Innovative Technology BV50 User manual

Copyright © Innovative Technology Ltd 2020 Doc: BV50 User Manual
Version: 1.0
BV50
USER MANUAL

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Copyright © Innovative Technology Ltd 2020 Doc: BV50 User Manual
Version: 1.0
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Document Name:
BV50 User Manual
Document Version:
1.0
Date of Release:
06/14/2019
TABLE OF CONTENTS
1DOCUMENT INTRODUCTION ..................................................................................................................4
1.1 CONTACT INFORMATION.................................................................................................................................4
1.2 RELATED DOCUMENTS ...................................................................................................................................4
1.3 MANUAL AMENDMENTS.................................................................................................................................4
1.4 COPYRIGHT ..................................................................................................................................................5
1.5 LIMITED WARRANTY ......................................................................................................................................5
1.6 PRODUCT SAFETY INFORMATION......................................................................................................................5
2PRODUCT INTRODUCTION......................................................................................................................7
2.1 GENERAL DESCRIPTION...................................................................................................................................7
2.2 KEY FEATURES ..............................................................................................................................................7
2.3 TYPICAL APPLICATIONS...................................................................................................................................7
2.4 COMPONENT OVERVIEW ................................................................................................................................7
2.5 BEZEL OPTIONS.............................................................................................................................................8
2.6 CASHBOX OPTIONS........................................................................................................................................8
3TECHNICAL DATA....................................................................................................................................9
3.1 DIMENSIONS ................................................................................................................................................9
3.2 WEIGHT 0.85KG...........................................................................................................................................9
3.3 ENVIRONMENTAL REQUIREMENTS ....................................................................................................................9
3.4 POWER REQUIREMENTS .................................................................................................................................9
3.4.1 Supply Voltages............................................................................................................................... 9
3.4.2 Supply Currents ............................................................................................................................. 10
3.4.3 Power Supply Guidance ................................................................................................................ 10
3.4.4 110V Interface............................................................................................................................... 10
3.5 INTERFACE LOGIC LEVELS ..............................................................................................................................10
3.6 RELIABILITY DATA........................................................................................................................................10
3.7 MEDIA REQUIREMENTS ................................................................................................................................10
4MECHANICAL INSTALLATION ................................................................................................................11
4.1 COMPATIBILITY ...........................................................................................................................................11
4.1.1 Hardware Compatibility................................................................................................................ 11
4.1.1.1 Machine Mounting .............................................................................................................................11
4.1.1.2 Machine Interfacing............................................................................................................................11
4.1.1.3 Power Supply ......................................................................................................................................12
4.1.2 Software Compatibility .................................................................................................................12
4.1.2.1 Interface Protocols..............................................................................................................................12
4.1.2.2 Re-programming.................................................................................................................................12
4.2 CASHBOX MOUNTING ..................................................................................................................................13
4.2.1 Cashbox Fitting ............................................................................................................................. 13
4.2.2 Cashbox Removal.......................................................................................................................... 14
4.3 MACHINE MOUNTING..................................................................................................................................15
4.3.1 Machine Mounting ....................................................................................................................... 15
5SOFTWARE INSTALLATION AND CONFIGURATION................................................................................17
5.1 INTRODUCTION ...........................................................................................................................................17
5.2 SOFTWARE DOWNLOADS..............................................................................................................................17

