InnoMedia MTA XT 6328-2Re User manual

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The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in
any form, or by any means, without the written permission of the copyright holder, is
strictly forbidden.
Disclaimer
The content of this manual is subject to change without notice and should not be
construed as a commitment by the manufacturer, distributor, or service provider. This
manual is furnished for informational use only and the manufacturer, distributor, or
service provider assumes no responsibility for any errors or inaccuracies that may
appear herein.

InnoMedia MTA XT 6328-2Re User’s Guide
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Table of Contents
1WELCOME ............................................................... 1
OVERVIEW............................................................................1
PRODUCT FEATURES ............................................................2
PACKAGE CONTENTS ............................................................2
SYSTEM AND SERVICE REQUIREMENTS ..................................3
ABOUT THIS GUIDE ...............................................................3
Symbols...........................................................................5
2GETTING STARTED ................................................ 7
OVERVIEW............................................................................7
INNOMEDIA MTA XT 6328-2RE HARDWARE OVERVIEW.........7
LED Lights.......................................................................7
Back Panel ....................................................................10
SETTING UP THE MTA .........................................................11
Preparing for Installation ...............................................11
Installing the MTA..........................................................11
Installation without an External Router ...............................11
Verifying that You Have Internet Connectivity .................13
Installation with an External Router ....................................14
Recommended Configuration with an External Router....15
Alternate Configuration with an External Router .............17
CONFIGURING THE MTA WAN INTERFACE...........................20
Using DHCP Addressing...............................................21
Using Static IP Addressing, PPPoE, or MAC Address
Cloning ..........................................................................22
Configuring Your PC for DHCP Addressing........................22
Verifying that the PC Has Obtained an IP Address .........23
Logging into the Web Management Tool ............................23
Using Static IP Addressing .................................................24
Verifying that You Have Internet Connectivity .................26
Using PPPoE ......................................................................27
Verifying that You Have Internet Connectivity .................29
Using MAC Cloning ............................................................29
Verifying that You Have Internet Connectivity .................30
3PLACING CALLS ................................................... 32

InnoMedia MTA XT 6328-2Re User’s Guide
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OVERVIEW..........................................................................32
UNDERSTANDING DIAL PLANS..............................................32
CALLING WITH A NORTH AMERICAN DIAL PLAN .....................33
Calling North American Destinations ............................33
Calling International Destinations..................................33
CALLING WITH A NON-NORTH AMERICAN DIAL PLAN ............34
4USING THE WEB MANAGEMENT TOOL ............. 36
OVERVIEW..........................................................................36
LOGGING INTO THE WEB MANAGEMENT TOOL ......................37
CONFIGURING THE MTA VIA THE WEB MANAGEMENT TOOL ..38
Network Configuration...................................................38
Port Configuration .........................................................40
Device Management .....................................................42
Device Information..............................................................42
Username and Password....................................................44
Firmware Upgrade ..............................................................45
Advanced Settings ........................................................47
Router Settings..............................................................48
Router/Switch Mode............................................................48
NAT Port Map .....................................................................49
Configuring NAT Port Mapping .......................................50
Deleting a Port Mapping Entry ........................................51
Voice QoS Settings.............................................................51
Configuring the Voice QoS Settings ................................52
Access Filtering ..................................................................53
Configuring IP Filtering....................................................54
Configuring Domain Filtering...........................................55
Configuring URL Filtering ................................................57
Configuring MAC Filtering ...............................................59
DHCP Server ......................................................................61
MAC Cloning.......................................................................64
PPPoE Setting ....................................................................65
PPPoE Status .....................................................................66
Disconnecting and/or Reconnecting to PPPoE ...............66
DMZ Settings ......................................................................67
Configuring DMZ Setting .................................................67
Reboot...........................................................................68
Restore Default Values .................................................68
5TELEPHONY FEATURES...................................... 70

InnoMedia MTA XT 6328-2Re User’s Guide
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OVERVIEW..........................................................................70
6APPENDICES......................................................... 72
APPENDIX A – TROUBLESHOOTING & TECHNICAL SUPPORT..73
APPENDIX B – APPROVALS AND LISTINGS ............................76
FCC Declaration of Conformity .....................................76
FCC Compliance Statement: ........................................76
APPENDIX C – END USER WARRANTY .................................77
7INDEX ..................................................................... 80

