IKEA MATÄLSKARE User manual

400011330303/B
© Inter IKEA Systems B.V. 2018 18535 AA-1951742-3
400011330303

4 يبرع
ENGLISH 5

ENGLISH 5
Before using the appliance, read
these safety instructions. Keep
them nearby for future reference.
These instructions and the
appliance itself provide
important safety warnings, to
be observed at all times. The
manufacturer declines any
liability for failure to observe
these safety instructions,
for inappropriate use of the
appliance or incorrect setting of
controls.
Very young children (0-3
years) should be kept away
from the appliance. Young
children (3-8 years) should be
kept away from the appliance
unless continuously supervised.
Children from 8 years old
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge can
use this appliance only if they
are supervised or have been
given instructions on safe use
and understand the hazards
involved. Children must not play
with the appliance. Cleaning and
user maintenance must not be
carried out by children without
supervision.
WARNING!: If the door or
door seals are damaged, the
oven must not be operated until
it has been repaired – risk of
injury.
WARNING!: Liquids and
foods must not be heated in
sealed containers – risk of
explosion, heating of beverages
can result in delayed eruptive
boiling, care must be taken when
handling the container – risk of
burn.
The microwave oven is
intended for heating food and
beverages. Do not dry food or
clothing or heat warming pads,
slippers, sponges and similar -
risk of re. When heating food
in plastic or paper containers,
remains vigilant on the oven -
risk of re.
The contents of feeding
bottles and baby food jars must
be stirred or shaken and their
temperature checked - risk of
burn. Do not heat eggs in their
shells and whole hard-boiled
eggs - risk of explosion.
Safety Information
Table of contents
Safety Information 5
Product description 8
Control panel 9
Daily use 9
What to do if ... 14
Technical data 15
Installation 15
Electrical connection 16
Environmental concerns 17
IKEA GUARANTEE (UK) 18
IKEA GUARANTEE (MidE) 20

ENGLISH 6
Only use utensils that are
suitable for microwave cooking.
Do not use metallic containers -
risk of injury.
Only use a temperature
probe recommended for this
oven - risk of re.
If smoke is emitted switch off
or unplug the appliance and
keep the door closed in order to
stie any ames.
If the appliance is installed
850 mm or more above the
oor, take care not to displace
the turntable when removing
containers – risk of injury.
Do not use your microwave
oven for deepfrying, because
the oil temperature can not be
controlled.
Metallic containers for food
and beverages are not suitable
during microwave cooking.
Do not remove the microwave
inlet protection plates on the
side of the cavity walls (certain
models only). They prevent
grease and food particles from
entering the microwave inlet
channels.
PERMITTED USE
CAUTION: The appliance is
not intended to be operated by
means of an external switching
device, such as a timer, or
separate remote controlled
system.
This appliance is intended
to be used in household and
similar applications such as: staff
kitchen areas in shops, ofces
and other working environments;
farm houses; by clients in hotels,
motels, bed & breakfast and
other residential environments.
This appliance is not for
professional use. Do not use the
appliance outdoors.
INSTALLATION
The appliance must be
handled and installed by two or
more persons - risk of injury. Use
protective gloves to unpack and
install - risk of cuts.
Installation, including
water supply (if any), electrical
connections and repairs must
be carried out by a qualied
technician. Do not repair
or replace any part of the
appliance unless specically
stated in the user manual.
Keep children away from the
installation site. After unpacking
the appliance, make sure that
it has not been damaged
during transport. In the event of
problems, contact the dealer or
your nearest Aftersales Service.
Once installed, packaging waste
(plastic, styrofoam parts etc.)
must be stored out of reach of
children - risk of suffocation. The
appliance must be disconnected
from the power supply before

ENGLISH 7
any installation operation - risk
of electric shock.
During installation, make sure
the appliance does not damage
the power cable - risk of re or
electric shock. Only activate the
appliance when the installation
has been completed.
This appliance is intended to
be used built-in.
Do not use it freestanding or
place into a cabinet.
After unpacking the appliance,
make sure that the appliance
door closes properly. In the event
of problems, contact the dealer
or your nearest After-sales
Service.
ELECTRICAL WARNINGS
It must be possible to
disconnect the appliance from
the power supply by unplugging
it if plug is accessible, or by
a multi-pole switch installed
upstream of the socket in
accordance with the wiring
rules and the appliance must
be earthed in conformity
with national electrical safety
standards.
Do not use extension leads,
multiple sockets or adapters.
The electrical components must
not be accessible to the user
after installation. Do not use the
appliance when you are wet or
barefoot.
Do not operate this appliance if it
has a damaged power cable or
plug, if it is not working properly,
or if it has been damaged or
dropped.
If the supply cord is
damaged, it must be replaced
with an identical one by the
manufacturer, its service agent
or similarly qualied persons in
order to avoid a hazard - risk of
electric shock.

