Idis DirectIP DH-2000P Series User manual

DH-2010P
DH-2018P
DirectIP™
PoE Switch
Operation Manual
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2
Before reading this manual
This operation manual contains basic instruction on installing and using DirectIP™ PoE Switch, an IDIS
product.
Users who are using this product for the rst time, as well as users with experience using comparable
products, must read this operation manual carefully before use and heed to the warnings and precautions
contained herein while using the product. Safety warnings and precautions contained in this operation
manual are intended to promote proper use of the product and thereby prevent accidents and property
damage and must be followed at all times.
Once you have read this operation manual, keep it at an easily accessible location for future reference.
• Unauthorized reproduction of this manual is prohibited.
• The manufacturer will not be held responsible for any product damage resulting from the use
of unauthorized parts and accessories or from the user's failure to comply with the instructions
contained in this operation manual.
• It is recommended that rst-time users of DirectIP™ PoE Switch and individuals who are not
familiar with its use seek technical assistance from their retailer regarding product installation and
use.
• If you need to disassemble the product for functionality expansion or repair purposes, you must
contact your retailer and seek professional assistance.
• Both retailers and users should be aware that this product has been certied as being
electromagnetically compatible for commercial use. If you have sold or purchased this product
unintentionally, please replace with a consumer version.
Safety Symbols
Symbol Type Description
Warning An important instruction or set of important instructions that can lead to
severe injury or even death if not followed.
Caution An instruction or set of instruction that can lead to personal injury and/or
property damage if not followed.
In-Text
Symbol Type Description
Caution Important information concerning a specic function.
Note Useful information concerning a specic function.

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FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE,
PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT.
THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED
AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL
INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR
COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. THIS CLASS OF DIGITAL
APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection
systems)
This marking shown on the product or its literature, indicates that it should not be disposed with
other household wastes at the end of its working life. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, please separate this from other types of wastes
and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government oce, for details of where and how they can take this item for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product should not be mixed with other commercial wastes for disposal.

4
Safety Precautions
Safety Precautions
Information contained in this section of the manual serve to prevent accidents and property damage
through proper use of the product. Please read the following instructions carefully and follow them at
all times.
Warning Failure to comply can lead to severe injury or even death.
Installation
Make sure to turn o the product before installing it and to use a dedicated power outlet.
●Presents overheating, re, and electric shock hazards.
Do not use the product in an excessively hot (50°C or above), cold (0°C or below), or humid
environment.
●Presents a re hazard.
Set up the product in a shaded area providing protection against exposure to direct sunlight and
maintain an even ambient temperature. Do not set up the product in the vicinity of heat-generating
objects and appliances such as candles and heaters.
●Presents a re hazard.
There are high-voltage components inside the product. Do not attempt to open the cover or
disassemble, repair, or modify the product.
●Presents re, electric shock, and physical injury hazards.
Connection ports on the rear of the product protrude out slightly, and placing the back of the product
too close to a wall will cause the cables to bend excessively and even break. Maintain a distance of at
least 15cm between the back of the product and the wall it faces.
●Presents re, electric shock, and physical injury hazards.
Do not use the product in an particularly humid, dusty, or sooty environment.
●Presents electric shock and re hazards.
Always keep the operating environment clean and free of dust. Use a piece of dry cloth to clean the
product. Do not use water, thinner, or organic solvents.
●Failure to do so can damage the product's nish and presents an electric shock hazard.

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Safety Precautions
Power
Voltage uctuation of the power supply must be within 10% of the voltage rating, and the power
outlet must be grounded. Do not plug in electrical appliances such as a hair dryer, iron, and
refrigerator into the same power outlet as the product.
●Presents overheating, re, and electric shock hazards.
Do not bend the power cable excessively or place heavy objects on top of it.
●Presents a re hazard.
Do not pull on the power cable or handle the power plug with wet hands. Do not insert the power plug
into a loose power outlet.
●Presents re and electric shock hazards.
You may want to install a UPS (Uninterruptible Power Supply) system for safe operation in order to
prevent damage caused by an unexpected power stoppage. Any questions concerning UPS, consult
your UPS retailer.
Product Use
Do not place a cup or container lled with a liquid on top of the product.
●The liquid may spill over and damage the product's internals and cause a re hazard.
Avoid dangerous situations such as placing the product or its power cable on a humid/wet oor, using
an ungrounded extension cord, using a damaged (exposed) power cable, and failing to properly
ground the product. Contact the retailer or a specialist if you encounter a problem.
●Presents re and electric shock hazards.
If there is a strange noise or smell coming from the product, unplug the power cable and contact the
service center right away.
●Presents re and electric shock hazards.
Caution Failure to comply can lead to minor injury and/or product
damage.

