IBM Enterprise Server H80 Series User manual

RS/6000 Enterprise Server Model H80
~pSeries 660 Models 6H0 and 6H1
User’s Guide
SA38-0565-03
IBM

Fourth Edition (June 2001)
Before using this information and the product it supports, read the information in “Safety Notices” on page ix,
“Appendix A. Environmental Notices” on page 129, and “Appendix B. Notices” on page 131.
A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments
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©International Business Machines Corporation 2000, 2001. All rights reserved.
Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Notices ........................ix
Rack Safety Instructions .....................ix
Electrical Safety........................ix
Laser Safety Information .....................xi
Laser Compliance ......................xi
Data Integrity and Verification ..................xiii
About This Book.......................xv
ISO 9000..........................xv
Online Publications ......................xv
Related Publications ......................xv
Ergonomic Information .....................xvi
Trademarks.........................xvi
Chapter 1. Introducing the RS/6000 Enterprise Server Model H80 ......1
Chapter 2. Using the RS/6000 Enterprise Server Model H80 ........3
Operator Panel ........................3
Scrolling Ball Indicator......................3
Powering Off and Powering On the System...............3
Powering Off the System ....................3
Powering On the System ....................4
Powering Off and Powering On the System Using the Service Processor ....4
POST Indicators........................4
POST Keys .........................5
1Key..........................5
5Key..........................5
6Key..........................5
8Key..........................6
Console Strategy .......................6
Reading the I/O Drawer Operator Panel Display .............7
Checkpoints ........................7
Using the Keyboards ......................7
Using the Three-Button Mouse ...................8
Handling the Mouse Correctly ..................8
Caring for the Mouse .....................8
Cleaning the Mouse .....................9
Using the 3.5-Inch Diskette Drive..................10
Write-Protecting 3.5-Inch Diskettes ................10
Loading and Unloading the 3.5-Inch Diskette .............11
Using the CD-ROM Drive ....................11
Loading the CD-ROM Drive ..................12
Unloading the CD-ROM Drive ..................12
Cleaning the CD-ROM Drive ..................12
Emergency Eject ......................12
Using the Service Processor and Service Agent Features .........14
iii

Service Processor......................14
Electronic Service Agent ...................15
Chapter 3. Using the Service Processor...............17
Service Processor Menus ....................18
Accessing the Service Processor Menus Locally............18
Accessing the Service Processor Menus Remotely ...........18
Saving and Restoring Service Processor Settings ...........18
Menu Inactivity .......................19
General User Menu ......................19
Privileged User Menus .....................20
MainMenu........................20
Service Processor Setup Menu .................22
Passwords ........................23
System Power Control Menu ..................26
System Information Menu ...................29
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus 34
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 34
Processor Card Memory DIMM Locations for Service Processor Menus ....35
Language Selection Menu ...................36
Call-In/Call-Out Setup Menu ..................38
Modem Configuration Menu ..................39
Serial Port Selection Menu ...................40
Serial Port Speed Setup Menu .................40
Telephone Number Setup Menu .................41
Call-Out Policy Setup Menu ..................42
Customer Account Setup Menu .................43
Service Processor Procedures in Service Mode .............43
Service Processor Functions ...................44
System Power-On Methods ...................45
Service Processor Reboot/Restart Recovery ..............46
Boot (IPL) Speed ......................46
Failure During Boot Process ..................46
Failure During Normal System Operation ..............46
Service Processor Reboot/Restart Policy Controls ...........46
System Firmware Updates ....................48
General Information on System Firmware Updates ...........48
Determining the Level of Firmware on the System ...........49
System Firmware Update Using a Locally Available Image ........49
Updating System Firmware From the Service Processor Menus ......50
Updating System Firmware from the AIX Service Aids ..........50
Updating System Firmware from the AIX Command Line .........50
Recovery Mode ......................50
Configuring and Deconfiguring Processors or Memory...........51
Run-Time CPU Deconfiguration (CPU Gard) .............52
Service Processor System Monitoring - Surveillance ...........52
System Firmware Surveillance..................52
Operating System Surveillance .................52
Call-Out (Call-Home) ......................53
Console Mirroring .......................55
iv User’s Guide