ENGLISH 8
Product description
Accessories
Turntable support
x1
Glass turntable
x1
Steamer
x1
1Control Panel 2Cavity Lamp 3Door
General
There are a number of accessories available
on the market. Before you buy, ensure they
are suitable for microwave use.
Ensure that the utensils you use are oven
proof and allow microwaves to pass through
them before cooking.
When you put food and accessories in the
microwave oven, ensure that they do not
come in contact with the interior of the oven.
This is especially important with accessories
made of metal or metal parts.
If accessories containing metal comes in
contact with the oven interior, while the oven
is in operation, sparking can occur and the
oven could be damaged.
Always ensure that the turntable is able to
turn freely before starting the oven.
Turntable support
Use the turntable support under the Glass
turntable. Never put any other utensils on
the turntable support.
- Fit the turntable support in the oven.
Glass turntable
Use the Glass turntable with all cooking
methods. It collects the dripping juices and
food particles that otherwise would stain
and soil the interior of the oven.
- Place the Glass turntable on the
turntable support.
Steamer
Use the steamer with the strainer in place
for such foods as sh, vegetables and
potatoes.
Always place the steamer on the Glass
Turntable.
1
3
2

ENGLISH 9
1Stop button
2Power button
3Memo button
4Steam button
5+ /- button
(use this button to set time or weight)
6Jet Defrost button
7Start button
8Door button
(use this button to open the door)
Control panel
Start protection / Key lock
This automatic safety function is activated
one minute after the oven has returned to
“stand by mode“. (The oven is in “stand by”
when the 24-hour clock is displayed or if
the clock has not been set, when the display
is showing the two small dots between the
digits.
The door must be opened and closed
e.g. putting food into it, before the safety
lock is released. Else the display will show
“DOOR“.
To pause or stop cooking
To pause cooking:
The cooking can be paused to check, turn
or stir the food by opening the door. The
setting will be maintained for 10 minutes.
To continue cooking:
Close the door and press the Start button
ONCE. The cooking is resumed from where
it was paused.
Pressing the Start button TWICE will increase
the time by 30 seconds.
If you don’t want to continue cooking:
Remove the food, close the door and press
the Stop button
A beep will signal once a minute for 10
minutes when the cooking is nished.
Press the Stop button or open the door to
cancel the signal.
NOTE: The oven will only hold the settings
for 60 seconds if the door is opened and
then closed after the cooking is nished.
Cooling down
When a function is nished, the oven carries
out a cooling procedure. This is normal.
After this procedure the oven switches off
automatically.
Kitchen timer
Use this function when you need a kitchen
timer to measure exact time for various
purposes such as cooking eggs or letting the
dough rise before baking etc.
312
1. Press the +/- buttons to set the desired
length of the timer.
2. Press the power button repeatedly to set
the power to 0 W.
3. Press the Start button.
An acoustic signal will be heard when the
timer has nished to count down.
Daily use
864321 75

