Intermec SR30 User manual

Handheld Scanner
SR30
User’s
Guide

ii SR30 Handheld Scanner User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing
customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of
Intermec Technolgies Corporation.
Information and specifications contained in this document are subject to change
without prior notice and do not represent a commitment on the part of Intermec
Technologies Corporation.
© 2007-2008 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook,
CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA
(under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN,
Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile
Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either
trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.

SR30 Handheld Scanner User’s Guide iii
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number Date Description of Change
002 9/2008 Revised to support the both the linear
and area versions of the SR30.

iv SR30 Handheld Scanner User’s Guide

Contents
SR30 Handheld Scanner User’s Guide v
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . vii
Warranty Information . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . .viii
Service Location Support. . . . . . . . . . . . . . . . . .viii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1 Learning About the SR30. . . . . . . . . . . . . . . . . . . . 1
Introducing the SR30 Handheld Scanner. . . . . . . . . . . . . . . 2
Powering the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Understanding the Status Light . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding the Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Connecting and Configuring the SR30 . . . . 7
Connecting Your SR30 to a Host Device. . . . . . . . . . . . . . . . 8
Removing a Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuring Your SR30 Parameters . . . . . . . . . . . . . . . . . . . 11
International Keyboard Bar Codes. . . . . . . . . . . . . . . 12
Serial Parameter Bar Codes . . . . . . . . . . . . . . . . . . . . . 14
3 Troubleshooting and Maintaining the
SR30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Calling Product Support . . . . . . . . . . . . . . . . . . . . . . . 18
Problems and Possible Solutions . . . . . . . . . . . . . . . . 19

Contents
vi SR30 Handheld Scanner User’s Guide
Resetting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Maintaining the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Upgrading the SR30. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cleaning the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A Specifications and Accessories . . . . . . . . . . . 27
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Linear Imager Specifications for EV12 . . . . . . 29
Imager Specifications for EA15 . . . . . . . . . . . . 30
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Stand Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
B Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Before You Begin
SR30 Handheld Scanner User’s Guide vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
A warning alerts you of an operating procedure,
practice, condition, or statement that must be
strictly observed to avoid death or serious injury
to the persons working on the equipment.
A caution alerts you to an operating procedure,
practice, condition, or statement that must be
strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
Note: Notes either provide extra information about a
topic or contain special instructions for handling a
particular condition or set of circumstances.

Before You Begin
viii SR30 Handheld Scanner User’s Guide
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge Central)
at www.intermec.com and click Support > Knowledge Central
to review technical information or to request technical support
for your Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact.
Service Location Support
For the most current listing of service locations, click Support >
Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service
locations listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
E-mail: [email protected]
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmy[email protected] or [e-mail]

Before You Begin
SR30 Handheld Scanner User’s Guide ix
Who Should Read This Manual
This guide is for the person who is responsible for installing,
configuring, and maintaining the SR30 Handheld Scanner.
This guide provides you with information about the features of
the SR30, and how to install, configure, operate, maintain, and
troubleshoot it.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more patents. There may be other
U.S. and foreign patents pending.

Before You Begin
x SR30 Handheld Scanner User’s Guide

1
1Learning About the
SR30
Use this chapter to familiarize yourself with
the SR30 Handheld Scanner. This chapter
covers these topics:
•Introducing the SR30 Handheld
Scanner
•Powering the SR30
•Understanding the Status Light
•Understanding the Beeps
•Scanning Bar Codes

Chapter 1 — Learning About the SR30
2 SR30 Handheld Scanner User’s Guide
Introducing the SR30 Handheld Scanner
The Intermec SR30 Handheld Scanner is a general duty scanner
designed to collect data at the point of service (POS) for
customer applications. The SR30 comes with either a linear or
area imager.
SR30 Handheld Scanner
Powering the SR30
The SR30 is powered through the accessory cable connected to a
host device. Depending on which accessory cable you are using,
power comes from either the host device or the external power
supply. For more information about each cable, see “Cable
Accessories” on page 34.
Trigger
Scanner
Status
light

Chapter 1 — Learning About the SR30
SR30 Handheld Scanner User’s Guide 3
Understanding the Status Light
The status light on the SR30 indicates a successful decode of a
configuration or data bar code.
Understanding the Beeps
The SR30 beeps to give you audio feedback when performing
some functions. For example, you hear a beep each time you scan
a valid bar code.
Status Light Descriptions
Light State What It Means
Blinks green
once
The SR30 successfully scanned a data bar code.
Blinks green
two times
The SR30 successfully scanned a configuration
bar code.
Blinks green
five times
A configuration bar code was unsuccessfully
scanned.
Blinks red six
times
The SR30 tried to send data to a host device,
but there was a communications error:
•The PS2 port on the host device is not
initialized.
•An RS-232 protocol timeout has occurred.
That is, ENQ, ACK, NAK, and RTS/CTS.
Beep Sequence Descriptions
Beep Sequence What It Means
Single beep The SR30 successfully decoded a bar code.
Two beeps The SR30 successfully scanned a
configuration bar code.
Five beeps The SR30 scanned a configuration bar code
that it did not recognize.
Six beeps Data was not successfully sent to the host.
You are using RS-232 communications and a
timeout has occurred. That is, ENQ, ACK,
NAK, and RTS/CTS.

