ZyXEL Communications P-2302HWDL-P1 Manual

P-2302HW SERIES
VoIP Station Gateway
(With Lifeline/ DECT/ USB)
Support Notes
Version 3.60
Aug. 2006

Prestige 2302 Support Notes
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INDEX
Application Notes.........................................................................................................5
General Application Notes.....................................................................................5
Internet Connection........................................................................................5
Setup the Prestige as a DHCP Relay............................................................10
Configure an Internal Server Behind the Prestige .......................................12
Configure a PPTP server Behind SUA ........................................................14
About Filters & Filter Examples..................................................................17
Using Dynamic DNS (DDNS).....................................................................40
Network Management Using SNMP...........................................................42
Using syslog.................................................................................................49
Using IPAlias ..............................................................................................52
Using IP Multicast .......................................................................................56
Using Prestige traffic redirect......................................................................58
Using Universal Plug n Play (UPnP)...........................................................61
Trunk Setup in P-2302HWL/HWUDL-P1 ..................................................68
VoIPApplication Notes........................................................................................71
SIPAccount Setup .......................................................................................71
Advanced Phone port settings......................................................................75
Speed dial Phone book setup .......................................................................77
FAQ .............................................................................................................................80
ZyNOS FAQ ........................................................................................................80
What is ZyNOS?..........................................................................................80
How to access the embedded web configurator?.........................................80
What is the default LAN IP address and password? And, how do I change
it?..................................................................................................................80
How do I upload the firmware via the web configurator?...........................81
How do I upgrade/back up the firmware using an FTP client program
through the LAN?........................................................................................81
How do I upload or back up the configuration file (the ROM file) via the
web configurator? ........................................................................................81
How do I back up/restore configurations using an FTP client program
through the LAN?........................................................................................82
Why can't I telnet into Prestige from the WAN?..........................................82
What should I do if I forget the system password?......................................82
What is SUA? When should I use SUA?.....................................................83
All contents copyright (c) 2005 ZyXEL Communications Corporation.

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What is the difference between NAT and SUA?..........................................83
How many network users does SUA/NAT support?....................................83
What are Device and Protocol filters?.........................................................84
Why can't I configure device or protocol filters? ........................................84
Product FAQ ........................................................................................................84
What is the Prestige Internet Access Sharing Router?.................................84
Will the Prestige work with my Internet connection?..................................84
What do I need to use the Prestige?.............................................................85
What is PPPoE? ...........................................................................................85
Does the Prestige support PPPoE?...............................................................85
How do I know I am using PPPoE?.............................................................85
Why does my provider use PPPoE?.............................................................85
Which InternetApplications can I use with the Prestige?...........................85
How can I configure the Prestige?...............................................................85
What network interface does the Prestige support?.....................................86
What can I do with the Prestige? .................................................................86
Does the Prestige support dynamic IP addressing? .....................................86
What is the difference between the internal IP and the real IP from my
ISP?..............................................................................................................86
How does e-mail work through the Prestige?..............................................86
What is the difference between the 'Standard' and 'RoadRunner' service?..87
Is it possible to access a server running behind SUA from the outside
Internet? If possible, how?...........................................................................87
What DHCP capability does the Prestige support?......................................87
How do I use the reset button? And which parameter will be reset by the
reset button?.................................................................................................87
What network interface does the new Prestige series support?...................88
Does the Prestige support TFTP? ................................................................88
Does the Prestige support TFTP over WAN? ..............................................88
How fast is the DSL connection?.................................................................88
My Prestige cannot obtain a WAN IP address from the ISP to connect to
the Internet, what should I do?.....................................................................89
What is BOOTP/DHCP?..............................................................................92
What is DDNS?............................................................................................92
When do I need the DDNS service?............................................................92
What DDNS servers does the Prestige support?..........................................92
What is DDNS wildcard?.............................................................................93
All contents copyright (c) 2005 ZyXEL Communications Corporation.

