Innovaphone IP6000 Use and care manual

P u r e I P T e l e p h o n y
IP gateway
IP6000
Administrator
Manual

Brand names are used with no guarantee that they may be freely employed.
Almost all hardware and software designations in this manual are registered
trademarks or should be treated as such.
All rights reserved. No part of this manual may be reproduced in any way (print,
photocopy, microfilm or by any other means) or processed, duplicated or
distributed using electronic systems without explicit approval.
Texts and illustrations have been compiled and software created with the utmost
care, However errors cannot be completely ruled out. This documentation is
therefore supplied under exclusion of any liability or warranty of suitability for
specific purposes. innovaphone reserves the right to improve or modify this
documentation without prior notice.
Copyright © 2001-2007 innovaphone®AG

IP gateway
IP6000
Manual
Version 6.0
Release 6.0, 2nd edition, April 2007
PDF version available for download at:
http://www.innovaphone.com
Copyright © 2001-2007 innovaphone®AG
Böblinger Str. 76 71065 Sindelfingen, Germany
Phone [phone] | Fax [phone]
http://www.innovaphone.com

Safety instructions
The manufacturer assumes no responsibility for any personal injury, damage to
property or subsequent damage that can be attributed to improper use of the
device.
Power supply
The mains adapter of the device is designed for operation with a 100-240V, 50Hz
AC network. Some devices can also be operated using PoE ( Power over
Ethernet) in accordance with IEEE 802.3af. No attempt should ever be made to
connect the equipment to other mains systems! In the event of power failure, the
equipment settings are retained.
Installation and connection
The connection cables should be laid safely so that no one can trip over them.
Connected cables must not be bent excessively or subjected to mechanical strain.
The equipment is intended for use in dry rooms only.
• Operating temperature: 0° C to 40° C, 10% to 90% relative humidity, non-
condensing.
• Storage temperature: -10° C to 70° C
The equipment must not be installed and operated under the following conditions:
• In damp, dusty, vibrating rooms or in rooms where an explosion may occur.
• At temperatures over 40°C or under 0°C
Malfunctions
There is no need to open the device, if it is used as intended and serviced as
specified. But if the device is opened for some reason, it must be ensured that all
connection cables have been first removed. Before opening the device, interrupt
the power supply by removing the power/Ethernet cable.
Do not open or reconnect faulty equipment. The original packing should be kept
safely in case the device needs to be returned, since it provides ideal protection.
All entries (for example, on a PC) should be backed up beforehand to avoid losing
data.
Disposal
When due for disposal, the device must be returned directly to the manufacturer
innovaphone AG in accordance with the WEEE guidelines (Waste Electrical and
Electronic Equipment). The costs for returning the device shall be borne by
innovaphone AG.

Table of contents
Safety instructions ............................................................................... 4
Table of contents................................................................................. 5
1 Introduction .................................................................................... 10
1.1 Scalable in both directions...................................................... 10
1.2 Connection option ................................................................... 10
1.3 Two Ethernet interfaces guarantee flexible use ..................... 10
1.4 Features .................................................................................. 10
2 Initial start-up................................................................................. 12
2.1 Establish administrator access................................................ 12
3 User interface.................................................................................. 14
3.1 Structure of the user interface................................................ 14
3.2 Protected areas ....................................................................... 15
3.3 Saving the settings ................................................................. 15
4 Configuration and administration ................................................... 16
4.1 Configuration .......................................................................... 16
4.1.1 Configuration/General.................................................... 16
4.1.1.1 Configuration/General/Info ............................................. 16
4.1.1.2 Configuration/General/Admin .......................................... 17
4.1.1.3 Configuration/General/Licence......................................... 17
4.1.1.4 Configuration/General/Update ......................................... 19
4.1.1.5 Configuration/General/NTP ............................................. 19
4.1.1.6 Configuration/General/HTTP Server ................................. 20
4.1.1.7 Configuration/General/HTTP Client .................................. 21
4.1.1.8 Configuration/General/Logging........................................ 21
4.1.1.9 Configuration/General/SNMP ........................................... 23
4.1.1.10 Configuration/General/Telnet......................................... 23
4.1.2 Configuration/IP............................................................. 23
4.1.2.1 Configuration/IP/Settings................................................ 24

