ICI FM PLUS P Series User manual

FM PLUS P SERIES IR CAMERA
USER MANUAL
PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON.
IMPORTANT SAFETY INFORMATION INSIDE.
2105 W. Cardinal Dr. Beaumont, TX 77705
ICI cameras fall under US Federal Law and Export Control.
THIS DEVICE IS INTENDED FOR ADJUNCTIVE USE WITH OTHER CLINICAL DIAGNOSTIC
PROCEDURES        
MEASUREMENTS VISUALIZED FROM THE HUMAN FACE. NOT MEANT FOR STANDALONE
CLINICAL DIAGNOSTIC PROCEDURES OR TO TREAT OR DIAGNOSE PATIENTS.

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FM PLUS P SERIES IR CAMERA USER MANUAL
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©Copyright 2021, Infrared Cameras, Inc. - All rights reserved. The
contents of this document may not be reproduced in whole or in parts
without the written consent of the copyright owner.
Printed in the United States of America.
2105 W. Cardinal Dr.
Beaumont, TX 77705
[phone]
www.infraredcameras.com

THE MANUFACTURER RESERVES THE RIGHT TO ALTER THE
SPECIFICATIONS OF THE PRODUCT WITHOUT PRIOR NOTIFICATION. THE
MANUFACTURER ALLOWS HIMSELF THE RIGHT TO MODIFY WITHOUT
ANY PRELIMINARY OPINION THE TECHNICAL SPECIFICATIONS OF THE
PRODUCT. THIS MANUAL MAY CONTAIN TECHNICAL INACCURACIES OR
TYPOGRAPHICAL ERRORS.
NOTICE ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND. NOTWITHSTANDING ANY OTHER
WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE ARE
PROVIDED “AS IS” WITH ALL FAULTS. ICI DISCLAIMS ALL WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE,
OR TRADE PRACTICE.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE
ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED
HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR ICI
REPRESENTATIVE FOR A COPY.
IN NO EVENT SHALL ICI BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING
OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF ICI HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FM PLUS P SERIES IR CAMERA USER MANUAL
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1. General Description
2. Safety Information
3. Intended Use
4. Technical Specifications
5. Structure
6. Package Contents
7. Installation Instructions
8. Computer Setup
9. Cleaning and Maintenance
10. Site and System Validation Checklist
11. Troubleshooting
12. About ICI
Contents
4
4
4
5
6
7
8
13
16
17
18
22

FM PLUS P SERIES IR CAMERA USER MANUAL
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1. General Description
FM Plus Series IR cameras are specially designed to take the body temperature
of a person and to report the total number of persons scanned. Depending on
various skin types and thickness, there may be temperature differences. The
system is designed and most used for adjunctive temperature screening.
2. Safety Information
• This device must be installed by qualified service personnel or system installation
personnel.
• Do take precautions to prevent the lens from being worn, scratched or broken. Avoid
touching the lens to prevent it from being damaged or getting dirty.
• Given that the uncooled thermal infrared image camera uses a very sensitive thermal
sensor, under no circumstances (powered on or off) should the lens be pointed directly
at a strong radiation source (such as sun, direct or reflected laser beam, etc.), otherwise
permanent damage will be caused to the uncooled thermal imager.
• This product is a precise electronic device that must be handled with care during use,
storage, and transportation to prevent dangerous actions such as the device being hit
by external force, or falling from heights.
• During transportation and storage the original packaging box must be used.
• Prior to start of the device, make sure that the power supply is properly connected. If
the power supply is connected incorrectly, the device may be damaged.
• Do not place any objects on the power cord, and do not place the device where the
power cord can be easily touched.
• Do not submerge the device in water. Protect the device from heavy seas and projecting
jets of water. Rated for environments of 5% to 95% non-condensing humidity.
• Do not drop or throw the device.
• Do not put the product into a fire.
• It is recommended to calibrate the device(s) annually.
• If the device operates abnormally, please contact the supplier and do not dismantle the
device on your own.
3. Intended Use
FM Plus Series IR Cameras are used as an adjunct to other clinical diagnostic procedures
for elevated body temperature screening based on the skin surface temperature visualized
from the human face.
Patient population: All age groups
Environment of use: hospitals, sub-acute healthcare settings, public areas, i.e., airports.

