Innogy eBox smart IEIA-601 User manual

innogy
eBox smart
(IEIA-601)
eBox smart RFID
(IEIA-602)
Operating instructions
innogy.com/emobility

innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)


Operating instructions
Contents
Refueling is now charging
Basic safety instructions
Scope of delivery
Technical data
Operation for charging an electric vehicle
 Inspection/maintenance
 Frequently asked questions
31.01.2018 • Version 1.3

Refueling is now charging
Dear Customer,
innogy SE (hereinafter innogy) provides you with a modern and,
simultaneously, future-proof solution for rapid charging of electric
vehicles.
We are delighted that you have chosen the innogy eBox smart
(RFID) and hope you will be happy as you join us on our common
journey: designing the refueling of the future!
Your eMobility team,
innogy SE
innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)


Operating instructions
Warranty
The following instructions must be heeded for
the warranty in terms of function and safety:
innogy bears no liability for damage resulting from
non-observance of the instructions. Warranty and
liability conditions of the terms of sale and deliv-
ery or any innogy cooperation agreements are not
extended by the following instructions.
The product may only be operated after notice is
taken of the corresponding operating instructions.
The product may only be operated by qualified
skilled personnel who are familiar with the legal
requirements.
The product may only be used for its intended
purpose.
Repair work may only be undertaken by skilled
personnel or appropriately instructed persons.
Additional training is mandatory.
The product may not be converted or modified.
The manufacturer will not bear any liability for
unilateral modifications to the product.
Only suitable accessories may be used with the
product.
Only spare parts listed by innogy in the spare
parts catalog and, consequently, approved may
be used for repairs.
We reserve the right to make technical changes
in the context of further development. In addition
to the instructions in this manual, generally appli-
cable safety and accident regulations must be
observed!
Usage
These operating instructions relate to innogy
eBox smart and innogy eBox smart RFID and are
valid for these boxes if installed as described in
the installation instructions.
Intended use
The device is intended for professional use
outdoors. Instructions for charging are applied to
the innogy eBox smart (RFID) above the charging
plug. The operator pledges to maintain this manual
in a permanently legible condition. Knowledge
of these operating instructions is obligatory for
operation of the innogy eBox smart (RFID).
The device is designed exclusively for charging
electric vehicles with a type 2 plug pursuant to
IEC 62196-2 and charging current control via the
pilot signal pursuant to IEC 61851-1. Use for
supplying other devices is not permitted.
General safety instructions
The innogy eBox smart (RFID) is EMC-tested and
meets the requirements of EMC Directive
2014/30/EU and the Low Voltage Directive
2014/35/EU. Instructions in manuals for (mobile/
wireless) communication devices must be observed
when using in the vicinity of (mobile/wireless)
communication devices.
Basic safety instructions
This manual contains information on the correct operation of the innogy
eBox smart (RFID). The innogy eBox smart (RFID) should be operated
and handled according to these operating instructions. The installation
instructions contain detailed information on installation of the product.
Failure to comply with these can compromise its function and safety.
i
i

Scope of delivery
The scope of delivery of the innogy
eBox smart (RFID) and accessories
is described below.
Components included in the scope of
delivery:
• innogy eBox smart (RFID):
Charging box for charging electric
vehicles according to the following
technical data
• Installation instructions
• Operating instructions
• Drilling template
innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)
The innogy eBox smart (RFID) charging socket
is disconnected from the power supply grid after
every charging session to ensure voltage-free
plugging (and unplugging) of the charging cable
at all times.
The electric vehicle is connected to the innogy
eBox smart (RFID) with a charging cable for
charging. As the operator of the charging box,
you may have to inform the user in an appropriate
manner about correct use of charging cables.
innogy bears no liability for any damage occurring
due to improper use of charging cables.
Troubleshooting
Rectifying of faults must be undertaken by an
electrical engineering specialist.


