IKEA VINTERKALL User manual

VINTERKALL AU

Please refer to
www.IKEA.com/au
and select your local store for local store phone numbers and
opening time.

ENGLISH 4

4ENGLISH
Contents
Safety information 4
Safety instructions 6
Installation 8
First use 10
Product description 11
Operation 12
Daily use 14
Hints and tips 16
Care and cleaning 17
Troubleshooting 19
Technical information 21
Environmental concerns 22
IKEA guarantee 22
Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible
if an incorrect installation and use causes injuries and
damages. Always keep the instructions with the appliance for
future reference.
Children and vulnerable people safety
• This appliance can be used by children aged from 8years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved.
• This appliance may be used by children between 3 and
8years of age and persons with very extensive and complex
disabilities, if they have been properly instructed.
• Children of less than 3 years of age should be kept away
unless continuously supervised.
• Do not let children play with the appliance.
• Children shall not carry out cleaning and user maintenance
of the appliance without supervision.

5ENGLISH
• Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances.
• Keep all packaging away from children and dispose of it
appropriately.
General Safety
• This appliance is intended to be used in household and
similar applications such as:
- Farmhouses, sta kitchen areas in shops, oces and
other working environments;
- By clients in hotels, motels, bed and breakfast and other
residential type environments;
• Do not use mechanical devices or other means to accelerate
the defrosting process, other than those recommended by
the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Do not use water spray and steam to clean the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning
pads, solvents or metal objects.
• Do not store explosive substances such as aerosol cans with
a ammable propellant in this appliance.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its Authorised Service Centre or similarly
qualied persons in order to avoid a hazard.
• When positioning the appliance, ensure the supply cord is
not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.

6ENGLISH
• Opening the door for long periods can cause a signicant
increase of the temperature in the compartments of the
appliance.
• Clean regularly surfaces that can come in contact with food
and accessible drainage systems.
• Store raw meat and sh in suitable containers in the
refrigerator, so that it is not in contact with or drip onto
other food.
• If the refrigerating appliance is left empty for long periods,
switch o, defrost, clean, dry, and leave the door open to
prevent mould developing within the appliance.
• Two-star frozen-food compartments are suitable for storing
pre-frozen food, storing or making ice-cream and making
ice cubes.
• One-, two- and three-star compartments are not suitable for
the freezing of fresh food.
• This refrigerating appliance is not intended to be used
as a built-in appliance. Keep ventilation openings, in the
appliance enclosure or in the built-in structure, clear of
obstruction.
• The appliance is equipped with a lamp for interior lighting.
Only service is allowed to replace the lighting device.
Contact your Authorised Service Centre.
• WARNING: To avoid a hazard due to instability of the
appliance, it must be xed in accordance with the
instructions.
Safety instructions
Installation
Warning! Only a qualied person can
install this appliance.
• Remove all the packaging and the transit
bolts.
• Do not install or use a damaged appliance.
• Follow the installation instruction supplied
with the appliance.
• Always take care when moving the
appliance as it is heavy. Always use safety
gloves and enclosed footwear.
• Make sure the air can circulate around the
appliance.

