Innes SMA300 User manual

User Manual
SMA300
3.12.57 001A
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Legal Notice
User Manual SMA300 3.12.57 (001A_en)
© 2017 Innes SA
Rights and Responsibilities
All rights reserved. No part of this manual may be reproduced in any form or by any means whatsoever without the written permission of the publisher. The products
and services mentioned in this document may be trademarks and/or trademarks of their respective owners. The publisher and the author do not pretend to these
brands.
Although every precaution has been taken in the preparation of this document, the publisher and the author assumes no responsibility for errors or omissions, or for
damages resulting from the use of the information contained in this document or the use of programs and source code who can accompany it. Under no circumstances
can the publisher and the author be held responsible for any loss of profits or any other commercial prejudice caused or that would have been caused directly or
indirectly by this document.
Product information
The conception and specifications of the product may change without prior notice, and this applies to hardware, embedded software and this guide. Consumable items
accessories may slightly differ than herein described as INNES is depending on the evolutions of its suppliers. This document contains confidential information; it can’t be
disclosed to any third parties without prior written authorization of INNES.
Safety instructions
Please read carefully the following instructions before switching the product on: - WARNING! Correct fitting and installation is of the utmost importance. Incorrect fitting
and/or installation may result in personal injury or loss. INNES disclaims all liability, of whatever kind, if the product is assembled, fitted and/or installed in an incorrect
manner. - Do not use the product near a water supply. - Do not pour anything on the product, like flammable liquids or material. - Do not expose the product to direct
sun, near a heating source or a dust nor vibrations. - Do not obstruct holes, to be sure that air flows freely around the product. - Switch off the product during a storm. -
Do not open the product in any circumstances.
Guarantee terms
INNES products are eligible for a warranty to cover genuine manufacturing defect for 3 years. Product failure occurring as the result of factors that do not constitute
genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable. For example: Inappropriate
maintenance action, a non-authorized modification, a not specified environment utilization (see ‘Safety instructions’), or if the product has been damaged after an
impact, a fall, a bad manipulation or a storm consequence, an insufficient protection against heat, moisture or frost. This warranty is not transferrable. In addition, any
repairs carried out by non-authorized personnel will invalidate the warranty.
WEEE Directive
This symbol means that your end of life equipment must not be disposed of with household waste but must be deposited at a collection point for waste electrical and
electronic equipment or to your reseller. This will benefit the environment. In this context, a system for collecting and recycling has been implemented by the European
Union
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1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Table of Contents
Introduction
Getting Started
LEDs
Connectors
Technical specifications
Troubleshooting
Conformities
Contacts
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1.1 Introduction
This manual explains how to setup your device SMA300.
Recommendations and warnings
This device is designed to be used inside a building.
This device is intended to work with the supplied power supply unit. This power supply unit must be connected to a mains socket conforming to standard NF C 15-100. If
the AC power cable is damaged, it must be replaced. It is possible to order a replacement mains unit by sending a request to the email address [email protected].
This device is a Class A device. In a residential environment this device may cause radio interference. In this case, the user is asked to take appropriate measures.
When powering the unit from a PoE source, this PoE source must be "Limited Power Source" as defined in EN60950-1: 2006.
Content of the package
Item Feature
Device SMA300 with Gekkota OS embedded
Power Supply Unit 12V Power Supply unit with cable of 1.2m
Label PSN (Product Serial Number) on the packaging and on the device
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1.2 Getting started with the device
Front face
1 HDMI output connector
2 Audio connector
Rear face
3 WWAN antenna slot
4 USB1 2.0 Host connector
5 USB2 2.0 Host connector
6 WLAN antenna slot
7 SIM & SD Card connectors
8 LAN PoE RJ45 connector
9 GPIO1/IR connector
10 Status LED
11 Power Supply LED
12 Power Supply connector
Device fixture
4
10
159
Device dimensions
Labelling
SMA300
HDMI OUTAUDIO OUT
1
2
STATUS
POWER
DC IN
USB1 USB2 LAN P oE IR
WLAN
WWAN
SIM/ SD CARD
3
4
5
6
7
8
9
10
11
12
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The model of the device, the power supply characteristics, the serial number (PSN) and the MAC address are written on a label which is stuck on the case. Some
additional tags may be present in case of built-in options.