FM PLUS P SERIES IR CAMERA USER MANUAL
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4. Technical Specifications
 
Detector Array UFPA
 
FOV 20° x 17° 34° x 26°
Measurement Distance Lens dependent
 384 x 288 
 
 < (50 mK) 0.05 °C at 30 °C (86°F)
 50 Hz 30 Hz
 H 264
 20 °C to 50 °C (68 °F to 122 °F)
 0 °C to 50 °C (32 °F to 122 °F)
 -40 °C to 60 °C (-40 °F to 140 °F)
 5% to 95% non-condensing
Accuracy ± 0.3 °C (0.54°F)
 > 99 %
 232 mm x 145 mm x 85 mm (L x W x H ± 0.5 mm)
(9.13” x 5.71” x 3.35” (L x W x H ± 0.02”))
 12 V DC 1 A, < 15 Watts
 < 1220 g (2.69 lbs)
Interface RJ-45 Ethernet
 H.264 for IR and Visible
 0.01 to 1.0
 IP 54
 Built-in shutter
 1920 x 1080
SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE

FM PLUS P SERIES IR CAMERA USER MANUAL
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
1.
2.
1. RS485 output - reserved
2. COM port - reserved
3. CVBS_OUT output - reserved
4. DC 12V power supply
5. 
3.
4.
5.
5. Structure


FM PLUS P SERIES IR CAMERA USER MANUAL
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6. Package Contents
ENSURE ALL SYSTEM EQUIPMENT AND COMPONENT ITEMS ARE
PRESENT BEFORE BEGINNING INSTALLATION
Temperature Reference
Ethernet Cable
FM Series IR Camera
Power Cord x2
Software USB Drive
Power Adapter

FM PLUS P SERIES IR CAMERA USER MANUAL
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7. Installation Instructions
SELECT AN APPROPRIATE AREA FREE OF IMMEDIATE AIRFLOW
FROM DOORWAYS AND AIR CONDITIONING/VENTILATION
SYSTEMS. THE SELECTED AREA SHOULD HAVE A STABLE
     

A. B.
Mount the Temperature Reference to a
tripod using the ¼-20 mount.
Plug power cord into Temperature Reference.

FM PLUS P SERIES IR CAMERA USER MANUAL
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D.
Mount the FM+ Series IR Camera to a
tripod using the ¼-20 mount.
         



C.
Plug power cord into a
110/120V electrical outlet.

FM PLUS P SERIES IR CAMERA USER MANUAL
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E. F.
Plug one end of the Ethernet
cable into the FM+ Series IR
Camera Ethernet port cable.
Plug the other end of the Ethernet
cable into a computer Ethernet port.
G. H.
Plug power cord into the
power adapter.
Plug the power adapter into FM+
Series IR Camera barrel connector.

FM PLUS P SERIES IR CAMERA USER MANUAL
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J.
Power on devices.
I.
Plug power cord into a 110/120V
electrical outlet.
ENSURE THE CAMERA LENS AND TEMPERATURE REFERENCE
SOURCE ARE FACING EACH OTHER ON PARALLEL PLANES. 
SURE CAMERA TARGET AREA    

       
REFERENCE SOURCE TO WARM UP. THIS WILL PROVIDE THE

SOFTWARE ARRIVES INSTALLED ON COMPUTERS AND TABLETS
PURCHASED FROM ICI AS COMPLETE SYSTEMS AND IT WILL
LAUNCH AUTOMATICALLY ON STARTUP. AFTER THE SOFTWARE
LAUNCHES THE USER SHOULD ENSURE THE TARGET ZONE IS
IN VIEW OF THE CAMERA AND THE TEMPERATURE REFERENCE

IMAGED AS CENTERED AS POSSIBLE.

FM PLUS P SERIES IR CAMERA USER MANUAL
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FM 320+ & FM 640+ SERIES IR CAMERA
SETUP GUIDE
2105 W. Cardinal Dr. Beaumont, TX 77705
Phone: [phone]
Toll Free: [phone]
infraredcamerasinc.com
[e-mail]
We Are IR ™

GRAPHIC FOR ILLUSTRATION PURPOSES ONLY
• The technology should be used to measure only one subject’s
temperature at a time.
• Measurements should not be solely, or primarily, relied upon to
diagnose or exclude a diagnosis of any disease.
• Elevated body temperature should be confirmed with
secondary evaluation methods (e.g., an NCIT or clinical grade
contact thermometer).
• Signage should instruct for the removal of glasses, headwear,
and masks.
• Read the current government guidance regarding the use of
telethermographic systems for skin temperature measurements.
 

