IBM eServer BladeCenter HS20Type 8832 User manual

Welcome. . .
Thank you for buying an
IBM server.
This server
contains
information for setting up,
configuring, and using
your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Your server is based
on Enterprise X-Architecture,
and it features superior
performance, availability, and
scalability.
Documentation CD.
Installation
Guideand User’s
Installation and
User’s Guide
Install and start
the blade servers
Install addtional
applications, such as
IBM systems management
software and IBM
ServeRAID programs
System is ready to use.
Go to the Server Support
flowchart to register
and profile your server.
Install options:
• Drives
• Microprocessors
• Storage expansion unit
• Memory
• I/O expansion
If the BladeCenter or
BladeCenter T
is not installed in a
rack, install it now
BladeCenter HS20
Type 8832
Using ServerGuide
Go to the Web for instructions,
http://www.ibm.com/pc/support
Using the NOS
installation instructions
at www.ibm.com/pc/support
Install an operating system
(choose one method)

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
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properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
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http://www.ibm.com/planetwide/
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or view support telephone numbers at
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http://www.ibm.com/planetwide/
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solved?

BladeCenter HS20 Type 8832
Installation and User’s Guide
ER s e r v e r


Note: Before using this information and the product it supports, read the general information in
Appendix B, “IBM Statement of Limited Warranty Z125-4753-07 11/2002,” on page 71 and
Appendix C, “Notices,” on page 87.
First Edition (May 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Related documentation . . . . . . . . . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .5
BladeCenter HS20 specifications for non-NEBS/ETSI environments . . . . .5
BladeCenter HS20 specifications for NEBS/ETSI environments . . . . . .6
IBM BladeCenter and BladeCenter T Documentation CDs . . . . . . . . .7
Hardware and software requirements . . . . . . . . . . . . . . . .7
Using the Documentation Browser . . . . . . . . . . . . . . . . .7
Notices and statements used in this document . . . . . . . . . . . . . .8
What your IBM BladeCenter HS20 Type 8832 offers . . . . . . . . . . .8
Reliability, availability, and serviceability features . . . . . . . . . . . . .9
IBM Director . . . . . . . . . . . . . . . . . . . . . . . . . .10
Major components of the blade server . . . . . . . . . . . . . . . .11
System board illustration . . . . . . . . . . . . . . . . . . . . .12
System-board LED locations . . . . . . . . . . . . . . . . . . .12
Switches and jumpers . . . . . . . . . . . . . . . . . . . . .13
Switches . . . . . . . . . . . . . . . . . . . . . . . . .14
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 2. Blade server power, controls, and indicators . . . . . . . .15
Turning on the blade server . . . . . . . . . . . . . . . . . . . .15
Turning off the blade server . . . . . . . . . . . . . . . . . . . .15
Controls and LEDs . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 3. Installing options . . . . . . . . . . . . . . . . . . .19
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .19
System reliability considerations . . . . . . . . . . . . . . . . .19
Handling static-sensitive devices . . . . . . . . . . . . . . . . .19
Removing the blade server from the BladeCenter unit . . . . . . . . . .20
Opening the blade server cover . . . . . . . . . . . . . . . . . . .22
Removing the blade server bezel assembly . . . . . . . . . . . . . .23
Installing an IDE drive option . . . . . . . . . . . . . . . . . . . .23
Installing memory modules . . . . . . . . . . . . . . . . . . . .25
Installing an additional microprocessor . . . . . . . . . . . . . . . .27
Installing an I/O expansion card . . . . . . . . . . . . . . . . . . .30
Installing an optional expansion unit . . . . . . . . . . . . . . . . .31
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .33
Completing the installation . . . . . . . . . . . . . . . . . . . . .35
Installing the blade server bezel assembly . . . . . . . . . . . . . .36
Closing the blade server cover . . . . . . . . . . . . . . . . . .36
Installing the blade server in the BladeCenter unit . . . . . . . . . . .37
Updating your blade server configuration . . . . . . . . . . . . . .40
Input/output connectors and devices . . . . . . . . . . . . . . . . .41
Chapter 4. Configuring the blade server . . . . . . . . . . . . . . .43
Using the Configuration/Setup Utility program . . . . . . . . . . . . .43
Starting the Configuration/Setup Utility program . . . . . . . . . . . .43
Configuration/Setup Utility menu choices . . . . . . . . . . . . . .44
Using passwords . . . . . . . . . . . . . . . . . . . . . . .46
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .46
ServerGuide features . . . . . . . . . . . . . . . . . . . . .47
© Copyright IBM Corp. 2004 iii

