IKEA UPPLEVA User manual

UPPLEVA
TV and sound systems

Everyday life places high demands on
television and sound systems. UPPLEVA is
tested to meet our strict standards for
quality and durability, as well as the highest
standards for domestic use. This is why we
offer a 5-year guarantee covering material
and manufacturing defects on the UPPLEVA
TV and sound systems. This guarantee is
subject to the terms and conditions stated in
this folder.

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How long is this guarantee valid?
The UPPLEVA TV and sound system guarantee is valid for five (5) years
from the date of purchase. The original purchase receipt is required as a
proof of purchase.
If service work is carried out during the guarantee period, this will
not extend the guarantee period for the appliance, or the new parts.
The guarantee for the new parts will only be valid for the remainder
of the original guarantee.
What is covered under this guarantee?
This guarantee applies to domestic use only and covers material and
manufacturing defects in the following parts of UPPLEVA:
•TV and remote control
•Sound system and remote control
•3D glasses
What will IKEA do to correct the problem?
IKEA will examine the product and decide if it’s covered under
this guarantee. If considered covered, IKEA through service
providers appointed by IKEA, will then, at its sole discretion,
either repair the defective product or replace it with the same
or a
comparable product. If the problem can be remedied by repair, IKEA will
be responsible for the costs of repairs, spare parts, labour and travel of
IKEA service providers.
Product will be picked up at the customer’s and repaired at the service
provider and returned to customer.
This does not apply to any repair work not authorised by IKEA.
Replaced parts become the property of IKEA. If the item is no
longer sold by IKEA, IKEA will provide an
appropriate replacement. It is IKEA that determines, at its sole
discretion, what constitutes an appropriate replacement.

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What is not covered under this
guarantee?
This guarantee does not apply to products that have been stored,
assembled or installed incorrectly, used inappropriately, abused,
misused, altered, or cleaned with wrong cleaning methods or wrong
cleaning products.
This guarantee does not cover incidental or consequential damage.
•Damage caused by accidents including, but not limited to,
lightning, fire or water.
•Battery leakage (remote controls and 3D glasses).
•Normal wear and tear.
•Damage to the product resulting from neglect or misuse,
including but not limited to, failure to use and/or install the
product for its normal domestic purposes and/or in accordance
with the operating instructions in its proper installation and use,
especially referring to the user manual and assembly instructions.
Burned screen caused by the lengthy display of a fixed picture
such as a broadcaster logo.
•Modifications, adaptations and alterations of the product to
operate in a country other than that for which it was originally
designed and manufactured, or any damage resulting from such
modifications. Modifications, adaptations, alterations and repairs of
the product made by any part without authorization by IKEA.
•The guarantee does not apply if products have been placed
outdoors or in a humid environment or if the products have
been used for nondomestic purposes (unless otherwise
stated).
•Any product limitations and/or specificities as described in the
User Manual and Advice & Instructions.
•Cuts or scratches, or damage caused by impacts or accidents.
•If a customer transports the product to their home or other
address, IKEA is not liable for any damage that may occur during
transport.

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Care instructions
Use a glass-cleaning product to clean the screen and a soft cloth and
mild detergent to clean the rest of the TV.
Please Note: Using strong detergents, alcohol-based and abrasive
products may damage the screen.
Dust the vents at the back and the sides regularly. Using solvents,
abrasive or alcohol-based products could damage the TV. If an object
or liquid gets inside the appliance, immediately unplug it from the
electrical outlet. The appliance should then be checked by an
authorised technician. Never open the appliance yourself since this
may put you at risk or damage the appliance.
For more information regarding care instructions, see the manual for
UPPLEVA TV and sound.
Installation
For safety reasons, all IKEA furniture that is assembled together with
UPPLEVA TV and sound systems must be attached to the wall, using
the fasteners that come with the furniture. Different wall materials
need different fixing devices. Use fixing devices suitable for the walls
in your home.

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How to reach us if you need service
Call IKEA Customer Services on [phone].
PLEASE NOTE: Do not bring your product to the IKEA store before
you have been in contact with IKEA Customer Services
To make sure that we give you the best assistance, please read the User
Manual and Advice & Instructions carefully before contacting us.
Please also have the IKEA article number for your product at hand
before calling us. You will find this 8-digit number on your receipt
(or email confirmation, if ordered online).

SAVE THE SALES RECEIPT!
It serves as proof of purchase and must be
presented in order for the guarantee to be valid.
If something happens, or if you are not satisfied with your
purchase, call IKEA Customer Services on [phone]
500.
© Inter IKEA Systems B.V. 2012