Ideal Boilers touch User manual

Installation guide
Wireless room thermostat
with hot water control
(DHW & single zone CH)
Logic Heat H / Logic Max Heat H / Logic System S /
Logic Max System S / Vogue System / Vogue Max System

3
Ideal Touch kit contents
• Touch thermostat
• Mounting bracket cover
• Mounting bracket
• Desktop stand
• Ideal relay transceiver
• Batteries (AA)
• Screws and plugs
• Instructions
• SAP registration label
Introduction
Welcome to the Ideal Touch heat and
system guide. This guide is designed to
lead you through the installation and
setup of the Ideal Touch. It is advisable
to read through all steps before
starting the installation.
A user guide and FAQs can be found at
www.idealboilers.com.
The Ideal Touch Heat and System
thermostat must be installed by a Gas
Safe Registered Engineer.
Read the instructions carefully.
Failure to follow these instructions
can damage the product or cause a
hazardous condition.
NOTE: All electrical installation work should be carried out by a suitably
qualified electrician or other competent person.
Disconnect electricity supply to the appliance and heating system before
installing the transceiver. Merely switching the boiler to OFF will still leave a
live feed to the boiler.
Notes on opentherm wiring
The opentherm wire must be connected
from the relay transceiver to the boiler.
A separation of 10mm must be achieved
between the opentherm wiring and
230V wiring.
Use 0.5mmsq heat resistant flex.
For routing of cable outside it is
dependent upon the application,
however cables can be run externally
inside trunking.
Do not run this cable adjacent to mains
voltage supply cables.
Ideal relay transceiver
The Ideal relay transceiver provides
communication between the boiler,
thermostat and zone valves.
The boiler connects to the relay
transceiver via an opentherm wire.
The thermostat connects to the relay
transceiver via a wireless RF connection.
The relay transceiver should be located
near the existing wiring centre.
ErP
Class V as standard. Class VI with an
outside sensor.
Contribution to seasonal space heating
energy eciency:
3% (Class V)
4% (Class VI)

4 5
Installation of Ideal relay transceiver
1. Isolate power to boiler and heating system.
2. Remove the cover of the relay transceiver and screw the base to the wall,
directly above the existing system wiring if possible.
3. Disconnect and dispose of the wiring to the existing two channel timer and
room thermostat.
4. Make connections as in the diagrams below (except the opentherm wiring
- see next steps overleaf). Secure the wires in place using the cable clamps
provided.
If a frost thermostat is connected it should be from live to connection 8 (C/S On)
5. Power to the boiler and heating system should remain isolated.
Relay Transceiver
1 2 3 4 5 6 7 8 9 10
Opentherm
Boiler
opentherm
connector
Wiring
centre
(not
supplied)
L
N
E
R/S - Room Stat
HW - Hot Water
C/S - Cylinder Stat
bl
br
g/y
gr
or
w
KEY
- blue
- brown
- green/yellow
- grey
- orange
- white
Cylinder
Stat
1
C 2
Y plan
valve
or
bl
g/y w
gr
Pump
(if external to boiler)
WEATHER
COMPENSATION
OPENTHERM
Opentherm
Pump
(if external to boiler)
Relay Transceiver
1 2 3 4 5 6 7 8 9 10
R/S - Room Stat
HW - Hot Water
C/S - Cylinder Stat
Cylinder
Stat
1 C
DHW
valve
CH
valve
g/y
bl
gr
or
orbr
bl
gr
g/y
br
wiring
centre
(not
supplied)
bl
br
g/y
gr
or
KEY
- blue
- brown
- green/yellow
- grey
- orange
Boiler
opentherm
connector
L
N
E
WEATHER
COMPENSATION
OPENTHERM
Ideal relay transceiver wiring (Y plan diagram) Ideal relay transceiver wiring (S plan diagram)
*Where the Ideal Touch kit is being fitted to an existing installation (S or Y plan), the wire
connecting any SL IN on the boiler requires disconnecting and making safe. A link wire
should then be connected into the SL1 L-IN connection at the boiler†.
For further details refer to the boiler installation and sevicing instructions.
†Logic Heat H, Logic System S, Vogue Gen2 System