Operating instructions
Technical data
Geometry
Dimensions:
Installation:
Weight:
(H x W x D) 660 x 240 x 150 mm
Wall mounting
approx. 7 kg
Protection class IP54
Temperature range − 25 °C to +40 °C
Grid connection
Power supply:
Required connected load:
400 V 3~ + PE + N from sub-distribution
• 22 kW; maximum power
• Single-phase connection also possible (3.7 kW)
Charging points
No. of charging points:
Output:
Socket:
Single charging point
max. 22 kW (400 V 3~, 32 A)
Type 2 socket (3~ + N + Pe + Pilot + Proximity) pursuant to
IEC 62196-2 with plug lock
Visualisation eBox smart: Blue LED indicates charging
eBox smart RFID: Multicolored LED indicates charging,
charge status, and error message
Protection technology
DC fault monitor (current monitor):
Personal protection:
Short circuit/overload protection:
Integrated (GFCI)
Residual current device (RCD type A) (in upstream domestic
installation, not included in scope of delivery)
Circuit breaker (in upstream domestic installation, not included
in scope of delivery)
Authentication/activation
Authenticationfree charging:
Plug & Charge:
Otherwise:
The innogy eBox smart (RFID) identifies the pilot signal pursuant to
IEC 61851-1:2012 and activates the charging point in the case of a
valid signal. Charging is not contractually assignable
via communication pursuant to ISO 15118 standard
Further eBox smart (RFID) authentication options
depend on services ordered: Smartphone app, web access, direct
payment, intelligent charging cable and RFID (only with eBox smart
RFID IEIA-602)
Communication • Pilot signal pursuant to IEC 61851-1:2012 for charging cable
recognition, vehicle recognition, and power control
• ISO 15118 communication via PLC
Foil wrapping Weather and graffiti-resistant foil (optionally available)
Additional convenience functions The functional design of the casing allows the charging cable to be
hung over the charging box following completion of charging

innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)
Operation for charging
an electric vehicle
Prerequisite for charging with the innogy eBox smart (RFID) is the activation of
a vehicle on the innogy eBox smart (RFID). The user of the innogy eBox smart
(RFID) can avail of the operating modes described below.
I. Authentication-free charging
1. Connect the charging cable to the innogy
eBox smart (RFID) and the vehicle.
2. The innogy eBox smart (RFID) recognizes the
pilot signal.
3. The plug locks following successful communi-
cation of the pilot signal. Charging activated,
voltage applied and the blue LED lights up.
4. The blue LED switches off when charging is
completed. The green LED on the eBox smart
(RFID) flashes when charging is completed but
the cable is still connected. Note: Charging is
not terminated automatically.
5. Disconnect the charging cable from the
vehicle and charging box (unlock the vehicle
in advance if necessary).
Further authentication procedures in connection
with additional innogy services.
Individual charging authentication procedures
may not be available in some countries..
II. Plug & Charge
The innogy eBox smart (RFID) is equipped with
Plug & Charge technology conforming to ISO
15118. The vehicle must support Plug & Charge
for this purpose. Information on this can be
obtained from the manufacturer of your electric
vehicle:
1. Connect the charging cable to the innogy
eBox smart (RFID) and the vehicle.
2. The vehicle sends an identifier to the innogy
eBox smart (RFID) that is linked directly to
the innogy ePower electricity contract or
configured in the innogy back end.
3. The innogy eBox smart (RFID) legitimizes the ID.
4. The plug locks following successful communi-
cation of the pilot signal. Charging activated,
voltage applied and the blue LED lights up.
5. The blue LED switches off when charging is
completed. The green LED on the eBox smart
(RFID) flashes when charging is completed but
the cable is still connected. Note: Charging is
not terminated automatically.
6. Disconnect the charging cable from the
vehicle and charging box (unlock the vehicle
in advance if necessary).