Setup and configuration overview . . . . . . . . . . . . . . . . .47
Typical operating-system installation . . . . . . . . . . . . . . . .48
Installing your operating system without ServerGuide . . . . . . . . . .48
Using the PXE boot agent utility program . . . . . . . . . . . . . . .48
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . .49
Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . .51
Blade server Ethernet controller enumeration . . . . . . . . . . . . . .51
Configuring an IDE RAID . . . . . . . . . . . . . . . . . . . . .52
Creating an IDE RAID array configuration . . . . . . . . . . . . . .52
Deleting an IDE RAID array configuration . . . . . . . . . . . . . .54
Chapter 5. Installing the operating system . . . . . . . . . . . . . .55
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .55
Using RDM Version 4.11 Update 3 or later . . . . . . . . . . . . . . .56
Downloading installation instructions . . . . . . . . . . . . . . . . .56
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . .57
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .57
POST beep code descriptions . . . . . . . . . . . . . . . . . . .58
POST error messages . . . . . . . . . . . . . . . . . . . . . .59
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .60
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .61
Memory problems . . . . . . . . . . . . . . . . . . . . . . .61
Microprocessor problems . . . . . . . . . . . . . . . . . . . .61
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .61
Mouse problems . . . . . . . . . . . . . . . . . . . . . . .63
Network connection problems . . . . . . . . . . . . . . . . . .63
Option problems . . . . . . . . . . . . . . . . . . . . . . .64
Power problems . . . . . . . . . . . . . . . . . . . . . . .64
Service processor problems . . . . . . . . . . . . . . . . . . .65
Light path diagnostics feature overview . . . . . . . . . . . . . . . .65
Diagnosing problems using the light path diagnostics . . . . . . . . . .65
Light path diagnostics table . . . . . . . . . . . . . . . . . . .66
Appendix A. Getting help and technical assistance . . . . . . . . . .69
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .69
Using the documentation . . . . . . . . . . . . . . . . . . . . .69
Getting help and information from the World Wide Web . . . . . . . . . .69
Software service and support . . . . . . . . . . . . . . . . . . .70
Hardware service and support . . . . . . . . . . . . . . . . . . .70
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . .71
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .71
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .74
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .85
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .87
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .87
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .88
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .88
Product recycling and disposal . . . . . . . . . . . . . . . . . . .89
Battery return program . . . . . . . . . . . . . . . . . . . . . .89
Electronic emission notices . . . . . . . . . . . . . . . . . . . .90
Federal Communications Commission (FCC) statement . . . . . . . . .90
Industry Canada Class A emission compliance statement . . . . . . . .90
Australia and New Zealand Class A statement . . . . . . . . . . . .90
iv BladeCenter HS20 Type 8832: Installation and User’s Guide

United Kingdom telecommunications safety requirement . . . . . . . . .90
European Union EMC Directive conformance statement . . . . . . . . .90
Taiwanese Class A warning statement . . . . . . . . . . . . . . .91
Chinese Class A warning statement . . . . . . . . . . . . . . . .91
Japanese Voluntary Control Council for Interference (VCCI) statement . . .91
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Contents v

vi BladeCenter HS20 Type 8832: Installation and User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
viii BladeCenter HS20 Type 8832: Installation and User’s Guide