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5.3 DRIVERS ....................................................................................................................................................17
5.4 DATASET/FIRMWARE PROGRAMMING ............................................................................................................17
5.4.1 Validator Manager........................................................................................................................ 17
5.4.1.1 General Description ............................................................................................................................17
5.4.1.2 System Requirements .........................................................................................................................17
5.4.1.3 Hardware Setup ..................................................................................................................................18
5.4.1.4 Switching to Programming Mode (SSP) ..............................................................................................19
5.4.1.5 Programming the device.....................................................................................................................19
5.4.2 DA3 ............................................................................................................................................... 20
5.4.2.1 General Description ............................................................................................................................20
5.4.2.2 System Requirements .........................................................................................................................20
5.4.2.3 Re-programming via DA3....................................................................................................................20
5.4.3 Remote Updates ........................................................................................................................... 21
5.4.4 Configuration Card Reprogramming............................................................................................. 22
6PROTOCOLS AND INTERFACING............................................................................................................23
6.1 INTRODUCTION ...........................................................................................................................................23
6.2 SSP AND ESSP ...........................................................................................................................................23
6.2.1 General Description ...................................................................................................................... 23
6.2.2 Pin Assignments ............................................................................................................................ 23
6.2.3 Setup Examples ............................................................................................................................. 24
6.3 CCTALK®....................................................................................................................................................26
6.3.1 General Description ...................................................................................................................... 26
6.3.2 Pin Assignments ............................................................................................................................ 26
6.3.3 ccTalk®DES Encryption.................................................................................................................. 27
6.3.4 Setup Example Drawing/s............................................................................................................. 27
6.4 SIO AND SI2 ..............................................................................................................................................28
6.4.1 General Description ...................................................................................................................... 28
6.4.2 Pin Assignments ............................................................................................................................ 28
6.4.3 Packet Format............................................................................................................................... 29
6.5 MDB........................................................................................................................................................31
6.5.1 General Description ...................................................................................................................... 31
6.5.2 Pin Assigments .............................................................................................................................. 31
6.5.3 IF5 Interface .................................................................................................................................. 31
6.6 PARALLEL...................................................................................................................................................32
6.6.1 General Description ...................................................................................................................... 32
6.6.2 Pin Assignments ............................................................................................................................ 32
6.6.3 Inhibit Control ............................................................................................................................... 33
6.6.4 Escrow Control .............................................................................................................................. 33
6.6.5 Low Power Mode .......................................................................................................................... 33
6.6.6 IF10 Interface ................................................................................................................................ 33
6.7 BINARY......................................................................................................................................................34
6.7.1 General Description ...................................................................................................................... 34
6.7.2 Pin Assignments ............................................................................................................................ 34
6.7.3 Inhibit Control ............................................................................................................................... 35
6.7.4 Escrow Control .............................................................................................................................. 35
6.7.5 Low Power Mode .......................................................................................................................... 35
6.7.6 IF9 Interface .................................................................................................................................. 35
6.8 PULSE .......................................................................................................................................................36
6.8.1 General Description ...................................................................................................................... 36
6.8.2 Pin Assignments ............................................................................................................................ 36
6.8.3 Inhibit Control ............................................................................................................................... 36
6.8.4 Escrow Control .............................................................................................................................. 37
6.8.5 Low Power Mode .......................................................................................................................... 37
6.8.6 Credit Hold Function ..................................................................................................................... 38
6.8.7 IF15 Interface ................................................................................................................................ 38
6.8.8 Special Pulse (SP4) ........................................................................................................................ 38
7ROUTINE MAINTENANCE......................................................................................................................39

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7.1 INTRODUCTION ...........................................................................................................................................39
8FIRST LEVEL SUPPORT...........................................................................................................................40
8.1 BEZEL/STATUS LED FLASH CODES..................................................................................................................40
8.2 STATUS LED FLASH CODES............................................................................................................................40
9SECOND LEVEL SUPPORT ......................................................................................................................42
9.1 INTRODUCTION ...........................................................................................................................................42
9.2 FAULT FINDING FLOW CHART ........................................................................................................................42
9.3 CLEARING A JAM .........................................................................................................................................43
9.4 CHECKING POWER CONNECTIONS...................................................................................................................46
9.5 CHECKING COMMUNICATION CONNECTIONS ....................................................................................................47
9.6 CLEANING THE BV50...................................................................................................................................48
9.7 RE-INITIALISATION OF THE SENSORS ................................................................................................................50
10 COMPLIANCES AND APPROVALS ..........................................................................................................53
10.1 EC DECLARATION OF CONFORMITY ............................................................................................................53
CE MARKING.......................................................................................................................................................53
11 APPENDIX.............................................................................................................................................55
11.1 CABLE DRAWINGS ..................................................................................................................................55
11.2 CONNECTOR SPECIFICATIONS ....................................................................................................................57
11.3 SWITCHING TO PROGRAMMING MODE (SSP)..............................................................................................57
11.4 CCTALK DES ENCRYPTION –TRUSTED MODE...............................................................................................57
11.5 ESCROW CONTROL .................................................................................................................................59
11.5.1 Escrow Timing Diagram ...........................................................................................................60
11.6 LOW POWER MODE TIMING DIAGRAM.......................................................................................................61
11.7 FILE NAMING CONVENTION......................................................................................................................61