ENGLISH 10
Clock
Keep the door open while setting the Clock.
This gives you 5 minutes to complete the
setting of the Clock. Otherwise, each step
must be accomplished within 60 seconds.
12 4 3 5
1. Press the Stop button (3 seconds) until
the left-hand digit (hour’s) icker.
2. Press the +/- buttons to set the hours.
3. Press the Start button. (The two right
hand digits (minutes) blink).
4. Press the +/- buttons to set the minutes.
5. Press the Start button again.
The Clock is set and in operation.
NOTE: When the appliance is rst plugged
in or after a power failure, the display is
blank. If the clock is not set, the display will
remain blank until the cooking time is set.
If you wish to remove the Clock from the
display once it has been set, simply press
the Stop button again for 3 seconds and
then press the Stop button once more.
To reinstate the Clock, follow the above
procedure.
Cook and reheat with microwaves
Use this function for normal cooking and
reheating, such as vegetables, sh, potatoes
and meat.
312
1. Press the +/- buttons to set the time.
2. Press the power button repeatedly to set
the power.
3. Press the Start button.
Once the cooking process has been started:
The time can easily be increased in
30-second steps by pressing the Start
button. Each press increases the time with
30 seconds. You may also alter the time
by pressing the +/- buttons to increase or
decrease the time.
Pressing the power button may also change
the power level. The rst press will show you
the current power level. Press the power
button repeatedly to change power level.
All settings can be changed during cooking
if you so desire.
Power level
Microwaves only
Power Suggested use:
750 W
Reheating of beverages, water, clear
soups, coffee, tea or other food with
a high water content. If the food
contains egg or cream choose a
lower power.
Cooking of sh, vegetables, meat etc.
500 W
More careful cooking e.g. high
protein sauces, cheese and egg
dishes and to nish cooking
casseroles.
350 W Simmering stews, melting butter.
160 W
Defrosting. Softening butter, cheeses.
Softening Ice cream.
0 W When using the Timer only.
Jet start
This function is used for quick reheating of
foods with a high water content such as;
clear soups, coffee or tea.
Press to automatically start with full
microwave power level and the cooking
time set to 30 seconds. Each additional
press increases the time with 30 seconds.
You may also alter the time by pressing the
+/- buttons to increase or decrease the time
after the function has started.

ENGLISH 11
Manual defrost
Follow the procedure for “Cook and reheat
with microwaves” and choose power level
160 W when defrosting manually.
Check and inspect the food regularly.
Experience will give you the times needed
for various amounts.
Frozen food in plastic bags, plastic lms or
cardboard packages can be placed directly
in the oven as long as the package has no
metal parts (e.g. metal twist ties).
The shape of the package alters the
defrosting time. Shallow packets defrost
more quickly than a deep block.
Separate pieces as they begin to defrost.
Individual slices defrost more easily.
Shield areas of food with small pieces of
aluminum foil if they start to become warm
(e.g. chicken legs and wing tips).
Turn large joints halfway through the
defrosting process.
Boiled food, stews and meat sauces defrost
better if stirred during defrosting time.
When defrosting it is better to under-thaw
the food slightly and allow the process to
nish during standing time.
Standing time after defrosting always
improves the result since the temperature
will then be evenly distributed throughout
the food.
Jet defrost
Use this function for defrosting Meat, Fish
& Poultry ONLY. Jet Defrost should only be
used if the net weight is between 100 - 2Kg.
2 31
1. Press the Jet Defrost button.
2. Press the + / - buttons to set the weight
of the food.
3. Press the Start button.
Midway through the defrosting process
the oven stops and prompts you to TURN
FOOD.
- Open the door.
- Turn the food.
- Close the door and restart by pressing
the Start button.
NOTE: The oven continues automatically
after 2 min. if the food hasn’t been turned.
The defrosting time will be longer in this
case.
This function needs to know the net weight
of the food. The oven will then automatically
calculate the needed time to nish the
procedure.
- Frozen foods:
If the food is warmer than deep-freeze
temperature (-18°C), choose lower
weight of the food.
If the food is colder than deep-freeze
temperature (-18°C), choose higher
weight of the food.
Food Hints
Meat
(100 g - 2.0 Kg)
Minced meat, cutlets,
steaks or roasts.
Poultry
(100 g - 2.0 Kg)
Chicken whole, pieces
or llets.
Fish
(100 g - 1.5 Kg) Whole, steaks or llets.
For food not listed in this table and
if the weight is lesser or greater than
recommended weight, you should follow
the procedure for “Cook and reheat with
microwaves” and choose 160 W when
defrosting.
Memory
1 2
The Memory function provides you with
an easy way to quickly recall a preferred
setting.
The principle of the Memory function is
to store whatever setting that is currently
displayed.

