Intermec Transaction Manager 9560 User manual

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9560 Transaction Manager
P/N 059724-005
User’s
Manual

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IntermecCorporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing
customers to operate and/or service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
1996 by Intermec Corporation
All Rights Reserved
The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, Antares, Duratherm, Precision
Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or registered trademarks of
Intermec Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (or )
symbol in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

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Manual Change Record
This page records changes to the manual. The manual was released at Rev. A.
Revision Date Description of Change
001 4/93 Illustrations in Chapters 1 and 2 were revised to reflect the
redesigned housing.
The mounting plate template was deleted from the appendix.
The Table of Contents and Index reflect changes to each chapter.
002 9/93 Two bar codes in Chapter 4 were corrected.
003 8/94 Complete rewrite of manual to add new product features and
make the manual easier to use.
004 3/7/95 Corrected several bar codes in Chapter 7 and replaced entire
chapter. Issued interim update P/N 062755-001 for updating
the existing -003 manuals.
Added note about magnetic card reader data formats to page
4-9.
005 12/96 Reformatted to fit 8.5 x 11 page size.
Replaced “End Accumulate” bar codes with "Exit Configuration
and Save” bar codes.
Added NUL (%U) to several bar codes in Chapter 7 for
disabling configuration settings.
Corrected bar codes with spaces for new version of font.

Contents
v
Contents
Before You Begin xv
Warranty Information xv
Safety Summary xv
Warnings, Cautions, and Notes xvi
About This Manual xvi
Other Intermec Manuals xx
Getting Started
Roadmap 1-3
The 9560 Transaction Manager 1-4
9560 Component Options 1-5
Optional Input Devices 1-6
Data Formats and Programming 1-6
Memory 1-6
Bar Code Symbologies 1-7
Communications 1-7
Status Beeps 1-7
Preparing to Install the 9560
Getting Ready to Install the 9560 2-3
Determining a Mounting Location 2-4
Choosing Secured or Unsecured Wiring 2-5
Selecting External Devices 2-5
Choosing Input Devices 2-5
Attaching Wands and Scanners 2-5
Attaching Devices to the Terminal Plug 2-6
Installing the 9560 Without Input Devices 2-6
Unattended Scanning 2-6
Using the Sense Inputs 2-7
Using the Output Relays 2-9
Attaching Audio Output Devices 2-9
Connecting to a Data Collection System 2-10
Cable Interface Requirements 2-10
Null Modem Cable Diagram and Modem Connector Pin Assignments 2-11
Modem Cable Diagram and Terminal Connector Pin Assignments 2-12
1
2

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Connecting Directly to a Computer 2-13
Connecting to a Computer and Terminal 2-13
Connecting to a Port Concentrator or System Unit 2-14
Direct Wiring 2-16
Multi-drop Line Wiring 2-16
Meeting Power Supply Requirements 2-18
Installing the 9560
Overview of Installing the 9560 3-3
Routing Cables and Power Supply 3-5
Routing With Secured Wiring 3-6
Routing With Unsecured Wiring 3-7
Connecting External Devices 3-8
Connecting Input Devices 3-9
Connecting to Sense Inputs 3-9
Connecting to Output Relays 3-11
Connecting Audio Devices 3-12
Connecting to a Data Collection Host System 3-12
Attaching the Mounting Plate 3-13
Attaching the 9560 to the Wall 3-15
Starting and Operating the 9560
Starting the 9560 4-3
Starting the 9560 With the Magnetic Card Reader 4-4
Reading Bar Code Labels 4-5
Multiple-Read Labels 4-5
Regular Labels 4-5
Using the Slot Scanner 4-6
Bar Code Placement 4-6
Using the Magnetic Card Reader 4-7
Using a Wand 4-8
Using a Laser Scanner 4-9
Optimum Scanning 4-10
3
4

Contents
vii
Using the Keypad 4-11
Function Key Layout 4-12
Data Communications and Operating Options
Introduction to Data Communications 5-3
Data Communications in a Data Collection System 5-3
The ISO Data Communications Model 5-3
Physical Layer 5-4
Data Link Layer 5-4
Full-Duplex Protocols Versus Half-Duplex Protocols 5-5
Full-Duplex Devices Versus Half-Duplex Devices 5-5
The DLE Character and XON/XOFF Flow Control 5-5
Working With Protocols 5-6
Point-to-Point Protocol 5-6
Polling Mode D Protocol 5-7
Multi-drop Protocol 5-7
User-Defined and User-Defined Multi-drop Protocols 5-8
Tips for Defining Secure Protocols 5-8
Buffering Received Data 5-9
Communication Delays 5-9
Data Format Requirements 5-10
SOM Character (Start of Message) 5-10
Preambles and Postambles 5-10
EOR Characters (End of Record) 5-11
EOF Characters (End of File) 5-11
Record 5-11
Records per Block 5-11
EOM Characters (End of Message) 5-12
Error Checking 5-12
Displaying Data on the 9560 5-12
Types of Data Displayed 5-12
Display Settings and Formatting 5-13
Buffered Display 5-13
Transparent Display 5-13
Formatting the Display 5-13
Display Overflow 5-14
Displaying ASCII Control Codes 5-15
Displaying Data on a Terminal 5-15
Buffered Terminal Operation 5-16
Transparent Terminal Operation 5-17
5