7ENGLISH
• Do not tilt the refrigerator for more
than 45° form upright during moving it.
• At rst installation wait at least 4 hours
before connecting the appliance to the
power supply. This is to allow the oil to ow
back in the compressor.
• Before carrying out any operations on the
appliance (e.g. re-installing the appliance),
remove the plug from the power socket.
• Do not install the appliance close to
radiators or cookers, oven or hobs.
• The rear of the appliance must stand
against the wall.
• Do not install the appliance where there is
direct sunlight.
• Do not install this appliance in areas that
are too humid or too colds, such as the
construction appendices, garages or wine
cellars.
• When you move the appliance, lift it by the
front edge to avoid scratching the oor.
Electrical connection
Warning! Risk of re and electrical shock.
Warning! When positioning the appliance,
ensure the supply cord is not trapped or
damaged.
Warning! Do not use multi-plug adapters
and extension cables.
• The appliance must be earthed.
• Make sure that the parameters on the rating
plate are compatible with the electrical
ratings of the mains power supply.
• Always use a correctly installed shockproof
socket.
• Make sure not to cause damage to the
electrical components (e.g. mains plug,
mains cable, compressor). Please refer to
www.IKEA.com/au
and contact our local store for local store
phone numbers and opening times or
have an electrician to change the electrical
components.
• The mains cable must stay below the level of
the mains plug.
• Connect the mains plug to the mains socket
only at the end of the installation. Make sure
that there is access to the mains plug after
the installation.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains plug.
Use
Warning! Risk of injury, burns, electrical
shock or re.
The appliance contains ammable gas,
isobutane (R600a), a natural gas with a high
level of environmental compatibility. Be careful
not to cause damage to the refrigerant circuit
containing isobutane.
• The surface of the compressor may become
hot under normal operation. Do not touch it
with hands.
• Do not change the specication of this
appliance.
• Do not put electrical appliances (e.g.ice
cream makers) in the appliance unless they
are stated applicable by the manufacturer.
• If damage occurs to the refrigerant circuit,
make sure that there are no ames and
sources of ignition in the room. Ventilate
the room.
• Do not let hot items to touch the plastic
parts of the appliance.
• Do not put soft drinks in the freezer
compartment. This will create pressure on
the drink container.
• Do not store ammable gas and liquid in the
appliance.
• Do not put ammable products or items
that are wet with ammable products in,
near or on the appliance.
• Do not touch the condenser. They are hot.
• Do not remove or touch items from the
freezer compartment if your hands are wet
or damp.
• Do not freeze again food that has been
thawed.
• Follow the storage instructions on the
packaging of frozen food.
Internal lighting
Warning! Risk of electric shock.
• The type of lamp used for this appliance is
for household appliances only. Do not use it
for house lighting.
Care and cleaning
Warning! Risk of injury or damage to the
appliance.

8ENGLISH
• Before maintenance, deactivate the
appliance and disconnect the mains plug
from the mains socket.
• This appliance contains hydrocarbons in the
cooling unit. Only a qualied person can do
the maintenance and the recharging of the
unit.
• Regularly examine the drain of the
appliance and if necessary, clean it. If the
drain is blocked, defrosted water collects in
the bottom of the appliance.
How to reach us if you need our service
• The IKEA after sales customer service center
will assist you on the phone with basic
trouble-shooting for your appliances at the
time of service call request. Please refer to
www.IKEA.com/au
and select your local store for local store
phone numbers and opening times.
Disposal
Warning! Risk of injury or suocation.
• Disconnect the appliance from the mains
supply.
• Cut o the mains cable and discard it.
• Remove the door to prevent children and
pets to be closed inside of the appliance.
• The refrigerant circuit and the insulation
materials of this appliance are ozone-
friendly.
• The insulation foam contains ammable
gas. Contact your municipal authority for
information on how to discard the appliance
correctly.
• Do not cause damage to the part of the
cooling unit that is near the heat exchanger.
Installation
Warning! Refer to Safety chapters.
Positioning
• Follow the separate Assembly Instructions
to install this appliance.
• This appliance should be installed in a dry,
well ventilated indoor where the ambient
temperature corresponds to the climate
class indicated on the rating plate of the
appliance:
Climate class Ambient temperature
SN +10°C to +32°C
N +16°C to +32°C
ST +16°C to +38°C
T +16°C to +43°C
-"SN" indicates that this refrigerating
appliance is intended to be used at ambient
temperatures ranging from 10°C to 32°C.
-"N" indicates that this refrigerating
appliance is intended to be used at ambient
temperatures ranging from 16°C to 32°C.
-"ST" indicates that this refrigerating
appliance is intended to be used at ambient
temperatures ranging from 16°C to 38°C.
-"T" indicates that this refrigerating
appliance is intended to be used at ambient
temperatures ranging from 16°C to 43°C.
Some functional problems might occur
for some types of models when operating
outside of that range. The correct
operation can only be guaranteed within
the specied temperature range.
If you have any doubts regarding
installation, please turn to the vendor, to
our customer service or to the nearest
Authorised Service Centre.
Location
• To ensure best performance, install the
appliance well away from sources of heat
such as radiators, boilers, direct sunlight
etc. Make sure that air can circulate freely
around the back of the cabinet.
• Install the supplied distance holder to allow
enough space between the refrigerator and
the wall (refer to the separate Assembly
Instructions).
If the installation of the supplied distance
holder is not possible, leave a space of at
least 10cm between the appliance and the
wall, and at least 30cm between the top of
the appliance and the ceiling.
• Leave enough space to access and open the
door easily (W x D ≥ 1400 × 1000mm).

