InSinkErator Hottap HC900 User manual

The Emerson logo is a trademark and a service mark of Emerson Electric Co.
InSinkErator may make improvements and/or changes in the specifications at any time, in its sole discretion,
without notice or obligation and further reserves the right to change or discontinue models.
©2017 InSinkErator, a business unit of Emerson Electric Co. All Rights Reserved.
InSinkErator HottapTM HC900
Owner’s Manual
Installation, Care & Use
Parex Industries Ltd.
5 Tolich Pl. Henderson
Auckland, New Zealand 0610
Sales/Service Tel: [phone]
Email: [email protected]
www.insinkerator.co.nz
45365 Rev A

Unpack tap components.
On a firm, flat surface, carefully
straighten the copper tubing using
hands only.
Property Damage: Do not pinch or break copper
tubing. Do not distort the last 25.4mm of tubing.
INSTALLING THE TAP
a
HOW TO USE THIS INSTRUCTION MANUAL
These instructions are separated into main sections, indicated by numbers, and subsections,
indicated by capital letters. The manual is setup this way to allow you to take a break at any
point after completing a section or subsection without affecting the installation process.
What you’ll see in the
instruction manual:
1
2
Equipment You May Need:
We are delighted that you have chosen the InSinkErator®Instant Hot Water Tap to be a part
of your home. This unique appliance will save you time and effort in the kitchen, and you’ll
enjoy discovering new uses for it each day. That’s exactly why millions of people are now
using an InSinkErator Instant Hot Water Tap.
We are confident that by following our step-by-step instructions, you’ll soon be enjoying
the convenience of instant hot water.
For your satisfaction and safety, read all instructions, cautions and warnings before installing or using this
instant hot water tap.
This particular unit is not intended for commercial use.
Make sure that all electrical wiring and connections conform to local codes.
A standard 230-volt grounded electrical outlet is required under the sink for the tank’s electrical power.
The wall outlet powering your tank must have power supplied to it continuously.
This outlet must be fused and should not be controlled by the same wall switch that operates the disposer,
unless you have a SinkTop Switch™from InSinkErator®.
Faucet must be installed such that the outlet opening is greater than 25mm above the overflow rim of the sink.
It is recommended that a dedicated control valve be installed on the cold water line supplying water to
this system.
If you suspect elevated levels of chlorine in your water, or your water has a rusty appearance before the installation
of this unit, it is recommended to use our water filtration system.
This product contains stainless steel. The manufacturer cannot guarantee against rusty water because of the
number of factors that are involved beyond the manufacturer’s control. However, the sudden appearance of rusty
water discharged from the hot water tap may indicate the need for service or replacement of this product.
The use of a water filter should NOT result in the water pressure to drop below 172 kPa. If it does,
this will prevent your unit from operating properly.
Moving parts inside the tank causing a rattling noise is normal.
WHAT YOU SHOULD KNOW BEFORE YOU BEGIN
Equipment Required:
n Drill
n T-fitting
n Dedicated control valve
n Adjustable wrench
n Phillips and flat blade screwdrivers
n Pencil
n Tape Measure / Ruler
n Level
Anchors for drywall
Hole saw
Basin wrench
Hole punch
If you intend to use the sprayer hole in your sink for your tap, you may need a basin wrench and a
3.2mm plug or a 6.4mm cap (not supplied) for the faucet spray hose line. See Step 1-B.
If you need to cut a mounting hole in your stainless steel sink, you may need a 32mm- 38mm hole
saw made for cutting stainless steel or a hole punch. Consult a professional if you are drilling into
a surface other than stainless steel.
WHAT YOU NEED TO GET STARTED
3
2
Provides a step-by-step narrative describing the installation step, with check boxes that
can be marked as you progress through the installation.
Contains simple illustrations that provide visual instruction to support the narrative.
Important safety messages that will require your attention during the step.
1
2
3
Warning indicates a hazardous situation, which, if not avoided, could result in death or
serious injury.