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1DOCUMENT INTRODUCTION
1.1 Contact Information
Head Office
Innovative Technology Ltd
Innovative Business Park,
Derker Street, Oldham
OL1 4EQ, England
Email: [email protected]
Phone: +44 161 626 9999 (Main)
Email: [email protected]
Phone: +44 161 507 1818 (Technical Support)
Further Innovative Technology Ltd. representatives can be found on our website.
www.innovative-technology.com
1.2 Related Documents
This document should be read together with the following:
For SSP/eSSP:
Protocol Manual –SSP (GA138): SSP Interface Protocol Specification for integration
SSP Implementation Guide (GA973): Information for programmers and integrators
ITL Customer Software Guide (GA02037): Information about the Usage of
Innovative Technology Customer Software
For other third party interface protocols please contact support@innovative-
technology.com.
1.3 Manual Amendments
Rev.
Date
Amendment Details
Issued by
1.0
06/07/2019
First Issue
DH
1.1
21.10.2020
Added Contact Information
MZ

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1.4 Copyright
This manual set is Copyright © Innovative Technology Ltd. 2016. No part of this
publication may be reproduced in any form or by any means used to make any
derivative such as translation, transformation, or adaptation without permission from
Innovative Technology Ltd. The contents of this manual set may be subject to
change without prior notice.
1.5 Limited Warranty
Innovative Technology Ltd warrants each of its hardware products to be free from
defects in workmanship and materials under normal use and service for a period
commencing on the date of purchase from Innovative Technology Ltd or its
Authorized Reseller, and extending for the length of time stipulated by Innovative
Technology Ltd.
A list of Innovative Technology Ltd offices can be found in every section of this
manual set. If the product proves defective within the applicable warranty period,
Innovative Technology Ltd will repair or replace the product. Innovative Technology
Ltd shall have the sole discretion whether to repair or replace, and any replacement
product supplied may be new or reconditioned.
The foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, expressed or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and fitness for a particular
purpose.
Innovative Technology Ltd shall not be liable under this warranty if it’s testing and
examination disclose that the alleged defect in the product does not exist or was
caused by the customer's or any third person's misuse, neglect, improper installation
or testing, unauthorized attempts to repair, or any other cause beyond the range of
the intended use. In no event will Innovative Technology Ltd be liable for any
damages, including loss of profits, cost of cover or other incidental, consequential or
indirect damages arising out the installation, maintenance, use, performance, failure
or interruption of an Innovative Technology Ltd product, however caused.
1.6 Product Safety Information
Throughout this user manual, we may draw your attention to key safety points that
you should be aware of when using or maintaining the product.
These safety points will be highlighted in a box, like this:
Caution!
This is example text.
This user manual and the information it contains is only applicable to the model
stated on the front cover and must not be used with any other make or model.

