IBM Enterprise Server H80 Series User manual

RS/6000 Enterprise Server Model H80
~pSeries 660 Models 6H0 and 6H1
User’s Guide
SA38-0565-03
IBM

Fourth Edition (June 2001)
Before using this information and the product it supports, read the information in “Safety Notices” on page ix,
“Appendix A. Environmental Notices” on page 129, and “Appendix B. Notices” on page 131.
A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments
to Publications Department, Internal Zip 9561, 11400 Burnet Road, Austin, Texas 78758-3493. To send comments
electronically, use this commercial internet address: [email protected]. Any information that you supply may be
used without incurring any obligation to you.
©International Business Machines Corporation 2000, 2001. All rights reserved.
Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Notices ........................ix
Rack Safety Instructions .....................ix
Electrical Safety........................ix
Laser Safety Information .....................xi
Laser Compliance ......................xi
Data Integrity and Verification ..................xiii
About This Book.......................xv
ISO 9000..........................xv
Online Publications ......................xv
Related Publications ......................xv
Ergonomic Information .....................xvi
Trademarks.........................xvi
Chapter 1. Introducing the RS/6000 Enterprise Server Model H80 ......1
Chapter 2. Using the RS/6000 Enterprise Server Model H80 ........3
Operator Panel ........................3
Scrolling Ball Indicator......................3
Powering Off and Powering On the System...............3
Powering Off the System ....................3
Powering On the System ....................4
Powering Off and Powering On the System Using the Service Processor ....4
POST Indicators........................4
POST Keys .........................5
1Key..........................5
5Key..........................5
6Key..........................5
8Key..........................6
Console Strategy .......................6
Reading the I/O Drawer Operator Panel Display .............7
Checkpoints ........................7
Using the Keyboards ......................7
Using the Three-Button Mouse ...................8
Handling the Mouse Correctly ..................8
Caring for the Mouse .....................8
Cleaning the Mouse .....................9
Using the 3.5-Inch Diskette Drive..................10
Write-Protecting 3.5-Inch Diskettes ................10
Loading and Unloading the 3.5-Inch Diskette .............11
Using the CD-ROM Drive ....................11
Loading the CD-ROM Drive ..................12
Unloading the CD-ROM Drive ..................12
Cleaning the CD-ROM Drive ..................12
Emergency Eject ......................12
Using the Service Processor and Service Agent Features .........14
iii

Service Processor......................14
Electronic Service Agent ...................15
Chapter 3. Using the Service Processor...............17
Service Processor Menus ....................18
Accessing the Service Processor Menus Locally............18
Accessing the Service Processor Menus Remotely ...........18
Saving and Restoring Service Processor Settings ...........18
Menu Inactivity .......................19
General User Menu ......................19
Privileged User Menus .....................20
MainMenu........................20
Service Processor Setup Menu .................22
Passwords ........................23
System Power Control Menu ..................26
System Information Menu ...................29
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus 34
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 34
Processor Card Memory DIMM Locations for Service Processor Menus ....35
Language Selection Menu ...................36
Call-In/Call-Out Setup Menu ..................38
Modem Configuration Menu ..................39
Serial Port Selection Menu ...................40
Serial Port Speed Setup Menu .................40
Telephone Number Setup Menu .................41
Call-Out Policy Setup Menu ..................42
Customer Account Setup Menu .................43
Service Processor Procedures in Service Mode .............43
Service Processor Functions ...................44
System Power-On Methods ...................45
Service Processor Reboot/Restart Recovery ..............46
Boot (IPL) Speed ......................46
Failure During Boot Process ..................46
Failure During Normal System Operation ..............46
Service Processor Reboot/Restart Policy Controls ...........46
System Firmware Updates ....................48
General Information on System Firmware Updates ...........48
Determining the Level of Firmware on the System ...........49
System Firmware Update Using a Locally Available Image ........49
Updating System Firmware From the Service Processor Menus ......50
Updating System Firmware from the AIX Service Aids ..........50
Updating System Firmware from the AIX Command Line .........50
Recovery Mode ......................50
Configuring and Deconfiguring Processors or Memory...........51
Run-Time CPU Deconfiguration (CPU Gard) .............52
Service Processor System Monitoring - Surveillance ...........52
System Firmware Surveillance..................52
Operating System Surveillance .................52
Call-Out (Call-Home) ......................53
Console Mirroring .......................55
iv User’s Guide