☛ The serial number of the device can be requested in case of technical support.
Device start-up step
Testcard
At the factory, the device content set by default is the Test Card . The chart displays important information to assist in configuration:
Step 1 (T0=0s)
Device start-up initialisation
Step 2 (T~11s)
Device start-up finalisation
This phase duration is depending on some variable values
(like NTP), some network access duration or some data
checking (check-disk)
Step 3 (T~38s)
Nominal mode
During this step, the device has to play the content.
When firmware upgrade process occured, in
case DNS valid & NTP server inactive, it takes ~4
min 30 s.
>
6

Disable the Test Card by using the WebUI.
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1.3 LEDs behaviour
LED POWER behaviour (power on device)
State Information
Red OK: Power supplied
Off Error : Power supply issue ¹
LED LAN behaviour (power on device)
State Information
Off There is no network traffic on the Ethernet connector
Blinking The blinking frequency is indicating the data rate on Ethernet connector
LED STATUS behaviour depending on device start-up steps
• Step 1 : Device start-up initialisation
State Information
Green: continuous OK
Always Off Error : Power supply issue ¹
• Step 2 : Device start-up finalisation
State Information
Off OK. This step duration can be from several seconds to several minutes.
Green blinking: 1 second
duration flash and periodicity
every 2 seconds
Error: Boot issue ¹
Green blinking: 0,5 second
duration flash and periodicity
every 1 second
Warning: Check-Disk
The device has detected memory corruption on content storage. The media storage is being repaired. This repair step is called
Check-Disk and its duration can be several minutes. During this step, a message “checking the file system of data partition in
progress” is displayed on screen. ³
• Step 3 : Nominal mode
State Information
Green blinking: 1 very short
flash (150 ms) and periodicity
every 4 seconds
OK
Green blinking: 2 very short
and consecutive flashs (150
ms) and periodicity every 4
seconds
Warning: Fail Soft Mode Level 1
Frequent device reboot detected (for example 4 times in less than ½ hour)
Message is displayed on screen «Fail Soft Mode: waiting for new content ».
The instability has been caused probably by a content media not supported yet by system. Consequently, to prevent any further
reboot, the content has been invalided. The message displayed on screen indicates that a new publication is needed to go ahead. ²
Green blinking: 3 very short
and consecutive flashs (150
ms) and periodicity every 4
seconds
Warning: Fail Soft Mode Level 2
Frequent device reboot detected (for example 4 times in less than ½ hour)
Content is purged
Message is displayed on screen «Fail Soft Mode: waiting for new content ».
The instability has been caused probably by a content not supported yet by system or a user preference which has been modified.
Consequently, to prevent any further reboot, the content has been invalidated and user preferences (saved before unexpected
reboot) have been restored. The message displayed on screen indicates that a new publication is needed to go ahead. ²
Off Error ¹
¹ If the problem persists despite an appropriate power-supply, contact INNES technical support.
² If the problem persists, it is recommended to find out the media not supported yet by the system and remove it from content.
³ If the problem persists after a partition repair, contact INNES technical support.
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1.4 Connectors pin-out
Power supply connector (12VDC-0.6A)
+
DC IN
IR
Lan connector
Ethernet RJ-45 PoE. 10/100 BaseT. It is recommended to use shielded cables.
Stereo jack 3.5mm L+R audio cable connector
It is recommended to use cables whose length is less than 3 meters.
GND
R
L
HDMI OUT
AUDIO OUT
GPIO1/IR Jack connector 3.5mm
321
DC IN
IR
N# Function
1 3.3V
2 GPIO1/IR
3 GND
Electrical features
Vin min Vin max VOH min VOH max IOH max VOL max IOL max VIH min VIL max
GPIO1 -0.5V 3.8V 3.1V (@ 20uA) 3.3V -100A 0.6V (@ 2mA) 5mA 2.35V 0.8V
⚠
The 3.3V pin must not serve has power supply, but rather of a reference voltage.