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Safety Notice! Read before using this product!
Safety Notice - Warning. Ensure power is removed before allowing access to the inside of this product.
Ensure any static build up is discharged before allowing access to any part of this product or media
contained. Always earth this product/base plate in accordance with the manual.
For use only in or with complete equipment where the acceptability of the combination is determined by
UL LLC. When installed in an end-product, consideration must be given to the following:
•The power supply terminals and/or connectors are: Not investigated for field wiring
•The investigated Pollution Degree is: 2
•The following end-product enclosures are required: Mechanical, Fire
Sicherheitshinweis –Warnung: Es muss sichergestellt werden, dass das Gerät von der
Versorgungsspannung getrennt wird, bevor ein Eingriff in das Innere des Gerätes erfolgt. Es muss
sichergestellt werden, dass jegliche statische Aufladung des Gerätes entladen wird, bevor auf das Gerät
oder auf innerhalb des Gerätes befindliche Objekte zugegriffen wird. Die Erdung des Gerätes muss immer
gemäß Handbuch erfolgen.
Nur für die Verwendung in oder mit kompletter Ausstattung, dessen Eignung und Kombination von der UL
LLC ermittelt wurde. Bei der Installation in einem Endproduckt, muss folgendes berücksichtigt werden:
•Die Spannungsversorgungsklemmen und/oder Verbinder sind: Feldverkabelung wurde nicht
untersucht
•Der untersuchte Verschmutzungsgrad ist: 2
•Folgende Anforderungen an die Gehäuse des Endproduktes sind gefordert: Mechanisch, Feuer
Aviso de seguridad: Asegúrese de que la alimentación está desconectada y de que toda la energía
estática es descargada antes de manipular este producto. Conecte a tierra la chapa base de la manera que
se indica en el manual.
Solo para uso con dispositivos con los cuales la compatibilidad ha sido certificada por UL LLC. Tras su
instalación en producto acabado, tener en cuenta lo siguiente:
•Los conectores y terminales de alimentación son: No se ha investigado/especificado cableado
externo.
•El grado de contaminación determinado es: 2
•Los siguientes manuales/certificados de producto final son requeridos: Mecánico, Fuego
Avis de sécurité : Assurez-vous que l'alimentation est coupée et que toute l'énergie statique est
déchargé avant de manipuler ce produit. Connecter à la terre, la plaque de base à la manière indiquée
dans le manuel.
A utiliser Seulement avec les dispositifs dont la compatibilité a été certifiée par UL LLC. Après son
installation dans le produit fini, prendre en considération ce qui suit:-
•Les connecteurs et les bornes d'alimentation sont : cela n’a pas été étudié/spécifié câblage
externe.
•Le degré de contamination déterminé est: 2
•Les manuels suivants / les certificats du produit final sont nécessaires : mécanique, incendie
Bezpečnostní upozornění. Před manipulací uvnitř tohoto produktu se ujistěte, že je produkt odpojen od
zdroje elektrického napětí. Ujistěte se, že jakýkoliv elektrostatický náboj byl vybit před manipulací s
jakoukoliv částí tohoto produktu nebo obsaženým médiem. Vždy uzemněte tento produkt/základovou
desku v souladu s návodem.
Pouze pro použití v nebo s kompletním vybavením, kde je přijatelnost kombinace určena UL LLC. Při
instalaci v konečném produktu je třeba zvážit nasledující:
•Napájecí svorky a/nebo konektory: Nejsou sledované pro externí kabeláž
•Sledovaný stupeň znečištění je: 2
•Následující krytí konečného produktu jsou požadované: Mechanické, Protipožární

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2PRODUCT INTRODUCTION
2.1 General Description
The BV50 bill acceptor is designed specifically for 66 mm width bills. With the option
of up or down stacking and four cash box capacities (300, 550, 800 or 1050) the
BV50 is ideal for amusement and vending machine applications. The BV50 is
exceptional value with a fast repayment of your initial investment, while easy
maintenance and free firmware updates made the unit future proof.
2.2 Key Features
•Designed specifically for 66mm bills
•Cashbox options to suit all applications
•Quick transactions
•Ideal for amusement and vending applications
2.3 Typical Applications
•Gaming
•Amusement
•Vending
2.4 Component Overview

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2.5 Bezel Options
ITL Part Number
Description
Details
BV50 Mounting Plate Assembly
http://www.innovative-
technology.com/us/shop/bv50-spares/bv50-
mounting-bracket-detail
2.6 Cashbox Options
ITL Part Number
Description
Details
PA00814
BV50 300 Note Cashbox
http://innovative-
technology.com/shop/bezels/bv50-300-bill-
cashbox-detail
PA00822
BV50 550 Note Cashbox
http://innovative-
technology.com/shop/bezels/bv50-550-bill-
cashbox-detail
PA00823
BV50 800 Note Cashbox
http://innovative-
technology.com/shop/bezels/bv50-800-bill-
cashbox-detail
PA00821
BV50 1050 Note Cashbox
http://innovative-
technology.com/shop/bezels/bv50-1050-bill-
cashbox-detail

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3TECHNICAL DATA
3.1 Dimensions
The dimensions below are for the BV50 showing 300, 550, 800 and 1050 note
3.2 Weight 0.85kg
3.3 Environmental Requirements
Environment
Minimum
Maximum
Temperature
+3°C
50°C
Humidity
5%
95% Non-condensing
3.4 Power Requirements
3.4.1 Supply Voltages
Supply Voltage
Minimum
Nominal
Maximum
Supply Voltage (V DC)
+ 10.8 V DC
+ 12 V DC
+ 13.2 V DC
Supply Ripple Voltage
0 V
0 V
0.25 V @ 100 Hz