6
Safety Precautions
Installation
Do not set up the product in an area that is exposed or susceptible to strong magnetism, radio waves,
and/or impact and avoid setting up the product in the vicinity of wireless transmission devices such as
a radio or a television.
●Set up the product in an area devoid of magnetic objects, radio waves, and vibrations.
Set up the product in an open and well-ventilated area.
●Environmental factors greatly aect the product's performance and durability. Allow at least 15cm of
clearance behind the product and at least 5cm of clearance on either side of the product.
Set up the product on a at and stable surface. Do not stand the product on its side or at an angle.
●The product may tip over or drop on the oor, which can lead to a malfunction and/or personal injury.
Ensure the product's power plug is easily accessible.
●It must be easy to pull out the power plug in the event of a serious malfunction or re.
Do not set up the product in an area susceptible to strong impact or vibrations.
●Failure to do so can cause the product to malfunction.
Product Use
Do not allow conductive objects to enter inside the product's ventilation openings.
●Failure to do so can cause the product to malfunction.
Do not place heavy objects on top of the product.
●Failure to do so can cause the product to malfunction.
Do not unplug the power cable or pick up/move the product while it is in operation.
●Failure to do so can cause the product to malfunction.
Always remember to turn o the product before connecting an optical cable.
Do not remove the optical cable's rubber cover until it's time to connect it to the product. The cover
protects the cable from contamination. Once removed, store it at a safe location for future use.
Do not look directly into the tip of the optical cable or the laser beam emitting through it. In addition,
do not point the laser at your eyes.
Regularly inspect the operating status of the product and contact the retailer or service center right
away if any issues are identied.

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Table of Contents
1
2
3
Part 1 - Introduction 8
Product Features 8
Accessories 10
Overview 10
Front Panel 10
Rear Panel 14
Part 2 - Installation 15
Tools for Installation 15
Mounting to a Rack (DH-2018P only) 15
15
Installation 16
Port Connection 17
DirectIP™ NVR Connection 17
DirectIP™ Camera Connection 18
Cascading 19
Port Connection Warnings and Tips 19
Part 3 - Miscellaneous 20
Troubleshooting 20
Specications 21

8
Part 1 -Introduction
Product Features
This multi-port, DirectIP™-based, and IEEE 802.3af and IEEE 802.3at Power over Ethernet-enabled layer2
fast Ethernet PoE Switch oers the following features:
●DirectIP™
– Automatic network IP conguration
– Individual port data transmission to DirectIP™ NVR (Network Video Recorder)
●PoE
– IEEE 802.3af/at compliant
– Power to application over Ethernet cabling
– Central power control for greater network utility
– PoE alternate B power supply
Power feeding over 4/5 & 7/8 data twisted.
●Advanced Interface
– 100Mbps data transfer rate on service ports
– 1Gbps data transfer rate on uplink ports
●Switch Function
– Standard Ethernet bridge
This PoE switch is able to provide data and power at the same time to the connected network cameras
through Ethernet cables by using PoE-enabled ports. It does not need a seperate power outlet for each
network camera and it will reduce the installation costs.
This PoE switch provides intelligent services such as QoS, security, ACL (Access Control List), and multicast
management to ensure stable network communications and to establish high-performance network.
Two of service ports are RJ-45 connectors that support 10/100/1000 BASE-T without PoE (Power Over
Ethernet) function. The other ports are RJ-45 connectors that support 10/100 BASE-TX with PoE function.