System Configuration ....................55
Service Processor Error Log ...................56
LCD Progress Indicator Log ...................57
Service Processor Operational Phases ................58
Pre-Standby Phase .....................58
Standby Phase.......................58
Bring-Up Phase ......................59
Run-Time Phase ......................60
Chapter 4. Using System Management Services............61
62
Password Utilities ......................62
Display Error Log ......................63
Remote Initial Program Load Setup ................63
SCSI Utilities .......................67
Select Console.......................67
MultiBoot.........................68
Select Language ......................71
OK Prompt ........................71
Exiting System Management Services ...............71
Chapter 5. Using the Online and Standalone Diagnostics ........73
Online and Standalone Diagnostics Operating Considerations ........73
Selecting a Console Display ..................73
Identifying the Terminal Type to the Diagnostics ............73
Undefined Terminal Types ...................74
Running Online Diagnostics ..................74
Running Standalone Diagnostics .................74
Running the Diagnostics from a TTY Terminal ............75
Required Diagnostic Attributes..................75
Additional Communication Attributes................77
Additional Keyboard Attributes..................77
Additional Printer Attributes...................78
Online Diagnostics Modes of Operation ...............79
Service Mode .......................79
Running the Online Diagnostics in Service Mode ...........79
Concurrent Mode ......................80
Running the Online Diagnostics in Concurrent Mode ..........80
Maintenance Mode .....................81
Running the Online Diagnostics in Maintenance Mode..........81
Standalone Diagnostic Operation..................81
Running the Standalone Diagnostics ...............81
Chapter 6. Introducing Tasks and Service Aids ............83
Tasks ...........................83
Add Resource to Resource List ..................84
AIX Shell Prompt .......................85
Analyze Adapter Internal Log ...................85
Backup and Restore Media....................85
Certify Media ........................85
Change Hardware Vital Product Data ................86
Contents v

Configure Dials and LPF Keys...................86
Configure Reboot Policy.....................87
Configure Remote Maintenance Policy ................88
Configure Ring Indicate Power-On Policy ...............90
Configure Surveillance Policy ...................90
Create Customized Configuration Diskette...............91
Delete Resource from Resource List ................91
Disk Maintenance .......................91
DisktoDiskCopy......................91
Display/Alter Sector .....................92
Display Configuration and Resource List ...............92
Display Firmware Device Node Information ..............92
Display Hardware Error Report ..................93
Display Hardware Vital Product Data ................93
Display Machine Check Error Log .................93
Display Microcode Level.....................93
Display or Change Bootlist ....................93
Display or Change Diagnostic Run-Time Options ............94
Display Previous Diagnostic Results.................94
Display Resource Attributes ...................95
Display Service Hints......................95
Display Software Product Data ..................95
Display System Environmental Sensors ...............96
Examples ........................97
Display Test Patterns......................97
Download Microcode ......................97
Download Microcode to PCI SCSI RAID Adapter ...........98
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter . . . 98
Download Microcode to a PCI FC-AL Adapter ............98
Download Microcode to Other Devices ...............98
Fibre Channel RAID Service Aid ..................98
Flash SK-NET FDDI Firmware...................99
Format Media ........................99
Hardfile Attached to SCSI Adapter (non-RAID) ............99
Hardfile Attached to PCI SCSI RAID Adapter ............101
Optical Media .......................101
Diskette Format ......................101
Generic Microcode Download ..................102
Hot Plug Task........................102
PCI Hot Plug Manager ....................103
SCSI Hot Swap Manager ...................104
RAID Hot Plug Devices ...................105
Local Area Network Analyzer...................106
Log Repair Action ......................106
Periodic Diagnostics .....................106
PCI RAID Physical Disk Identify..................106
Process Supplemental Media ..................107
Run Diagnostics .......................107
Run Error Log Analysis ....................107
Run Exercisers .......................107
vi User’s Guide

