Inforesight Solaira Alpha H2 User manual

INFORESIGHT CONSUMER PRODUCTS INC.
125 Traders Blvd. E Unit # 4, Mississauga, Ontario L4Z 2H3
Tel [phone] - Fax [phone]
Email [e-mail] - Website www.solairaheaters.com
I M P OR TA N T - S AV E T H E S E I N S T R U C T I O N S F O R F U T U R E R E F E R E N C E
247748
EN
C = COLOR CODE
Reference Manual
Solaira
Alpha H2
(Double Emitter - Candel Range)
CANADA & USA MODELS:
SALPHAH2-20240LL-C (208V - 1500 / 240V - 2000W)
SALPHAH2- 0240LL-C (208V - 2250 / 240V - 000W)
SALPHAH2-40240LL-C (208V - 000 / 240V - 4000W)
WEATHERPROOF INFRARED HEATERS SUITABLE FOR OUTDOOR AND
INDUSTRIAL USE IN NON-HAZARDOUS AREAS
INDOOR USE - RESIDENTIAL (OUTDOOR USE ONLY), COMMERCIAL AND

1. Read all instructions before using this heater.
2. Use this heater only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or
injury to persons.
3. This heater is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. If provided, use handles when moving this heater.
Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes, and curtains at least 6 feet (1.8m) from the front
of the heater and keep them away from the sides and rear.
4. Extreme caution is necessary when any heater is used by or near
children or invalids and whenever the heater is left operating and
unattended.
5. Do not operate any heater with a damaged cord or after the heater
malfunctions, has been dropped or damaged in any manner. Return
heater to authorized service facility for examination, electrical or
mechanical adjustment, or repair.
6. This heater is not intended for use in bathrooms, laundry areas and
similar locations. Never locate heater where it may fall into a bathtub
or other water container.
7. To disconnect heater, turn controls to off.
WARNING -
Each power supply circuit shall be provided with
disconnecting means and the disconnecting means shall be grouped
together.
I M P O R TA N T I N S T R U C T I O N S
When using electrical INFRARED HEATERS, basic precautions
should always be followed to reduce the risk of fire, electric shock,
and injury to persons, including the following
2

8. Do not insert or allow foreign objects to enter any opening as this may
cause an electric shock or fire, or damage the heater.
9. To prevent a possible fire, do not block openings in any manner.
10. A heater has hot parts inside. Do not use it in areas where gasoline,
paint, or flammable liquids are used or stored.
11. Do not cover or otherwise obstruct the heater.
I M P O R TA N T I N S T R U C T I O N S
S AV E T H E S E I N S T RU C T I O N S
G R O U N D I N G I N S T R U C T IO N S
For 240 (or 208) volt heaters. The cords from each terminal box must be
hard wired.
3
Kee combustible material such as furniture, a ers,
clothes and curtains at least 6 feet (1.8m) from the front
of the heater and away from the sides and rear.
W A R N I N G : R I S K O F F I R E

I N T R O D U C T I O N
The Alpha H2 heater produces radiant heat like the sun, warming people and objects rather
than the air in between. It is mounted on an adjustable bracket that allows the heat to be
directed exactly where it is required. The Alpha H2 can also be used in a modular system in
that more than one heater can be connected together - see ‘Configurations’ later in the
manual. The Alpha H2 weatherproof heater is designed for indoor and outdoor use.
Please read the following instructions carefully before use. The safety of this heater is
guaranteed only by its correct usage in accordance with these instructions, therefore
they should be retained for future reference.
Before using this appliance
1. Check that the voltage indicated on the units rating label corresponds to the mains
supply voltage.
2. Do not install the heaters less than the minimum height from the floor as specified below
in the specification - Table. 1.
3. Ensure that the heater has been securely fastened in its final mounting position.
4. WARNING - This appliance must be grounded and hard wired!
5. WARNING - Keep the mains cable away from the body of the heater which will get hot
during use.
6. Do not cover or obstruct the heater while it is in use.
7. Do not insert any object through any slot or opening in the heater.
8. Do not use if guard is not present.
9. When replacing the emitter or cleaning the unit, ensure that the hard wired circuit(s) is
disconnected from the mains supply. Note: always ensure that the emitter is cool before
handling.
10. Do not handle the halogen emitter with bare hands. If it is inadvertently
touched, remove finger marks with a soft cloth and methylated spirit or
rubbing alcohol. Otherwise, the marks will burn into the quartz emitter during
use causing premature heater failure.
11. The heater is not intended for use by young children and must be supervised
by a responsible person at all times.
C AU T I O N
4