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DirectIP™ PoE Switch Connection Diagram
AUDIOOUT
NC C NOARI G RS-485
- +
A/1A/2A/3A/4 G
Tx Rx
RS-232
AUDIOIN
VGAOUT HDOUT
eSATA
1 3
2 4
B D F H
100-240V~
DirectIP™ NVR
DirectIP™ PoE Switch
Types of Cables
UTP Cable (Data only)
UTP Cable (Data + PoE)

10
Part 1 - Introduction
Accessories
Upon unpackaging the product, check the contents inside to ensure that all the following accessories
are included.
●DH-2010P/2018P
●Power Cable
●Manual
●Rack Mount Brackets: 2EA (DH-2018P only)
●Screws (6EA for DH-2018P only)
Overview
Front Panel
DH-2010P
1 2
2
3 4
4
56
7
1 2
DH-2018P
1 2
2
3 4
4
56
7
12
1RJ-45 Service Ports 2RJ-45 Service Port LEDs 3RJ-45 Uplink Ports
4RJ-45 Uplink Port LEDs 5Reset Switch 6PoE Max. LED
7Power LED

11
Part 1 - Introduction
1RJ-45 Service Ports
These are PoE-enabled RJ-45 ports. Connect a network camera to one of these ports.
Model Port Number
DH-2010P 1 - 8
DH-2018P 1 - 16
• PoE-supported network cameras will receive power over the signal line, without the use of
an external power source.
• Each port is enabled with Auto-MDI/MDI-X detection and operates as a 10/100Mbps full/half
duplex mode.
2RJ-45 Service Port LEDs
These LEDs indicate the status of the RJ-45 service ports.
• The LED color indicates connection and communications speeds with the connected device.
• Each LED indicates L/A (network link/activity) or PoE status based on the position of the PoE
LED button.

12
Part 1 - Introduction
LED Status Indications
Mode Status Color Description
L/A
(Link/Activity)
On Amber Normal network connection at 10/100Mbps
Blinking Amber Data transmission over the network in progress at
10/100Mbps
O - No network connection or a problem with the connection
PoE On Green Connected and transmits power over the network normally to
an IEEE 802.3af PoE-supported network camera
O - Not connected to a PoE-supported network camera
3RJ-45 Uplink Ports
RJ-45 uplink ports are used to connect the switch to a higher tier device. These ports are
useful when cascading multiple network devices.
• If not using for uplinking purposes, these ports can be used as service ports, but they do not
support PoE.
• Each port is enabled with Auto-MDI/MDI-X detection.
• The ports operate in dierent modes based on the network speed. (10/100Mbps: full/half
duplex, 1000Mbps: full duplex)
4RJ-45 Uplink Port LEDs
These LEDs indicate the status of the RJ-45 uplink ports.
The LED color indicates connection and communications speeds with the connected device.

13
Part 1 - Introduction
LED Status Indications
Mode Status Color Description
LA
(Link/Activity)
On Amber Normal network connection at 10/100/1000Mbps
Blinking Amber Data transmission over the network in progress at
10/100/1000Mbps
O - No network connection or a problem with the connection
SPD (Speed) On Green Normal network connection at 1000Mbps
O -No network connection or a problem with the connection
5Reset Switch
The reset switch, which is located to the left of the Power LED button, is used to reset the
product's settings. Pressing the reset switch immediately reboots the product.
If the product does not reboot after pressing the switch, press and hold the switch for 5
seconds. You will need a straightened paper clip to press the reset switch.
6PoE Max. LED
PoE Max. LED indicates PoE statuses.
LED Status Indications
Mode Status Color Description
PoE Max.
On Red Power to the connected PoE-supported network camera
has reached maximum level allowed
Blinking Red
The room of PoE power that could be supplied to the RJ-45
service ports is not enough to ensure IEEE 802.3af 1 port
(15.4W)
O -Normal to supply power to the PoE-supported network
cameras which are connected to the RJ-45 service ports.
7Power LED
Power LED indicates the system's power on/o status.
The LED lights up in red to indicate the system is powered on.

14
Part 1 - Introduction
Rear Panel
DH-2010P
1 2
2
3 4
4
56
7
1 2
DH-2018P
1 2
2
3 4
4
5 6
7
12
1Power Connector 2Vent
1Power Connector
Connect the power cable to this connector. This product does not feature a separate power
on/o button and will turn on the moment power is supplied.
• Organize the power cable so that it will not cause people to trip over or become damaged
from chairs, cabinets, desks, and other objects in the vicinity.
• Do not run the power cable underneath a rug or carpet.
• The power cable is grounded. It's plug, however, should not be modied even if the power
outlet does not feature a grounding contact.
• Use a dedicated power outlet.