6 7
Boiler opentherm wiring - Logic Boiler opentherm wiring - Vogue
Remove boiler front panel by
removing two screws.
Loosen the two screws on
the front panel and release
catches at rear. Remove the
front panel
Hinge down the control panel.
Release the edge clips to
hinge open the cover.
Hinge down the control panel.
Remove screw and release
the clip.
Connect two wires from the boiler opentherm terminal strip to the opentherm
connections in the relay transceiver.
Maintain 10mm separation between the mains cable and the opentherm cables.
Replace the PCB cover and boiler front panel.
Replace transceiver cover.
Do not switch power on.
Connect two wires from the boiler opentherm terminal strip to the opentherm
connections in the relay transceiver.
Maintain 10mm separation between the mains cable and the opentherm cables.
Replace the PCB cover and boiler front panel.
Replace transceiver cover.
Do not switch power on.
2 21 1
3 3
WEATHER
COMPENSATION
OPENTHERM
Boiler control box
Relay transceiver
+ / - not relevant
here as opentherm
connection is not
polarity specific
WEATHER
COMPENSATION
OPENTHERM
Boiler control box
Relay transceiver
+ / - not relevant
here as opentherm
connection is not
polarity specific

8 9
F
U
S
E
Using a flat bladed
screwdriver remove the
back cover from the
Touch thermostat and
insert only 3 batteries.
Immediately insert the
fourth battery into
the thermostat.
Turn electrical power
back on to the boiler and
heating system.
2M
O
On
Auto
MON10:20
ZONE1
Hold the thermostat
approx 2 metres
away from the relay
transceiver.
1 2 3
4
Thermostat location guidelines
In-between the Ideal relay transceiver and the Touch thermostat there must be:
• Less than 20 metres
• No more than a total of 3 walls and ceilings
• No large metallic objects (e.g. American fridge/freezer)
• No large mirrors or windows
• No walls running along the RF path
The Touch thermostat must not be within 1 metre of a wifi booster / router and
should not be placed near draughts, in direct sunlight or near heat sources.
Thermostat installation
O
On
Auto
MON 10:20
ZONE 1
20.5
Set system date
DONE
BACK
01 01 18
20.5
CONNECTING TO
BOILER
20.5
Set system time
DONE
00 00
Wait for the screen shown on the
left to be displayed. (In the unlikely
event that this screen is not shown
within 20 seconds, electrically
isolate the boiler and heating
system, remove one battery and
repeat from step 2.)
When successfully connected the
screen shown on the left will be
displayed. Set the 24hr clock, then
select “DONE”.
Set the date, then select “DONE”.
If the screen goes blank before
set up is complete, tap the screen
and select MENU to access Help &
Settings to set time and date.
When set up is complete the screen
will go blank.
5
6
7
8
Installation
To attach the thermostat to the wall bracket or desktop stand locate the thermostat
into the 3 lugs and slide downwards until it clicks.
Transceiver

10 11
Ideal relay transceiver
Below are the descriptions of each light on the front of the Ideal relay transceiver.
When illuminated green;
RF connection
The
relay transceiver is connected to thermostat .
Power
Power is being supplied to the relay transceiver.
Opentherm connection
Opentherm connection to the boiler is working correctly.
1
1
1
2
2
2
3
3
3
Battery replacement
Batteries should operate for approximately 18 to 24 months. Only good quality
alkaline batteries are to be used.
If the batteries run out then central heating and hot water will continue to operate
during the set time periods but room temperature control will become less accurate.
Un-clip the thermostat from its cradle by
sliding the Touch thermostat upwards.
Using a flat bladed screwdriver, remove
the rear cover.
Replace batteries and refit battery
cover.
Note. normal operation is indicated by all three green lights being illuminated.