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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1 Welcome
Overview
Congratulations on purchasing the InnoMedia
MTA XT 6328-2Re!
The MTA is a Voice over Internet Protocol (VoIP)
broadband device that allows you to connect up to two
analog telephones and make and receive calls over the
Internet using a broadband connection. The MTA
includes a built-in broadband router that shares the
Internet connection with your PC.
The MTA converts the analog signal from your
telephone(s) to Voice over Internet Protocol (VoIP). It
then uses the LAN’s broadband connection to send
calls over the Internet via the service platform. Since
calls bypass most of the Public Switched Telephone
Network (PSTN), the result is significant savings on
long-distance communications services.
This chapter will introduce you to the InnoMedia MTA
XT 6328-2Re device (MTA), its features, and its
requirements.
This chapter describes:
 Product Features
 Package Contents
 System and Service
Requirements
 About this Guide
NOTE: If you need technical support
for the MTA, contact your service
provider. Please do not contact
InnoMedia directly.
1

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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Product Features
Designed for versatility and performance, the MTA
provides the following features.
 Auto-provisioning – the device settings are
automatically obtained from a central
provisioning server, so the device is ready to
use as soon as you set it up and connect it to
the Internet.
 LEDs – the device has light-emitting diodes
(LEDs) that communicate the status of the
device and each call.
 Built-in router – provides an IP address to a
connected PC.
 Port mapping – supports port mapping for
routing inbound data requests.
 Voice QoS settings – Voice QoS (Quality of
Service) settings allow you to designate the
amount of bandwidth available on the MTA’s
uplink ports. This can be helpful to control the
bandwidth to prevent data clogging, thus
preserving voice quality.
 Voice prioritization – prioritizes voice traffic
over data traffic for Quality of Service (QoS)
management.
 Access filtering – provides Internet access
control of the connected PC.
 PPPoE – supports authentication via the
PPPoE broadband authentication protocol.
 MAC cloning – accommodates users whose
service providers authenticate via MAC
address.
Package Contents
You should find the following contents in your
InnoMedia package:
 InnoMedia MTA XT 6328-2Re device
 One 12-volt D/C power adapter
 One standard telephone cable (RJ-11)
 One standard Ethernet network cable (RJ-45)

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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 User’s Guide (if not available in your package,
please contact your distributor)
 Getting Started Guide
System and Service
Requirements
You will need the following items/services to use the
MTA:
 A broadband Internet connection (such as
DSL, cable, or T1)
 A valid account from your distributor
 A cordless or wired analog telephone
 A PC with any recent Web browser (for
managing your account details and calling
features only)
 Most broadband Internet connections use
dynamic IP addressing (DHCP), but if your
WAN uses static IP addresses, you will also
need the following information for the MTA:
 IP address
 Netmask
 Gateway address
 DNS server address
 PPPoE information, if applicable
This information is available from your
broadband service provider or LAN
administrator.
About this Guide
This User’s Guide, as well as the other instructional
literature that accompanies the InnoMedia, is intended
for people who have a moderate degree of experience
installing networking equipment such as routers, hubs,
servers, and switches, and are familiar with basic wiring
and cabling practices.
The table below provides a brief overview of the main
topics covered in this Guide.

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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FOR INFORMATION
ON…
GO TO…
Product features Chapter 1, Welcome
System requirements Chapter 1, Welcome
Hardware overview Chapter 2,
Getting Started
Connecting the device
to a network
Chapter 2,
Getting Started
Placing calls Chapter 3, Placing Calls
Logging into the Web
Management Tool
Chapter 4, Using the
Web Management Tool
Configuring the device
via the Web
Management Tool
Chapter 4, Using the
Web Management Tool
Upgrading the firmware Chapter 4, Using the
Web Management Tool
Enabling reverse
polarity
Chapter 4, Using the
Web Management Tool
Rebooting the device Chapter 4, Using the
Web Management Tool
Restoring the default
values
Chapter 4, Using the
Web Management Tool
Troubleshooting Chapter 5, Appendices
Contacting Technical
Support
Chapter 5, Appendices

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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Symbols
Throughout the user’s guide, you will see information
highlighted for you with the following fun symbol icons:
SYMBOL REPRESENTS
Chapter Description
Note
Tip
Important

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 1
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InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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2 Getting Started
Overview
Before you can start using your MTA, it’s a good idea to
familiarize yourself with the hardware. Once you have
done that, setting up the MTA should be very simple.
This chapter describes:
 The MTA hardware
 How to set up the MTA
 How to connect the MTA to
the network
InnoMedia MTA XT 6328-2Re
Hardware Overview
The following images show the top and back panel of
the MTA.
LED Lights
On the top of the device, there are nine (9) light-
emitting diode (LED) lights that communicate the
device, call, and feature statuses.
2

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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InnoMedia MTA XT 6328-2Re LEDs
The following table describes each LED and what the
different behaviors (blinking light, steady light, etc.)
mean:
MTA LED STATUS INDICATORS
LED Light Status MTA Status
Steady (Green) The device power is on.
PWR Off The device power is off.
Blinking (Red)
The device failed to do one of
the following:
• Download a configuration
file.
• Download an image file.
• Complete SIP Registration.
• Obtain valid IP
connectivity.
Blinking (Green)
The device is actively
downloading a configuration
file or a firmware update.
Steady (Green)
The device has been
configured successfully and is
running normally.
RUN
Off/Other The device is malfunctioning.