It has a rearmable fuse (350mA @ 20°C)
It is not recommended to hotplug/unplug GPIO1 connector, it could provoke a failure of the device.
During boot, the GPIO1 is configured in input during some seconds. And then after the system startup, the GPIO1 is operational.
The GPIO has a pull-up (4.7 KOhms on 3.3V).
Principle schematics for several use cases
2 wires input configuration:
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3.3V
GPIO_in
SMA300
3.3V
Switch
Output configuration:
3.3V
GPIO_out
SMA300
Output
+-
Power supply
Logic gate, transistor or
opto-coupler
Configuration
GPIO1 connector configuration can be done through system preferences edition with device WebUI or with a script file. GPIO1 configuration part for this script is
described here:
if (aDirection == "out")
{
Services.prefs.setBoolPref("innes.app-profile.gpio-input.jack35-gpio_1.jack35_1.*.authorized", false);
Services.prefs.setBoolPref("innes.app-profile.gpio-output.jack35-gpio_1.jack35_1.*.authorized", true);
systemPref.setBoolPref("system/connector/jack35_1/1/io/jack35-gpio_1/enable", true);
systemPref.setBoolPref("system/connector/jack35_1/1/io/uart_1/enable", false);
}
else if (aDirection == "in")
{
Services.prefs.setBoolPref("innes.app-profile.gpio-input.jack35-gpio_1.jack35_1.*.authorized", true);
Services.prefs.setBoolPref("innes.app-profile.gpio-output.jack35-gpio_1.jack35_1.*.authorized", false);
systemPref.setBoolPref("system/connector/jack35_1/1/io/jack35-gpio_1/enable", true);
systemPref.setBoolPref("system/connector/jack35_1/1/io/uart_1/enable", false);
}
else if (aDirection == "disable")
{
Services.prefs.setBoolPref("innes.app-profile.gpio-input.jack35-gpio_1.jack35_1.*.authorized", false);
Services.prefs.setBoolPref("innes.app-profile.gpio-output.jack35-gpio_1.jack35_1.*.authorized", false);
systemPref.setBoolPref("system/connector/jack35_1/1/io/jack35-gpio_1/enable", false);
systemPref.setBoolPref("system/connector/jack35_1/1/io/uart_1/enable", true);
}
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1.5 Technical specifications
Model Manufacturer
SMA300 INNES
Processors
CPU Freescale iMX6
GPU Vivante
Peripherals
2x USB 2.0 Host (Low/Full/High Speed)
1x Jack 3.5 configurable in GPIO or Infrared
Storage Information
Internal Flash Memory for OS
SD card Qualified SD cards: SANDISK / SDSDAA-032G / 32 GB, SANDISK / SDSDB-032G-B35 / 32 GB, SANDISK / SDSDAA-008G / 8 GB
Software
eLinux 3.10.17
Middleware Gekkota OS 3
Audio outputs
Jack 3.5 R+L stereo analog
Embedded with HDMI output
Video output
1x HDMI 1.4
Display resolutions for video output
640x480 60Hz, 800x600 60Hz VESA, 1024x768 60Hz VESA, 1024x768 60Hz XGA, 1024x576 60Hz VESA, 1024x576 50Hz VESA, 1024x600 60Hz
DENSITRON 84-0188-001T, 1280x720 60Hz CEA-861, 1280x720 50Hz CEA-861, 1280x720 60Hz VESA, 1280x720 50Hz VESA, 1280x720 60Hz SMPTE
(720p), 1280x720 50Hz SMPTE (720p), 1280x720 60Hz CEA, 1280x720 50Hz CEA, 1280x720 60Hz SONY, 1280x720 60Hz CGV CPLine AV-HD, 1280x720
60Hz SAMSUNG, 1280x768 60Hz VESA, 1280x768 50Hz VESA, 1280x800 60Hz VESA, 1360x768 50Hz VESA, 1360x768 60Hz VESA, 1376x768 60Hz
VESA, 1376x768 50Hz VESA, 1376x768 60Hz PC, 1920x1080 60Hz CEA-861, 1920x1080 50Hz CEA-861, 1920x1080 60Hz VESA, 1920x1080 50Hz VESA,
1920x1080 60Hz SMPTE (1080p), 1920x1080 50Hz SMPTE (1080p), 1920x1080 60Hz CEA, 1920x1080 50Hz CEA, 1920x540 60Hz VESA, 1920x545 60Hz
BENQ,