9ENGLISH
W
D
Levelling feet
If the appliance tilts in some way, adjust the
height of the left/right foot of the appliance
to level the appliance. Refer to the separate
Assembly Instructions for detailed installation.
1. Disconnect the mains plug of the appliance
from the power socket.
2. Turn the foot clockwise to raise the
appliance; turn the foot counter clockwise to
lower the appliance.
Levelling doors
If the doors of the appliance are not aligned,
adjust the height of the doors to be in a
horizontal level. Refer to the separate Assembly
Instructions for detailed installation.
1. Disconnect the mains plug of the appliance
from the power socket.
2. Raise the low door to align with the higher
door.
3. On the bottom of the low door, use a pair
of pliers (not supplied) to insert a supplied
fastener-ring into the gap between the
hinge and the hinge-grommet. Insert more
supplied fastener-rings for height increase
(if needed) until the two doors are aligned.
Unlevel Hinge-
grommet
Hinge
Installing distance holder
Warning! Serious or fatal crushing injuries
can occur from appliance tip-over. ALWAYS
secure this appliance to the wall using tip-
over restraints.
Using the supplied distance holder to x
the appliance to the wall for the following
advantages. Refer to the separate Assembly
Instructions for detailed installation.
• Allow enough space for air circulation
between the appliance and the walls.
• Secure the appliance to the wall for tip-over
prevention.
Electrical connection
Caution! Any electrical work required to
install this appliance should be carried
out by a qualied electrician or competent
person.
Warning! This appliance must be earthed.
Failure to follow these instructions can
result in death, re or electrical shock.
The manufacturer declines any liability should
these safety measures not be observed.

10ENGLISH
First use
Cleaning the interior
Before using the appliance for the rst
time,wash the interior and all internal
accessories with lukewarm water and same
neutral soap so as to remove the typical smell of
a brand new product, then dry thoroughly.
Important! Do not use detergents or abrasive
powders, as these will damage the nish.

11ENGLISH
Product description
Product overview
1 2 3
4
5
6
7
8
9
10
11
12
13
1Glass shelves
2LED lamp
3Door gasket
4Door balconies
5Bottle balcony
6Vegetable drawer
7Door for lower freezer drawer
8Door for upper freezer drawer
9Vegetable drawer
10 Bottle balcony
11 Door balconies
12 Upper freezer drawer
13 Lower freezer drawer
Least cold zone
Intermediate temperature zone
Coldest zone

12ENGLISH
Operation
Control panel
12
11
10
9
8
1
2
3
4
5
6
7
1Freezer temperature indicator
2Unlock indicator
3Auto mode indicator
4Refrigerator temperature button
5Freezer temperature button
6Mode button
7Unlock button
8Super freezing indicator
9Super cooling indicator
10 Temperature display
11 Cooling function o indicator
12 Refrigerator temperature indicator