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Nonbuffered Full-Duplex Operation 5-18
Nonbuffered Half-Duplex Operation 5-18
Block Terminal Operation 5-18
Displaying International Character Sets 5-19
Using the Katakana Character Set 5-23
Entering Katakana Characters 5-25
Assigning a Function Key to Katakana and US-ASCII Character Sets 5-26
Kana Mode Character Tables 5-26
Ro-maji Mode Character Table 5-29
9560 Operating Modes and Command Types 5-31
Accumulate Mode 5-31
Full ASCII Mode 5-32
Command Types 5-32
Configuring the 9560
Specifying Configuration Parameters 6-3
Using Batch Configuration 6-10
Batch Configuration Example 6-10
Downloading Configuration Commands 6-11
Download Command Example 6-11
Using Prompting Configuration Mode 6-12
Entering Prompting Configuration Mode 6-12
Moving Around in Prompting Configuration Mode 6-13
Finding Help in Prompting Configuration Mode 6-14
Exiting Prompting Configuration Mode 6-14
Prompting Configuration Mode Example 6-14
Standard Display Prompts 6-16
Large-Type Display Prompts 6-21
Configuration Commands
Using the Configuration Commands 7-3
ADDR (Address, Multidrop) 7-4
AFF (Affirmative Acknowledgment) 7-5
Append Time to Data 7-6
Baud Rate 7-7
Beeper Volume 7-8
6
7

Contents
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Character Set 7-9
Codabar 7-10
CODE 11 7-12
CODE 39 7-13
CODE 93 7-14
Code 128 7-15
Computer Response Required Mode (CRRM) 7-16
Data Bits 7-17
Display Setting 7-18
EOM (End of Message) 7-19
Full ASCII 7-20
Intercharacter Delay 7-21
Interface 7-22
Interleaved 2 of 5 (I 2 of 5) 7-23
IRL BAK (Bad Program Acknowledge) 7-24
IRL END (End of Program) 7-25
IRL EOF (End of File) 7-26
IRL EOP (End of Program Block) 7-27
IRL EOR (End of Record) 7-28
IRL PAK (Program Acknowledge) 7-29
IRL PSS (Program Statement Separator) 7-30
IRL RUN 7-31
IRL SOP (Start of Program Block) 7-32
Katakana 7-33
LRC (Longitudinal Redundancy Check) 7-36
NEG (Negative Acknowledgment) 7-37
Parity 7-38
POL (Poll) 7-39
Preamble A Required 7-40
Protocol 7-41
Records per Block 7-42
REQ (Request for Acknowledgment) 7-43
RES (Reset) 7-44
Resume IRL 7-45
Scanner Timeout 7-46
Scanner Operation 7-47
SEL (Select) 7-48
Select Terminal Mode 7-49
SOM (Start of Message) 7-50
Stop Bits 7-51
Trigger Event 7-52
Time in Seconds 7-53
Timeout Delay 7-54
Turnaround Delay 7-55

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2 of 5 (Two of Five) 7-56
UPC/EAN 7-57
XOFF 7-60
XON 7-61
Data Entry Commands
Using Data Entry Commands 8-3
Entering Data Entry Commands 8-4
Backspace 8-5
Capacity 8-5
Clear 8-6
Command 8-7
Command Override 8-7
Default Configuration 8-8
Delete Data 8-9
Enable Clock 8-10
Enter Accumulate 8-11
Enter Auto Trigger Mode 8-11
Enter Computer Response Required Mode (CRRM) 8-12
Enter Configuration Mode 8-12
Enter Display Editor 8-13
Enter Full ASCII Mode 8-13
Enter IRL Editor 8-14
Enter Prompting Configuration Mode 8-14
Enter Record 8-15
Exit Accumulate and Transmit 8-15
Exit Auto Trigger Mode 8-16
Exit Computer Response Required Mode (CRRM) 8-16
Exit Configuration Mode, Do Not Save Settings 8-17
Exit Configuration Mode, Save Settings 8-17
Exit Full ASCII Mode 8-18
Exit IRL Editor 8-18
Exit Program 8-19
Forward 8-19
High Beep 8-20
Laser Trigger 8-20
Laser Untrigger 8-21
LED/Relay Control 8-22
Low Beep 8-24
Preamble A 8-25
Preamble B 8-26
Postamble C 8-27
8