Exerciser Commands (CMD)..................107
Abbreviations .......................108
Memory Exerciser .....................108
Save or Restore Hardware Management Policies ............109
SCSI Bus Analyzer ......................109
SCSD Tape Drive Service Aid ..................110
Spare Sector Availability ....................111
SSA Service Aid .......................111
Update Disk-Based Diagnostics ..................111
Update System or Service Processor Flash ..............111
Attention ........................112
7135 RAIDiant Array Service Aid .................113
Examples ........................113
7318 Serial Communications Network Server Service Aid .........114
Chapter 7. Using the System Verification Procedure ..........115
Step 1. Considerations before Running This Procedure ..........115
Step 2. Loading the Diagnostics..................115
Step 3. Running System Verification ................116
Step 4. Additional System Verification ................116
Step 5. Stopping the Diagnostics .................116
Chapter 8. Hardware Problem Determination ............119
Problem Determination Using the Standalone or Online Diagnostics ......119
Problem Determination When Unable to Load Diagnostics .........124
Appendix A. Environmental Notices................129
Product Recycling and Disposal..................129
Environmental Design .....................129
Unit Emissions.......................129
Appendix B. Notices .....................131
Appendix C. Service Processor Setup and Test ...........133
Service Processor Setup Checklist .................133
Testing the Setup ......................134
Testing Call-In ......................134
Testing Call-Out ......................134
Serial Port Configuration ...................135
Appendix D. Modem Configurations ...............137
Sample Modem Configuration Files ................137
Generic Modem Configuration Files ...............137
Specific Modem Configuration Files ...............137
Configuration File Selection ...................138
Examples for Using the Generic Sample Modem Configuration Files ....140
Customizing the Modem Configuration Files.............140
IBM 7852-400 DIP Switch Settings................141
Xon/Xoff Modems .....................141
Ring Detection ......................141
Contents vii

Terminal Emulators .....................142
Recovery Procedures ....................142
Transfer of a Modem Session ..................142
Recovery Strategy .....................143
Prevention Strategy .....................144
Modem Configuration Sample Files ................145
Sample File modem_m0.cfg ..................145
Sample File modem_m1.cfg ..................148
Sample File modem_z.cfg...................151
Sample File modem_z0.cfg ..................154
Sample File modem_f.cfg ...................157
Sample File modem_f0.cfg ..................160
Sample File modem_f1.cfg ..................163
Index ..........................167
viii User’s Guide

Safety Notices
A danger notice indicates the presence of a hazard that has the potential of causing
death or serious personal injury.
Danger notices appear on the following pages:
vx
A
caution notice indicates the presence of a hazard that has the potential of causing
moderate or minor personal injury.
Caution notices appear on the following pages:
vx
vxi
v11
For a translation of the safety notices contained in this book, see the
System Unit
Safety Information
, order number SA23-2652.
Rack Safety Instructions
vDo not install this unit in a rack where the internal rack ambient temperatures will
exceed 40 degrees C.
vDo not install this unit in a rack where the air flow is compromised. Any side, front or
back of the unit used for air flow through the unit must not be in indirect contact with
the rack.
vCare should be taken to ensure that a hazardous condition is not created due to
uneven mechanical loading when installing this unit in a rack. If the rack has a
stabilizer it must be firmly attached before installing or removing this unit.
vThis unit requires 3 amps with an input of 200-240 V ac power, or it can have -48V
dc power. Consideration should be given to the connection of the equipment to the
supply circuit so that overloading of circuits does not compromise the supply wiring
or overcurrent protection.
vAn electrical outlet that is not correctly wired could place hazardous voltage on the
metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Electrical Safety
Observe the following safety instructions anytime you are connecting or disconnecting
devices attached to the workstation.
ix

DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
When adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from the
existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
During an electrical storm, do not connect cables for display stations, printers,
telephones, or station protectors for communications lines.
CAUTION:
This product is equipped with a three-wire power cable and plug for the user’s
safety. Use this power cable in conjunction with a properly grounded electrical
outlet to avoid electrical shock.
DANGER
To prevent electrical shock hazard, disconnect the power cable from the
electrical outlet before relocating the system.
CAUTION:
This unit has more than one power supply cord. To reduce the risk of electrical
shock, disconnect two power supply cords before servicing.
xUser’s Guide