4.1.2.2 Configuration/IP/NAT ..................................................... 25
4.1.2.3 Configuration/IP/H.323 NAT ........................................... 26
4.1.2.4 Configuration/IP/PPP Config ........................................... 26
4.1.2.5 Configuration/IP/PPP State ............................................. 31
4.1.2.6 Configuration/IP/Routing ................................................ 31
4.1.3 Configuration/ETH0-1.....................................................32
4.1.3.1 Configuration/ETH0-1/Link.............................................. 32
4.1.3.2 Configuration/ETH0-1/DHCP ........................................... 32
4.1.3.3 Configuration/ETH0-1/IP ................................................ 33
4.1.3.4 Configuration/ETH0-1/NAT ............................................. 34
4.1.3.5 Configuration/ETH0-1/VLAN............................................ 34
4.1.3.6 Configuration/ETH0-1/DHCP Server................................. 35
4.1.3.7 Configuration/ETH0-1/DHCP Leases ................................ 38
4.1.3.8 Configuration/ETH0-1/Statistics....................................... 39
4.1.4 Configuration/LDAP ........................................................40
4.1.4.1 Configuration/LDAP/Server ............................................. 41
4.1.4.2 Configuration/LDAP/Server-Status ................................... 41
4.1.4.3 Configuration/LDAP/Replicator ........................................ 41
4.1.4.4 Configuration/LDAP/Replicator-Status.............................. 42
4.1.5 Configuration/PRI1-4 & TEL ...........................................43
4.1.5.1 Configuration/PRI1-4 & TEL/Physical ............................... 43
4.1.5.2 Configuration/PRI1-4 & TEL/Protocol............................... 45
4.1.5.3 Configuration/PRI1-4 & TEL/Interop ................................ 46
4.1.5.4 Configuration/PRI1-4 & TEL/State ................................... 47
4.1.5.5 Configuration/PRI1-4 & TEL/Statistics.............................. 48
4.2 Administration........................................................................48
4.2.1 Administration/PBX ........................................................48
4.2.1.1 Administration/PBX/General ............................................ 49
4.2.1.2 Administration/PBX/Password ......................................... 51
4.2.1.3 Administration/PBX/Filter ................................................ 51

4.2.1.4 Administration/PBX/Objects............................................. 52
4.2.1.4.1 User Object:......................................................... 55
4.2.1.4.2 Boolean Object:.................................................... 55
4.2.1.4.3 Call Broadcast Object:........................................... 57
4.2.1.4.4 DECT System Object ............................................. 57
4.2.1.4.5 DTMF Features Object........................................... 58
4.2.1.4.6 Executive Object:.................................................. 58
4.2.1.4.7 Gateway Object .................................................... 59
4.2.1.4.8 MCast Announcement Object:................................ 59
4.2.1.4.9 Message Waiting Object:....................................... 60
4.2.1.4.10 Number Map Object:............................................. 61
4.2.1.4.11 PBX Object:.......................................................... 61
4.2.1.4.12 Trunk Line Object: ................................................ 62
4.2.1.4.13 Voicemail Object:.................................................. 64
4.2.1.4.14 Waiting Queue Object:.......................................... 64
4.2.1.5 Administration/PBX/Registration ...................................... 66
4.2.1.6 Administration/PBX/Calls................................................. 66
4.2.2 Administration/Gateway ................................................ 67
4.2.2.1 Administration/Gateway/General ..................................... 68
4.2.2.2 Administration/Gateway/Interfaces .................................. 73
4.2.2.2.1 Interface (ISDN, SIP & virtual interfaces) ............... 73
4.2.2.2.2 CGPN/CDPN Mappings .......................................... 79
4.2.2.3 Administration/Gateway/VOIP ......................................... 80
4.2.2.3.1 Interface (VoIP Interfaces) .................................... 81
4.2.2.3.2 CGPN/CDPN Mappings .......................................... 83
4.2.2.4 Administration/Gateway/Routes....................................... 83
4.2.2.4.1 From - To............................................................. 84
4.2.2.4.2 CGPN Maps .......................................................... 87
4.2.2.5 Administration/Gateway/CDR0-1...................................... 88
4.2.2.6 Administration/Gateway/Calls.......................................... 89
4.2.3 Administration/Download .............................................. 90
4.2.3.1 Administration/Download/Config...................................... 90
4.2.4 Administration/Upload ................................................... 90
4.2.4.1 Administration/Upload/Config.......................................... 90