Chapter 1 — Learning About the SR30
4 SR30 Handheld Scanner User’s Guide
Scanning Bar Codes
The SR30 is used to scan bar code data. When you unpack the
SR30, these bar code symbologies are enabled:
•Code 39
•Code 128/GS1-128
•UPC/EAN
•DataMatrix (SR30 Area Imager only)
•PDF 417 (SR30 Area Imager only)
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on your SR30. Use
EasySet version 5.6.0.0 or later to enable and disable symbologies
for your scanner. EasySet is available on the Intermec web site at
www.intermec.com/EasySet.
To scan a bar code
1Point the scanner window at the bar code label and hold the
SR30 steady about two feet from the label.
ABCD
ABCD
A
Status
light

Chapter 1 — Learning About the SR30
SR30 Handheld Scanner User’s Guide 5
2Pull the trigger and direct the red beam so that it falls across
all bars in the bar code label.
Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Tip: Depending on your screen resolution, you may be able
to scan bar codes displayed on your computer screen.
When the SR30 successfully reads a bar code label, the SR30
creates a single beep and the status light briefly turns green.
3Release the trigger.

Chapter 1 — Learning About the SR30
6 SR30 Handheld Scanner User’s Guide

7
2Connecting and
Configuring the SR30
Use this chapter to understand how to connect
the SR30 to a host device and configure the
SR30. This chapter covers these topics:
•Connecting Your SR30 to a Host Device
•Configuring Your SR30 Parameters

Chapter 2 — Connecting and Configuring the SR30
8 SR30 Handheld Scanner User’s Guide
Connecting Your SR30 to a Host Device
To connect your SR30 to a host device, you need the appropriate
accessory cable. For a list and description of each cable, see
“Cable Accessories” on page 34.
To creating a USB connection
1Make sure that you have the USB cable (P/N 236-164-xxx).
2Turn on your host device.
3Connect the cable to your SR30 and host device.
4If necessary, configure your SR30 for an International
keyboard. The default keyboard is North America. For help,
see “International Keyboard Bar Codes” on page 12.
To create an RS-232 connection
1Make sure that you have the appropriate RS-232 cable
(P/N 236-159-xxx, P/N 236-161-xxx, P/N 236-166-xxx,
or P/N 236-167-xxx) for your host device and appropriate
power supply (if necessary).
2Turn off your host device.
3Connect the cable to your SR30 and host device.
To host device
To host device

Chapter 2 — Connecting and Configuring the SR30
SR30 Handheld Scanner User’s Guide 9
4If you are using the external power RS-232 cable, connect the
power supply to the RS-232 cable and an AC power outlet.
5Turn on your host device.
6If necessary, configure your SR30 serial parameters to match
the host device.
The default serial parameters for the SR30 are:
Baud Rate: 19200
Data Bits: 8
Parity: none
Stop Bits: 1
For help, see “Serial Parameter Bar Codes” on page 14 or
EasySet version 5.6.0.0 or later. EasySet is available on the
Intermec web site at www.intermec.com/EasySet.
To create a keyboard wedge connection
1Make sure that you have the keyboard wedge cable
(P/N 236-162-xxx) and appropriate power supply (if
necessary).
2Turn off your host device.
3Connect the cable to your SR30 and host device.
To host device
AC power supply

Chapter 2 — Connecting and Configuring the SR30
10 SR30 Handheld Scanner User’s Guide
4Connect the power supply to the keyboard wedge cable and
an AC power outlet.
5Turn on your host device.
6If necessary, configure your SR30 for an International
keyboard. The default keyboard is North America. For help,
see “International Keyboard Bar Codes” on page 12.
To create a keyboard wedge (Y cable) connection
1Make sure that you have the keyboard wedge cable
(P/N 236-204-xxx) and appropriate power supply (if
necessary).
2Turn off your host device.
3Connect the cable to your SR30 and host device(s).
4Turn off your host device.
5Connect the cable to your SR30 and host device(s).
AC power supply
To host device
To host devices
AC power supply