System Configuration ....................55
Service Processor Error Log ...................56
LCD Progress Indicator Log ...................57
Service Processor Operational Phases ................58
Pre-Standby Phase .....................58
Standby Phase.......................58
Bring-Up Phase ......................59
Run-Time Phase ......................60
Chapter 4. Using System Management Services............61
62
Password Utilities ......................62
Display Error Log ......................63
Remote Initial Program Load Setup ................63
SCSI Utilities .......................67
Select Console.......................67
MultiBoot.........................68
Select Language ......................71
OK Prompt ........................71
Exiting System Management Services ...............71
Chapter 5. Using the Online and Standalone Diagnostics ........73
Online and Standalone Diagnostics Operating Considerations ........73
Selecting a Console Display ..................73
Identifying the Terminal Type to the Diagnostics ............73
Undefined Terminal Types ...................74
Running Online Diagnostics ..................74
Running Standalone Diagnostics .................74
Running the Diagnostics from a TTY Terminal ............75
Required Diagnostic Attributes..................75
Additional Communication Attributes................77
Additional Keyboard Attributes..................77
Additional Printer Attributes...................78
Online Diagnostics Modes of Operation ...............79
Service Mode .......................79
Running the Online Diagnostics in Service Mode ...........79
Concurrent Mode ......................80
Running the Online Diagnostics in Concurrent Mode ..........80
Maintenance Mode .....................81
Running the Online Diagnostics in Maintenance Mode..........81
Standalone Diagnostic Operation..................81
Running the Standalone Diagnostics ...............81
Chapter 6. Introducing Tasks and Service Aids ............83
Tasks ...........................83
Add Resource to Resource List ..................84
AIX Shell Prompt .......................85
Analyze Adapter Internal Log ...................85
Backup and Restore Media....................85
Certify Media ........................85
Change Hardware Vital Product Data ................86
Contents v

Configure Dials and LPF Keys...................86
Configure Reboot Policy.....................87
Configure Remote Maintenance Policy ................88
Configure Ring Indicate Power-On Policy ...............90
Configure Surveillance Policy ...................90
Create Customized Configuration Diskette...............91
Delete Resource from Resource List ................91
Disk Maintenance .......................91
DisktoDiskCopy......................91
Display/Alter Sector .....................92
Display Configuration and Resource List ...............92
Display Firmware Device Node Information ..............92
Display Hardware Error Report ..................93
Display Hardware Vital Product Data ................93
Display Machine Check Error Log .................93
Display Microcode Level.....................93
Display or Change Bootlist ....................93
Display or Change Diagnostic Run-Time Options ............94
Display Previous Diagnostic Results.................94
Display Resource Attributes ...................95
Display Service Hints......................95
Display Software Product Data ..................95
Display System Environmental Sensors ...............96
Examples ........................97
Display Test Patterns......................97
Download Microcode ......................97
Download Microcode to PCI SCSI RAID Adapter ...........98
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter . . . 98
Download Microcode to a PCI FC-AL Adapter ............98
Download Microcode to Other Devices ...............98
Fibre Channel RAID Service Aid ..................98
Flash SK-NET FDDI Firmware...................99
Format Media ........................99
Hardfile Attached to SCSI Adapter (non-RAID) ............99
Hardfile Attached to PCI SCSI RAID Adapter ............101
Optical Media .......................101
Diskette Format ......................101
Generic Microcode Download ..................102
Hot Plug Task........................102
PCI Hot Plug Manager ....................103
SCSI Hot Swap Manager ...................104
RAID Hot Plug Devices ...................105
Local Area Network Analyzer...................106
Log Repair Action ......................106
Periodic Diagnostics .....................106
PCI RAID Physical Disk Identify..................106
Process Supplemental Media ..................107
Run Diagnostics .......................107
Run Error Log Analysis ....................107
Run Exercisers .......................107
vi User’s Guide

