Intermec EasyCoder E4 User manual

User’s Guide
EasyCoder E4
Bar Code Label
Printer

Information in this manual is subject to change without prior notice and does not represent a
commitment on the part of Intermec Printer AB.
© Copyright Intermec Printer AB, 2002. All rights reserved. Published in Sweden.
EasyCoder, EasyLAN, Fingerprint, and LabelShop are registered trademarks of Intermec Technolo-
gies Corp. The word Intermec, the Intermec logo, InterDriver, PrintSet, and Duratherm are
trademarks of Intermec Technologies Corp.
Centronics is a registered trademark of Genicom Corporation.
Kimdura is a registered trademark of Kimberly Clark.
Microsoft is a registered trademark of Microsoft Corporation.
Torx is a registered trademark of Camcar Division of Textron Inc.
Windows is a trademark of Microsoft Corporation.

Intermec EasyCoder E4 – User’s Guide 1
Preface
Preface Contents .......................................................................................1
FCC Notice (United States of America) ......................................3
DOC Notice (Canada) ................................................................3
EU Standard EN 55022 (The Europan Union)..........................3
Declaration of Conformity (CE) .................................................4
1. Introduction Introduction .................................................................................5
Safety Requirements.....................................................................6
Product Labeling ..........................................................................6
2. Installation Unpacking ....................................................................................7
Main Parts ....................................................................................8
• Standard Model .....................................................................8
• LinerLess Model ....................................................................9
Connections ...............................................................................10
• Power ...................................................................................10
• Computer ............................................................................10
Controls and Indicators..............................................................11
• Power LED ..........................................................................11
• Feed Button .........................................................................11
3. Operation Media Load – Tear-Off (Straight-through)................................12
Media Load –Peel-Off (Self-strip) .............................................15
Media Load –External Supply (Fan-fold) .................................18
Media Load –Cut-Off (option).................................................19
Ribbon Load...............................................................................20
Printing Test Labels ....................................................................23
Printing a Label ..........................................................................25
•Intermec InterDriver............................................................25
•Intermec LabelShop.............................................................25
•E4 Direct Protocol ..............................................................25
4. Printer Setup Setup Methods ...........................................................................26
Communication Setup...............................................................27
Print Location Setup ..................................................................30
Media Setup ...............................................................................33
Print Setup..................................................................................34
Testfeed.......................................................................................35
Contents

Intermec EasyCoder E4 –User’s Guide2
Preface
Contents, cont.
5.Troubleshooting Checklist.....................................................................................36
6. Maintenance Cleaning the Case.......................................................................37
Cleaning the Printhead...............................................................39
Cleaning the Platen Roller .........................................................42
Replacing the Printhead .............................................................44
Adjusting Printhead Pressure......................................................46
Appendix 1 Technical Data............................................................................47
•Standard Model ...................................................................47
•LinerLess Model ..................................................................48
Appendix 2 Media Specifications...................................................................49
Media Roll Size...........................................................................49
Media..........................................................................................50
• Non-Adhesive Strip .............................................................50
• Self-Adhesive Strip ...............................................................51
• Self-Adhesive Labels.............................................................52
• Tickets with Gap .................................................................53
• Tickets with Black Mark......................................................55
Transfer Ribbons ........................................................................55
• Ribbon Roll Size ..................................................................55
New Supplies and Paper Type settings .......................................56
Appendix 3 Interfaces.....................................................................................58
Parallel Interface..........................................................................58
Serial Interface ............................................................................59

Intermec EasyCoder E4 –User’s Guide 3
Preface
FCC Notice (United States of America)
WARNING
This equipment generates, uses, and can radiate radio frequency energy and if not installed and
used in accordance with the instructions manual, may cause interference to radio communications.
It has been tested and found to comply with the limits for a Class A computing device pursuant
to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against
such interference when operated in a commercial environment. Operation of this equipment in
a residential area is likely to cause interference in which case the user at his own expense will be
required to take whatever measures may be required to correct the interference.
DOC Notice (Canada)
Canadian Dept. of Communication
REGULATIONS COMPLIANCE (DOC-A)
This digital apparatus does not exceed the class A limits for radio noise emissions from a digital
apparatus as set out in the radio interference regulations of the Canadian Department of Commu-
nication.
Ministère des Communications du Canada
CONFORMITE DE REGLEMENTS (DOC-A)
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant les limites applicables
aux appareils numériques de classe A prescrites dans le règlement sur brouillage radioélectrique édicté
par le Ministère des Communications du Canada.
GS Notice (Germany)
ALLGEMEINE VORSCHRIFT
Reparaturen oder sonstige Eingriffe, die sich nicht auf normale Bedienung der Maschine beziehen,
dürfen ausschließlich nur von einem ausgebildeten, zuständigen Fachmann vorgenommen werden.
EU Standard EN 55022 (The European Union)
WARNING
This is a Class A ITE product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

