InnoMedia MTA 6328-24 User manual

InnoMedia
MTA 6328-24
Quick Install Guide
www.innomedia.com

1
Introduction
The InnoMedia MTA 6328-24 Multimedia Terminal Adapter is a device that
provides standard telephony service over any broadband Ethernet network.
Designed for ease of installation and use, MTA 6328-24 will allow you to place
and receive regular telephone and fax calls.
Package Contents
The InnoMedia MTA 6328-24 comes with the following items:
1 MTA 6328-24
1 AC Power Cable
2 Mounting flanges with screws (for flanges) in a plastic bag
1 Ethernet cable
1 Quick Install Guide
2 Screws for RJ-21 connector

2
Installation
Step 1: Attach Mounting Flanges
Attach the mounting flanges at the front for the rack installation; or attach the
mounting flanges in the middle for the wall installation.
Step 2: Attach MTA to Rack or Wall
- Rack Mount
Install 4 rack-mount screws (not provided) into the mounting holes of the
rack and tighten firmly.
Figure 1

3
- Wall Mount
A wooden back-board is recommended for wall mount.
Install 4 wood screws or wall-mount mounting screws (not provided)
into the back-board or the wall.
Figure 2

4
Step 3: Connecting the Port Cables
Figure 3
1. Connect the broadband Ethernet cable to the “WAN” connector.
2. Connect a 25 pair/50 pin Amphenol cable to MTA’s “24 ANALOG PORTS”
connector. The Amphenol cable should be connected to a patch panel
with RJ-11 ports. Connect a phone or fax machine to the RJ-11 port on
the patch panel.
3. Optionally, connect your PC to “LAN” port using included RJ-45 cable.
4. Connect one end of the included AC power cable to the electrical outlet
and the other end of the cable to the MTA’s “AC IN 110-240V” connector.
5. Turn the Power Switch to the “ON” position.
6. If the “Run” LED is orange, system auto-provisioning is in progress.
System auto-provisioning is complete when the “Run” LED is solid green.
When the “Ready” LED is solid green, the device is ready to make calls.
7. At this point you have completed the MTA installation.You will hear the dial
tone when you pick up the handset of the phone or fax machine.You can
now start placing and receiving telephone and fax calls.

5
Troubleshooting
Problem:
Telephone has no dial tone
Solution:
1. Ensure that all cables (power, Ethernet, telephone) are properly connect-
ed to the MTA. Ensure that the “PWR” indicator lights are ON (see front
panel of MTA).
2. Pick up telephone handset (phone off-hook), check for corresponding Ln
(n=1-24) indicator light to be ON. Also, the “Ready” indicator light is steady
green. If not, please disconnect MTA power cable, and then reconnect it
again (see front panel of MTA).
3. If previous steps fail, report the failure to service provider for attention.
Problem:
Cannot establish Internet connection.
Solution:
1. If the PWR and READY LEDs are solidly lit, the MTA is working properly.
Also ensure that the “WAN” LED is lit to indicate that you have a success-
ful link to the network connection. Try restarting the computer so that it
could re-establish a connection with the network.
2. Power cycle the MTA. Wait several minutes for the MTA to re-establish
communications with your service provider.
3. If your PC is connected to a hub or gateway, try connecting the PC directly
into the broadbank network.
4. Your Ethernet cable may be damaged. Try using another cable.
5. If none of these suggestions work, contact your cable service provider for
further assistance.

6
Appendix A. Pinout for RJ-21 Connector
Figure 4
Port
Number
Connector
Pin Number
Signal
11
26
Ring
Tip
22
27
Ring
Tip
33
28
Ring
Tip
44
29
Ring
Tip
55
30
Ring
Tip
66
31
Ring
Tip
77
32
Ring
Tip
88
33
Ring
Tip
99
34
Ring
Tip
10 10
35
Ring
Tip
11 11
36
Ring
Tip
12 12
37
Ring
Tip
13 13
38
Ring
Tip
Port
Number
Connector
Pin Number
Signal
14 14
39
Ring
Tip
15 15
40
Ring
Tip
16 16
41
Ring
Tip
17 17
42
Ring
Tip
18 18
43
Ring
Tip
19 19
44
Ring
Tip
20 20
45
Ring
Tip
21 21
46
Ring
Tip
22 22
47
Ring
Tip
23 23
48
Ring
Tip
24 24
49
Ring
Tip
- 25, 50 GND

7
LED / Control Blinking State MTA 6328-24 State
PWR Steady Green Device power is on
Off Device power is off
RUN Blinking Red The device failed to download a configuration or an image
file
Blinking Amber The device is actively downloading a configuration file or a
firmware update
Steady Green The device has been configured successfully and is run-
ning normally
Off / Other The device is malfunctioning
WAN Blinking Green (10 Base T)
Blinking Amber (100 Base
T)
PC or Voice Data is being transferred
Steady Green (10 Base T)
Steady Amber (100 Base T)
The device is connected to a broadband network
Off The device is not connected to a broadband network
LAN Blinking Green (10
Base T)
Blinking Amber (100
Base T)
PC Data is being transferred
Steady Green (10 Base
T)
Blinking Amber (100
Base T)
The device is not connected to an external PC
Off The cable modem module is not locked to upstream
frequency
READY Steady Green The VoIP module is internally initialized and the unit
is ready to make calls
Off Unit failed to register with all lines
L1-L24 Blinking Amber The connected telephone handset is on the hook
(not in use) and there are new voice mail messages
Steady Green The connected telephone handset is off the hook
Off The connected telephone handset is on the hook
(not in use) and there are no new voice mail mes-
sages
Appendix B. LED Status Summary

8
Specifications
Telephone Interface 24 FXS voice ports
Connector 25 pair/50 pin Amphenol
Signaling Loop start
Network Interface - Uplink 10/100 Base-T
Connector RJ-45
Network Interface - Downlink 10/100 Base-T
Connector RJ-45
Dimension 1.75 in (H) x 17.3 in (W) x 10 in (D)
44.45 mm (H) x 439.42 mm (W) x 254 mm (D)
Power Supply Input: AC 110~240V/50~60Hz
Power Consumption 120 Watts max. (Talk: 30 W, Idle: 8 W)
Operating Temperature 0°C to 40°C

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and product names may be trademarks of their respective companies.
v3.0 04/11