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Transfer Parameters Troubleshooting
TRANSFERS PRINTHEAD MARK T EMP. TIME PRESSURE
Shock Line Paper
TFP, DX Coated Mug 400°F 180 sec. Higg
Toner 356°F Medium to High
Q:When image is pressed, the color of the design is faded or transfers are not fully transferred onto the mug(s).
A: Reason comes from three points, there is little to no pressure, the temperature is not hot enough, or it is pressed for too little time. Test
different points to get a better transfer.
Q:After transferring my image has shifted or “ghosted".
A: During the pressing process, the image may have shifted positions on the mug causing ink to continue imprinting but in a different spot.
We recommend to use heat tape to secure the image on your substrate so that it doesn’t shift at any point.
Q: Turn on the power, but the mug press machine does not work.
A: Please check the power plug to see if it is well connected to the socket; if problem persists, turn to our support team for help.
Q: How to get a reasonable pressure.
A: Adjust the pressure by turning the knob and locking down the handle. There should be a larger resistant force afterwards.
Q: The temperature remains unchanged in P-1 and cannot go up anymore
A: Press Timer Start button to restart machine. If problem persists, turn to our support team for help.
Q: Pressure knob is too hard to adjust.
A: Adding lubricant oil should make the operation smoother.
SubliMate Paper
Coated Mug 180 sec.
Q: The mug press machine has peculiar smell during operation.
A: It is normal when you heat the silicone material on the heating element.
Q: I want to apply my image on different mug sizes.
A: You can order additional heating elements for 12 oz, 15 oz and 17 oz. Contact sales@graphicsone.com or visit
www.graphicsone.com.com
MUG AND CERAMIC
FABRICS
TRANSFERS PRINTHEAD MARK T EMP. TIME PRESSURE
SubliMate Paper TFP, DX Polyester Fabric 392°F 35sec. Low to Medium
Fuze Fabric TFP, DX 385°F 35-40 sec. Low to Medium
Cotton
For any further help, please contact
our support team.
(408) 394-7595