ENGLISH 12
How to activate a stored memory:
1. Press the Memo button.
2. Press the Start button.
How to store a setting:
1. Select any function
2. Make the necessary settings
3. Press and keep the Memo button
pressed for 3 seconds until an acoustic
signal is heard. The setting is now
stored. You may reprogram the memory
as many times as you wish.
When the appliance is plugged in or after a
power failure, your Memo function will have
stored - 1 minutes and 750 W as default
setting.
Steam
3 4
1 2
Use this function for such food as vegetables
& sh.
Always use the supplied Steamer when
using this function.
1. Press the Steam button.
2. Continue to repeatedly press the Steam
button to set the food class.
3. Press the +/- buttons to set the weight of
the food.
4. Press the Start button.
Place the food on the steam grid.
Add 100 ml (1dl) water in the bottom part of
the steamer.
Cover with the lid.
WARNING! The Steamer is designed to
be used with microwaves only!
Never use it with any other function at all.
Using the steamer in any other function may
cause damage.
Always ensure that the turntable is able to
turn freely before starting the oven.
Always place the steamer on the Glass
Turntable.

ENGLISH 13
Cooking vegetables
Place the vegetables into the strainer.
Pour 100 ml water into the bottom part.
Cover with the lid and set the time.
Soft vegetables such as broccoli and leek
require 2-3 minutes cooking time.
Harder vegetables such as carrots and
potatoes require 4-5 minutes cooking time.
Food Hints
Potatoes / Root
vetables
(150 g - 200 g)
Use even sizes.
Cut the vetgetables
into even pieces.
Allow to stand for 1 - 2
minutes, after cooking.
Vegetables
(Cauliower and
Broccoli)
(150 g - 500 g)
Frozen
vegetables
(150 g - 500 g)
Allow to stand for 1 - 2
minutes after cooking.
Fish lets
(150 g - 500 g)
Distribute llets evenly
on the steamgrid.
Interlace thin parts.
Allow to stand for 1 - 2
minutes, after cooking.
WARNING: The appliance and its
accessible parts become hot during use.
Care should be taken to avoid touching
heating elements. Young childern should be
kept away.
During and after use, do not touch the
heating elements or interior surface of the
appliance - risk of burns. Do not allow the
appliance to come in contact with cloths
or other ammable materials until all the
components have cooled down completely.
WARNING: Do not heat or cook with sealed
jars or containers in the appliance.
The pressure that builds up inside might
cause them to explode, damaging the
appliance.
WARNING: If the appliance is operated in
the combination mode, children should only
use the appliance under adult supervision
due to the temperatures generated.
WARNING : Overheating the liquid beyond
boiling point can occur without evidence
of bubbling. This could result in a sudden
boil over of the hot liquid. To prevent this
possibility the following steps should be
taken :
1. Avoid using straight-sided containers with
narrow necks.
2. Stir the liquid before placing the container
in the appliance and let the teaspoon
remain in the container.
3. After heating, allow standing for a
short time, stirring again before carefully
removing the container from the appliance.
WARNING: After heating baby food of
liquids in a baby bottle or in a baby food
jar, always stir and check the temperature
before serving.

ENGLISH 14
Problem Possible cause Solution
The appliance does not work. The mains power supply
or the appliance is not
connected.
Check your fuses and ensure
that there is power avaliable.
The door isn’t closed. Open and then close the door
before you try again.
A message is displayed such
as: F2, F3C, F7 or Err2, Err3,
Err5.
The oven has
recognized that a fault
has occured in one of it’s
sensors or similar.
Disconnect and wait 10
minutes before reconnecting,
then try to operate the oven
once more. If the problem
persists: call service.
The food is unevenly heated. Very thin parts such as
chicken wingtips and
such are not shielded.
Shield the thinner parts with
aluminum foil.
The food was heated at
a power level too high.
Choose a lower power level.
The turntable has
stopped.
Check that the turntable and
turntable support is in place
and the food is well centered,
not touching the cavity walls.
Food isn’t turning. The turntable has
stopped.
Check that the turntable and
turntable support is in place
and the cavity bottom is
clean.
Authorized Service Centre
Before calling the Authorized Service Centre:
1. See if you can solve the problem on your own (see the “What to do if ...” table).
2. Switch the appliance off and on again to see if the problem has disappeared.
If the fault persists after the above checks, contact IKEA Authorized Service Centre.
Always specify:
- the type of fault;
- exact type and model of appliance;
- the Authorized Service Centre number (the number given
after the word “Service” on the rating plate) located on
the inside edge of the oven cavity (visible when the door is
open);
- your full address;
- your telephone number.
If any repairs are required, please contact IKEA Authorized Service Centre (to guarantee
that original spare parts will be used and repairs carried out correctly).
What to do if ...