Intermec EasyCoder E4 –User’s Guide4
Preface
Declaration of Conformity (CE)
We,
Intermec Printer AB
Idrottsvägen 10
Box 123
S-431 22 Mölndal
Sweden
declare under our sole responsibility1that the product
EasyCoder E4
to which this declaration relates is in conformity with the following standards
Electrical Safety:
EN 60 950
EMC Emissions:
EN 50 081-1:1992
(EN 55 022:1994, class A
EN 61 000-3-2:1995, class A)
EMC Susceptibility:
EN 50 082:1992
(IEC 801-2:1984
IEC 801-3:1984,
IEC 801-4:1988)
following the provisions of Directives
89/336/EEC and 73/23/EEC
Mölndal 1999-09-01
...................................................................
Mats Gunnarsson
President
1 /. Intermec assumes no responsibility regarding the CE Directive if the
printer is handled, modified, or installed in other manners than those described in
Intermec’s manuals.

Intermec EasyCoder E4 –User’s Guide 5
Chapter 1
Introduction
The EasyCoder E4 printer is a combined thermal transfer and
direct thermal printer. It also comes in a LinerLess version, with-
out any thermal transfer ribbon mechanism but with special
coating on parts in contact with the LinerLess media. It is simple
to operate, and is designed to work with any computing device
capable of ASCII output.
The EasyCoder E4 can print labels, tickets, or tags in three ways:
•Tear-off (Straight-through), where the media must be torn off
manually against the tear bar. Self-adhesive labels will remain
attached to the liner (backing paper) and must be removed
by hand.
•Peel-Off (Self-strip), where each self-adhesive label is printed,
automatically removed from its liner (backing paper), and
presented to the operator. Each subsequent label is held until
the Label Taken Sensor shows the previous label has been
removed. The liner is wound up on a hub inside the media
compartment.
•Cut-off, where continuous stock is automatically cut into tick-
ets or tags using an optional paper cutter (not for LinerLess
media). The cutter can also cut through the liner between
labels.
The EasyCoder E4 printer is fitted with an 8 dots/mm (203.2
dots-per-inch) printhead.
The EasyCoder E4 is provided with its own version of the Inter-
mec Direct Protocol (see Intermec EasyCoder E4 Direct Protocol,
Programmer’s Reference Manual). It is also supported by a series a
standard Windows application software packages from Intermec:
•Intermec InterDriver with ActiveX controls allows printing
from most programs.
•Intermec LabelShop is a label-formatting program available in
a number of versions.
•Intermec PrintSet is a software for setting up EasyCoder print-
ers and printing test labels..
You can connect the host computer to the EasyCoder E4 via the
serial RS-232 port or the parallel Centronics port. A PCMCIA
port is also provided so that you can fit extra memory cards or
a font cards.
EasyCoder E4

Intermec EasyCoder E4 –User’s Guide6
Chapter 1 Introduction
Safety
Product Labeling
Intermec assumes no responsibility regarding the CE Directive if
the printer is handled, modified, or installed in any way other
than that described in Intermec’s manuals.
Caution
•Read this manual carefully before connecting the printer.
•Moving parts are exposed when the side door is open, so
ensure that the door is closed before you operate the printer.
•Do not put your fingers inside the print mechanism when
the power is on.
•Place the printer on an even surface which can support its
weight of approximately 4.7 kg (10.3 pounds) plus supplies.
•Do not spray the printer with water. If you are using a hose
to clean the premises in an industrial environment, remove the
printer or protect it carefully from spray and moisture.
•Carefully read the warning text on the envelope before using
a cleaning card.
•Do not transport the printer wihout first removing any sup-
plies.
The machine label is attached to the bottom of the printer and
contains information on type, model, and serial number as well
as AC voltage. It also contains various signs of approval.