Operating instructions
IV. Charging via RFID (charging card)
You can also authenticate yourself on the innogy
eBox smart RFID using RFID-enabled cards.
In addition to the innogy eBox smart RFID, a
pre-requisite for activation through RFID is an
appropriate service agreement to store the
identifiers of your RFID cards in the innogy back
end with a contract or register your customer
cards in the innogy back end.
Charging activation
The RFID reader is activated when the LED lights
up green. If the LED does not light up, insert the
charging cable to activate the RFID reader. Please
hold your charging card in front of the card reader.
The card reader is located below the LED of the
charging point you have selected.
Recognition of the charging card is signaled by
green flashing of the LED. Please note that the
card reader only responds to specific card formats.
The system will not react if you have an incom-
patible charging card.
Following successful recognition of the charging
card, the authorization to charge is checked at
the charging point you selected.
If your charging card is not authorized to charge
at the charging point you have selected, this will
be signaled by a flashing red LED. Please contact
the contract provider (i.e., the office that assigned
the contract number (CID)).
III. Mobile activation with automotive electricity
contract
If your vehicle still does not have Plug & Charge,
you can also activate the innogy eBox smart
(RFID) via mobile devices or a web browser.
The following devices are supported:
• iPhone: The iPhone eCharge app can be
downloaded in the App Store.
• Android: The Android eCharge app can be
downloaded in the Android Market.
• Internet-ready cell phone or mobile device: Call
up the following URL with your Internet-ready
cell phone: innogy.com/emobility
Have the contract ID and password in the innogy
ePower electricity contract at hand for mobile
activation. The charging point number that you
also need is visible above the socket.
Charging is then completed as follows:
1. Connect the charging cable to the innogy
eBox smart (RFID) and the vehicle.
2. Send the contract information to the innogy
back end using your smartphone.
3. innogy eBox smart (RFID) legitimizes the ID.
4. The plug now locks when the ID is legitimized.
Charging activated, voltage applied and the
blue LED signals charging.
5. The blue LED switches off when charging is
completed. The green LED on the eBox smart
(RFID) flashes when charging is completed but
the cable is still connected. Note: Charging is
not terminated automatically.
6. Disconnect the charging cable from the vehi-
cle and charging box (unlock the vehicle in ad-
vance if necessary).

 innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)
Ending charging
Hold your charging card in front of the card reader.
Please note that you can only end charging oper-
ations with your charging card that have also
been started with your charging card. Once
communication with the innogy back end is
completed, charging stops and the charging
cable is unlocked.
Billing
No cash or credit card payment is provided on
location. If the innogy eBox smart RFID is con-
nected to the innogy back-end system and innogy
is commissioned by the operator of the innogy
eBox smart RFID with the corresponding service,
the operator will be sent charging operation-
related data at regular intervals. On the basis
of this data, you, the operator, are able to provide
electricity contracts to end customers (if a power
supply license exists) or to monitor your own
purchasing quantities per charging session.
An end customer receives an invoice from his
or her respective mobility provider (usually the
operator of the innogy eBox smart RFID) in which
all charges for a billing period are individually
shown.
V. Direct payment
No registration is required, charging is without
a basic fee. Choose your preferred method of
payment (credit card or PayPal) via the eCharge
app and enter your payment details.
1. Activate the eCharge app and specify the
method of payment and your payment details.
2. The eCharge app legitimizes the payment and
activates the innogy eBox smart (RFID).
3. Connect the charging cable and vehicle to the
innogy eBox smart (RFID).
4. The plug is locked. Charging activated, voltage
applied and the blue LED lights up.
5. Charging ends automatically after the selected
(and paid) time. The green LED on the eBox
smart (RFID) flashes when charging is
completed but the cable is still connected.
The blue LED switches off when charging is
completed.
6. Disconnect the charging cable from the
vehicle and charging box.


Operating instructions
Protective measures and rules of conduct
• The charging cable should be routed so that no
risk of stumbling occurs due to the installation.
• When plugging in the charging cable, ensure
that only charging cables are used that are visi-
bly and technically sound and intended for
charging.
• Pay particular attention to road traffic on busy
roads.
• Do not attempt to repair defective cables.
Conduct in event of malfunctions
• Have the defective charging box repaired
immediately by appropriately skilled personnel.
• Do not establish an electrical connection if
charging cables or charging boxes are defective.
Conduct in case of accidents, first aid
• Switch off the power.
• Provide first aid and secure the danger zone.
• Make an emergency call and initiate rescue.
Using the charging cable
The following information is provided for the
safe laying of cables for the charging of electric
vehicles on the innogy eBox smart (RFID). The
user of the eBox smart (RFID) is responsible for
the safe handling of charging cables.
Risks for humans and the environment
• There is a risk of injury from stumbling due to
improper laying of cables.
• There is a danger of electric shock where defec-
tive cables are involved.
• There is a risk from road traffic when installing
and removing the cable in areas where there is
heavy traffic.

 innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)
Inspection/maintenance
Inspection/maintenance
The eBox smart (RFID) must be tested by a
qualified electrician according to the scope of
DIN VDE 0702 or the corresponding standards
of the respective country. An inspection of the
preinstallation, in particular regulatory examina-
tion of the function of the RCD, is necessary in
this case.
For inspection/maintenance, innogy recommends
the following in addition to legal and normative
specifications:
Interior/exterior cleaning
• Functional inspection of mechanical components
(charging socket, plug lock and cover lock)
• Visual inspection of cable connections and meter
• Checking of functionality of LEDs
• Functional inspection of the residual current
device (RCD) according to normative specifications
• Functional inspection of charging
The above can be booked as eMaintain at innogy.
Maintenance or replacement of charging cables
• Defective cables must be repaired or replaced
by a qualified person.
• Defective cables must not be used further.
Repair
The operator of the innogy eBox smart (RFID) is
responsible for the correct repair in the event of
damage or malfunction. In the case of repair, the
operator undertakes the correct repair at his or
her own expense, commissions a third party who
has undergone training approved by innogy, or
undertakes the repair him or herself. innogy can
be commissioned with repair work within Germany.
Repair includes the measures necessary to re-
store the charging box to a functional condition.
Upon detection of damage during inspection/
maintenance, damaged parts should be replaced
immediately if possible. innogy maintains stocks
of spare parts for the purpose of repair. A repair
i protocol should be created in the event of
the eplacement of charging infrastructure
components.
Accessibility and response time
In order to report damage, a service hotline that
can be reached 24/7 should be provided by the
operator of the innogy eBox smart (RFID) to
observe statutory due diligence. This can be the
innogy service hotline within Germany. Different
time limits apply to problem troubleshooting,
depending on the type of damage that occurs:
• In the event of imminent danger: immediately
• If essential functions fail: at the discretion of the
charging infrastructure operator
• In the event of minor damage without functional
impairment: at the discretion of the charging
infrastructure operator
In the event of a conversion or fault, a protocol
of the completed conversion is necessary.
The protocol must be sent to innogy:
innogy SE
Service Management
Flamingoweg 1
44139 Dortmund
Germany
or [e-mail].
Dismantling/removal
Dismantling or removal of an innogy eBox
smart (RFID) may only be undertaken by
appropriately trained specialist personnel.
The dismantling protocol must be completed
and sent to innogy.


Operating instructions
Frequently asked questions
The status LED does not light up
• No power supply, please check the residual
current device (RCD) and circuit breaker, switch
on if necessary
• LED defective, please contact your service partner
The charging box does not respond to my
electric vehicle
• The electric vehicle does not support vehicle
recognition via the pilot signal according to IEC
61851
• The charging cable is defective.
• The fuse may have triggered.
• No authentication was completed
How do the measurement values of my charging
box get to innogy?
• The charging box contains calibrated metering
technology (smart meter). The relevant metered
values are transmitted to our computer center
via mobile communications.
What happens if I have no GPRS/GSM reception
at my innogy charging box location?
• Mobile communication reception (GPRS/GSM)
should be clarified prior to purchasing the
charging box. It may be the case that the billing
of individual charging operations is impossible
and the total amount of electricity consumed
can only be recorded through manual reading on
the meter by opening the charging station.

 innogy eBox smart (IEIA-601) • innogy eBox smart RFID (IEIA-602)
Your notes


Operating instructions Operating instructions

innogy SE
Flamingoweg 1
44139 Dortmund
Germany
[e-mail]
eMob-06/01.18