IBM Netfinity Series User manual

IBM
Netfinity
Four-Way Processor Upgrade Kit
Installation Instructions

IBM Netfinity
Four-Way Processor Upgrade Kit
Installation Instructions

Important
Before using this information and the product it supports, be sure to read the general information under Appendix B, “Product
warranties and notices” on page 27.
First Edition (February 1999)
The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with
local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the products,
services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult
your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
 Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Upgrade installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Before you begin .................................................. 1
Required companion options ......................................... 2
Additional considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Special information for installers ....................................... 3
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Updating the system BIOS ............................................ 4
Removing the shuttle and processor housing .................................. 5
Replacing the diagnostic panel and front panel assemblies ......................... 8
Replacing the power backplane, ac box, and power supplies ........................ 9
Installing a microprocessor kit .......................................... 11
Installing memory-module kits .......................................... 14
Installing the processor housing ......................................... 16
Completing the upgrade installation ....................................... 21
Updating the system configuration ...................................... 21
Updating the system diagnostic programs .................................. 22
Updating the advanced system-management processor code ...................... 23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Appendix A. Help and service information ................................. 26
Step 1: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Step 2: Preparing for the service call ...................................... 26
Step 3: Placing the service call to IBM ..................................... 26
Appendix B. Product warranties and notices ............................... 27
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General
Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 -
General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Part 2 - Worldwide Country-Unique Terms ................................. 31
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
 Copyright IBM Corp. 1999 iii

Safety information
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Installálás előtt olvassa el a Biztonsági előírások kézikönyvét !
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si prečítajte Informačnú brožúrku o bezpečnosti.
iv  Copyright IBM Corp. 1999

Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
1
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
– Connect all power cords to a properly wired and grounded electrical outlet.
– Connect to properly wired outlets any equipment that will be attached to this
product.
– When possible, use one hand only to connect or disconnect signal cables.
– Never turn on any equipment when there is evidence of fire, water, or structural
damage.
– Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise in
the installation and configuration procedures.
– Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety information v

vi Processor Upgrade Instructions

Upgrade installation
You can upgrade your Netfinity 5500 or Netfinity 5500 M10 server with up to four Intel Pentium II
Xeon microprocessors or up to four Pentium III Xeon microprocessors. This Processor Upgrade Kit
provides a new microprocessor assembly that includes the processor board and three terminator cards. It
does not include the microprocessors, voltage regulator modules (VRMs), or memory modules.
You must install at least one microprocessor kit. Optionally, you can install up to four microprocessor kits.
(The microprocessor kits include the required VRMs.) You must also install the memory-module kits.
This book provides instructions for installing the Processor Upgrade Kit. It also includes instructions for
installing the microprocessors, VRMs, and the memory-module kits.
Important
This Processor Upgrade Kit must be installed by trained service personnel. Contact IBM or a trained
service provider for assistance.
Before you begin
Read through these instructions to familiarize yourself with the installation procedure. Be sure you have
the additional microprocessors and memory options required to complete the upgrade (see “Required
companion options” on page 2).
The option contains the following items:
Processor housing assembly, consisting of:
– Processor housing
– Processor board
– Memory board
– Three terminator cards
– Fan Assembly
Power supply
Power supply handle
Power backplane
Power supply separator
RS-485 interface cable
Processor housing guide
SCSI controller-to-bulkhead cable
Front panel assembly
Diagnostic panel assembly
Air diffuser
Half-card slot insulator
Power supply filler panel
Four blue thumbscrews
Jumper extension cable
 IBM Netfinity 5500 M20 Advanced System Management Processor Firmware Update Diskette
 IBM Netfinity 5500 M20 BIOS Update Diskette
 IBM Netfinity 5500 M20 Diagnostic Update Diskette 1 of 2
 IBM Netfinity 5500 M20 Diagnostic Update Diskette 2 of 2
 IBM Netfinity Four-Way Processor Upgrade Kit Installation Instructions (this book)
 Copyright IBM Corp. 1999 1

 IBM Netfinity 5500 M20 Server Library , which includes the ServerGuide CDs
IBM Netfinity 5500 M20 system service label
Intel microprocessor label
Two upgrade stickers
Note: The illustrations in this book might be slightly different from your hardware.
Required companion options
You must install the following companion options with the Processor Upgrade Kit:
1. You can install one to four microprocessor kits in your server. To avoid damage and ensure proper
server operation when you install a new or an additional microprocessor, use microprocessors that
have the same cache size and type, and the same clock speed.
Note: If you are upgrading a Netfinity 5500 M10, your server might come with one or more
microprocessors that are compatible with this Processor Upgrade Kit.
2. You can add memory modules to your server in any of the following configurations.
128 MB synchronous dynamic random access memory (SDRAM) error checking and correction
(ECC) registered dual inline memory module (DIMM)
256 MB registered SDRAM ECC DIMM
512 MB registered SDRAM ECC DIMM
A combination of the 128 MB, 256 MB, and 512 MB registered SDRAM ECC DIMMs
For more information about the memory configurations supported, see “Installing memory-module kits”
on page 14.
3. Optionally, you can install a second 500-watt power supply for redundant power. With a redundant
power supply installed, you can replace a failing power supply without turning off the server.
Additional considerations
Additionally, review the following considerations:
1. You must remove any adapter you have installed in slot 6. You can populate slot 5 only with a
half-size adapter. Before you install the option, consider how to maximize the performance of your
adapters using slots 1 through 5. Review the documentation that comes with the adapters and the
documentation that comes with your server for more information.
2. You need the following items to install the Processor Upgrade Kit.
A medium flat blade screwdriver
A medium Phillips screwdriver
The documentation that comes with your server
2Processor Upgrade Instructions