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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MTA LED STATUS INDICATORS
LED Light Status MTA Status
Blinking
(Green -10 Base T or
Orange - 100 Base T)
PC or voice data is being
transferred.
Steady
(Green -10 Base T or
Orange - 100 Base T)
The device is connected to a
broadband network.
WAN
Off The device is not connected to
a broadband network.
Blinking
(Green -10 Base T or
Orange - 100 Base T)
PC data is being transferred.
Steady
(Green -10 Base T or
Orange - 100 Base T)
The device is connected to an
external PC.
LAN
Off The device is not connected to
an external PC.
Off The unit failed to complete SIP
registration.
VOIP
Steady (Green)
The VoIP module is internally
initialized and the unit is ready
to make calls.
Blinking (Orange)
The connected telephone
handset is on the hook (not in
use) and there are new voice
mail messages.
Steady (Green) The connected telephone
handset is off the hook.
PHONE 1/
PHONE 2
Off
There are no new VoiceMail
messages, and the phone is
not in use.
IMPORTANT: All of the LEDs will be on
and/or blinking when the MTA is
booting, which can take several
minutes. The device is ready to use
when the RUN light is steady.

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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Back Panel
The back panel of the MTA contains the input/output
ports.
Figure 2 – InnoMedia MTA XT 6328-2Re Back Panel
 12V DC (Power) – connects to a wall outlet
with the supplied 12-Volt D/C power adapter.
 RSTR – resets the factory default settings.
 WAN (Yellow port) – connects to your
broadband Internet connection with an Ethernet
network cable (RJ-45).
 LAN (Green port) – connects to your PC’s
Ethernet port with an Ethernet network cable
(RJ-45).
 Phone 1 – connects to an analog telephone
with a standard telephone wire (RJ-11).
 Phone 2 – connects to an analog telephone
with a standard telephone wire (RJ-11).
PHONE 1
WAN
RSTR
PHONE 2
LAN
12V DC

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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Setting up the MTA
This section provides step-by-step instructions for
installing the MTA and configuring your PC’s IP
settings.
NOTE: You will need to use a PC that
has an Internet browser and a network
interface card (NIC) installed.
Preparing for Installation
Before you begin the installation process, you will need
to know the connection type used by your Internet
Service Provider (ISP). The connection type
determines how the device will communicate with your
broadband service provider. The options are:
 DHCP, or Dynamic Host Configuration
Protocol, addressing (default setting on the
MTA)
 Static IP addressing
 PPPoE, or Point-to-Point Protocol over
Ethernet
 MAC address cloning
These will be explained in more detail in the
Configuring the InnoMedia MTA WAN Interface
section on page 20. Contact your ISP to determine the
connection type you should configure for the MTA.
Installing the MTA
If you have only one PC that will need to access the
Internet, your broadband service provider uses DHCP,
and you do not have a router, continue to the following
section, Installation without an External Router. If
you currently use a router to share your broadband
connection with multiple PCs, skip to the Installation
with an External Router section on page 14.
Installation without an External Router
These instructions explain how to set up the MTA with
one PC. The diagram below displays an example of
this configuration.

InnoMedia MTA XT 6328-2Re User’s Guide – Chapter 2
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Recommended Configuration with a Single PC
To set up the MTA with one PC:
1. Turn off your PC, & unplug the
broadband/DSL/cable modem power cord.
IMPORTANT: Do not plug in the MTA’s
power cord until instructed to do so.
2. Using the standard Ethernet network cable
(RJ-45) included with the MTA device, connect
the LAN (Green port) port on the back of the
MTA to your PC’s Ethernet port.
3. Using the standard telephone wire (RJ-11)
included with the device, connect the Phone 1
port on the back of the device to your
telephone.
4. Using the standard Ethernet network cable
(RJ-45) supplied by your Internet Service
Provider, connect the WAN (Yellow port) port
on the back of the MTA to your
broadband/DSL/cable modem or existing LAN
broadband connection (i.e., office network).
5. Plug in the broadband/DSL/cable modem’s
power cord.