations:
– 100 MHz/64-bit PCI-X -- One
full-length and one half-length
adapter slot supporting up to
100 MHz/64-bit PCI-X adapters
– 133 MHz/64-bit PCI-X (the
default) -- One full-length
adapter slot supporting one
133 MHz/64-bit PCI-X adapter
(half-length slot is not available
for use)
v
Supports 3.3 V or universal
adapters only
v On PCI bus 3
Video controller:
v ATI RageXL video controller on
system board
v Compatible with SVGA
v 8 MB SDRAM video memory
Power
supply:
One 411 watt (115-230 V ac)
Size:
v Height: 43 mm (1.69 in.)
v Depth: 660 mm (25.98 in.)
v Width: 440 mm (17.32 in.)
v Weight: approximately 12.7 kg (28
lb) when fully configured
Integrated
functions:
v Baseboard management controller
v One single-channel LSI Ultra320
SCSI controller
v Two Broadcom 10/100/1000
Ethernet controllers (dual-port
design) with Wake on LAN
®
support
v Four Universal Serial Bus (USB)
ports
v One serial port
v One video port
Note:
The baseboard management
controller is also known as the
service processor.
Acoustical noise emissions:
v Declared sound power, idling: 6.5
bels
v Declared sound power, operating:
6.5 bels
Environment:
v Air temperature:
– Server on: 10
°
to 35°C (50.0° to
95.0°F). Altitude: 0 to 914 m
(2998.7 ft)
– Server on: 10° to 32°C (50.0° to
89.6°F). Altitude: 914 m (2998.7
ft) to 2133 m (6998.0 ft)
– Server off: 10° to 43°C (50.0° to
109.4°F). Maximum altitude:
2133 m (6998.0 ft)
v
Humidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
v
Airflow rates:
– Minimum: 28 CFM
– Maximum: 47 CFM
Heat output:
Approximate heat output in British
thermal units (Btu) per hour for dual
multiprocessor configurations:
v Minimum configuration: 409 Btu (120
watts)
v Maximum configuration: 1366 Btu
(400 watts)
Electrical
input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v
Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v
Input kilovolt-amperes (kVA),
approximately:
– Minimum: 0.120 kVA
– Maximum: 0.400 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and
type of optional features installed
and the power-management optional
features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.
Chapter 1. Introduction 5

Major components of the Eserver 326 Type 8848 server
The blue color on components and labels indicates touch points, where a
component can be gripped, a latch moved, and so on.
The following illustration shows the locations of major components in a SCSI
hot-swap hard disk drive model server. A SATA non-hot-swap hard disk drive model
is also available.
Note: The illustrations in this document might differ slightly from your hardware.
Microprocessor
heat sink
Microprocessor
Dual inline
memory module
(DIMM)
System board
Air baffle
Microprocessor fans CD-ROM
drive assembly
Hot-swap hard disk
drive SCSI backplane
(SCSI model only)
Power supply
Hard disk drive
fan/air baffle
Power-cord box
Hard disk drive
Filler panel (SCSI model only)
Bezel
(SCSI model only)
Microprocessor
socket
USB option tray
Heat-sink
retention
module
6 326 Type 8848: Installation Guide