3. If you need to move the server to install the option, arrange for additional help.
4
CAUTION:
Use safe practices when lifting.
This book contains the warranty for your option. Store it in a safe place for future reference.
Special information for installers
Be sure to leave this booklet with the server owner because it contains the warranty and service
information.
IBM service personnel, record all time to service code 33, using the appropriate completion status,
machine type, and serial number. Use TA (tac code) L01 and action code 4, for the installation. Use
the appropriate TA and action code if you experience problems. Record other B/O as 990 and enter
the MES number of 866UPG in the MES field (requires a six-digit number).
IBM business partners, authorized to provide warranty service, can be reimbursed for installation of
this upgrade. To request payment, submit a warranty claim using type of service OE (Engineering
Change Announcement) ECA #991.
k18 kg (37 lbs) k32 kg (70.5 lbs) k55 kg (121.2 lbs)
Upgrade installation 3

Important
If the Disable Advanced System Management Processor jumper (J51) on the system board has a jumper
installed, remove the jumper. Refer to the “Hardware Information” section of the IBM Netfinity 5500 M20
Server Library for instructions on working with jumpers.
Note: In normal operation, there is no jumper on J51. A jumper installed on J51 disables the Netfinity
Advanced System Management Processor.
J51
Updating the system BIOS
Complete this procedure to update the system BIOS.
1. Insert the IBM Netfinity 5500 M20 BIOS Update Diskette in the diskette drive.
2. Press Ctrl+Alt+Del to restart your server. The system begins the power-on self-test (POST).
3. Select 1 - Update POST/BIOS from the menu that contains various flash (update) options.
4. Select Y when you are asked if you would like to move the current POST/BIOS image to the backup
ROM location.
Important: The backup image of the current POST/BIOS is helpful with troubleshooting the upgrade,
if troubleshooting becomes necessary.
5. Select N when you are asked if you would like to save the current code to a diskette.
6. You will be asked to choose which language you wish to use. Select your language (0–7) and press
Enter to accept your choice.
4Processor Upgrade Instructions

7. Press Enter to start the update process.
8. Press Enter to confirm that you want to update the system BIOS. When the update process
completes, you will be prompted to remove the diskette and press Enter to restart the system.
9. Remove the diskette and go to “Removing the shuttle and processor housing.”
Removing the shuttle and processor housing
Complete this procedure to remove the shuttle and processor housing.
1. Remove all media (diskettes, CDs, optical discs, or tapes) from the drives.
2. Turn off the server and any attached devices.
5
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure that
all power cords are disconnected from the power source.
1
2
3. If you are in the United Kingdom and have a modem or fax machine attached to your server, you must
disconnect the telephone line from the server before unplugging any power cords (also known as
power cables). When reassembling your server, you must reconnect the telephone line after you plug
in the power cords.
4. Disconnect all power cords (cables) from electrical outlets.
5. Disconnect all power cords from the server.
Note: The power cords used with your server are compatible with this option. Keep a power cord
nearby for use after the upgrade is installed.
6. Disconnect all communication cables from external receptacles.
7. Note the location of the remaining cables and cords; then, disconnect them from the server.
Upgrade installation 5

8. Unscrew the top cover thumbscrews .1/ and remove the top cover .2/.
9. Loosen the four thumbscrews .1/ at the rear of the shuttle.
10. Slide the shuttle .2/ to the rear of the server.
11. Remove the power supply cables from the rear of the processor housing.
12. Remove the four screws .1/ securing the processor housing.
13. If the processor housing has two levers at the top corners, pull the levers up.
6Processor Upgrade Instructions

14. Lift the processor housing .2/ out of the server and put it aside. This processor housing is not used
with the upgrade.
Note: Keep the processor housing nearby and in a safe place for use in troubleshooting the upgrade,
if troubleshooting becomes necessary.
15. Note the location of all cables connected to the shuttle and disconnect the cables.
16. Remove the shuttle from the server and place it on a flat, static-free surface.
17. Go to “Replacing the diagnostic panel and front panel assemblies” on page 8.
Upgrade installation 7