WARNING - RISK OF FIRE: Heaters rated at 208 / 240 Volt, 2 Kilowatt and above are not intended for use as indoor residential or as a household heater but maybe used for commercial/industrial use.
No. of Units × Model Type
1 ×
SALPHAH2-
20240/LL-C
1 ×
SALPHAH2-
30240/LL-C
1 ×
SALPHAH2-
40240/LL-C
2 ×
SALPHAH2-
20240/LL-C
2 ×
SALPHAH2-
30240/LL-C
2 ×
SALPHAH2-
40240/LL-C
3 ×
SALPHAH2-
20240/LL-C
3 ×
SALPHAH2-
30240/LL-C
3 ×
SALPHAH2-
40240/LL-C
Voltage (Volts) 208 / 240 No. of Emitters × Power (Watts)
2 ×
750 / 1000
2 ×
1125 / 1500
2 ×
1500 / 2000
4 ×
750 / 1000
4 ×
1125 / 1500
4 ×
1500 / 2000
6 ×
750 / 1000
6 ×
1125 / 1500
6 ×
1500 / 2000
Total Power of Unit (Watts) 1500 / 2000 2250 / 3000 3000 / 4000 3000 / 4000 4500 / 6000 6000 / 8000 4500 / 6000 6750 / 9000 9000 / 12000 Current (Amps) per Emitter 3.6 / 4.2 5.4 / 6.3 7.2 / 8.3 3.6 / 4.2 5.4 / 6.3 7.2 / 8.3 3.6 / 4.2 5.4 / 6.3 7.2 / 8.3 Total Current (Amps) of Unit 7.2 / 8.3 10.8 / 12.5 14.4 / 16.7 14.4 / 16.7 21.6 / 25.0 28.8 / 33.3 21.6 / 25.0 32.5 / 37.5 43.3 / 50.0 Min. Mounting Height From Floor
79 in / 98¼ in
(201 cm /
250 cm)
98¼ in
(250 cm)
108 in / 120 in
(274 cm /
305 cm)
120 in / 144 in
(305 cm /
366 cm)
108 in / 120 in
(274 cm /
305 cm)
132 in / 158 in
(335 cm /
401 cm)
158 in / 177 in
(401 cm /
450 cm)
Min. Distance From Ceiling
19½ in
(50 cm)
Min. Distance From Side Wall
39½ in
(100 cm)
59 in
(150 cm)
Dimensions - W × H × D (inc. bracket & bars max pos.)
32¼ in × 9 in × 12¾ in
(82 cm × 23 cm × 32 cm)
32¼ in × 18¼ in × 5¾ in
(82 cm × 47 cm × 15 cm)
32¼ in × 27¼ in × 5¾ in
(82 cm × 69 cm × 15 cm)
Weight 12.3 lb
(5.6 g)
24.7 lb
( 11.2 g)
37.0 lb
(16.8 g)
S P E C I FI C AT I O N T a b l e 1 . C a n a d a a n d U S A H e a t e r s
5