4.2.4.2 Administration/Upload/Firmware ..................................... 91
4.2.4.3 Administration/Upload/Boot ............................................ 91
4.2.5 Administration/Diagnostics ............................................92
4.2.5.1 Administration/Diagnostics/Logging................................. 92
4.2.5.2 Administration/Diagnostics/Tracing ................................. 93
4.2.5.3 Administration/Diagnostics/Config Show .......................... 95
4.2.5.4 Administration/Diagnostics/Ping ...................................... 95
4.2.6 Administration/Reset......................................................95
4.2.6.1 Administration/Idle Reset ............................................... 96
4.2.6.2 Administration/Reset/Reset............................................. 96
4.2.6.3 Administration/Reset/TFTP ............................................. 96
Appendix A: Connectors and control elements ..................................97
Indicators and connectors .................................................................... 97
The serial number label........................................................................ 99
Appendix B: Troubleshooting ...........................................................100
Typical problems ................................................................................100
NAT and firewalls ...............................................................................101
VoIP and heavily loaded WAN links ......................................................103
Anhang C: ISDN-Errorcodes .............................................................105
Appendix D: Support ........................................................................108
Firmware upload.................................................................................108
innovaphone homepage ......................................................................108
Appendix E: Configuration of the update server..............................109
System requirements ..........................................................................109
Installation.........................................................................................109
Configuration .....................................................................................109
Running maintenance .........................................................................110
Maintenance commands......................................................................110
Appendix F: Configuration of an NTP server/client .........................115
Timezone strings (TZ string): ..............................................................115
Appendix G: Instructions for downloading licences ........................117

Login ................................................................................................ 117
Download.......................................................................................... 117
Result ............................................................................................... 117
License Manager ................................................................................ 117
Appendix H: Glossary ....................................................................... 118
Keyword index ................................................................................ 140

page 10 innovaphone IP DECT
1Introduction
This manual describes the innovaphone-Gateway IP6000. Within the
innovaphone product portfolio, the VoIP gateway IP6000 is the gateway for ISDN
primary rate interfaces. It serves as a link between traditional telephony and IP
telephony, connecting them through up to 2 PRI lines. Systems with an IP6000
serving as the basis for innovaphone's PBX can manage up to 1000 extensions.
1.1 Scalable in both directions
The new license model means innovaphone gateways can be tailored exactly to
the real, current needs but remain extendable for the future. The interfaces can
thus be activated separately, the number of voice channels can be assigned and
the media gateway application can be defined. Should the 60 channels provided
by one box not suffice, then several IP 6000s may be interconnected. The
additional ISDN connections will then be managed centrally and used as if
provided by just one device.
1.2 Connection option
The gateway can be used with several different configurations. Both PRI
interfaces may be switched to ISDN, thus providing 60 lines simultaneously. Two
of the PRI connections can be switched to the network to loop through the
outside lines of traditionsl telephone systems ot to cascade to redundant
systems. The additional two PRI interfaces may then provide these ISDN access
to further devices. The IP6000's PRI interfaces can be configured to hand over
the PRI connections even when the power supply is unavailable.
1.3 Two Ethernet interfaces guarantee flexible use
The IP6000 has two separate Ethernet interfaces. They can be individually
addressed and may take over routing functions between two networks. The
second Ethernet interface can be used for the connection to the second switch
in redundant design network switches. The second interface may also be used
as a console port. If the second port is provided with a fixed IP address, a PC can
be connected directly to this port for administration.
1.4 Features
• 4 PRI interfaces, scalable
• 2 x TE and 2 x NT mode
• For loop through in 2 PRI lines with power off loop
• Additional ISDN (BRI) interface

innovaphone IP DECT Page 11
• Two separate Ethernet interfaces, PoE
• SIP and H.323 simultanously
• Integreated power supply, 100-240V, 15W
• No rotating parts such as fans or hard disks
Caution
All instructions in this manual should be followed carefully and the device
should only be used as intended. The manufacturer assumes no responsibility
for any personal injury, damage to property or subsequent damage that can
be attributed to improper use of the device.