Caution indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Notice is used to address practices not related to personal injury.
NOTICE
NOTICE
NOTICE
NOTICE
3
COMPONENTS IN THIS PACKAGE
H-Classic-SS
H-Hot150
HC-View-SS
H-View-SS
H-Wave-SS
HC-Wave-SS
1/4" Tube
Brass Nut / Ferrule /
Tube Insert
Quick Connector
3/4" Screws (2)
Extension & Star Nut*
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4"
Semi-Circular
Mounting Plate
1-1/4" 1-5/16"
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4" 1-1/4" 1-5/16"
3/4" Screws (2)
Extension & Star Nut*
H-Contour-SS Wing NutTrim Ring
Tank
Tank
3/4" Screws (2)
Semi-Circular
Mounting Plate Flat Gasket Tank
3/4" Screws (2) Tank
Plastic Spacer
H-Hot100 Long Nut
Rubber Washer
H-Classic-SS
H-Hot150
HC-View-SS
H-View-SS
H-Wave-SS
HC-Wave-SS
1/4" Tube
Brass Nut / Ferrule /
Tube Insert
Quick Connector
3/4" Screws (2)
Extension & Star Nut*
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4"
Semi-Circular
Mounting Plate
1-1/4" 1-5/16"
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4" 1-1/4"
1-5 /16"
3/4" Screws (2)
Extension & Star Nut*
H-Contour-SS Wing NutTrim Ring
Tank
Tank
3/4" Screws (2)
Semi-Circular
Mounting Plate Flat Gasket Tank
3/4" Screws (2) Tank
Plastic Spacer
H-Hot100 Long Nut
Rubber Washer
*component parts pre-installed on tap
32mm32mm
H-Classic-SS
H-Hot150
HC-View-SS
H-View-SS
H-Wave-SS
HC-Wave-SS
1/4" Tube
Brass Nut / Ferrule /
Tube Insert
Quick Connector
3/4" Screws (2)
Extension & Star Nut*
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4"
Semi-Circular
Mounting Plate
1-1/4" 1-5/16"
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4" 1-1/4" 1-5/16"
3/4" Screws (2)
Extension & Star Nut*
H-Contour-SS Wing NutTrim Ring
Tank
Tank
3/4" Screws (2)
Semi-Circular
Mounting Plate Flat Gasket Tank
3/4" Screws (2) Tank
Plastic Spacer
H-Hot100 Long Nut
Rubber Washer
HC900
H-Classic-SS
H-Hot150
HC-View-SS
H-View-SS
H-Wave-SS
HC-Wave-SS
1/4" Tube
Brass Nut / Ferrule /
Tube Insert
Quick Connector
3/4" Screws (2)
Extension & Star Nut*
Small Steel*
FiberRubber*Large Steel
Washers
1-1/2"
1-1/4"
Semi-Circular
Mounting Plate
1-1/4" 1-5/16"
Small Steel*
Fiber
Rubber*
Large Steel
Washers
1-1/2"
1-1/4" 1-1/4"
1-5 /16"
3/4" Screws (2)
Extension & Star Nut*
H-Contour-SS Wing NutTrim Ring
Tank
Tank
3/4" Screws (2)
Semi-Circular
Mounting Plate Flat Gasket Tank
3/4" Screws (2) Tank
Plastic Spacer
H-Hot100 Long Nut
Rubber Washer
33mm 38mm

The wall outlet for your tank must have power supplied to it continuously
and must be fused. It should not be controlled by the same wall switch
that operates your disposer, unless using an InSinkErator SinkTop Switch™.
PREPARATION
START HERE
Identify locations for the tap faucet,
tank and filter (if applicable).
Check to make sure there is proper
clearance for tap handles to be
fully opened.
Check to make sure counter
is not too thick.
Make sure there is a grounded
electrical outlet under the sink.
Turn off water supply.
If using the sink sprayer hose hole,
remove nut that connects sprayer
hose at bottom of faucet.
Using adjustable wrench, remove nut
connecting sprayer washer flange in
sprayer hole.