• The Alpha H2 heater should only be wall mounted in a
horizontal manner or hung from a ceiling from chains
(not supplied).
• When wall mounting the Alpha H2 heater in a
horizontal manner, do not position the heater at an
angle more than 50° and less than 30° as shown in
Fig. A.
• When ceiling hanging the Alpha H2 heater, ensure the
minimum distance from the ceiling is adhered to as
shown in Fig. B.
Continued on next page...
I N S TAL L AT I O N
The 208 / 240V version of the heater is fitted with 2 × supply cords measuring 79 inches
(200 cm) for hard wiring.
WARNING:
Wiring procedures and connections should be in accordance with the
National Electric Code (NEC) and local codes.
WARNING: If the supply cord(s) becomes damaged, it must be immediately replaced by a
qualified person in order to avoid a hazard.
CAUTION: Disconnect electric power supply before working on circuit wiring to prevent
electric shock.
CAUTION:
Please observe the minimum safe distance between the heater body and any
inflammable surfaces.
CAUTION: When the electrical connection is outside weatherproof sockets must be used
having ground fault protection (GFCI or GFI).
NOTE: CONSULT A QUALIFIED ELECTRICIAN, IF IN DOUBT.
!
C O N F I G U R AT I O N S
The Alpha H2 heater is a double emitter - it contains two emitters. It can be installed as a
single unit or joined to one or two more single units. Joining bars are available that connect
the heaters together to increase the size and output of the installation. The maximum
number of units that can be joined together is three. Please read the section ‘joining heaters
together’ for information on how this should be done.
M O U N T I N G - 1 × D O U B L E ( T W O E M I T T E R S ) U N I T
C AU T I O N
Switch off/un lug the heater from the mains su ly
when mounting or adjusting the heater osition.
Fig. A
6
SEE TABLE 1 FOR
MINIMUM HEIGHT
GROUND LEVEL

1. When wall mounting, securely fasten the L-shaped wall
brackets to the mounting surface using both of the fixing
holes in the short part of the bracket (see Fig. D for
mounting hole centres). Please refer to Table 1 for
recommended positioning of the heater. Please note. wall
fixings are not supplied. They should be selected to
substantially support the weight of the installation. If in
doubt contact a professional for advice! When hanging
from a ceiling two equal length and gauge chains are
required and should be selected with fixings that are
adequate to hold the weight of the heater. Again, if in
doubt contact a professional for advice!
2. The heater should be mounted with the terminal box at the
bottom of the heater when being wall mounted.
3. When wall mounting, fix in the required angular position by
tightening the fixing bolts on the brackets at the rear of the
heater as shown in Fig. C. The heater should face directly
down when hanging.
4. Secure the supply cable so it is not resting on the body or
obstructing the air-vents.
Always isolate the heater from the mains su ly when
adjusting the osition.
DRILLING HOLE TEMPLATE DIMENSIONS FOR WALL MOUNTED BRACKETS
Fig. B
• Always allow the heater to cool before attempting to
reposition/move. Never attempt to move the heater while it
is switched on!
• Observe the minimum safe distance between the heater
body and inflammable surfaces and objects when mounting.
• Please refer to Table 1 for the recommended positioning of
the heater with regards to minimum distances. Do not install
the heater in a corner!
• Keep out of the reach of children.
Fig. C
TERMINAL
BOX
Fig. D
7
SEE TABLE 1 FOR MINIMUM
DIMENSIONS

AS S E M B L I N G -
2 × D O U B L E ( T W O E M I T T E R S ) H E AT E R S J O I N E D
1. Take the first heater and place it face down on a flat surface.
2. Take the second heater and place it face down and positioned parallel to the first heater.
3. Push the bolts used to hold the wall brackets through the hole in the brackets on the rear
heaters and slide a shake-proof washer on all the threads from the protruding side.
4. Slide the joining bars on each bolt and fit a washer and nut – do not fully tighten at this
point.
5. Ensure the second heater is still parallel to the first and sitting flat.
6.
Slide the joining bars on each protruding bolt of the other heater to connect them
together and fit the washers and nuts.
7. Again, ensuring the heaters remain flat, fully tighten all four nuts to secure the joining
bars in place.
 When two Alpha H2 heaters are joined they should only be hung from a ceiling on
chains - do not wall mount!
 Always allow the heater to cool before attempting to reposition/move. Never attempt to
move the heater while it is switched on!