Contents
xi
Reset 8-28
Resume Program 8-28
Review 8-29
Right Host Message 8-29
Run Program 8-30
Transmit (No Clear) 8-30
Transmit File 8-31
Interactive Reader Language
Introduction to IRL 9-3
IRL Editor 9-4
Using the Editor 9-4
Exiting the IRL Editor 9-5
Creating and Running IRL Programs 9-6
Inserting a Program Statement 9-6
Compiling a Program 9-7
Running a Program 9-7
Unique IRL Commands for the 9560 9-9
IRL v2.1 and IRL v2.2 Differences 9-9
Function Output Command 9-9
Sample Program 1 9-10
Sample Program 2 9-11
Sample Program 3 9-14
Magnetic Card Reader Specifications 9-14
Communications Settings 9-14
Magnetic Card Reader Commands 9-17
Reading Standard Data 9-17
Reading Custom Data 9-17
Troubleshooting
Troubleshooting Checklist 10-3
Reader does not read bar code... 10-3
Reader does not communicate with host... 10-3
Reader “hung up”... 10-4
9
10

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Slot scanner does not function... 10-4
Reader beeps continually on power up... 10-4
Status Beeps 10-5
Adjusting the Beep Volume 10-5
Communications Errors 10-6
Host Communications Failure 10-6
Maximum Received Data 10-6
Maximum Transmitted Data 10-7
Specifications
Bar Code Symbologies Supported A-3
Physical and Environmental Specifications A-3
Operator Feedback A-4
Software Interface A-4
Hardware Interfaces A-5
Pin Assignments for 6-Pin Wand Connector A-5
Pin Assignments for 9-Pin Laser Scanner Connector A-5
Pin Assignments for 25-Pin Modem Connector A-6
Pin Assignments for 25-Pin Terminal Connector A-6
Input Devices Compatible With the 9560 A-7
Communication Protocols Supported on the 9560 A-7
Configuration Methods A-7
Full ASCII Chart
ASCII Bar Code Labels B-3
Control Characters B-4
Symbols B-5
Numbers B-6
Uppercase Letters B-7
Lowercase Letters B-8
A
B

Contents
xiii
Command Summary
Command Summary C-3
Data Entry Mode Command Summary C-4
IRL Run Mode Command Summary C-6
Glossary
Index
C
G
I

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xv
Before You Begin
This section introduces you to standard warranty provisions, safety
precautions, warnings and cautions, document formatting conventions, and
sources of additional product information.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact
your local Intermec sales organization. In the U.S. call 1-800-755-5505, and in
Canada call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service
list shipped with this manual for the address and telephone number of your
Intermec sales organization.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions
in this book before handling and operating Intermec equipment. You can be
seriously injured, and equipment and data can be damaged if you do not
follow the safety warnings and cautions.
Do not repair or adjust alone Do not repair or adjust energized equipment alone
under any circumstances. Someone capable of providing first aid must always
be present for your safety.
First aid Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage,
you should be familiar with approved industrial first aid methods.
Energized equipment Never work on energized equipment unless authorized
by a responsible authority. Energized electrical equipment is dangerous.
Electrical shock from energized equipment can cause death. If you must
perform authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.

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Warnings, Cautions, and Notes
The warnings, cautions, and notes in this manual use the following format.
Warning
A warning alerts you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury to
the persons working on the equipment.
Avertissement
Un avertissement vous avertit d’une procédure de fonctionnement, d’une
méthode, d’un état ou d’un rapport qui doit être strictement respecté pour
éviter l’occurrence de mort ou de blessures graves aux personnes manupulant
l’équipement.
Caution
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
Conseil
Une précaution vous avertit d’une procédure de fonctionnement, d’une
méthode, d’un état ou d’un rapport qui doit être strictement respecté pour
empêcher l’endommagement ou la destruction de l’équipement, ou
l’altération ou la perte de données.
Notes: Notes are statements that either provide extra information about a topic or
contain special instructions for handling a particular condition or set of circumstances.
About This Manual
All the information you need to install, configure, program, and operate the
9560 is in this manual. The information is intended for technicians and system
operators who are familiar with Intermec’s Interactive Reader Language (IRL).