Replacing the diagnostic panel and front panel assemblies
Complete this procedure to replace the diagnostic panel assembly and the front panel assembly.
1. Replace the diagnostic panel assembly .1/:
a. Disconnect the cable .3/ and remove the screws .2/ that secure the diagnostic panel assembly.
b. Remove the diagnostic panel assembly from the server.
c. Install the diagnostic panel assembly that comes with this option. Connect the cable and secure
the diagnostic panel assembly with screws.
2. Replace the front panel assembly.4/:
a. Disconnect the cable .6/ and remove the screws .5/ that secure the front panel assembly.
b. Remove the front panel assembly from the server.
c. Carefully position the front panel assembly that comes with this option.
d. Connect the cable and secure the panel with screws.
3. Go to “Replacing the power backplane, ac box, and power supplies” on page 9.
8Processor Upgrade Instructions

Replacing the power backplane, ac box, and power supplies
Complete this procedure to replace the power backplane, ac box, and power supplies.
1. Loosen the two screws and remove the ac box.
2. Remove the power supply:
a. Remove any shipping screws from the power supply.
b. Pull the handle on the power supply; then, slide the power supply out of the chassis.
c. Repeat this procedure if a second power supply is installed.
3. Loosen the five screws .2/, disconnect all power cables, and remove the power backplane .1/.
4. Install the power backplane contained in this option:
a. Lower the power backplane with the power supply connectors toward the rear of the server.
b. Seat the power backplane on the guide pins and secure with screws.
Upgrade installation 9

5. Install the power supply separator .2/ contained in this option and secure with screws .1/.
Note: The power supply separator replaces the ac box in this option.
6. Install the power supply contained in this option .3/:
Note: The power supplies you might have in your server are not compatible with this option.
a. Secure the handle to the power supply with screws.
b. Place the handle .4/ on the power supply in the open position, and slide the power supply into the
chassis.
c. Close the handle on the power supply to seat the power supply in the bay.
d. Repeat this procedure if a second power supply is installed.
7. If you are not installing a second power supply, attach the filler panel over the open bay.
8. Go to “Installing a microprocessor kit” on page 11.
10 Processor Upgrade Instructions

Installing a microprocessor kit
The following table shows the order in which microprocessors and VRMs must be installed.
Table 1. Microprocessor and VRM Installation Order
Note: A terminator card must be installed in each microprocessor connector that does not contain a microprocessor.
One Microprocessor Installed in J1
J12
(VRM 1) J13 (VRM 2) J14 (VRM 3) J16 (VRM 4) J17 (VRM 5) J18 (VRM 6)
Installed Installed
Two Microprocessors Installed in J1 and J4
J12
(VRM 1) J13 (VRM 2) J14 (VRM 3) J16 (VRM 4) J17 (VRM 5) J18 (VRM 6)
Installed Installed Installed Installed
Three Microprocessors Installed in J1, J2, and J4
J12
(VRM 1) J13 (VRM 2) J14 (VRM 3) J16 (VRM 4) J17 (VRM 5) J18 (VRM 6)
Installed Installed Installed Installed Installed
Four Microprocessors Installed in J1, J2, J3, and J4
J12
(VRM 1) J13 (VRM 2) J14 (VRM 3) J16 (VRM 4) J17 (VRM 5) J18 (VRM 6)
Installed Installed Installed Installed Installed Installed
Refer to the following illustrations of the processor housing and processor board that come with this option
while you perform the steps in this procedure.
.1/ Processor housing cover
.2/ Quarter-turn fasteners
Upgrade installation 11

.3/ Latches
.4/ Second installed microprocessor (CPU or processor 4)
.5/ First installed microprocessor (CPU or processor 1)
.6/ Microprocessor connector 1 (J1)
.7/ Microprocessor connector 2 (J2)
.8/ Microprocessor connector 3 (J3)
.9/ Microprocessor connector 4 (J4)
.1ð/ Terminator card
.11/ VRM connectors 5 (J17) and 6 (J18)
.12/ VRMs for second microprocessor (VRMs 5 and 6)
.13/ VRMs for first microprocessor (VRMs 1 and 2)
Complete this procedure to install a microprocessor in the processor housing that comes with this option.
1. Determine the connectors where the microprocessor and VRMs are to be installed. See Table 1 on
page 11.
2. Turn the quarter-turn fasteners .2/ and remove the processor housing cover .1/.
3. Pull on the fasteners and remove the fan assembly.
4. If the microprocessor connector .9/ contains a microprocessor terminator card .1ð/, remove the
terminator card from the microprocessor connector.
5. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to any unpainted metal
surface on the processor housing; then, remove the microprocessor from the package.
b. Hold the microprocessor .4/ by the open latches .3/, and center the microprocessor over the
microprocessor connector .9/.
Attention: Make sure the microprocessor is oriented and aligned correctly before you try to close
the latches.
c. Press the microprocessor into the connector and carefully close the latches .3/ to seat the
microprocessor in the connector.
12 Processor Upgrade Instructions