13ENGLISH
Switching on
Connect the mains plug to the power socket.
The display on the control panel turns on.
To change temperature, refer to the section for
temperature regulation.
When operating the appliance for the rst time,
set the appliance at a colder temperature and
run it without loading any food until it auto
stops at the set temperature. Usually it takes
2or 3 hours, then set a desired temperature and
put food in the appliance.
Switching o
To disconnect the appliance from the power
supply, disconnect the mains plug from the
power socket. The display on the control panel
turns o.
Locking/unlocking
• If the door is closed and no button
operation occurs for 30 seconds, the control
panel will be locked and the 2unlock
indicator on the display will turn o. When
the 2 unlock indicator turns o, button
operation is invalid.
• To lock or unlock the control panel, press
and hold the 7Unlock button on the
control panel for 3 seconds. When the
control panel is unlocked, the 2unlock
indicator on the display turns on and button
operation is available.
Temperature regulation for refrigerator
compartment
• The refrigerator compartment temperature
ranges from 2°C to 8°C, and the default
temperature is 5°C.
• Press the 4Refrigerator temperature
button on the control panel to change the
refrigerator compartment temperature.
To manually adjust the temperature of the
refrigerator compartment, deactivate the
following functions: 9super cooling,
8super freezing and 3auto mode.
Temperature regulation for freezer
compartment
• The freezer compartment temperature
ranges from -16°C to -24°C, and the default
temperature is -18°C.
• Press the 5Freezer temperature button
on the control panel to change the freezer
compartment temperature.
To manually adjust the temperature of
the freezer compartment, deactivate the
following functions: 9super cooling,
8super freezing and 3auto mode.
Adjust the temperature setting by keeping in
mind that the temperature inside the appliance
depends on:
• room temperature
• how often the door is opened
• the quantity of food stored
• the location of the appliance
Important! If the ambient temperature is
high or the appliance is fully loaded, and the
appliance is set to the lowest temperatures, it
may run continuously causing frost to form on
the rear wall. In this case a higher temperature
must be set to allow automatic defrosting and
therefore reduced energy consumption.
Super cooling function
• To activate the function, press the 6Mode
button on the control panel until the
9super cooling indicator turns on.
• When the function is activated, the
refrigerator compartment temperature is
automatically xed at 2°C.
• To deactivate the function, press the
6Mode button to select another function.
The 9 super cooling indicator turns o.
Super freezing function
Note: The super freezing function is designed
to maintain the nutritional value of food in
the freezer compartment. It can freeze the
food in the shortest time. If a large amount of
food is frozen at one time or the food needs
to be frozen quickly, it is recommended to
turn on the super freezing function and put
the food in. At this time, freezing speed of
freezer compartment will be increased. Energy
consumption increases while the function is ON.
• To activate the function, press the 6Mode
button on the control panel until the
8super freezing indicator turns on.

14ENGLISH
• When the function is activated, the freezer
compartment temperature is automatically
xed at -24°C.
• To deactivate the function, press the
6Mode button to select another function.
The 8 super freezing indicator turns o.
• The super freezing function will be turned
o automatically after 24h.
Auto mode
• To activate the function, press the 6Mode
button on the control panel until the
3auto mode indicator turns on.
• When the function is activated, the
refrigerator compartment temperature is
automatically xed at 5°C, and the freezer
compartment temperature xed at -18°C.
• To deactivate the function, press the
6Mode button to select another function.
The 3 auto mode indicator turns o.
Door opening sound
• When opening the door, the buzzer will
sound as a reminder.
• Press and hold the 4and 5button at the
same time for 3 seconds to deactivate or
activate the door opening sound function.
Door opening alarm
• If the door is left open for two minutes,
the buzzer will sound continuously until
the door is closed. To switch the buzzer o,
close the door or press any button.
Daily use
Freezing calendar
3-6
1-2
10 -12
3-4
10 -12
3-6
10 -12
3-6
10 -12
3-6
• The symbols show dierent types of frozen
goods.
• The numbers indicate storage times in
months for the appropriate types of frozen
goods. Whether the upper or lower value of
the indicated storage time is valid depends
on the quality of the foods and treating
before freezing.
Freezing fresh food
• The freezer compartment is suitable for
freezing fresh food and storing frozen and
deep-frozen food for a long time.
• To freeze the maximum amount of food,
super freezing function needs to be
activated. To activate the super freezing
function, please read Super freezing
function.
• The freezing process lasts 24 hours: during
this period do not add other food to be
frozen.
Storage of frozen food
• When rst starting-up or after a period out
of use, before putting the products in the
compartment let the appliance run at least
2hours on the colder setting.
• Successful freezing depends on the correct
packaging. When you close and seal the
package you must not allow air or moisture
in or out. If you do, you could have food
odour and taste transfer throughout the
refrigerator, and also dry out frozen food.
• Note: Never put bottled food or drinks in
the freezer compartment.
• For best performance, leave enough
space in the freezer compartment for air
to circulate around the packages. Also let
enough room at the front so the door can
close tightly.
Warning! In the event of accidental
defrosting, for example due to a power
failure, if the power has been o for longer
than the value shown in the technical
characteristics chart under “rising time”,
the defrosted food must be consumed
quickly or cooked immediately, cooled and
then re-frozen.
Thawing
Deep-frozen or frozen food, prior to being used,
can be thawed in the refrigerator compartment
or at room temperature, depending on the time
available for this operation.