ENGLISH 15
Technical data
Model identication: MATÄLSKARE 20443073
Supply Voltage 220-240 V/50 Hz
Rated Power Input 1300 W
Fuse 10 A (UK 13 A)
MW output power 750 W
Outer dimensions (HxWxD) 394 x 595 x 320
Cavity inner dimensions (HxWxD) 187 x 370 x 290
The technical informations are situated in
the rating plate inside the appliance.
Data for test heating performance in
accordance with IEC 60705.
The International Electrotechnical
Commission, SC. 59H, has developed a
standard for comparative testing of heating
performance of different microwave ovens.
We recommend the following for this oven:
Test Amount Approx. time Power level Container
12.3.1 750 g 10 min 750 W Pyrex 3.227
12.3.2 475 g 5 ½ min 750 W Pyrex 3.827
12.3.3 900 g 14 min 750 W Pyrex 3.838
13.3 500 g 2 min 40 sec Jet Defrost
NOTE: this information is only for the qualied technician.
Mounting the appliance
Follow the supplied separate mounting
instructions when installing the appliance.
Children should not perform installation
operations. Keep children away during
installation of the appliance. Keep the
packaging materials (plastic bags,
polystyrene parts, etc.) out of reach of
children, during and after the installation of
the appliance.
Use protective gloves to perform all
unpacking and installation operations.
The appliance must be handled and
installed by two or more persons.The
appliance must be disconnected from the
power supply before carrying out any
installation operation.
After unpacking the appliance, make sure
that it has not been damaged during
transport. In the event of problems, contact
the dealer or your nearest After-sales
Service.
After unpacking the appliance, make sure
that the appliance door closes properly.
In the event of problems, contact the dealer
or your nearest After-sales Service. To
prevent any damage, only remove the oven
from its polystyrene foam base at the time
of installation.
During installation, make sure the appliance
does not damage the power cable.
Installation

ENGLISH 16
Prior to connecting
Check that the voltage on the rating plate
corresponds to the voltage in your home.
The rating plate is on the front edge of the
oven (visible when the door is open).
Do not remove the microwave inlet
protection plates located on the side of the
oven cavity walls. They prevent grease and
food particles from entering the microwave
inlet channels.
Ensure the oven cavity is empty before
mounting.
Ensure that the appliance is not damaged.
Check that the oven door closes rmly
against the door support and that the
internal door seal is not damaged. Empty
the oven and clean the interior with a soft,
damp cloth. Do not operate this appliance
if it has a damaged mains cord or plug, if
it is not working properly, or if it has been
damaged or dropped. Do not immerse the
mains cord or plug in water. Keep the cord
away from hot surfaces. Electrical shock, re
or other hazards may result.
After connecting
The oven can be operated only if the oven
door is rmly closed.
Regulation require that the appliance is
earthed.
The manufacturer will accept no
responsibility for injury to persons, animals
or damage to objects arising from the
non-observance of this requirement.
The manufacturers are not liable for any
problems caused by the user’s failure to
observe these instructions.
Failure to observe these instructions may
lead to risks. The Manufacturer declines any
liability for injury to persons or animals or
damage to property if these advices and
precautions are not respected.
CAUTION: The appliance is not intended to
be operated by means of an external timer
or separate remote control system.
After installation, the electrical components
must not be accessible to the user.
For installation to comply with current
safety regulations, an omnipolar switch with
minimum contact gap of 3mm is required.
WARNING : The power cable must be long
enough for connecting the appliance, once
tted in its housing, to the main power
supply.
Do not pull the power supply cable.
If the power cable is damaged it must
be replaced with an identical one. The
power cable must only be replaced by a
qualied technician in compliance with the
manufacturer instruction and current safety
regulations. Contact an authorized service
center.
Do not operate this appliance if it has a
damaged mains cord or plug, if it is not
working properly, or if it has been damaged
or dropped. Do not immerse the mains cord
or plug in water. Keep the cord away from
hot surfaces.
Do not touch the appliance with any wet
part of the body and do not operate it when
barefoot.
For appliances with tted plug, if the plug is
not suitable for you socket outlet, contact a
qualied technician.
Do not use extension leads, multiple sockets
or adapters. Do not connect the appliance
to a socket which can be operated by
remote control.
Electrical connection

