IBM IS-PHONE 6.X User manual

April 2007
Quick Installation guide
is-phone for IBM Lotus Notes 6.x / 7.x
Version 7.0.1
Note: Before using this information and the product it supports, read the information „Notices“
on page 3.

January 2007
Contents
1. Introduction...............................................................................................................6
2. Download & Pre-Configuration........................................................................................7
2.1. Installation files.........................................................................................................7
2.2. Pre-Configuration.......................................................................................................7
3. Configuration database.................................................................................................8
4. Calllog database........................................................................................................12
5. Client Installation......................................................................................................13
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 2 / 15

January 2007
Notices
This information was developed for products and services offered worldwide. Consult your is-phone representative for information on
the products and services currently available in your area. Any reference to iscoord product, program, or service is not intended to
state or imply that only that iscoord product, program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any intellectual property right may be used instead. However, it is the user's responsibility to evaluate
and verify the operation of any iscoord product, program, or service. iscoord may have patents or pending patent applications
covering subject matter described in this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to: Iscoord, Director of Licensing, Beustweg 12, CH-8032 Zurich, Switzerland.
ISCOORD PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication. iscoord may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-
iscoord Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this product and use of those Web sites is at your own risk. iscoord may
use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Information concerning non-iscoord products was obtained from the suppliers of those products, their published announcements or
other publicly available sources. iscoord has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-iscoord products. Questions on the capabilities of non-iscoord products should be
addressed to the suppliers of those products. This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and
products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is
entirely coincidental.
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 3 / 15

January 2007
Trademarks
is-phone modules are registered trademarks or service marks.
IBM and IBM Lotus Sametime are trademarks of the International Business Machines Corporation in the United States, other countries,
or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other
countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 4 / 15

January 2007
Terms of use
Permissions for the use of publications is granted subject to the following terms and conditions.
Personal Use: You may reproduce these publications for your personal, non commercial use provided that all proprietary notices are
preserved. You may not distribute, display or make derivative work of these publications, or any portion thereof, without the express
consent of iscoord.
Commercial Use: You may reproduce, distribute and display these publications solely within your enterprise provided that all
proprietary notices are preserved. You may not make derivative works of these publications, or reproduce, distribute or display
these publications or any portion thereof outside your enterprise, without the express consent of iscoord.
Except as expressly granted in this permission, no other permissions, licenses or rights are granted, either express or implied, to the
publications or any information, data, software or other intellectual property contained therein.
iscoord reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use of the publications is
detrimental to its interest or, as determined by iscoord, the above instructions are not being properly followed.
You may not download, export or re-export this information except in full compliance with all applicable laws and regulations,
including all United States export laws and regulations.
ISCOORD MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS ARE PROVIDED "AS-IS" AND
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 5 / 15

January 2007
1. Introduction
These operating instructions give a very detailed description of the functions and settings of the telephone and the possibilities it
offers. You can read the brief description instead if all you need is a quick overview of the most important options. You will have no
trouble operating the telephone if you are already familiar with Lotus Notes. In addition, you can press the F1 key at any time to call
the help function and receive detailed, context-sensitive information on using the individual functions.
Depending on the specific software release employed for IBM Lotus Notes and the telephone, the illustrations in these operating
instructions may be slightly different from how they appear on the screen, but the functions will be the same.
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 6 / 15

January 2007
2. Download & Pre-Configuration
2.1. Installation files
For the installation – you need following files:
setup_7.x.x.exe
isphone_configuration_en.ntf (Notes Configuration Database)
isphone_log_en.ntf (example template for the Log Database)
Please copy the 2 templates into your Notes Data directory.
2.2. Pre-Configuration
Before installing the software, you have to configure the Notes environment.
There is a central Notes Configuration needed, the database can be located local or on the Domino server
Please use the isphone_configuration_en.ntf template and create this database.
Microsoft .NET Framework Runtime must be installed on the on the client workstation
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 7 / 15