page 12 innovaphone IP DECT
2 Initial start-up
The device is switched on by connecting the external power supply or through a
PoE ( Power over Ethernet) power supply in accordance with IEEE 802.3af. The
device is on and ready if the Ready LED on the housing is lit in green. The device
isn’t ready if the Ready LED is lit in red. If the Ready LED is lit in orange the
device is in tftp mode.
To be able to access the device, the RJ45 Ethernet connector (ETH0) on the
device must be connected with the RJ45 Ethernet connector on the Ethernet hub
or switch using twisted pair cable. The device can also be connected directly with
a PC if desired. For this, no additional crossover cable is required, since
‘Auto-
MDX’
support is provided.
2.1 Establish administrator access
There are two ways of putting the device into service. When shipped from the
factory, the device is in so-called
DHCP Automatic mode . In this mode, the device
(once switched on) tries to obtain an IP address from a DHCP server. To
determine which IP address was assigned to the device, it is possible under
Windows to execute the nbtstat command with a command line interpreter
(e.g. DOS-Box):
c:/ nbtstat -R (reloads remote cache table)
c:/ nbtstat -a ipxxx-xx-xx-xx (displays the IP address
of the specified remote computer using the entered MAC
address, where ipxxx is to be replaced with the device
name (e.g. ip800 or ip1200) and xx-xx-xx is to be
replaced with the last 6 hexadecimal digits of the
serial number)
NetBIOS remote machine name table
Name Type Status
---------------------------------------------
ipxxx-XX-XX-XX<00> UNIQUE Registered
195-226-104-217<00> UNIQUE Registered

innovaphone IP DECT Page 13
MAC address = 00-90-33-XX-XX-XX
Under Linux, the nmblookup command can be used for this purpose, providing
the SAMBA package has been installed:
[dvl@cobalt ~ 2]$.nmblookup ipxxx-xx-xx-xx
got a positiv name query response from 195.226.104.217
(195.226.104.217)
The device was assigned the IP address 195.226.104.217 . The device can
now be accessed from any PC in the same network 195.226.104.xand can
be configured as required.
If no DHCP server is available, the ETH0 interface can be switched to the
configured IP address by briefly pressing the Reset key. If an IP address was not
explicitly configured, the IP address 192.168.0.1 is specified as standard.
Caution
The IP address cannot be displayed with nbtstat if the NetBIOS environment
is configured exclusively for the name resolution via WINS. If the nbtstat
command does not find the device, then the NetBIOS name resolution must
be configured accordingly.
Caution
Once the device has been put into service, DHCP Automatic mode should be
switched immediately, since a reset changes the operating mode (see also the
chapter entitled “
Configuration/ETH0-1/DHCP ”).
Note
The initial start-up of the device concerns only the ETH0 interface. The ETH1
interface has the fixed IP address 192.168.1.1 during initial start-up.
Note
The state when shipped can be restored through a long reset.

page 14 innovaphone IP DECT
3 User interface
The user interface has been tested with Internet Explorer (5.x, 6.x) and with the
Firefox browser. It can, however, also be used with Netscape.
The user interface of the VoIP device can be accessed with a Web browser by
calling up the IP address determined beforehand.
3.1 Structure of the user interface
The user interface of the VoIP deviceis divided into two areas:
• The navigation area (along the left and top edge of the screen), which
consists of menu and submenu commands.
• The entry area, in which the device settings are made.
The main menus in the left area of the browser are divided into two categories:
• Configuration
• Administration
A main menu, in turn, can be split into several submenus.
In the Configuration category, everything that is necessary for
initial operation (for example, the setting of the ETH0 & ETH1
network interfaces) is carried out.
In the Administration category, the settings for active
operation can be made. This includes the adding of new users
to the innovaphone PBX, for example.
Depending on which main menu entry is currently active or on
which setting was made in a submenu, the structure or content
of the submenu can change.