15ENGLISH
Small pieces may even be cooked still frozen,
directly from the freezer: in this case, cooking
will take longer.
Storage of food in the refrigerator
compartment
• Cover or wrap the food, particularly if it has
a strong avour.
• Position the food so that air can circulate
freely around it.
• For best performance, leave enough space
in the refrigerator compartment for air
to circulate around the packages. Also let
enough room at the front so the door can
close tightly.
Positioning the door balconies
Picture for reference only
1
1
2
• To permit storage of food packages of
various sizes, the door balconies can be
placed at dierent heights.
• To remove the door balcony, compress on
both sides of the door balcony then pull it
upward to remove.
Movable shelves
Picture for reference only
• The walls of the refrigerator are equipped
with a series of runners so that the safety
glass shelves can be positioned as desired.
Caution! Do not move the glass shelf
above the vegetable drawer to ensure
correct air circulation.
Vegetable drawer
Picture for reference only
• The drawers can be pulled out for cleaning.
• The refrigerator comes with two separate
vegetable drawers. The drawers are suitable
for storing fruit and vegetables.
• The left drawer has a temperature
adjustment slider which can set low or high
temperature. Set the slider to the position
for higher temperature, and the position
for lower temperature.
• The right drawer has a humidity adjustment
slider which can set three dierent humidity
levels. Set the slider to the position for
high humidity, the position for medium
humidity, and the position for low
humidity.
Temperature control Humidity control
Radar sensor monitored cooling
The refrigerator compartment has two radar
sensors installed on the internal right side.
The sensors can automatically detect the
internal temperature dierences caused by food
temperature, and thus internal temperature is
automatically adjusted to prevent temperature
uctuations.

16ENGLISH
Odour removal
The refrigerator compartment is equipped
with a air purier which uses unique platinum
sterilization technology to purify air from
unwanted odours. Natural ions can be released
all the time to create sterile and healthy
environment in the refrigerator compartment.
Platinum fresh has no need for any lter
change.
Hints and tips
Normal operating sounds
The following sounds are normal during
operation:
• A faint gurgling and bubbling sound from
coils sound when refrigerant is pumped.
• A whirring and pulsating sound from the
compressor when refrigerant is pumped.
• A sudden cracking noise from inside
appliance caused by thermic dilatation
(a natural and not dangerous physical
phenomenon).
Hints for energy saving
• Do not open the door frequently or leave it
open longer than absolutely necessary.
• If the ambient temperature is high and very
low internal temperature is set and the
appliance is fully loaded, the compressor
may run continuously, causing frost or ice
on the evaporator. If this happens, set the
internal temperature toward warmer one to
allow automatic defrosting and so a saving
in electricity consumption.
Hints for fresh food refrigeration
• Do not store warm food or evaporating
liquids in the refrigerator.
• Cover or wrap the food, particularly if it has
a strong avour.
• Position food so that air can circulate freely
around it.
Hints for refrigeration
Useful hints:
• Meat (all types): wrap in a suitable
packaging and place it on the glass shelf
above the vegetable drawer. Store meat for
at most 1-2 days.
• Cooked foods, cold dishes: cover and place
on any shelf.
• Fruit and vegetables: clean thoroughly
and place in a special drawer. Bananas,
potatoes, onions and garlic must not be
kept in the refrigerator if not packed.
• Butter and cheese: place in a special airtight
container or wrap in an aluminium foil or
a polythene bag to exclude as much air as
possible.
• Bottles: close with a cap and place on the
door bottle shelf, or (if available) on the
bottle rack.