January 2007
3. Configuration database
First, you have to create the is-phone configuration database. Normally, this database resides on the server but it can also be
installed on the Notes client.
Create the database with the provided template:
“is-phone configuration template English”
Open the configuration database and and click on
New Profile
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
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January 2007
Profile Name
Profile Name: Enter a Profile Name.
During the is-phone client installation, you have to refer
to this database/profile name. You can have multiple
profiles in one configuration database.
Notes/Domino Authentication
When you start the is-phone client, the Notes user will
be authenticated against this database that is defined in
the Notes/Domino Authentication. The fully qualified
name of the ID file is used for authentication. The
authentication database needs to be a Domino Server
addressbook type database. Normally, it is the Domino
directory. The office phone number of the person
document (Office phone number) of this directory is used
for the PBX registration
Servername: where authentication database resides.
If the database is local, then leave it empty!
Databasename: Enter the Notes database that is used
for authentication.
PBX Authentication
Registrar: TCP/IP Number or DNS name of your
registrar
Realm: Some PBX/Registrar needs a Realm for MD5
authentication
Number of Digits: During client startup, the office
phone number is used for the SIP Registrar
registration. This amount of digits will be used for
reregistration (starting from the “right” side)
e.g. If the office phone number is 123 456 7890 and
the Number of digits is 4, the registration will be
7890
Internal Phone Ranges: Enter the internal phone
number ranges (this is used for signaling/ringing) and
outbound number resolving in case you enter a ITU
standards based phone number
(e.g. [phone])
Password: Password for proxy/PBX authentication
Domain: Enter the Domain name (e.g. iscoord.net).
This is used to build the identity of the user. If you
leave this field empty, then the identity will be
phonenumber@registrar.
Reregister in seconds: Reregistration happens in the
defined interval – if empty or 0 – no reregistration
will be done with the registrar after the 1st successful
registration (some PBX require this)
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 9 / 15

January 2007
Personal Log
Use users mail file: The mail file is used to store all
call log documents. In that case, an additional view
is necessary in order to display the call log in the
is-phone client (vieisphonemessages).
Servername: Enter the servername where the log
database resides. By leaving this field empty, local
will be used (see Calllog installation)
Databasename: Enter the name of the notes
database that is used for the call log
Form Name: Enter the name of the form. By leaving
this field emtpy, “phone message” will be used
(standard phone message form of the mail file)
Phone Books
Enter the Notes Addressbooks that will be loaded into
the is-phone client.
Sametime
You can integrate Sametime awareness in the is-phone
client. During a phone call, the status of the user will
automatically change. A standard text will then be
displayed in the Sametime status of that user. Userid and
password needs to be configured in the is-phone client.
Sametime Server: Enter the IP Number or DNS Name
of your Sametime server
Default Text: Enter the text that should be displayed
when a user is on the phone
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 10 / 15

January 2007
Dialing Rule
Country Code: Enter your country code
(without leading 0)
Area Code: Enter your Area code (without leading 0)
Outbound Line: Enter the prefix for an outside line
Long Distance: Enter the prefix for a long distance
line
International: Enter the prefix for an international
line
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 11 / 15

January 2007
4. Calllog database
Before installing the client, you have to create on the the clients call log database (if you're not using the user's mailfile).
In case you use the mailfile, an additional view (vieisphonemessages has to be integrated into the mailfile.
Create the database with the provided template:
“is-phone log english template”
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 12 / 15

January 2007
5. Client Installation
To install the is-phone for IBM Lotus Notes, you need local administrator rights. The is-phone can be installed via the installer
(setup_7.x.exe).
Prerequisite: Windows 2000 or XP, Microsoft.NET 2.0 Runtime
Start setup_7.x.x.exe
Click Next
Accept the license agreement
Click I agree
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 13 / 15

January 2007
Accept the license agreement
Click I agree
Enter the destination folder where the software needs to
be installed
Click Install
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 14 / 15

January 2007
Complete the installation.
Click Finish
© All rights reserved. Subject to change without notice.
is-phone for IBM Lotus Notes powered by iscoord, beustweg 12, ch-8032 zurich, switzerland
phone [phone], fax [phone], e-mail: [email protected], www.iscoord.com, www.is-phone.com
Page 15 / 15