Observe the minimum safe distance between the heater body and inflammable
surfaces and objects when mounting.
 Please refer to Table 1 for the recommended
positioning of the heater with regards to
minimum distances. Do not install the heater in a
corner!
 Keep out of the reach of children.
1. Please refer to Table 1 for recommended
positioning of the heater. When hanging from a
ceiling two chains of equal length and gauge are
required and should be selected with fixings that are
adequate to hold the weight of the heater. If in doubt
contact a professional for advice!
Continued on next page...
8
C AU T I O N
Switch off/un lug the heater from the mains su ly when mounting or adjusting the
heater osition.
C H AI N H AN G IN G -
2 × D O U B L E ( T W O E M I T T E R S ) H E AT E R S J O I N E D
Fig. E
SEE TABLE 1 FOR MINIMUM
DIMENSIONS

AS S E M B L I N G - 3 × D O U B L E ( T W O E M I T T E R S ) HE AT E R S
J O I N E D
1. Take the first heater and lie it face down on a flat surface.
2. Take the second and third heaters and position them face down and parallel to the first.
3. Push the bolts used to hold the wall brackets through the hole in the brackets on the
rear heaters and slide a shake-proof washer on all the threads from the protruding side.
4. Slide the joining bars on each bolt and fit a washer and nut – do not fully tighten at this
point.
5. Position the second heater so it’s parallel to the first and sitting flat.
6. Take the third heater and a joining bar. Push a bolt and washer through the end hole
and place a serrated washer on the other side. Push the bolt through the bracket hole
on heater. Repeat on opposite side and secure with a washer and nut – do not fully
tighten at this point.
7. Position the third heater so it’s parallel to the second.
8. Line-up the bars of the first heater with the brackets of the second heater – they should
go on the inside faces like heater one.
9. Line-up the bars of the third heater with the brackets of the second heater – these
should go on the outside faces like heater three.
10. Push a bolt from the back of the joining bars through the holes putting a serrated
washer on each side of the heater bracket.
11. Fit a washer and nut to both sides and providing the assembly is sitting flat, fully tighten
both sides and also the nuts of the first and third heaters to the joining bars.
12. The heater is now ready for hanging.
9
2. Fix the heater assembly to the chains via the hole in the centre of the joining bar as
shown in Fig. E and ensure the heaters face directly down when hanging.
3. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains su ly when adjusting the osition.

 When three Alpha H2 heaters are joined they should only be hung from a ceiling on chains
- do not wall mount!
 Always allow the heater to cool before attempting to reposition/move. Never attempt to
move the heater while it is switched on!
 Observe the minimum safe distance between the heater body and inflammable surfaces
and objects when mounting.
 Please refer to Table 1 for the recommended positioning of the heater with regards to min-
imum distances. Do not install the heater in a corner!
 Keep out of the reach of children.
C H AI N H AN G IN G -
3 × D O U B L E ( T W O E M I T T E R S ) H E AT E R S J O I N E D
C AU T I O N
Switch off/un lug the heater from the mains su ly when mounting or adjusting the
heater osition.
Fig. F
1. Please refer to Table 1 for recommended positioning of the heater. When hanging from
a ceiling four chains of equal length and gauge are required and should be selected
with fixings that are adequate to hold the weight of the heater. If in doubt contact a
professional for advice!
2. Fix the heater assembly to the chains via the hole in the centre of the joining bars as
shown in Fig. F. and ensure the heaters face directly down when hanging.
3. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains su ly when adjusting the osition.
SEE TABLE 1 FOR MINIMUM
DIMENSIONS
10

M AI N TE N AN C E
CAUTION:
Unplug/Switch off unit from the mains supply before replacing emitter or any
maintenance procedure including cleaning.
CAUTION: Should dust or dirt appear on the reflector, it is recommended that that the
guard and emitter are removed and the reflector is wiped with a lint-free cloth before
reassembling (see emitter replacement instructions).
NOTE: For re lacement emitters or s are arts lease contact your local distributor
quoting model ty e and rating from rating label. It is very im ortant that your
re lacement emitter is exactly the same as the one it was su lied with. Failure to
fit the exact same ty e can cause the heater to rematurely fail.
!
Un lug/switch off from the mains to the heater or heater assembly ower before any
attem ts are made to re lace the emitter. Contact your distributor for the correct
re lacement emitter quoting model ty e and rating from rating label. It is im ortant
that you read through the emitter re lacement rocedure before commencing.
1. Ensure the heater and emitter are cool and the power supply is disconnected or remove
the plugs from the socket outlet - all plugs must be removed even if only one emitter is to be
replaced.
2. Remove the screws from the terminal box at the back of the emitter to be replaced and lift
off the lid - see Fig. G.
Fig. G Fig. H
C AU T I O N
R E P L AC I N G AN E M I T T E R
CONNECTOR BLOCK
3. Disconnect the emitter from the connector block by unscrewing the screws highlighted
above in Fig. H and remove the white coloured emitter wires from the connector block.
11
Continued on next page...