Exerciser Commands (CMD)..................107
Abbreviations .......................108
Memory Exerciser .....................108
Save or Restore Hardware Management Policies ............109
SCSI Bus Analyzer ......................109
SCSD Tape Drive Service Aid ..................110
Spare Sector Availability ....................111
SSA Service Aid .......................111
Update Disk-Based Diagnostics ..................111
Update System or Service Processor Flash ..............111
Attention ........................112
7135 RAIDiant Array Service Aid .................113
Examples ........................113
7318 Serial Communications Network Server Service Aid .........114
Chapter 7. Using the System Verification Procedure ..........115
Step 1. Considerations before Running This Procedure ..........115
Step 2. Loading the Diagnostics..................115
Step 3. Running System Verification ................116
Step 4. Additional System Verification ................116
Step 5. Stopping the Diagnostics .................116
Chapter 8. Hardware Problem Determination ............119
Problem Determination Using the Standalone or Online Diagnostics ......119
Problem Determination When Unable to Load Diagnostics .........124
Appendix A. Environmental Notices................129
Product Recycling and Disposal..................129
Environmental Design .....................129
Unit Emissions.......................129
Appendix B. Notices .....................131
Appendix C. Service Processor Setup and Test ...........133
Service Processor Setup Checklist .................133
Testing the Setup ......................134
Testing Call-In ......................134
Testing Call-Out ......................134
Serial Port Configuration ...................135
Appendix D. Modem Configurations ...............137
Sample Modem Configuration Files ................137
Generic Modem Configuration Files ...............137
Specific Modem Configuration Files ...............137
Configuration File Selection ...................138
Examples for Using the Generic Sample Modem Configuration Files ....140
Customizing the Modem Configuration Files.............140
IBM 7852-400 DIP Switch Settings................141
Xon/Xoff Modems .....................141
Ring Detection ......................141
Contents vii

Terminal Emulators .....................142
Recovery Procedures ....................142
Transfer of a Modem Session ..................142
Recovery Strategy .....................143
Prevention Strategy .....................144
Modem Configuration Sample Files ................145
Sample File modem_m0.cfg ..................145
Sample File modem_m1.cfg ..................148
Sample File modem_z.cfg...................151
Sample File modem_z0.cfg ..................154
Sample File modem_f.cfg ...................157
Sample File modem_f0.cfg ..................160
Sample File modem_f1.cfg ..................163
Index ..........................167
viii User’s Guide

Safety Notices
A danger notice indicates the presence of a hazard that has the potential of causing
death or serious personal injury.
Danger notices appear on the following pages:
vx
A
caution notice indicates the presence of a hazard that has the potential of causing
moderate or minor personal injury.
Caution notices appear on the following pages:
vx
vxi
v11
For a translation of the safety notices contained in this book, see the
System Unit
Safety Information
, order number SA23-2652.
Rack Safety Instructions
vDo not install this unit in a rack where the internal rack ambient temperatures will
exceed 40 degrees C.
vDo not install this unit in a rack where the air flow is compromised. Any side, front or
back of the unit used for air flow through the unit must not be in indirect contact with
the rack.
vCare should be taken to ensure that a hazardous condition is not created due to
uneven mechanical loading when installing this unit in a rack. If the rack has a
stabilizer it must be firmly attached before installing or removing this unit.
vThis unit requires 3 amps with an input of 200-240 V ac power, or it can have -48V
dc power. Consideration should be given to the connection of the equipment to the
supply circuit so that overloading of circuits does not compromise the supply wiring
or overcurrent protection.
vAn electrical outlet that is not correctly wired could place hazardous voltage on the
metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Electrical Safety
Observe the following safety instructions anytime you are connecting or disconnecting
devices attached to the workstation.
ix

DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
When adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from the
existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
During an electrical storm, do not connect cables for display stations, printers,
telephones, or station protectors for communications lines.
CAUTION:
This product is equipped with a three-wire power cable and plug for the user’s
safety. Use this power cable in conjunction with a properly grounded electrical
outlet to avoid electrical shock.
DANGER
To prevent electrical shock hazard, disconnect the power cable from the
electrical outlet before relocating the system.
CAUTION:
This unit has more than one power supply cord. To reduce the risk of electrical
shock, disconnect two power supply cords before servicing.
xUser’s Guide