17ENGLISH
Cautions for Use
• The more food stu put in or the more and
the longer for once the door is opened, the
more it needs electric consumption, which
even leads malfunction.
• Re-plug in the power plug at the interval of
over ten minutes.
• Do not store bottled drink in the freezer,
so as to prevent from being broken and
damaging the refrigerator.
• Open the door as less as possible during
power-cut.
• When defrosting, never use any sharp or
metallic objects to remove the frost on the
surface of the evaporator as it will damage
the evaporator.
• Do not touch foods and containers in the
freezing compartment with your wet hands
so as to prevent from being frostbitten.
Hints for freezing
To help you make the most of the freezing
process, here are some important hints:
• The maximum quantity of food which can
be frozen in 24hours is shown on the rating
plate.
• The freezing process takes 24hours. No
further food to be frozen should be added
during this period.
• Freeze only top quality, fresh and
thoroughly cleaned, foodstus.
• Prepare food in small portions to enable it
to be rapidly and completely frozen and to
make it possible subsequently to thaw only
the quantity required.
• Wrap up the food in aluminium foil or
polythene and make sure that the packages
are airtight.
• Do not allow fresh, unfrozen food to touch
food which is already frozen, thus avoiding a
rise in temperature of the latter.
• Lean foods store better and longer than
fatty ones; salt reduces the storage life of
food.
• Water ices, if consumed immediately after
removal from the freezer compartment, can
possibly cause the skin to be freeze burnt.
• It is advisable to show the freezing in date
on each individual pack to enable you to
keep tab of the storage time.
Hints for storage of frozen food
To obtain the best performance from this
appliance, you should:
• Make sure that the commercially frozen
foodstus were adequately stored by the
retailer.
• Make sure that frozen foodstus are
transferred from the food store to the
freezer in the shortest possible time.
• Do not open the door frequently or leave it
open longer than absolutely necessary.
• Once defrosted, food deteriorates rapidly
and cannot be refrozen.
• Do not exceed the storage period indicated
by the food manufacturer.
Care and cleaning
Warning! Refer to Safety chapters.
General warnings
Caution! Unplug the appliance before
carrying out any maintenance operation.
This appliance contains hydrocarbons
in its cooling unit; maintenance and
recharging must therefore only be carried
out by authorized technicians.
The accessories and parts of the appliance
are not suitable for washing in a
dishwasher.
Cleaning the interior
Before using the appliance for the rst time, the
interior and all internal accessories should be
washed with lukewarm water and some neutral
soap to remove the typical smell of a brand-new
product, then dried thoroughly.
Caution! Do not use detergents or
abrasive powders, as these will damage
the nish.

18ENGLISH
Initial power on
Caution! Before inserting the power
plug in to the outlet and switching on
the cabinet for the rst time, leave the
appliance standing upright for at least
4hours. This will assure a sucient
amount of time for the oil to return to the
compressor. Otherwise the compressor
or electronic components may sustain
damage.
Periodic cleaning
Caution! Do not pull, move or damage any
pipes and/or cables inside the cabinet.
Caution! Do not damage the cooling
system.
Caution! When moving the cabinet, lift it
by the front edge to avoid scratching the
oor.
The equipment has to be cleaned regularly:
1. Clean the inside and accessories with
lukewarm water and some neutral soap.
2. Regularly check the door gaskets and wipe
clean to ensure they are clean and free from
debris.
3. Rinse and dry thoroughly.
4. If accessible, clean the condenser and the
compressor at the back of the appliance
with a brush. This operation will improve
the performance of the appliance and save
electricity consumption.
Periods of non-operation
When the appliance is not in use for long
periods, take the following precautions:
1. Disconnect the appliance from electricity
supply.
2. Remove all food.
3. Defrost (if necessary) and clean the
appliance and all accessories.
4. Clean the appliance and all accessories.
5. Leave the door/doors open to prevent
unpleasant smells.
Caution! If you want to keep the appliance
switched on, ask somebody to check it
once in a while to prevent the food inside
from spoiling in case of a power failure.
Defrosting fridge compartment
Frost is automatically eliminated from the
evaporator of the refrigerator compartment
every time the motor compressor stops,
during normal use. The defrost water drains
out through a trough into a special container
at the back of the appliance, over the motor
compressor, where it evaporates.
It is important to periodically clean the defrost
water drain hole at the back of the refrigerator
compartment to prevent the water overowing
and dripping onto the food inside.
Defrosting freezer compartment
The freezer compartment has automatic
defrosting function.
Due to seasonal changes, a thick layer of frost
may form. To defrost manually, observe the
followings.
• Disconnect the appliance from the power
supply, and leave open the freezer door.
• Remove all foods, ice cube tray and shelf or
transfer to refrigerator compartment.
• Clean and wipe out the melted frost with a
cloth.
• After defrosting, connect the appliance to
the power supply.
Caution! To avoid damaging the freezer
compartment wall, do not use any sharp
objects to remove the frost or separate the
frozen food.