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Organization
The manual is organized as follows:
Chapter What You Will Find
1Getting Started
A roadmap for installing and using the 9560.
2Preparing to Install the 9560
Background information on external devices, selecting cabling, and
connecting to a data collection system.
3Installing the 9560
Detailed installation procedures for mounting the 9560 and connecting the
cabling and external devices.
4Starting and Operating the 9560
Detailed procedures for starting up the 9560 and operating the 9560,
wands, and scanners.
5Data Communications and Operating Options
General overview of the different host protocols, terminal modes, display
formats, commands, etc., used by the 9560.
6Configuring the 9560
Step-by-step procedure for configuring the 9560.
7Configuration Commands
Configuration commands and syntax descriptions with bar code labels.
8Data Entry Commands
Data Entry commands and syntax descriptions with bar code labels.
9Interactive Reader Language
IRL command and syntax descriptions, commands specific to the 9560,
and three sample programs.
10 Troubleshooting
Common potential problems and their solutions.
ASpecifications
Hardware and software specifications for the 9560.
BFull ASCII chart
Bar code labels for Code 39 Full ASCII characters.
CCommand Summary
Table of commands and how to enter them from a various sources.
GGlossary
Terms used in this manual and terms related to bar codes and data
collection.
IIndex

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Terms and Conventions
The next tables explain the specific terms and formatting conventions used
throughout this manual.
This Term Means
9560 The 9560 Transaction Manager
reader The 9560 Transaction Manager or an Intermec programmable bar code reader or
vehicle mount unit.
external device Any separate input or output mechanism connected to the 9560.
input device Any device that provides information to the reader, such as a wand or keyboard.
plug A male connector.
socket A female connector.
operator Anyone who runs applications on the reader.
programmer Anyone who writes IRL applications for the reader.
keypad The custom reader keyboard. A keypad may not have keys for all printable ASCII
characters.
keyboard A separate keyboard, such as the 1700 keyboard, or the keyboard of an attached
terminal. A keyboard has keys for the entire alphabet, numbers, and printable ASCII
characters.
This Convention Means
Bold text Keys that you press on the keypad are printed in bold text. All key names use first-
letter capitalization.
Ctrl Control key. This key may be labeled CTRL, ctrl, or Control.
Note: The 9560 keypad does not contain a Ctrl key. To enter any command requiring Ctrl,
you must scan the appropriate label or use the 1700 keyboard or a terminal keyboard.
Enter
F3
Enter key. This key may be labeled RETURN, RET, ENTER, or an arrow pointing
left (↵).
F3 key.
Space Spacebar. This key is usually not labeled.
Bksp Backspace. This key may be labeled BackSpace, BACKSPACE, Bksp, or an arrow
pointing left (←).
Del Delete. This key may be labeled Rub, Delete, Del, or DEL.

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xix
This Convention Means
Ctrl-P Keys connected by a dash mean that you are required to press more than one key at
the same time. It is important that you press and hold the keys in the order they are
listed in the text. For example, Ctrl-P means to press the Control key and the letter P
key at the same time.
Command name Command names have the first letter of each word capitalized, such as “the
Preamble A Required command.”
Mode name Mode names have the first letter of each word capitalized, such as “Data Entry
mode” or “Prompting Configuration mode.”
data Italic text indicates variable data that you are to enter after a command.
Bar Code Labels
You can scan the bar codes listed in this manual to enter data or perform a
command. Each bar code includes the name and a human-readable
interpretation as shown:
*$+*
Change Configuration
*$+*
Name
Bar Code (Code 39)
Human-Readable
Interpretation
2020-50
Entering Data into the 9560
You enter commands and data directly to the 9560 in three ways:
• Typing from the 9560 keypad, a 1700 keyboard, or a terminal keyboard
attached to the 9560
• Scanning bar code labels or magnetic stripe cards
• Downloading commands and data from the host computer

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xx
Other Intermec Manuals
You may need additional information for working with the 9560 in a data
collection system. To order additional manuals, contact your local Intermec
service supplier.
Title Intermec Part No.
System and Programming Manuals
Data Communications Reference Manual 044737
IRL Programming Reference Manual 048609
Quick Reference Cards
1700 Digital Keyboard Quick Reference Card 047234
9191 Satellite Wand Station Quick Reference Card 047249
1260-Series Digital Wand Quick Reference Card 046855
1354/1355 Digital Slot Scanner Quick Reference Card 052414
1545 Bar Code Laser Scanner Quick Reference Guide 057286
Scanner Manuals
1500 Laser Scanner Operator’s Guide 047626
1515 Laser Scanner User’s Manual 053084
1516 Laser Scanner User’s Manual 058207
1517/1518/1519 Laser Scanner User’s Manual 060002
1620A Laser Scanner Operator’s Guide 045205
Port Concentrator Manuals
9160A Programmer’s/Operator’s Guide 044172
9160A Installation Manual 044170
9161B Programmer’s/Operator’s Guide 049572
9161B Installation Manual 049571
9161B Option 02 Operator’s Guide 049573
9165A Operator’s Guide 045935
9154 Operator’s Guide 048517