
IBM Canada Ltd. Hardware Announcement
A08-0791 IBM is a registered trademark of International Business Machines Corporation 2
• These models offer a single, high-performance printing platform worldwide for international
retailers.
• The components have an extended life: thermal receipt station print head life is 150 km;
receipt cutter life is 1.5 million cuts.
• Remotely adjustable low-paper sensor helps to minimize transaction delays.
Overview
The new 4610 SureMark Printer Models 2CR and 2NR are dual-station thermal/impact POS
receipt printers offering high-speed receipt printing -- up to 80 lps -- fast check handling in the
document insert station, superior reliability, serviceability, and usability. Available worldwide,
these models replace Models Tx3, Tx4, and Tx5 and can easily be configured by users to print
DBCS (double-byte character set) or SBCS (single-byte character set) characters, used in most
countries around the world.
Available RS-232, RS-485, and USB (2.0) communication interfaces enable attachment to
IBM's wide range of SurePOS™ Series point-of-sale (POS) systems plus PCs and competitive
systems. Your investment is protected over time because the interface modules are available as
field-upgrades. You can change the interface of your printer as your POS terminal requirements
and technology evolve.
Servicing and managing these new POS printers is very simple and easy. Light-Path
management coupled with tool-less replacement of major assemblies plus enhanced systems
management sensors and usage counters make these models very easy to service and manage.
Customers who choose to service their own printers will value the CRU (customer replaceable
unit) replacement of the thermal print head, the main card assembly, and the communication
interface adapter. And the three Light-Path LEDs make diagnosing problems with these CRUs
as easy as 1-2-3. Systems management sensors include a paper motion / paper out sensor,
cutter-complete sensor, a low-paper sensor, a print head "health" sensor, plus several more.
Further demonstrating IBM's commitment to eco-friendliness, these new 4610 Printers minimize
landfill waste and carbon emissions by using packaging cushions made from 100% post-
consumer waste HDPE (high density polyethylene) and a corrugated cardboard package that
includes 35% recycled post-consumer materials. Additionally, these printers are designed to print
the very latest in receipt media technology -- new polymer receipt media, which offers a very
green alternative to paper receipt media due to reduced emissions from production and transport
of the new material.
Several ease-of-use features have been added to these new models. Easy drop-and-load paper
loading and a cover open button make paper loading fast and easy. Support for large 102 mm (4
in) diameter paper rolls minimizes labour expenses by reducing roll changes and has the added
benefit of reducing waste paper roll cores that are not always recycled as they should be. The
combination of a larger roll plus new thinner polymer receipt media will reduce the number of
roll changes by half. A compatibility mode is offered for customers who want to retain existing
applications while upgrading their printers.
These new models are designed to simplify model ordering, streamline the supply chain, and
improve product availability. Both the covers and interface card are features of the printer.
Printer covers do not contain any electronics, so they can easily be changed to reflect colour
preferences. Submit an RPQ to purchase replacement cover sets. The interface card is designed
to be assembled during printer setup at the customer's site. This reduces the number of models
and allows easy connection of cables to the interface card before it is attached to the printer.
Key prerequisites
Models 2CR and 2NR attach to IBM SurePOS 100/300/500/700 Series and AnyPlace Kiosk and
AnyPlace POS Hub Systems with RS-232, RS-485, and USB (plus-power and unpowered USB)
interfaces. Most systems offer both power and signal connections, but in some cases an optional
special power-only cable may be used to connect the printer's power connector to a USB plus-
power port. Connection to non-IBM systems and PCs generally require an optional power brick.