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3.4.2 Supply Currents
Supply Current
Nominal
Maximum
Standby
0.2A
0.4A
Running
1A
1.5A
Peak
2.5A
3.0A
3.4.3 Power Supply Guidance
The BV50 requires a stable 12V DC / 3.0A power supply. Please check the power
requirements of your host machine and other peripherals to dimension a suitable
power environment for your machine setup.
TDK Lambda manufactures suitable power supplies. Please see table below for
further details.
Power Supply Unit
Specification
RS Stock Code
Farnell Stock Code
TDK Lambda SWS50-12
+12 V DC / 4.3 A
466-5869
1184645
3.4.4 110V Interface
The BV50 can also be supplied with a 110v AC to 12V DC adapter which can be
mounted to the rear of the unit. A link to this power supply can be found below:
http://innovative-technology.com/shop/accessories/bv20-110v-power-supply-unit-detail
3.5 Interface Logic Levels
Interface Logic Levels
Logic Low
Logic High
Inputs
0V to +0.5V
+3.7V to +12V
Outputs with 2K2Ω pull-up resistor
+0.6V
Pull-up voltage of host interface
Maximum Current Sink
50mA per Output
3.6 Reliability Data
•MCBF for the BV50 is 100,000
3.7 Media Requirements
The BV50 is capable of handling multiple denominations simultaneously, the media
that can be accepted includes but is not limited to:
•Polymer and windowed notes
The minimum and maximum dimension for media IN is as follows:
Media Requirements
Length
Width
Min
110mm
56mm
Max
156mm
66mm

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4MECHANICAL INSTALLATION
4.1 Compatibility
4.1.1 Hardware Compatibility
4.1.1.1 Machine Mounting
The BV50 has been designed to retrofit into standard amusement facias with the
mounting kit, as such it is a drop-in replacement for many amusement style bill
validators.
Innovative Technology Ltd. has a policy of continuous product improvement. Due to
design changes older model or product bezels (and cashboxes) may not be
compatible with the BV50. However, new product deliveries always include a bezel
and cashbox that must be used.
Innovative Technology Ltd. has a policy of continuous product improvement. Due to
design changes older model or product bezels (and cashboxes) may not be
compatible with the BV50. However, new product deliveries always include a bezel
(and cashbox) that must be used.
Caution!
Only use bezel (and cashbox)
delivered with the product!
4.1.1.2 Machine Interfacing
The BV50 has a 16-pin connector which has the same pin-configurations as many of
ITL validators. The optional 110v interface connects directly into the 9-pin Molex
connector traditionally found in amusement style machines.

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4.1.1.3 Power Supply
It is vital that the BV50 is connected to a power supply being able to provide the
required power environment. A weak power supply causes malfunctioning of the
BV50 such like note rejects or missing credits. If the BV50 is used as a fitting
replacement for an older model or product we recommend checking the power
supply specifications of the machine. The power supply of the machine might be
designed for the older model or product but not suitable for the BV50. The BV50
might have higher power consumption. Refer to 3.4 for full power requirement
details of the BV50.
Caution!
A weak power supply causes
malfunctioning!
4.1.2 Software Compatibility
4.1.2.1 Interface Protocols
When using the BV50 as a fitting replacement for an older model or product some
events such like credits may be given earlier. This is due to improved firmware
routines and faster motors being used. This may cause missing events such like
credits in those host machines where timeouts are defined for the older model or
product. Please contact the machine manufacturer for full compatibility of the BV50.
Caution!
Timing issues may cause missing
events such like credits!
4.1.2.2 Re-programming
For re-programming the BV50 always use the latest version of Validator Manager
available for download on our website. Older versions may not fully support the
product. All software from Innovative Technology Ltd is free of charge and can be
downloaded from the website: www.innovative-
technology.com/support/securedownload once registered and logged in. If you are
not registered, please create an account via the Create an account form. A
confirmation email will be sent to the registered email address once all contact
details have been successfully submitted. As of June 2016 the ASIIC chip used in the
BV50 was made obsolete by the manufacturer. As such a new board revision with a
different processor was released. This resulted in a different hardware revision and
firmware version, please see below:
The BV50 with the ST chipset will be referenced in the dataset name (see below in
RED):
Old Style- USD02316_BV50
New Style- USD02L17_BV50

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.
Caution!
Older versions of Validator
Manager may not support the
BV50!
4.2 Cashbox Mounting
4.2.1 Cashbox Fitting
1. Line the cashbox up.
There are mounting slots on the
sides of the BV50 that the
cashbox slides into.
2. Clip in place
Slide the cashbox down until the
red clip on top is clips into place.