19ENGLISH
Troubleshooting
Warning! Refer to Safety chapters.
What to do if...
Problem Possible Cause Solution
The doors of the appliance are
not aligned.
The height of the doors are not in a
level. Refer to "Levelling doors".
The appliance does not operate.
The mains plug is not connected to the
mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains socket.
Connect a dierent electrical
appliance to the mains socket.
Contact a qualied electrician.
The appliance is noisy. The appliance is not placed stably.
Level the feet of the appliance
to stabilize it. Refer to "Levelling
feet", or the separate Assembly
Instructions.
The lamp does not work. The lamp is defective. Refer to “Replacing the lamp”.
The temperature cannot be
adjusted.
A control mode (super cooling, super
freezing or auto mode) is activated.
Deactivate the control mode. Refer
to “Operation” chapter.
The compressor operates
continually.
Temperature is set incorrectly. Refer to “Operation” chapter.
Many food products were inserted at the
same time.
Insert less food products at the
same time.
The room temperature is too high. Refer to climate class chart on the
rating plate.
Food products placed in the appliance
were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly. Refer to “Closing the door”.
The temperature in the appliance
is too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to “Closing the door”.
The food products temperature is too
high.
Let the food products temperature
decrease to room temperature
before storage.
Many food products are inserted at the
same time.
Wait some hours and then check
the temperature again.
The thickness of the frost is greater than
4-5mm. Defrost the appliance.
The door has been opened often. Open the door only if necessary.
There is no cold air circulation in the
appliance.
Make sure that there is cold air
circulation in the appliance.

20ENGLISH
Problem Possible Cause Solution
There is too much condensed
water on the rear wall of the
refrigerator.
Door was opened too frequently. Open the door only when
necessary.
Door was not closed completely. Make sure the door is closed
completely.
Stored food was not wrapped. Wrap food in suitable packaging
before storing it in the appliance.
Water ows inside the
refrigerator.
The drain hole at the back of the
appliance is clogged.
Clean the drain hole with a piece
of wire.
Food products prevent water from
owing into the water collector.
Make sure that food products do
not touch the rear plate.
Water ows on the oor.
The door is not closed well.
Refer to "Closing the door", or
refer to the troubleshooting item
below ("The door does not close
completely").
The drip pan cracks.
The IKEA after sales customer
service center will assist you on the
phone at the time of service call
request.Please refer to
www.IKEA.com/au
and select your local store for local
store phone numbers and opening
times.
The defrost water drain is clogged. Clean the drain hole with a piece
of wire.
The door does not close
completely.
The shelves are out of position.
Make sure the shelves are in
correct position. Refer to "Movable
shelves".
The door gaskets are dirty. Clean the door gaskets.
The appliance is not level. Refer to "Levelling feet", or the
separate Assembly Instructions.
Error code explanation
E1: Temperature sensor failure of the
refrigerator chamber
E2: Temperature sensor failure of the freezer
chamber
E4: Defrosting sensor failure of the refrigerator
chamber
E5: Defrosting sensor failure of the freezer
chamber
E6: Communication failure
E7: Failure of ambient temperature sensor
EH: Humidity sensor failure
If your appliance still is not working
properly after making the above checks,
Contact the IKEA after sales customer
service center will assist you on the phone
at the time of service call request. Please
refer to
www.IKEA.com/au
and select your local store for local store
phone numbers and opening times.