Laser Safety Information
CAUTION:
This product may contain a CD-ROM which is a class 1 laser product.
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with the IEC 825 (first edition 1984) as a class 1 laser product. Consult the
label on each part for laser certification numbers and approval information.
CAUTION:
All IBM laser modules are designed so that there is never any human access to
laser radiation above a class 1 level during normal operation, user maintenance,
or prescribed service conditions. Data processing environments can contain
equipment transmitting on system links with laser modules that operate at
greater than class 1 power levels. For this reason, never look into the end of an
optical fiber cable or open receptacle. Only trained service personnel should
perform the inspection or repair of optical fiber cable assemblies and receptacles.
Preface xi

xii User’s Guide

Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of
undetected data corruption or loss. This risk, however, cannot be eliminated. Users who
experience unplanned outages, system failures, power fluctuations or outages, or
component failures must verify the accuracy of operations performed and data saved or
transmitted by the system at or near the time of the outage or failure. In addition, users
must establish procedures to ensure that there is independent data verification before
relying on such data in sensitive or critical operations. Users should periodically check
the IBM support websites for updated information and fixes applicable to the system and
related software.
xiii

xiv User’s Guide

About This Book
This book provides information on how to install and remove options, use the system,
use diagnostics, use service aids, and verify system operation. This book also provides
information to help you solve some of the simpler problems that might occur.
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing
of this product.
Online Publications
RS/6000 and pSeries publications are available online. To access the online books, visit
our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/
Related Publications
The following publications are available:
vThe
System Unit Safety Information , order number SA23-2652, contains translations
of safety information used throughout this book.
vThe
RS/6000 Enterprise Server Model H80, ^ pSeries 660 Models 6H0 and
6H1 Installation Guide
, order number SA38-0575, contains information on how to set
up and cable the system, install and remove options, and verify system operation.
vThe
RS/6000 Enterprise Server Model H80 and ^ pSeries 660 Models 6H0
and 6H1 Service Guide
, order number SA38-0566, contains reference information,
maintenance analysis procedures (MAPs), error codes, removal and replacement
procedures, and a parts catalog.
vThe
7014 Model T00 and T42 Rack Installation and Service Guide , order number
SA38-0577, contains information regarding the 7014 Model T00 and T42 Rack in
which the Model H80 and 660 Models 6H0 and 6H1 may be installed.
vThe
RS/6000, ^ pSeries Diagnostic Information for Multiple Bus Systems ,
order number SA38-0509, contains diagnostic information, service request numbers
(SRNs), and failing function codes (FFCs).
vThe RS/6000, ^ pSeries Adapters, Devices, and Cable Information for
Multiple Bus Systems
, order number SA38-0516, contains information about
adapters, devices, and cables for your system. This manual is intended to
supplement the service information found in the
RS/6000, ^ pSeries
Diagnostic Information for Multiple Bus Systems
.
vThe
PCI Adapter Placement Reference , order number SA38-0538, contains
information regarding slot restrictions for adapters that can be used in this system.
vThe
Site and Hardware Planning Information , order number SA38-0508, contains
information to help you plan your installation.
xv

Ergonomic Information
After you have set up your system, we encourage you to visit the Healthy Computing
Web site. Good ergonomic practice is important to get the most from your workstation
and to avoid discomfort. This means that the equipment and the workplace should be
arranged to suit your individual needs and the kind of work you do.
The Healthy Computing Web site gives ergonomic guidelines to help you understand
the ergonomic considerations that you should know when working at a computer
workstation. The address is:
http://www.us.pc.ibm.com/healthycomputing
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:
vAIX
ve (logo)
vRS/6000
vpSeries
Other company, product, and service names may be trademarks or service marks of
others.
xvi User’s Guide