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4.3 Machine Mounting
4.3.1 Machine Mounting
1. Mounting Plate
Un-package your mounting plate
and make sure you have the
hardware kit with the mounting
plate. Included in the kit is
4xLarge washer, 4x small
washer, 4x spacer, 4x 7mm
washer, 4x 8mm washer, and
accepted currency sticker.
2. Mounting Plate to Door
Slid the mounting plate flush to
the door. Place the four large
washers over the outer bolts and
use the four 8mm washers to
secure the mounting plate.
3. Spacers
Remove the four spacers from
the bag and place them over the
four inner bolts as shown.

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4. BV Mounting to Plate
Slide the hole of the BV over the
inner bolts as shown in the
picture. Slide the four small
washers over the bolts and then
secure with the four 7mm nuts.
*Be careful not to over tighten
the nuts as the bezel can crack.
5. Currency Stickers
With the BV mounted in place,
flip the door over and apply the
correct currency sticker to the
plate. This will inform customers
of the currencies and
denominations the machine
accepts.

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5SOFTWARE INSTALLATION AND CONFIGURATION
5.1 Introduction
The BV50 leaves the factory pre-programmed with the latest dataset and firmware
files. However, it is important to ensure your device is kept up to date with the latest
dataset and firmware. This section will give you a brief overview of the various
update possibilities with the BV50. For detailed instructions please refer to the
relevant manual package supplied with the software or contact support@innovative-
technology.com.
5.2 Software Downloads
All software from Innovative Technology Ltd is free of charge and can be
downloaded from the website www.innovative-technology.com/support/secure-
download once registered and logged in. If you are not registered, please create an
account via the Create an account form. A confirmation email will be sent to the
registered email address once all contact details have been successfully submitted.
5.3 Drivers
The ITL drivers allow you to connect any of our validators to a compatible Windows
device. If you are connecting via an IF17 then you will not need to follow this
process as they are signed Microsoft Drivers and should install automatically. If this
isn’t the case or your computer is disconnected from the network, there is a
standalone package included within the driver downloads.
5.4 Dataset/Firmware Programming
5.4.1 Validator Manager
5.4.1.1 General Description
Validator Manager is a utility which allows the user to reprogram any of ITL’s
validators, hoppers as well as coin and note recycler. Please note that admin rights
are required during installation. The validator must be in SSP for the Validator
Manager to detect the device.
5.4.1.2 System Requirements
•Windows XP SP3 or above
•.Net Framework 4
•256mb ram
•50mb hard disk free
•Connected BV50 with active com port
Caution!
We have seen instances where one
of the dll’s (itdata1.dll) used in
Validator Manager are flagged as a
Trojan, this is a false positive and if

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this happens you will need to add a
rule to your antivirus to allow the
file to run.
5.4.1.3 Hardware Setup
Connect the power supply to the DA2/IF17. Connect the USB cable to the DA2/IF17
and to your computer or laptop. Connect the BV50 to the DA2/IF17.
Type
ITL Part Number
Description
Details
Cable
CN00292
SSP Cable
http://innovative-
technology.com/shop/cables/ssp-to-
binary-interface-cable-detail
Cable
CN00345
IF17 Power
Cable
http://innovative-
technology.com/shop/cables/da3-if17-
if18-power-cable-detail
Cable
CN00214
USB Type A to B
http://www.innovative-
technology.com/shop/cables/usb-a-to-
b-cable-assembly-detail

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Interface
IF17
TTL to USB
Converter
http://www.innovative-
technology.com/shop/accessories/if17-
interface-converter-detail
5.4.1.4 Switching to Programming Mode (SSP)
Before programming via the Validator Manager, the BV50 needs to be switched to its
programming mode (SSP interface). Please refer to Appendix 11.3 for the procedure
for doing this.
5.4.1.5 Programming the device
Once you have switched the unit into SSP, open Validator Manager and click detect
devices. This will scan all active com ports for a unit, if your BV50 fails to connect
please ensure the correct drivers are installed and the unit is in SSP.
By selecting the Program tab, you can reprogram the BV50. To begin the upload,
click open file, then browse to the file location (usually Downloads) before clicking
OK.
Once the file has been selected its information will be populated and the Program
device tab will become active. Finally hit ‘Program Device’, the unit’s bezel will now
begin to flash signaling the update has begun.
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