4. At the back of the heater, remove the plate holding the terminal box by removing the two
fixing screws as shown in Fig. J.
5. Pull the emitter wires one at a time through the plate to remove as shown in Fig. K.
6. At the front of the heater, remove the grille bridging clamps as shown in Fig. L from both
sides of the grille by undoing the centre screws and then remove the grille by pulling it out
from the centre and prizing the prongs away from their locating holes at one end of the grille
(Fig. M) and pull out of opposite end.
Fig. J Fig. K
FIXING SCREWS
12
7. Remove the screws from the middle reflector on both sides (Fig. M) and the single screw
from the side reflector (Fig. N). Lift them up and away from the heater to reveal the ceramic
caps on the lamp emitters.
Fig. NFig. M
SCREW
Fig. L
SCREW
Fig. M

8. Release the lamp emitter end by pressing the top edge of the spring clip away from the
lamp emitters ceramic end cap. Gently lift the end of the lamp emitter upwards so it is no
longer being retained by the clip (Fig. P). The wire can then be gently pulled from behind the
reflector.
9. The lamp emitter wire at the opposite end should be pulled out of the side slot (Fig. Q)
and the lamp emitter can be lifted up completely. The wire can then be gently pulled forward
so that it also comes out from behind the reflector.
10. The emitter can now be removed away from the heater leaving it ready to for the new
emitter to be fitted as shown in Fig. R.
Fig. R
Fig. QFig. P
13
11. Refit the new emitter in reverse order making sure that no wires can get trapped.
Replace the side reflectors/covers and their screws before any other parts are fitted to make
sure the emitter is held safely.
Continued on next page...

12. Refit the grilles by taking a grille
and inserting the 2 × prongs into the
holes in the end of the heater (left
side shown below in Fig. S) and
gently flex the wire grille to insert the
2 × opposite prongs into the grille
holder holes (to the other side of the
lamp emitter as shown in Fig. T).
13. When fitting the middle grille,
insert the 2 × prongs into the holes in
the grille holder (Fig. U) and gently
flex the grille to insert the 2 × opposite
prongs into the opposite grille holder
holes as shown in Fig. V.
Fig. S Fig. T
Fig.
Fig. V
14. Refit the grille bridging pieces over the grille prongs as shown in Fig. W at the ends of
the grilles.
15. Check the fitment of the grille by individually gripping them and moving them to their
extreme left and right positions/pushing up and down to ensure they are all securely located
(Fig. X).
Fig. W
Fig. X
14

3 × Alpha H2 Units
C H AI N H AN G IN G C O N F I G U R AT I O N S - AT A G L AN C E
1 × Alpha H2 Unit 2 × Alpha H2 Units
15
WAL L M O U N T E D C O N F I G U R AT I O N - AT A G L AN C E
1 × Alpha H2 Unit

INFORESIGHT CONSUMER PRODUCTS INC.
125 Traders Blvd. E Unit # 4, Mississauga, Ontario L4Z 2H3
Tel [phone] - Fax [phone]
Email [e-mail] - Website www.solairaheaters.com
Due to our policy of ongoing improvement, we reserve the right to make changes without notice.
© 2020 INFORESIGHT CONSUMER PRODUCTS INC.
Ref No. 042225/L1 Issue No. 4
247748
Solaira Alpha H2
CANADA & USA MODELS:
IMPORTANT - SAVE THESE
INSTRUCTIONS FOR FUTURE REFERENCE
Solaira Alpha H Solaira Alpha H3
Also available in this ran e...
C = COLOR CODE
SALPHAH2-20240LL-C (208V - 1500 / 240V - 2000W)
SALPHAH2- 0240LL-C (208V - 2250 / 240V - 000W)
SALPHAH2-40240LL-C (208V - 000 / 240V - 4000W)