requirements for the basic safety and essential performance
of screening thermographs for human febrile temperature

      
identifying febrile humans using a screening thermograph.
CRITICAL INFORMATION
CRITICAL INFORMATION

FM PLUS P SERIES IR CAMERA USER MANUAL
13
Be sure the static IP address is set by doing the following:
1. Click on Windows icon.
2. Click on Settings.
3. Click on Network and Internet.
4. Click on Ethernet.
5. Click on Change Adapter Settings.
6. Right click on Ethernet and choose properties.
7. 
8. The IP address should read 192.168.1.110. If it does not, click in the box and fill in the
correct number.
9. The Subnet Mask should read 255.255.255.0. If it does not, click in the box and fill in
the correct number.
10. Click Ok.

The FM 320 Plus/FM 640 Plus comes configured with static IP addresses for both the visible
and infrared cameras. The visible camera resides at 192.168.1.102, and the infrared camera
lies at 192.168.1.102. Connecting your computer requires settings the IPv4 settings of the
Ethernet port to a static IP address in the same “Class C.” We suggest applying 192.168.1.110
with a subnet mask of 255.255.255.0. There is no need to set a gateway as this is a direct
connection from the computer to the cameras with no router.
8. Computer Setup

FM PLUS P SERIES IR CAMERA USER MANUAL
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
First generation FM Plus Series systems shipped with Inspection Quarantine software
installed on computers and tablets purchased from ICI as complete systems. ICI recommends
upgrading to the most current version of IR Flash STM as ICI no longer offers support for
Inspection Quarantine Software. Uninstall the software as follows:
1. Go to Window Control Panel.
2. Click Programs.
3. Click Uninstall a program.
4. Find the software in the list and click it.
5. Click Uninstall/Change.
6. Click Yes to confirm you want to uninstall.
7. Click Ok.

Software arrives installed on computers and tablets purchased from ICI as complete
systems and it will launch automatically on startup. A copy of the software is provided on
the Software USB Drive. Documentation can be found online on the IR Flash STM web page
under the Downloads section or at this address:

• Processor: i5 or above (Quad Core or better)
• 4 GB or above
• OS: Windows 8/8.1/10
• 256 GB or above
•  1920 x 1080

ICI RECOMMENDS UPGRADING TO THE MOST CURRENT VERSION
OF IR FLASH STM AS SUPPORT FOR INSPECTION QUARANTINE
SOFTWARE IS NO LONGER OFFERED. UNINSTALL THE SOFTWARE
USING THE ABOVE INSTRUCTIONS. CONTACT CUSTOMER


FM PLUS P SERIES IR CAMERA USER MANUAL
15

The computer supplied with a complete system is provided with the Windows Operating
System. IR Flash STM software preinstalled and the system has been checked for viruses
and malware prior to shipping. To further decrease the possibility of introducing malware,
Infrared Cameras Inc. recommends you take steps to reduce the likelihood that the system
be compromised, which include:
• Prior to connecting the system’s computer to the Internet or your secure internal
           

updates as necessary.
• If connecting the system’s computer to the Internet be sure to locate the computer
behind a firewall.
• Install security updates to the computer’s operating system in accordance with your
organization’s policies
• Do not use the system’s computer for other uses.
• Install software updates via instructions provided by Infrared Cameras Inc. only. Do not
install software from unknown entities.
• Don’t connect unknown hardware devices, e.g. USB devices, external hard drives, etc.
to the system computer.
• If you suspect that the system computer has been infected with malware, contact your
organization’s IT department or Infrared Cameras Inc. for further assistance.
If your device does not require usage of the e-mail alert function using the device off a
network is preferred.
Windows 10™ Operating System updates are evaluated by Infrared Cameras Inc. as they
are released by Microsoft. Please contact Infrared Cameras Inc. Technical Support for
compatibility information.
FOLLOW YOUR ORGANIZATION’S CYBERSECURITY POLICIES.