Plug hose opening with either a
3.2mm plug or a 6.4mm cap
(not supplied).
a
b
If you have to drill through sink or
countertop, you may need to rent or
purchase the appropriate tools.
Consult a professional before drilling into
a surface other than stainless steel.
CWhat if you don’t have a sprayer hole
or don’t want to use it?
Many homeowners replace the
soap dispenser in their sink with
an instant hot water tap.
If drilling a hole into a stainless steel
sink or counter top, you can cut a
mounting hole for the tap with a
hole saw for stainless steel, or you
can use a hole punch.
Required Hole Size
32mm- 38mm
Dependent on model
Required minimum from
center of hole to wall
67mm
Maximum counter
thickness (depth)
76mm
1
5
4
OVERVIEW OF A COMPLETED SETUP

Unpack tap components.
On a firm, flat surface, carefully
straighten the copper tubing using
hands only.
Unscrew and remove threaded extension
from valve body. Do not discard, as you
will need this later (See Figure 1).
Leave small washers in place.
Feed tubes down through the hole in
the sink/counter until the base is at
rest. Set faucet at desired angle.
From under sink, slide 38mm fiber
washer over faucet base. Reinstall
threaded extension onto the base until
snug. Thread star nut onto extension
until snug (See Figure 2).
From under sink, slide 38mm fiber washer
over threaded extension. Thread star nut
onto extension until snug.
Attach the quick connector to the
ends of the copper tubes running
from the tap.
Install a white 9.5mm tube into other end
of quick connector.
If sink/counter thickness exceeds 19mm
a hole diameter of 38mm is required.
An assistant may be needed to hold
the tap head in place
while securing the tap.
2
For a standard 38mm sink/counter hole
Feed tubes down through the hole in
the sink/counter until the base is at
rest. Set faucet at desired angle.
Large washer required for sink holes
larger than 38mm or for porcelain sinks with
radius or beveled holes.
Before feeding tubes through sink
hole, remove extension. Place 33mm
large steel washer over threads on
faucet base. Reinstall extension.
Tap is factory-ready for installation
into a standard 38mm sink/counter hole.
32mm
Small
Steel
Washer
Fiber
Washer Star Nut
33mm Large
Steel Washer
32mm
Small
Rubber
Washer
Standard 38mm hole Hole larger than 38mm
Installing into hole smaller than 38mm
Figure 1 Figure 2
Property Damage: Do not pinch or break copper
tubing. Do not distort the last 25mm of tubing.
32mm Small
Steel Washer
Fiber
Washer
Star Nut
32mm Small
Rubber Washer
32mm
Small
Steel
Washer
32mm
Small
Rubber
Washer
INSTALLING THE TAP
a
C
b
NOTICE
67
(1)(2) (3)
Select a spot under the sink to mount
tank vertically within reach of both
plumbing and electrical connections.
The tank should be within 400mm
or less of faucet water lines and
within 760mm or less of a standard
grounded outlet.
While holding tank in place on
the spot selected for installation,
use a pencil to mark locations for
2 hanging screws.
Property Damage: Tank must be located
within 400mm of faucet and within 760mm
or less of a standard grounded outlet. DO NOT
extend plumbing or electrical lines.
3
Without depressing the gray button,
place the snap-connect fitting at
the end of the blue 6.4mm tube onto
the left fitting on the tank,
pushing until it clicks into place. (1)
Slip the flexible white 11mm tube
over barbed middle fitting and slide
down approximately 12mm. (2)
Slip the clear 8mm tube over
the far right smooth fitting and slide
down approximately 12mm. (3)
Visually check for pinched or
crimped tubes.
4
Property Damage: Pinched or blocked water
lines may cause damage to the tank.
Check to make sure tubes are connected
properly and are pushed down as far as possible.
Tank must be
mounted level
to ensure
proper operation.
Hose clamps are not needed for any
of the connections.
Mount tank vertically in an area that
allows clearance on the underside of
the tank for drainage, if necessary.