Intermec EasyCoder E4 –User’s Guide 7
Chapter 2
Before you install the printer, examine the package for possible
damage or missing parts:
•Open the box and lift the printer out.
•Check that the printer has not been visibly damaged during
transportation. Keep the packing materials in case you need to
move or reship the printer.
•Check the label on the printer’s rear plate, which gives the
voltage, the part number, and the serial number.
•Check that any options you ordered are included.
•Check that all the accessories are included. As standard, the
box contains:
- Intermec EasyCoder E4 printer
- Power cord
- Parallel interface cable
- Quality check card
- Cleaning card
- Starter pack of labels
- Starter pack of thermal transfer ribbon (not LinerLess
model)
- Set of manuals
- Supporting software and product information on CD.
•Check that the power cord is appropriate for the local stan-
dard.
If the printer has been damaged in any way during transporta-
tion, complain to the carrier immediately.
If the delivery is incorrect or any parts are missing, report it
immediately to the distributor.
Unpacking
European-type US/Canadian-type GB-type
230 VAC plug 115 VAC plug 230 VAC plug
Installation

Intermec EasyCoder E4 –User’s Guide8
Chapter 2 Installation
Main Parts –Standard Model
Transfer Ribbon
Rewind Hub
Transfer Ribbon
Supply Hub Media Supply Roll Post
with Edge Guide
Thermal Printhead
Tear Bar
Printhead Lift Lever
Label Taken Sensor
Guide Shafts
Liner Takeup Hub
The left side of the case is not designed to be opened by the
operator.
Front Cover Release
Side Cover Release
Bar Code Wand Interface
(not used)
Cutter Interface
In this manual, the standard direct thermal/thermal transfer model
is illustrated.

Intermec EasyCoder E4 –User’s Guide 9
Chapter 2 Installation
Main Parts –LinerLess Model
Media Supply Roll Post
with Edge Guide
Thermal Printhead
Tear Bar
Printhead Lift Lever
Guide Shaft
The left side of the case is not designed to be opened by the
operator.
Front Cover Release
Side Cover Release
Bar Code Wand Interface
(not used)

Intermec EasyCoder E4 –User’s Guide10
Chapter 2 Installation
Connections
PCMCIA card slot
RS-232 serial interface
AC power cord receptacle
ON/OFF switch
1Place the printer on a level surface, near an AC outlet. You
should be able to easily access the printer to load media, to
load ribbon, and to remove the printout.
2Check that the printer is switched off.
3Connect the power cord to the receptacle on the rear plate and
to an electrical outlet (110-120 or 220-240 VAC.)
The EasyCoder E4 is fitted with a 36pin female Centronics
connector for the parallel interface port and a DB-9pin female
connector for the RS-232 serial interface port.
•Centronics Parallel Interface: Use the parallel interface with the
Intermec InterDriver (for Windows) because it is faster than
the serial interface.
•RS-232 Serial Interface: Use the serial interface with the Direct
Protocol because you can receive error messages from your
printer. This is not available when using the parallel interface.
Switch off both the PC and the EasyCoder E4 before connecting
them together.
The EasyCoder E4 is also fitted with a Type 3 PCMCIA slot,
which can hold up to two Type 1 or Type 2 PCMCIA cards (5V.)
These can be Memory cards or Font cards and are optional.
Power
Computer
PCMCIA card ejection buttons
Centronics parallel interface

Intermec EasyCoder E4 –User’s Guide 11
Chapter 2 Installation
The EasyCoder E4 has one control (the Feed button) and one
indicator (the Power LED.) The Power LED is tri-colored and
indicates the status of the printer.
LED shows Meaning
No light: Power off
Green:
• Steady Power on
• Flashing Busy (executing or receiving data)
Amber:
• Momentarily During power on
Red:
•Steady Error condition,for example...
- Printhead lifted
- Out of media
- Out of ribbon
- Media jam in cutter
Press Feed to feed out a blank label, if no label design has been
downloaded to the printer.
Press Feed to print a label after a label design has been down-
loaded to the printer and the Feed button has been set up to
work as a Print button (see Chapter 3, “Operation/Printing a
Label”). You can also use Feed to print a test label (see Chapter 3,
“Operation/Printing Test Labels”).
Controls and Indicators
Power LED
Feed Button
Power LED
Feed button