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Does the Prestige support DDNS wildcard?................................................93
Can VPN tunnels still work on a Prestige using SUA? ...............................93
How do I set up my Prestige to route IPsec packets over SUA?.................93
VoIP FAQ .............................................................................................................93
What is Voice over IP?.................................................................................93
How does Voice over IP work?....................................................................94
Why use VoIP?.............................................................................................94
In addition, it would take a much longer time, more effort and money to
implement new features using circuit switching. Since the IP technology is
a standard and various applications are available, it is easier and more
cost-effective to integrate new services and applications using IP. .............94
What is the relationship between codec and VoIP? .....................................94
What advantage does Voice over IP provide?..............................................94
What is the difference between H.323 and SIP?..........................................94
Can H.323 and SIP interoperate with each other? .......................................95
What is voice quality?..................................................................................95
How are voice quality normally rated?........................................................95
What is codec?.............................................................................................95
What is the relationship between codec and VoIP? .....................................95
What codec types does Prestige support?....................................................95
Which codec should I choose?.....................................................................96
What do I need in order to use SIP? ............................................................96
I am unable to register to a SIP server.........................................................96
I can register to the SIP server but cannot establish a call...........................96
I can make or receive a call but the voice traffic only goes one way, not
both way.......................................................................................................97
I have tried all the troubleshooting steps, but still cannot register to the SIP
server. What should I do next?.....................................................................97
What should I do if there may be a hardware problem with my Prestige?..97
Trouble Shooting........................................................................................................98
Unable to Get WAN IP from ISP.........................................................................98
Using Embedded Packet Trace..........................................................................101
Debugging PPPoE Connection..........................................................................116
CLI Command List..................................................................................................128

Prestige 2302 Support Notes
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Application Notes
General Application Notes
Internet Connection
The following figure shows a typical Internet access application using the Prestige. Before accessing the
Internet in an office environment, you must configure the Prestige as outlined below.
•Before you begin
•Setting up Your Windows Computer
•Setting up the Prestige router
•Troubleshooting
•Before you begin
The following lists the default settings on the Prestige.
1. IP address = 192.168.1.1, subnet mask = 255.255.255.0 (24 bits)
2. DHCP server enabled with IP pool starting from 192.168.1.33
3. Default SMT menu password = 1234
•Setting up your Windows computer(s)
1. Ethernet connection
Your computer(s) must have an Ethernet card installed.

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•If you have only one computer, connect the computer to the LAN port on the Prestige using a
crossover Ethernet cable (red).
•If you have more than one computer, you must use a hub or switch to connect the computers to the
LAN port on the Prestige using a straight-though Ethernet cable.
2. TCP/IP Installation
You must first install TCP/IP software on each computer before you can use it for Internet access. If you have
already installed TCP/IP, go to the next section to configure it; otherwise, follow these steps to install the
software:
•In the Control Panel/Network window, click Add button.
•In the Select Network Component Type window, select Protocol and click Add.
•In the Select Network Protocol window, select Microsoft and then select TCP/IP from the
Network Protocols field and click OK.
3. TCP/IP Configuration
Follow these steps to configure Windows TCP/IP:
•In the Control Panel/Network window, select TCP/IP and click Properties.
•In the TCP/IP Properties window, select obtain an IP address automatically.
Note: Do not assign arbitrary IP address and subnet mask to your computer(s). Otherwise, you will not be able
to access the Internet.
•Click the WINS configuration tab and select Disable WINS Resolution.
•Click the Gateway tab. Select any installed gateways and click the Remove button until there is
none listed.
•Click the DNS Configuration tab and select Disable DNS.
•Click OK to save and close the TCP/IP properties window
•Click OK to close the Network window. You will be prompted to insert your Windows CD or disk.
When the drivers are updated, you will be asked if you want to restart the computer. Make sure
your Prestige is turned on before clicking Yes. Repeat the above steps for each Windows computer
on your network.
•Setting up the Prestige router

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If you have a Single User Account (SUA), follow the procedure to configure the Prestige. You can use a web
browser (such as IE) to access the embedded web server on the Prestige for device management. Before you can
log into the web management interface, make sure that there is no one logging into the Prestige through Telnet
or the console port.
1. Accessing the Prestige Web Management Interface
Open your web browser (such as IE) and enter the LAN IP address of the Prestige in the Address field. The
default LAN IP of the Prestige is 192.168.1.1. Note that you can either enter http://192.168.1.1 or
https://192.168.1.1 (for secure login).
2. First Login
A login screen displays. Enter the password and press Login. The default password is '1234' which is the same
as the one you use to log into the SMT.

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3. Use the WIZARD SETUP screens to configure Internet access settings on the Prestige.

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The Internet access configuration screen varies depending on the Internet connection type you select. The
following figure shows an example screen for PPPoE connection type.
In the next wizard screen, select Get dynamically from your ISP if the ISP assigns you an IP address
dynamically, otherwise select Use Fixed IP address and enter the static IP address given by ISP in the MY

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WAN IP Address field.
Setup the Prestige as a DHCP Relay
•What is DHCP Relay?
DHCP (Dynamic Host Configuration Protocol) allows a network device to obtain IP settings from a server. You
can configure the P-2602 as a DHCP server or DHCP relay.