DO NOT over tighten screws.
Pre-drill 3.2mm pilot holes at marks.
Turn screws into pre-drilled holes,
leaving 6.4mm exposed.
Hang the tank on the screws.
Tighten the screws with only 1/2
turn clockwise.
Screws provided are for use in wood
studs or cabinets only. Use wall anchors
(not supplied) for installation into drywall.
Leave 6.4mm for
hanging tank.
Brass Nut
Ferrule
Brass Insert
Wing Nut
Fiber
Washer
Brass Nut
Ferrule
Wing Nut
Fiber
Washer
12
3
Plastic
tube
MOUNTING THE TANK
CONNECTING TAP TO TANK
a
a
b
NOTICE
NOTICE

9
8
Scalding Hazard: The faucet dispenses
near-boiling (96ºC) water which can
instantly cause scalds or burns. Use care
when operating this appliance.
Property Damage: Join remaining tube
to cold water supply only.
Turn on the cold water supply.
Depress the tap HOT handle and hold
it until water flows from the spout
(approximately 1 to 2 minutes).
Run the water for at least 2 minutes to
flush lines (both the hot and cold handles
independently if applicable).
6
Check all connections to ensure they are
tight and that there are no leaks.
Plug in instant hot water tank.
Water will be cold at first.
Allow 12-15 minutes for water to reach
target temperature.
Gurgling or hissing is normal during the
initial heating cycle.
5
Electric Shock Hazard: A standard grounded
outlet within 760mm of the tank
is required under the sink. Do not use
an extension cord set with the tank.
FINAL WATER CONNECTION
FILL TANK & THEN CONNECT POWER
b
a
a
NOTICE
NOTICE
Electric Shock Hazard: Using an ungrounded or improperly connected
appliance can result in serious injury or death from electrical shock.
Property Damage: To avoid water damage, replace any loose or split tubing.
Periodically inspect the unit for any signs of leakage and immediately remove from
service any unit suspected of leaking.
Personal Injury: This tank is a non-pressurized tank. DO NOT modify this system.
DO NOT close vent tube or connect other type tap or valves to the tank. Use only
the InSinkErator tap supplied. Use only parts provided. Contact an authorized
InSinkErator Service agent for repairs or replacement components.
This appliance must be grounded. This instant hot water tank is equipped with a cord that has a
grounding conductor and a grounding pin. The plug must be connected to an appropriate outlet that is
properly installed and grounded in accordance with all local codes and ordinances. Do not modify the plug
provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
Check with a qualified electrician or serviceman if you are in doubt as to whether the instant hot water tank
is properly grounded.
Fire Hazard: To minimize possibility of fire, DO NOT store flammable items such as
rags, paper or aerosol cans near the tank. DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
Leak Hazard: Regularly inspect tap and plumbing fittings for leaks, which can cause
property damage and/or could result in personal injury.
An instant hot water tank, like any water heater, has a limited life and will eventually fail. To
avoid possible property damage and personal injury, this instant hot water tank should be
regularly examined for leakage and/or corrosion and replaced when necessary. A drain pan,
plumbed to an appropriate drain or outfitted with a leak detector, should be used in those
applications where any leakage could cause property damage. To check for corrosion, exam-
ine the appearance of the dispensed water in a clear glass once every three (3) months. If
there is any discoloration or rusty appearance, unplug and drain unit as described in the
Seasonal Storage/Drainage section on page 11 of this manual. If the water discoloration
remains after draining and refilling unit, discontinue use and contact an
authorized InSinkErator service agent.
NOTICE
NOTICE
NOTICE
NOTICE
NOTICE
IMPORTANT SAFETY INSTRUCTIONS
See instructions provided with valve kit
At the other end of the white tube from the filter,
press on the:
n9.5mm (3/8") to 1/4" BSPT fitting
or 9.5mm (3/8") to 1/2" BSPP fitting
and connect to the water supply.
nPress in again to ensure a secure fit.