innovaphone IP DECT Page 15
3.2 Protected areas
Apart from the start page, all areas of the device are password-protected. When
shipped from the factory, the innovaphone VoIP device has:
• The standard user name admin and
• The standard user password ipxxx (ipxxx stands for the device type, for
example, ip800, ip1200, etc.).
3.3 Saving the settings
The setting are saved in the respective submenu always using the OK button.
• Some changes to settings require a device restart to become effective. In
this case, reset required is shown in the respective menu. More detailed
information on restarting the device is contained in the chapter entitled
“ Administration/Reset ”.
Caution
To raise the security of the VoIP device, the standard user and the standard
password should always be changed (see chapter entitled “ Configuration/
General/Admin ”)!

page 16 innovaphone IP DECT
4 Configuration and administration
The structure of chapter 4 “ Configuration and administration ” corresponds to
that of the user interface (
category / main menu / submenu ).
4.1 Configuration
In the Configuration category, everything that is necessary for initial operation
of the device is carried out.
4.1.1 Configuration/General
Using the General menu, the basic settings for the VoIP device can be made.
4.1.1.1 Configuration/General/Info
General information about the VoIP device is displayed here:
Version • The software version (6.00) <Gateway>[firmware].
• Die bootcode version <Boot code>[firmware].
• The hardware version <HW>[no].
• The memory size <Flash/Ram>.
Serialno The serial number or MAC address (Media Access Control) of
the device (6-digit hexadecimal number).
Coder The number and type of voice channels.
HDLC The number of HDLC channels (High-level-Data-Link Chan-
nels).
Sync The physical interface (TEL, PPP, BRI, PRI) used for synchro-
nisation.
SNTP Ser-
ver
The IP address of the SNTP server (Simple Network Time-
Protocol) used, if configured.
Time The time of the device in accordance with the specifications of
the NTP server (Network Time Protocol) and the time zone.
Uptime The operating time since the last cold or warm start.

innovaphone IP DECT Page 17
4.1.1.2 Configuration/General/Admin
Administrator access is configured here.
4.1.1.3 Configuration/General/Licence
The installed licences of the device are displayed here. This menu can also be
used to load additional licences.
The types of licence are as follows:
•BRI LIC - Enables the activation of a BRI ISDN channel.
•PRI LIC - Enables the activation of a PRI ISDN channel.
•DSP LIC - Enables the activation of a voice channel in the digital signal pro-
cessor (DSP). This is always necessary if a transition is to be created from
the traditional telecommunications world (analogue or digital) to IP.
•a/b LIC - Enables the activation of an analogue channel.
• Gatekeeper LIC – Enables the activation of a gatekeeper function. This is
always necessary if you wish to use a central gatekeeper for trunking with
several media gateways. It is not required if you only connect an innova-
phone PBX with home users who use the IP110/IP200/IP230 telephones;
but it is advisable if you wish to manage external users, who are registered
with an IP302, for example, centrally.
•Basic LIC - Enables installation of the PBX and Voicemail LIC. It is a basic
prerequisite for operating the innovaphone Media Gateway as a PBX. The
licence size is selected in accordance with the number of necessary registra-
tions on the PBX. An approximate value can be calculated from the number
of connected user devices (including fax machines / DECT handsets, etc.)
plus 10-15%.
•PBX LIC - Enables the connection/registration of a terminal with the inno-
vaphone PBX. The order unit is always 10 LIC.
•Voicemail LIC - Enables activation of the innovaphone Voicemail. The
order unit must be identical to the number of basic licences installed on the
Device
Name
The name of the device. This name is displayed in the browser
as a title.
User Name The administrator name.
Password The administrator password, which is used for all protected
areas. See chapter 3.2 “
Protected areas ”.