ENGLISH 17
Environmental concerns
WARNING!: It is hazardous for
anyone other than a competent
person to carry out any service
or repair operation that involves
the removal of a cover which give
protection against exposure to
microwave energy.
WARNING!: Failure to maintain
the oven in a clean condition could
lead to deterioration of the surface
that could adversely affect the life
of the appliance and possibly result
in a hazardous situation.
WARNING!: The oven shall be
cleaned regularly and any food
deposits removed.
WARNING!: Ensure that the
appliance is switched off and
disconnected from the power supply
before performing any maintenance
operation - risk of electrical
shock. Never use steam cleaning
equipment.
WARNING!: Do not use harsh
abrasive cleaners or metal scrapers
to clean the door glass since they
can scratch the surface, which may
result in shattering of the glass.
Ensure the appliance is cooled down
before any cleaning or maintenance. - risk of
burn
WARNING!: Switch off the
appliance before replacing the
lamp - risk of electrical shock.
DISPOSAL OF PACKAGING
MATERIALS
The packaging material is 100% recyclable and
is marked with the recycle symbol.
The various parts of the packaging must
therefore be disposed of responsibility and in
full compliance with local authority regulations
governing waste disposal.
SCRAPPING OF HOUSEHOLD
APPLIANCES
This appliance is manufactured with
recyclable or reusable materials. Dispose of
it in accordance with local waste disposal
regulations. For further information on the
treatment, recovery and recycling of household
electrical appliances, contact your local
authority, the collection service for household
waste or the store where you purchased
the appliance. This appliance is marked in
compliance with European Directive 2012/19/
EU, Waste Electrical and Electronic Equipment
(WEEE). By ensuring this product is disposed
of correctly, you will help prevent negative
consequences for the environment and human
health.
The symbol on the product or on the
accompanying documentation indicates that
it should not be treated as domestic waste but
must be taken to an appropriate collection
center for the recycling of electrical and
electronic equipment.
ENERGY SAVING TIPS
Only preheat the oven if specied in the cooking
table or your recipe. Use dark lacquered or
enamelled baking trays as they absorb heat
better. Food requiring prolonged cooking will
continue to cook even once the oven is switched
off.

ENGLISH 18
IKEA GUARANTEE (UK)
How long is the IKEA guarantee valid?
This guarantee is valid for ve years from
the original date of purchase of your
appliance at IKEA. The original sales receipt,
is required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.
Who will execute the service?
IKEA service provider will provide the
service through its own service operations or
authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from the
date of purchase from IKEA. This guarantee
applies to domestic use only. The exceptions
are specied under the headline “What is
not covered under this guarantee?” Within
the guarantee period, the costs to remedy
the fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance
is accessible for repair without special
expenditure. On these conditions the EU
guidelines (Nr. 99/44/EG) and the respective
local regulations are applicable. Replaced
parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will
examine the product and decide, at its
sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
Service Provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,
damage caused by failure to observe
operating instructions, incorrect
installation or by connection to the wrong
voltage, damage caused by chemical or
electrochemical reaction, rust, corrosion
or water damage including but not
limited to damage caused by excessive
lime in the water supply, damage caused
by abnormal environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of lters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician’s visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is
faulty or not according to specication.
• The use of the appliance in a non-
domestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport. However, if IKEA delivers
the product to the customer’s delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance.
• However, if an IKEA appointed Service
Provider or its authorized service partner
repairs or replaces the appliance
under the terms of this guarantee,
the appointed Service Provider or its
authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.

ENGLISH 19
• This does not apply within Ireland,
customer should contact the local
IKEA dedicated after sales line or the
appointed Service Provider for further
information.
(just for GB)
These restrictions do not apply to fault-free
work carried out by a qualied specialist
using our original parts in order to adapt
the appliance to the technical safety
specications of another EU country.
How country law applies
The IKEA guarantee gives you specic legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
For appliances which are purchased in
one EU country and taken to another EU
country, the services will be provided in
the framework of the guarantee conditions
normal in the new country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
- the technical specications of the country
in which the guarantee claim is made;
- the Assembly Instructions and User
Manual Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don’t hesitate to contact IKEA
appointed Authorized Service Centre to:
• make a service request under this
guarantee;
• ask for clarications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarication on functions of IKEA
appliances.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
Please refer to the last
page of this manual for the
full list of IKEA appointed
Authorized Service Centre
and relative national phone
numbers.
In order to provide you a quicker
service, we recommend to use the
specic phone numbers listed on this
manual. Always refer to the numbers
listed in the booklet of the specic
appliance you need an assistance for.
Please also always refer to the IKEA
article number (8 digit code) and 12
digit service number placed on the
rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and
required for the guarantee to apply.
The sales receipt also reports the IKEA
name and article number (8 digit code)
for each of the appliances you have
purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.