Back flow
protection valve
Wall mount clip

11
10
IN-HOME FULL SERVICE LIMITED WARRANTY
Electric Shock Hazard: To prevent electrical shock, disconnect power before
servicing unit. Use only a properly grounded and polarized electric outlet.
Scalding Hazard: Do not allow
water to boil. May result in
severe burns.
Factory temperature inside the
tank is pre-set at 96˚C.
Adjust the up or down
arrows on the display
panel on front of the
tank to raise or lower
the water temperature.
After adjusting, depress the tap handle
for 20 seconds for water to re-heat to the
new setting.
Regularly inspect the unit for any signs
of leakage. If there are signs of water
damage, immediately remove the unit
from service.
A drain pan, plumbed to an appropriate
drain or outfitted with a leak detector,
should be used in those applications
where any leakage could cause
property damage.
PROPERTY DAMAGE
CARE AND USE
Only use mild cleaners to clean the
faucet and plastic components.
Cleaners with acids, abrasives, alkaline
or organic solvents will result in
deterioration of the plastic components
and void the warranty.
CLEANING THE TAP AND TANK
Anytime the instant hot water tap is not used for
extended periods of time, unplug and drain unit. If
it is below freezing you will need to unplug the unit
and drain it.
SEASONAL STORAGE/DRAINAGE
ADJUSTING THE THERMOSTAT
Regularly check for signs of corrosion
by examining the appearance of the
dispensed water.
If there is any discoloration or rusty
appearance, unplug and drain unit
as described in the Seasonal
Storage/Drainage section on this
page of the manual.
If the water discoloration remains
after draining and refilling unit,
discontinue use and contact an
authorized InSinkErator service agent.
PERSONAL INJURY
Disconnect power from unit (unplug unit).
Push hot water tap faucet lever and allow
water to flow until it is cool.
Shut the cold water supply off at the valve.
Disconnect tubes from the tank.
Unhook tank from wall.
Hold tank upside down and drain the
water into the sink.
Towel dry any water drippings from
tank area.
Reinstall tank to wall and reconnect tubes.
Remove and discard filter cartridge,
if applicable.
To put back into working order, install
new filter cartridge (if applicable) and
turn on cold water supply at valve.
Depress the hot water tap faucet lever
and hold until water flows from the spout.
Reconnect the electrical cord. (Refer to
Page 8, Step 6B)
NOTICE
NOTICE
This limited warranty is provided by InSinkErator, a business unit of Emerson Electric Co., (“InSinkErator” or “Manufacturer” or “we” or
“our” or “us”) to the original consumer owner of the InSinkErator product with which this limited warranty is provided (the “InSinkErator
Product”), and any subsequent owner of the residence in which the InSinkErator Product was originally installed (“Customer” or “you”
or “your”).
InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject to the
exclusions described below, for the “Warranty Period”, commencing on the later of: (a) the date your InSinkErator Product is originally
installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial number. You will be
required to show written documentation supporting (a) or (b). If you are unable to provide documentation supporting either (a) or (b), the
Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute discretion, based upon your InSinkErator
Product serial number.
Permitted Uses
You may use your InSinkErator Product hot/cold water tank and filter system in combination with any genuine InSinkErator Product instant
hot water taps and component parts and/or Authorized OEM Products. “Authorized OEM Products” mean those hot or hot/cold water taps
and component parts that have been manufactured by an authorized InSinkErator original equipment manufacturer (“Authorized OEM”)
and which have documentation expressly stating that such Authorized OEM Products are compatible with the InSinkErator Product(s).
Authorized OEMs may change from time to time. A list of Authorized OEMs is available to you upon request or at: www.insinkerator.com/
oem. Use of your InSinkErator Product in combination with any products other than Authorized OEM Products will void this warranty.
What is Covered
This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products used by
a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE INSINKERATOR PRODUCT,
PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER REMEDY IS PRACTICABLE, WE MAY PROVIDE
YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS ANOTHER INSINKERATOR PRODUCT.