12 13
Troubleshooting
FAULT ACTION
Central Heating
will not switch
ON
Check that central heating is set to be ON or is in a
programmed on period or the override is On
Check that the target room temperature is set to be higher than
the actual room temperature
Check that the power to the boiler is switched on.
For Logic boilers ensure that the mode knob is on.
For Vogue system boilers ensure that the and knobs are
not rotated fully anti-clockwise.
Check that the light on the relay transceiver is on, if not check
there is mains supply to the relay transceiver.
If is shown on the room thermostat, and when the screen is
pressed the message zone 1 fault is shown then either the room
thermostat is too far away from the relay transceiver or there is
unsuitable material in between the relay transceiver and the room
thermostat. Refer to location guidelines on page 8.
Change the batteries in the room thermostat.
If the relay transceiver light is o then check if the wires from
the relay transceiver to the boiler and then onto the boiler PCB are
securely connected.
Check that there is 230V to the zone valve (from relay transceiver
R/S On connection).
If no response, to previous actions, isolate power to boiler and
heating system and return to step 1 page 8.
Central Heating
will not switch
OFF
Check that central heating is set to OFF or is in a
programmed O period and that the override is o.
If is shown on the room thermostat, and when the screen is
pressed the message zone 1 fault is shown then either the Room
Thermostat is too far away from the relay transceiver or there is
unsuitable material in between the relay transceiver and the room
thermostat. Refer to location guidelines on page 8.
Change batteries in the thermostat if no display. Change batteries
if low battery text displayed.
If no response, to previous actions, isolate power to boiler and
heating system and return to step 1 page 8.
Using the Ideal Touch thermostat
Rotate to boost
temperature
Tap to change
heating
operating mode
Flame symbol
indicates heating on
Actual room
temperature
Target room
temperature
Actual room
temperature
Tap to change
hot water
operating mode
Tap to access
main menu
OVERRIDE
HEATING
HEATING
SCHEDULE
OVERRIDE
HOT WATER
HOT WATER
SCHEDULE

14 15
Warranty
All Ideal Touch Controls oer customers the comfort of a 12 month Ideal warranty,
subject to the following terms and conditions. During the period of the warranty we
will replace free of charge, where it suers a mechanical or an electrical breakdown
as a result of defective workmanship or materials, subject to the following conditions
and exclusions;
The warranty will commence from the
date of installation. Without proof of
purchase the warranty will commence
from the date of manufacture (via
serial number).
The Installation needs to be registered
within 30 days of installation, it can be
registered online by visiting
www.idealboilers.com
If the control suers a mechanical or
an electrical breakdown we should be
contacted on one of the
following numbers:
Northern Ireland: 02890 331444
Elsewhere in the UK: 01482 498660
Our normal working times, excluding
Bank holidays, are:
8am – 6pm Monday to Friday
8am – 4pm Saturday
8am – 12 noon Sunday
The warranty does not apply:
To any defect, damage or breakdown
caused by deliberate action, accident,
misuse or third party interference
including modification or
failed batteries.
To any defect, damage or breakdown
caused by the design, installation
and maintenance of the central
heating system.
To any other costs or expenses
caused by or arising as a result of the
breakdown of the controls.
To any defect resulting from the
incorrect installation of the controls.
To any costs incurred during delays in
fixing reported faults.
Our Ideal Warranty is oered in
addition to the rights provided to
a consumer by law. Details of these
rights can be obtained from a Trading
Standards Authority or a Citizens
Advice Bureau.
Guarantor – Ideal Boilers Ltd, P.O. Box
103, National Avenue, Hull, HU5 4JN.
FAULT ACTION
Hot Water will
not switch ON Check that hot water is set to be ON or is in a programmed
on period or the override is on.
Check that the cylinder thermostat is calling for heat (230V to C/S
on connection on relay transceiver).
Check that the power to the boiler is switched on.
For Logic boilers ensure that the mode knob is on.
For Vogue system boilers ensure that the knobs are not
rotated fully anti-clockwise.
Check that the light on the relay transceiver is on, if not then
check there is mains supply to the relay transceiver.
If the relay transceiver light is o then check if the wires from
the relay transceiver to the boiler and then onto the boiler PCB are
securely connected.
Check that there is 230V to the zone valve (from relay transceiver
hot water on connection).
If no response, to previous actions, isolate power to boiler and
heating system and return to step 1 page 8.
Hot Water will
not switch OFF Check that hot water is set to OFF or is in a programmed o
period and that the Override is o.
If no response, to previous actions, isolate power to boiler and
heating system and return to step 1 page 8.

Consumer Helpline
T: 01482 498660
Technical Helpline
T: 01482 498663
SCAN HERE FOR FURTHER HELP
For further information including a User Guide and FAQs, see www.idealboilers.com
Ideal Boilers Ltd
P.O. Box 103, National Avenue
Hull, HU5 4JN.
www.idealboilers.com
212878 A02