Chapter 1. Introducing the RS/6000 Enterprise Server Model H80
The Model H80 and 660 Models 6H0 and 6H1 is a multiprocessor, multibus system
packaged in drawers. The processors and memory are packaged in a 5 EIA-unit central
electronics complex (CEC drawer), and the I/O devices are in a 5 EIA-unit I/O drawer.
The basic system consists of one CEC drawer and one I/O drawer in the same rack.
Connections between the CEC drawer and I/O drawers are made through a number of
cables, which include the V/S COMM cable, RIO (remote input/output) cables, and
JTAG cable.
The CEC drawer supports one processor card, which, depending on the system model,
can support up to six processors, each having its own L2 cache. The processors share
common system memory.
The system memory resides on one or two memory riser cards in the CEC drawer. Up
to 32 GB of system memory can be installed.
Power is provided to the system rack through an ac power cord that is connected to a
distribution bus. Power is connected from the distribution bus to each drawer
independently. All drawers use 200 - 240 V ac power or -48 V dc power.
The primary I/O drawer has the following:
v14 PCI slots
vSystem operator panel
vSPCN controller
vInterrupt and system bus control logic
vService processor
vOptional boot DASDs
vVarious connectors, including four serial port connectors, on the back of the drawer
for the attachment of external devices.
Note: Serial ports 1 and 2 can only be used to access the service processor menus.
No ″heartbeat″-type devices or cables can be used on these ports.
″Heartbeat″-type devices or cables must be installed on serial port 3 or serial
port 4.
The PCI bus speeds are as follows:
vUp to 33Mhz for the four 32 bit slots at 5 V
vUp to 66Mhz for the ten 64 bit slots at 3.3 V
Slots 1-5, 8-10, 13 and 14 support either 32 or 64 bit PCI adapters. The remaining slots
are 32 bit only.
The primary I/O drawer has space for up to three media devices (tape, CD-ROM, and
diskette drive). Two optional disk drives can occupy PCI slots 13 and 14.
1

2User’s Guide

Chapter 2. Using the RS/6000 Enterprise Server Model H80
This chapter discusses system power control and use of options such as the keyboard,
mouse, and drives supported by the Model H80 and 660 Models 6H0 and 6H1.
Operator Panel
The following diagram shows the locations of the operator panel display and
components of the operator panel.
1 Power On/Off Button 4 Reset Button
2 Power On/Off LED 5 Service use only
3 Operator Panel Display 6 Disturbance or System Attention LED
Scrolling Ball Indicator
The first time ac power is connected to the system, or whenever ac power is
disconnected from the system and then reconnected, a scrolling ball that moves from
left to right may be visible in the operator panel display before the first 8xxx progress
code appears; it might not display long enough to be visible. If seen, it may remain in
the operator panel display for a time of less than one second, or up to three to five
seconds, depending on the system and configuration.
Powering Off and Powering On the System
This section provides procedures for powering off and powering on the system.
Powering Off the System
If the system is operating under AIX, type the shutdown command to power off the
system.
If you cannot use this method, you can power off the system by using the following
operator panel power button procedure.
R
12
5
3
4
6
3

Attention: Using the power button on the primary I/O drawer operator panel to power
off the system might cause unpredictable results in the data files, and the next IPL will
take longer to complete.
1. Open the rack door.
2. Press the power button on the primary I/O drawer operator panel.
The power LED on the primary I/O drawer operator panel starts blinking at a fast
rate. B0FF appears in the primary operator panel display.
When the power-off sequence is complete, the system goes into standby mode, as
evidenced by the following:
vOK displays in the primary operator panel display.
vThe primary I/O drawer power LED on the operator panel will start blinking at a slow
rate.
vThe CEC drawer power LED will start blinking at a slow rate.
Powering On the System
Perform the following steps to power on the CEC drawer and attached I/O drawer:
1. Open the rack door. Look for OK in the primary operator panel display, which
indicates that the system is in standby mode.
2. Press the power button on the primary I/O drawer operator panel.
The power LED on the primary I/O drawer operator panel starts blinking at a fast
rate. Checkpoints codes (9xxx) appear in the operator panel display.
When the power-on sequence is complete, the following events occur:
vThe power LED on the primary I/O drawer operator panel stops blinking and stays
on.
vThe power LED on the CEC drawer stops blinking and stays on.
Powering Off and Powering On the System Using the Service Processor
The system can be powered off and on using the System Power Control menu, which is
a Service Processor menu that is available to the privileged user. See “System Power
Control Menu” on page 26.
POST Indicators
POST (Power-On-Self-Test) indicators indicate tests that are being performed as the
system is preparing to load the operating system. The POST indicators are words that
display on the system console. Each time that the system starts another step in the
POST, a POST indicator word appears on the console. Each word is an indicator of the
tests that are being performed.
The POST screen displays the following words:
Memory Memory test
4User’s Guide