What is not Covered
This limited warranty does not extend to and expressly excludes:
• Losses or damages or the inability to operate your InSinkErator Product resulting from conditions beyond the Manufacturer’s control
including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other than Manufacturer’s), failure to install,
maintain, assemble, or mount the InSinkErator Product in accordance with Manufacturer’s instructions or local electrical and plumbing
codes.
• Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches, dents or
comparable and reasonably expected losses or damages.
• Losses or damages caused by any product or component part used with the InSinkErator Products, including both Authorized OEM
Products and other products and components.
In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or industrial application.
No Other Express Warranty Applies
This limited warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty, written
or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty on
behalf of Manufacturer. The terms of this limited warranty shall not be modified by the Manufacturer, the original owner, or their respective
successors or assigns.
What we will do to Correct Problems
If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions concernin
g your InSinkErator Product or how to determine when service is needed, please call, toll free, 0800-200-510, or visit our website at
www.insinkerator.co.nz. You may also notify us at: Parex Industries Ltd., 5 Tolich Pl. Henderson, Auckland, New Zealand 0610
The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator Product
model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation receipt,
or (b) the date shown on your purchase receipt.
Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator Product
is covered under this warranty. You will be given the contact information for your closest authorized InSinkErator Service Center.
Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement service. Only an authorized
InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty claims arising from work
performed on your InSinkErator Product by anyone other than an authorized InSinkErator service representative.
If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either repair or
replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair or installation
of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined by Manufacturer or
its authorized service representative in their sole discretion. All repair and replacement services will be provided to you at your home.
If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired, the warranty on the replacement
InSinkErator Product will be limited to the unexpired term remaining in the original Warranty Period.
This instant hot water tap is covered by Manufacturer’s limited warranty. This limited warranty is void if you attempt to repair the
InSinkErator Product. For service information, please visit www.insinkerator.co.nz or call, toll free, 0800-200-510.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING
FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE MANUFACTURER’S OR ITS
AUTHORIZED SERVICE REPRESENTATIVE’S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN
PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT,
INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL MANUFACTURER’S LIABILITY TO YOU EXCEED THE
PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.
The term “consequential damages” shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or
revenue, cost of capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state.
2-year warranty

12
TROUBLESHOOTING
WHAT TO DO
Water and steam spits
forcefully from spout
without turning on the
tap faucet.
Water is not hot.
• Unit is boiling.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Activate faucet lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a properly
grounded electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough.
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then activate faucet
lever for 20 seconds to bring in fresh water to be
heated at the new setting. Allow 5-7 minutes for
water to reach new temperature.
Water comes out the
vent instead of spout.
• Outlet tube is blocked. • Check that outlet tube is not kinked, twisted
or pinched.
• Unscrew spout end piece and clean out any debris.
Water is dripping from
the spout/vent
intermittently.
• The expansion chamber isn’t
draining properly due to low
water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping doesn’t stop after
a few minutes, check the supply valve to ensure
that is fully open and there are no obstructions in
the water line reducing the pressure below 172 kPa
(i.e., a poorly mounted saddle valve, a clogged
water filter, or a partially opened shut-off valve).
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may
be in the faucet valve seat
causing a slow water leak.
• Unscrew spout end piece and clean out any debris.
• Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream. • Debris in the end piece. • Unscrew spout end piece and clean out any debris.
Water continues to run
after releasing lever.
• Mounting nut too tight.
• Mounting washers not
installed properly
• Loosen mounting nut, 1/4 turn at a time, until
shut-off occurs.
• See page 6, Step 2B to check proper mounting
washer installation.
PROBLEM POSSIBLE CAUSE
Please read Troubleshooting Guide
Water discoloration/
rusty appearance.
• Corrosion of unit. • Unplug and drain unit as described in the Seasonal
Storage/Drainage Section on page 11of this
manual. If the water discoloration remains after
draining and refilling unit, discontinue use and
contact an authorized InSinkErator service agent.