Network
1x Ethernet 10/100 BaseT PoE
Options Information
GPRS/EDGE/HSDPA
Modem
WIFI WIFI 802.11
b/g (WIFI 3)
⚠ when the device PSN is different from 01090-XXXXX. For Innes devices, do use the cipher protocol TKIP (meaning the WLAN
parameters: pairwise=TKIP, group=TKIP, key=psk) when using WPA-PSK keys, or the cipher protocol CCMP (meaning the WLAN parameters:
pairwise=CCMP, group=CCMP, key=psk) for WPA2-PSK keys
WIFI
802.11a/b/g/n
(WIFI 4)
⚠ when the device PSN is 01090-XXXXX. For Innes devices, do use the cipher protocol TKIP (meaning the WLAN parameters:
pairwise=TKIP, group=TKIP, key=psk) when using WPA-PSK keys, or the cipher protocol CCMP (meaning the WLAN parameters:
pairwise=CCMP, group=CCMP, key=psk) for WPA2-PSK keys
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Power supply
12V DC (600mA)
PoE power (Power Over Ethernet)
Working temperature Storage temperature
+0°C à +35°C -20°C to +60°C
Working humidity Storage humidity
< 80% < 85%
Weight Dimensions (WxHxD)
0,450 kg 144 x 89 x 29 mm
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1.6 Troubleshooting
Error while playing a media: message "Content temporarily unavailable <media path/file name> (code <err>)"
Requirement Troubleshooting
code 404 (error code HTTP 404 = file not found)
Publish again the playout on the device after having checked, that:
- the media used is really existing
- your playlist do not refer to obsolete medias
code 403 (error code HTTP 403 = access denied) The remote media is not available
code 401 (error code HTTP 401 = authorization required) The login/password required to play the medias is not correct
code 0 (media not supported at all by your device) Remove the media and publish again ¹
code 1 (an error occurred when the media has been inserted in the
dom) An error occurred when playing the media ²
code 2 (error during viewer activation (play) An error occurred when playing the media ²
code 3 (media repeat error) An error occurred when playing the media ²
code 4 Media not supported by your device. Remove the medias from your playout and publish
again
code 5 (event error on control xhr) Change the media behavior value to try to solve the issue
code 6 (event abort ou timeout sur xhr de control) Change the media behavior value to try to solve the issue
Error while playing a media: message "This content <media path/file name> is not compatible with this device"
Troubleshooting
To solve the issue, remove this not supported media from your playout and publish again. ¹
¹ For further information, read the document gekkota-supported-medias-and-performances.pdf
² For further information, contact [email protected]
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1.7 Conformities
In conformity with the following European directives:
LVD 2014/35/EU
EMC 2014/30/EU
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1.8 Contacts
For further information, please contact us at + 33 (0)2 23 20 01 62 or by e-mail:
Technical support: [email protected]
Sales department: [email protected]
FAQ and download at : http://www.innes.pro/en/support/
INNES SA
5A rue pierre Joseph Colin
35700 RENNES
Tel: [phone]
Fax: [phone]
http://www.innes.pro/fr
INNES SA
Verbindungsbüro Deutschland
Lebacher Str. 4
66113 Saarbrücken
Tel: [phone]
Fax: [phone]
Mob : [phone]
http://www.innes.pro/de
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