15
Part 2 - Installation
Tools for Installation
Check the following accessories. You will need more tools beside the accessories which are not
provided.
●DH-2010P/2018P
●Power Cable
●Manual
Tools for mounting to a rack (DH-2018P only)
●Rack Mount Brackets: 2EA, Screws: 6EA
●Regular headed screwdriver: Medium (0.6 cm/0.24 inch)
Tools for removing top or bottom cover
●Regular headed screwdriver: Small (0.3 cm - 0.12 inch)
Mounting to a Rack (DH-2018P only)
You may drop the product or be injured while mounting the product to a rack or unmount it. To
prevent the damage or injury, please keep the followings:
• If you mount only one product on a rack, mount it at the utmost bottom.
• If you mount more than one product on a rack, mount the heavier product at the bottom.
Make sure that the amount of airow is enough between the products or with the wall, oor, or
ceiling to prevent the product from being overheated.:
• 6 screws are provided for rack mount bracket. Please keep them in a safe place.
• If a safety base is provided with a rack, you can mount the product more safely and easily by using
the safety base.

16
Part 2 - Installation
Installation
1 Place the product in a even and safe place, and prepare for a regular headed screwdriver of
medium size (0.6 cm/0.24 inch)..
2 Screw brackets to the two sides (3 points for each) of the front panel by using the provided
screws and the prepared regular headed screwdriver of medium size. See the rst image
below.
3 Mount the product to the rack by screwing brackets to the rack by using screws provided
with the rack.
Braket to the product Product to the rack

17
Part 2 - Installation
Port Connection
DirectIP™ NVR Connection
1 Connect the DirectIP™ NVR's VIDEO IN/Ext. port to the system's RJ-45 uplink port using a
UTP cable.
2 Check the RJ-45 uplink port SPD LED's status and verify that a normal connection has been
established.
• If you connect the DirectIP™ NVR's VIDEO IN/PoE port to the system's RJ-45 uplink port, the
network bandwidth may not be enough, and the NVR may not record video normally.
• If the PoE switch is not connected to network connection at 1000Mbps, the network bandwidth
may not be enough, and the NVR may not record video normally.
AUDIOOUT
NC C NOARIG RS-485
- +
A/1A/2A/3A/4G
Tx Rx
RS-232
AUDIOIN
VGAOUT HDOUT
eSATA
1 3
2 4
B D F H
100-240V~
DirectIP™ NVR
DirectIP™ PoE Switch

18
Part 2 - Installation
DirectIP™ Camera Connection
1 Connect the system's RJ-45 service port to the network camera's RJ-45 port using a UTP
cable.
2 Check the RJ-45 service port LED's status and verify that a normal connection has been
established.
PoE cameras connected to RJ-45 service ports can receive power through the UTP cable.
DirectIP™ PoE Switch

19
Cascading
1 Connect the RJ-45 uplink ports of system 1 and system 2 using a UTP cable.
2 Check the RJ-45 uplink port SPD LED's status and verify that a normal connection has been
established between the two products.
If the PoE switch is not connected to network connection at 1000Mbps, the network bandwidth
may not be enough, and the NVR may not record video normally.
DirectIP™ PoE Switch
DirectIP™ PoE Switch
Port Connection Warnings and Tips
Keep the UTP cable length to less than 100m (328 ft).
• Only use category 5 or higher UTP cables with RJ-45 connectors to connect to the system. The
system's ports can automatically distinguish between MID and MDIX connectors, so there is no
need to use a crossover cable when connecting to a dierent device's TX port.
• The system's RJ-45 uplink ports may be used as service ports, but they do not support PoE.
[RJ-45 Port Connection]

20
Part 3 - Miscellaneous
Troubleshooting
Problem Check
Power LED will not turn on. ●Check the power cable.
●Check the power supply status to the outlet the power
cable is connected to.
The system shuts down shortly after
powering on.
Check power connection components for electric
leakage.
●Check the outlet for electric leakage and current stability.
●Make sure the system's vents and ports are clean.
●If the problem persists, it could indicate a problem with
the system's internals. Please contact the service center.
The system will not boot up. Press the reset switch on the front panel and see if the
system boots up normally.
●Unplug the power cable and then plug it in again.
The system is unable to recognize
network interface.
Check the interface cable and the cable's connection
status.
●Check each port's LED.