ENGLISH 20
IKEA GUARANTEE (MidE)
How long is the IKEA guarantee valid?
This guarantee is valid for ve (5) years - two
(2) years if the appliance is named LAGAN or
TILLREDA - from the original date of purchase
of your appliance at IKEA or from the
installation date with maximum limit of three
months from the purchase date.
The original sales receipt, is required as proof
of purchase.
If service work is carried out under guarantee,
this will not extend the guarantee period for
the appliance.
Once a warranted product has been replaced,
the replaced product warranty will be valid
for the balance period from date of original
purchase invoice
Who will execute the service?
IKEA service provider will provide the
service through its own service operations or
authorized service partner network.
What does this guarantee cover?
• The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA or from the
installation date with maximum limit of three
months from the purchase date.
• This guarantee applies to domestic use only.
• The exceptions are specied under the
headline “What is not covered under this
guarantee?” Within the guarantee period,
• The costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure. On these
conditions the respective local regulations
are applicable.
• Replaced parts become the property of
IKEA.
• In case of non-repairable product, the retail
value of the replacement will not exceed
the purchase price that was paid by the
customer
What will IKEA do to correct the problem?
• IKEA appointed Service Provider will
examine the product and decide, at its
sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
Service Provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or water damage
including but not limited to damage caused
by excessive lime in the water supply,
damage caused by abnormal environmental
conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible colour
differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of lters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during
a technician’s visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.

ENGLISH 21
• Repairs caused by installation which is faulty
or not according to specication
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to the
customer’s delivery address, then damage
to the product that occurs during this
delivery will be covered by IKEA.
• Damage resulting from power outage,
power surges or dips, uctuating voltage or
improper voltage All workout parts are not
covered by the guarantee e.g.: lters and
cleanliness.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or install
the replacement, if necessary.
• All plumping and electrical installation, are
not the responsibility of IKEA, and customer
must complete these work before the
execution work.
How country law applies
The IKEA guarantee gives you specic legal
rights, which cover or exceed all the local legal
demands. However these conditions do not
limit in any way consumer rights described in
the local legislation.
Area of validity
This warranty is valid only in the country where
the product has been purchased; the services
will be provided in the framework of the
guarantee conditions.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
-the technical specications of the country in
which the guarantee claim is made;
-the Assembly Instructions and User Manual
Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don’t hesitate to contact IKEA
appointed After Sales Service Provider to:
• make a service request under this
guarantee;
• ask for clarications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarication on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual before
contacting us.
How to reach us if you need our service
Please refer to the last
page of this manual for the
full list of IKEA appointed
Authorized Service Centre
and relative national phone
numbers.
In order to provide you a quicker
service, we recommend to use the
specic phone numbers listed on this
manual. Please also always refer to
the IKEA article number (8 digit code)
placed on the rating plate of your
appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of
the appliances you have purchased.

UNITED KINGDOM
Phone number :
Rate :
Opening hours :
02076601517
Local rate
Monday - Friday 8.00 AM - 6.00 PM
Saturday 8.30 AM - 4.30 PM
Sunday 9.30 AM - 3.30 PM
UNITED ARAB EMIRATES
Toll free:
Web:
800 4532
www.IKEA.com
: 
: 
QATAR
Toll free:
Web:
e-mail:
800 4532
www.IKEA.qa
[e-mail]
: 
: 
: 
EGYPT
Hotline:
Web:
e-mail:
16576
www.IKEA.eg
IkeaCairo.cust[email protected]
: 
: 
: 
STATE OF KUWAIT
Contact centre:
Web:
e-mail:
[phone]
www.IKEA.com.kw
[email protected]
: 
: 
: 
JORDAN
Contact centre:
Web:
[phone]
www.IKEA.jo
: 
: 
KINGDOM OF SAUDI ARABIA
Contact centre:
Our phone lines are open:
Saturday - Thursday
Friday
92000-4532
09:00 AM - 10:00 PM
2:00 PM - 10:00 PM
: 
: 


BAHRAIN
Contact centre:
Our telephone lines are open
all day
80001120
09:00 AM - 10:00 PM
: 
