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CANVAS Warranty Conditions
1. The canvas warranty is a Limited Manufacturers Warranty, which is passed on by Instant Shade Umbrellas.
2. The canvas warranty covers the canopy canvas only. It specically excludes items such as thread, zips, velcro,
webbing and binding used in canopy fabrication. The warranty for these items is one (1) year.
3. The canvas warranty covers fading only. This means the canvas will retain a light-fastness rating of 6-8 on a 1-8
scale (ie. no signicant fading) for the duration of the warranty period. Colours utilising Red and Yellow pigment
(eg. Red, Yellow, Orange, Pink, etc.) will retain a light-fastness rating of 5-7 on a 1-8 scale for the duration of the
warranty period.
4. The warranty does not apply against any deterioration of any kind due to wind or weather related damage,
misuse, burns, negligence, vandalism, perforations or stains due to environmental pollution, and fair wear-and-
tear.
5. This canvas warranty extends specically to the replacement of fabric only and excludes the work and
installation of others and also excludes other ttings and hardware. Other costs such as re-making a canopy,
dismantling, transport, re-erection, travelling costs and consequential loss are excluded from this warranty.
6. If the umbrella is to be transported, it must be dismantled and adequately packaged (preferably with canopy and
frame wrapped separately) to avoid damage during transit. If canvas damage is incurred as a result of insecure
packing, this is outside our warranty provision.
7. When closing the umbrella for extended periods of time, the canopy must be folded in such a way as to avoid
“pinching” of the canvas in the umbrella ribs/arms. Wear and tear caused by “pinching” of the fabric by the
umbrella framework is not covered under the warranty.
8. Proper care and cleaning should be taken to ensure the life of outdoor fabrics. For regular care and
maintenance, excessive dirt should be brushed from the fabric using a soft brush; the fabric should then be
sprayed with warm water (not exceeding 100°F / 40°C) and air-dried. Periodically the fabric should undergo a
more thorough cleaning. Again brush fabric with a soft bristled brush, spray with warm water then apply a gentle
natural soap, rinse thoroughly and air-dry.
9. The canvas should never be stored or stowed while wet, always ensure fabric is thoroughly dried before storing
for extended periods.
10. Any early signs of mould and mildew must be removed immediately.
General Warranty Conditions – PLEASE READ CAREFULLY
1. The warranty applies to the original purchaser only. Proof of purchase must be provided.
2. In the case of repairs to the umbrella being required (regardless of whether the repairs are covered under
warranty) the warranty covers the provision of replacement parts only. The cost of labour to install the
replacement parts, or transportation to/from Instant Shade Umbrellas for any repairs is to be paid by the
claimant.
3. This warranty is the only express warranty given by Instant Shade Umbrellas. No person has the authority to
change or add to these obligations and liabilities without Instant Shade Umbrellas approval in writing.
4. Instant Shade Umbrellas reserves the right to determine whether or not fault is caused by faulty workmanship
or material or that any part is defective, and should a warrantable fault be determined, will renish, repair or
replace any part or product at its own discretion.