FM PLUS P SERIES IR CAMERA USER MANUAL
16
9. Cleaning and Maintenance

Do not use corrosive chemicals on the optical glass components. The germanium window
surface is coated with anti-reflection coating. Dust, grease, and fingerprints will produce
harmful substances and lead to a decline in performance, or cause scratches. If dirt is found,
please use the following methods:
1. Use a blown balloon or a soft brush to clean the lens surface to avoid dust particles
scratching the anti-reflection film on lens surface during the wiping process.
2. Use a soft cotton or microfiber cloth or lens wiping paper and dip in distilled water.
Gently wipe the lens surface from the middle to the edge, paying attention to not crack
the lens, or use too much liquid. If the lens is still not clean, replace the cloth and repeat
the wiping process.

Do not use corrosive cleaning solutions on the optical glass components. It is recommended
to disinfect the camera surface regularly with a non-corrosive sanitizing product. Follow the
directions provided by the manufacturer of the cleaning solution. Adhere to the sanitation
protocols and cleaning schedule set forth by the employer.

It is recommended to have device(s) re-calibrated annually. Contact customer service to
schedule maintenance.

When the equipment is not in use, the Temperature Reference Source should be placed in a
dust-free and moisture-free environment with a stable temperature and humidity.

FM PLUS P SERIES IR CAMERA USER MANUAL
17
 _______________________________  ___________________________
 __________________  ______________________________
**All those tasked with the initial setup of the temperature screening equipment must be
present during this training.
***This portion of the validation requires a live video feed with the instructors.

Ensure that this area is free from:
• Any direct or indirect (reflected) sunlight
• Warm or cold conductive airflow
HVAC vents/intakes
• Any radiant energy from electrical sources
• Direct or indirect lighting on individuals being screened
 
 

Placement is parallel and perpendicular to screening camera
• At a distance of ~12 feet
Consists of a non-IR reflective homogeneous background
• Minimum size is: 10’ x 8’
• White to gray flat finish
The temperature reference source is in front of background (direct line of sight to the
screening camera) and is framed within the screening image

10. Site and System Setup Validation Checklist
Continues

FM PLUS P SERIES IR CAMERA USER MANUAL
18
Establish a guided pathway from the entrance to the screening area
Design this pathway so there is an equilibration time
No restrooms on ingress pathway
Signage should instruct for removal of glasses, headwear, and masks
Mark the point of measurement on the floor (“V/X” or a set of footprints)
The distance is unique to each screening system
Ensure the line of sight from the temperature reference source to the camera is never
blocked by an individual entering or leaving the point of measurement
The secondary screening area should be setup near the screening area


Level on tripod or other suitable support
Perpendicular to floor and individual being screened
Continues

FM PLUS P SERIES IR CAMERA USER MANUAL
19
Height of camera
 
 
Larger will require a height adjustment to camera
 
The individual’s face and temperature reference source should be in the frame
Distance to temperature reference source: 12 feet
Behind the individual being screened yet visible within the frame of the image
Protect the camera from exposure to direct sunlight to avoid damage to the camera
sensor

On tripod or other stable stand, in front of background, and positioned for visibility
within the frame of the image
 
Warm-up time is 15 minutes

Set up your software according to the instructions provided
Documentation can be found online on the IR Flash STM web page under the Downloads
section or at this address:


Final validation is dependent upon a signed copy of this checklist from each person
responsible for each site.
Upon completion please sign below:
  
Signature: _____________________________ Signature: _______________________________
Print Name: ____________________________ Print Name: ______________________________
Date: ________________

FM PLUS P SERIES IR CAMERA USER MANUAL
20

• Close and reopen software
• Reconnect power & Ethernet cables
• Ensure that camera has been powered on for at least 15 minutes
• Verify that static IP address is correct:
Default IPv4 of 192.168.1.110
Default subnet mask of 255.255.255.0
• Restart computer
• Verify that correct software is installed
• Uninstall & reinstall software, running as administrator
• Verify that firewall is not blocking software
• Try IR Flash STM software. If already using, try a newer or different version.
• For FM Plus cameras on IR Flash STM, ensure firmware update is installed

• Close and reopen software
• Check that software settings are correct:
              
temperature reference source
Temperature reference source has crosshair over it
For FM & FM Plus cameras, ensure that proper calibration or alignment is set
In Inspection System software:
Make sure that facial detection is on
Turn on core body compensation
Set automatic compensation to environmental temperature
• Remove masks & glasses
• Camera is proper distance from person
• Camera is at proper height
• Temperature reference source in view, perpendicular to camera, but not blocked
• Person is looking directly at camera lens, not at an angle
• Reconnect power to camera, temperature reference source, and restart computer.
• Temperature reference source power switch is on
11. Troubleshooting