IBM eServer 326 8848 User manual

Welcome. . .
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support/.
Installation Guide
Documentation CD.
Installation Guide
326 Type 8848
Go to the Server Support
flow chart
Cable the server
and options
Start the server
Use ServerGuide to
set up and
configure hardware
Install additional applications,
such as IBM systems
management software and
IBM ServeRAID programs
Install options,
if required
• Drives
• Microprocessors
• Adapters
• Memory
Did the server
start correctly?
Did the server
start correctly?
Did configuration
complete ?
Ye s
Ye s
No
No
No
Is the server
preconfigured?
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Ye s
Install the server in
the rack cabinet,
if required
Using ServerGuide
(for Microsoft Windows
32-bit operating systems)
Using the NOS
installation instructions
at www.ibm.com/pc/support
Install an operating system on your
server (choose one method)

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS
and service processor code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?

326 Ty pe 8848
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 53, and Appendix C, “Notices,” on page 71..
First Edition (September 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM Eserver Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements used in this document . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .4
Major components of the Eserver 326 Type 8848 server . . . . . . . . .6
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .7
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .7
Removing the cover and bezel . . . . . . . . . . . . . . . . . . .8
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .9
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .15
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .16
Installing a non-hot-swap hard disk drive . . . . . . . . . . . . . .17
Installing a memory module . . . . . . . . . . . . . . . . . . . .18
Installing an additional microprocessor . . . . . . . . . . . . . . . .20
Completing the installation . . . . . . . . . . . . . . . . . . . . .24
Connecting the cables . . . . . . . . . . . . . . . . . . . . .24
Updating the server configuration . . . . . . . . . . . . . . . . .25
Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .27
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .27
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Server power features . . . . . . . . . . . . . . . . . . . . . .30
Turning on the server . . . . . . . . . . . . . . . . . . . . .30
Turning off the server . . . . . . . . . . . . . . . . . . . . .30
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .33
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .33
Installing your operating system without using ServerGuide . . . . . . . .33
Using the Configuration/Setup Utility program . . . . . . . . . . . . .34
Using the baseboard management controller firmware update program . . . .35
Using the RAID configuration programs . . . . . . . . . . . . . . . .35
Using the LSI Logic Configuration Utility program . . . . . . . . . . .36
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .36
Configuring the controller . . . . . . . . . . . . . . . . . . .37
Viewing the configuration . . . . . . . . . . . . . . . . . . .38
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .39
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .39
POST beep code descriptions . . . . . . . . . . . . . . . . . . .39
POST error messages . . . . . . . . . . . . . . . . . . . . . .42
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .43
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .44
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .44
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .44
Expansion enclosure problems . . . . . . . . . . . . . . . . . .44
General problems . . . . . . . . . . . . . . . . . . . . . . .44
© Copyright IBM Corp. 2004 iii

Hard disk drive problems . . . . . . . . . . . . . . . . . . . .45
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .45
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .45
Memory problems . . . . . . . . . . . . . . . . . . . . . . .46
Microprocessor problems . . . . . . . . . . . . . . . . . . . .46
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .46
Option problems . . . . . . . . . . . . . . . . . . . . . . .47
Power problems . . . . . . . . . . . . . . . . . . . . . . .48
Serial port problems . . . . . . . . . . . . . . . . . . . . . .48
Software problems . . . . . . . . . . . . . . . . . . . . . .48
Universal Serial Bus device problems . . . . . . . . . . . . . . .49
Appendix A. Getting help and technical assistance . . . . . . . . . .51
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the documentation . . . . . . . . . . . . . . . . . . . . .51
Getting help and information from the World Wide Web . . . . . . . . . .52
Software service and support . . . . . . . . . . . . . . . . . . .52
Hardware service and support . . . . . . . . . . . . . . . . . . .52
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 53
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .53
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .56
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .68
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .71
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .71
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .72
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .72
Product recycling and disposal . . . . . . . . . . . . . . . . . . .73
Battery return program . . . . . . . . . . . . . . . . . . . . . .73
Electronic emission notices . . . . . . . . . . . . . . . . . . . .74
Federal Communications Commission (FCC) statement . . . . . . . . .74
Industry Canada Class A emission compliance statement . . . . . . . .74
Australia and New Zealand Class A statement . . . . . . . . . . . .74
United Kingdom telecommunications safety requirement . . . . . . . . .74
European Union EMC Directive conformance statement . . . . . . . . .75
Taiwanese Class A warning statement . . . . . . . . . . . . . . .75
Chinese Class A warning statement . . . . . . . . . . . . . . . .75
Japanese Voluntary Control Council for Interference (VCCI) statement . . .75
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
iv 326 Type 8848: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi 326 Type 8848: Installation Guide

Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii 326 Type 8848: Installation Guide