page 18 innovaphone IP DECT
device.
All licences are linked to the MAC address of the device on which they are instal-
led.
In the upper section, the licences already installed are displayed:
In the lower section, additional licences can be loaded:
By entering the location of the licence text file described above in the File field
or by selecting the location using the Browse... button and then clicking
Upload, additional licences can be loaded onto the device.
With this upload procedure, the licences are saved in the configuration of the de-
vice and are available after a short restart. The installed licence is displayed.
Type The installed licence type (PBX, Relay or DECT for IP DECT
subsystem).
Name A precise description of the licence with number of registrati-
ons followed by the MAC address.
Action By clicking the download button, the displayed licences can
be loaded from the device and saved as a text file.
By clicking the delete button, the displayed licence can be
deleted from the device.
The download all and delete all buttons are used in the
same way as the download and delete buttons, but apply to
all licences displayed.

innovaphone IP DECT Page 19
4.1.1.4 Configuration/General/Update
The update server is used for efficient administration of various VoIP devices.
The update server reads a file at intervals from a configurable URL (Uniform
Resource Locator).
Detailed information on the update server and the update script is contained in
Appendix E “
Configuration of the update server ”.
4.1.1.5 Configuration/General/NTP
Through specification of an NTP (Network Time Protocol) server, the VoIP device
is able to synchronise its internal clock with an external time source. This is re-
quired, as without specification of a time server the internal time is reset to 0:00
Command
File URL
An URL, for example http://192.168.0.1/update/
script-ip800.txt, pointing to a file whose commands are
executed.
If the URL ends with a slash (/), for example http://
192.168.0.1/update/, the device is adding the file name
update-ipxxx.htm automatically, deduced from the device
short name (for example update-ip800.htm).
Furthermore the placeholder #h and #m can be used in the
URL-String:
• #h - will be replaced by the device short name (for
example IP800).
• #m - will be replaced by the device mac-adress (for
example 00-90-33-01-02-03).
These placeholders may be used e.g. to address a device-spe-
cific directory (http://192.168.1.2/update/#h/
script.txt) or to generate HTTP-GET parameters (http:/
/192.168.0.1/update/script.php?mac=#m).
If the directory of the file is password-protected, the access
credentials must be specified in the chapter “
Configuration/Ge-
neral/HTTP Client ”.
Interval
[min] An interval (in minutes) at which the file is re-read and
executed.

page 20 innovaphone IP DECT
hrs, 01.01.1970 after every reset.
Detailed information on the NTP server is contained in Appendix F “
Configuration
of an NTP server/client
”.
4.1.1.6 Configuration/General/HTTP Server
Advanced, security-related settings of the VoIP device can be made.
In addition, all active HTTP sessions are displayed under the Active HTTP
sessions section.
Server The IP address of the time server.
Interval
[min]
The time interval (in minutes) at which the device is to syn-
chronise with the time server.
Timezone Facility to select the time zone in which the device is located.
String Additional time zones can be added in accordance with the
IEEE (Institute of Electrical and Electronics Engineers) POSIX
(Portable Operating System Interface for UniX) standard.
Last sync Displays the data and time of the last synchronisation.
Disable
HTTP basic
authentica-
tion
The logon data is transmitted in plain text as standard, and is
thus susceptible to recording and eavesdropping. To avoid this
weak point, it is recommended that you disable standard
authentication (with user name and password) and use digest
hash authentication instead.
Password
protect all
HTTP pages
Apart from the start page
Configuration/General/Info , all areas
of the user interface require the entry of the administrator user
ID. If you enable this check box, a password is compulsory for
all pages of the device.
Port The standard entry here is HTTP Port 80. It can be changed
(for example, 8080). The device is then accessible via this port
only (for example, <IP of the device>:8080 ).
Allowed
stations
Access to the device can be restricted to a particular network
area (for example, 192.168.0.0 / 255.255.0.0 ) or to a particu-
lar network address (for example,
192.168.0.23 /
255.255.255.255
).