Intermec EasyCoder E4 –User’s Guide12
Chapter 3
Open the side and front covers.
Turn the printhead lift lever counterclockwise to
raise the printhead.
Operation
Media Load –Tear-Off (Straight-through)
The same loading principles apply to thermal transfer receiving
media as well as direct thermal or LinerLess media. All kinds
of media can be used. However, LinerLess media requires an
EasyCoder E4 LinerLess printer.
Caution!
Before shipping the printer, always remove any roll from the
media supply roll post.
HINT!
To facilitate media and ribbon load, you can remove the side cover
by opening it halfway (45°) and lift the hinges out of their pockets
in the bottom moulding.
12
1
2

Intermec EasyCoder E4 –User’s Guide 13
Chapter 3 Operation
43
Media Load –Tear-Off, cont.
Remove any empty core from the media
supply roll post. It is not necessary to remove the
edge guide.
Check that the media supply roll post is in the
correct position for the size of the media roll. The
post is easier to move if first rotated 1/4of a turn.
Push the new roll as far in as it will go and adjust
the edge guide.
6
5
Route the media between the guide rollers, between
the two parts of the ribbon/media sensor, over the
platen roller, and out through the feed-out slot.
Push the media as far in as it will go and adjust
the edge guide ring according to the width of the
media.

Intermec EasyCoder E4 –User’s Guide14
Chapter 3 Operation
Turn the printhead lift lever clockwise to engage
the printhead. Close the front and side covers.
7 8
9 10
12
Print out two blank copies by pressing Feed twice. If
loading media for the first time or when switching
to a new type or brand of media, instead print a test
label as described at the end of this chapter.
To tear off the media, pull it downwards against
the tear bar on standard printers and upwards on
LinerLess printers.
E4 LinerLess
E4 Standard
2 x Feed
Media Load –Tear-Off, cont.

Intermec EasyCoder E4 –User’s Guide 15
Chapter 3 Operation
Media Load –Peel-Off (Self-strip)
This section describes the case when self-adhesive labels are sepa-
rated from the liner immediately after printing. The liner is then
wound up on an integral liner takeup hub. This is also known
as “Self-strip”operation. It cannot be with on the EasyCoder E4
LinerLess printer
Caution!
Before shipping the printer, always remove any roll from the
media supply roll post.
HINT!
To facilitate media and ribbon load, you can remove the side cover
by opening it halfway (45°) and lift the hinges out of their pockets
in the bottom moulding.
12
Open the side and front covers.
Turn the printhead lift lever counterclockwise to
raise the printhead.
2
1

Intermec EasyCoder E4 –User’s Guide16
Chapter 3 Operation
Media Load –Peel-Off, cont.
Pull out the clip on the liner takeup hub, then
remove any liner.
34
6
5
Remove labels from the first 40 cm (15 inches) of the
liner. Lower the printhead.
Remove any empty core from the media
supply roll post. It is not necessary to remove the
edge guide.
Check that the media supply roll post is in the
correct position for the size of the media roll. The
post is easier to move if first rotated 1/4of a turn.
Push the new roll as far in as it will go and adjust
the edge guide.
2
1
40 cm (15 inches)

Intermec EasyCoder E4 –User’s Guide 17
Chapter 3 Operation
Route the liner around the tear bar and the liner
drive roller and back under the print mechanism
and the lower (rear) guide shaft.
Wind up the liner on the takeup hub and secure
it with the clip. Wind up the liner so the media
becomes tight
7 8
Close the covers.
9 10
Media Load –Peel-Off, cont.
Print out two blank copies by pressing Feed twice. If
loading media for the first time or when switching
to a new type or brand of media, instead print a test
label as described at the end of this chapter.
1
2
12
2 x Feed

Intermec EasyCoder E4 –User’s Guide18
Chapter 3 Operation
Media Load –External Supply (Fan-fold)
This diagram shows the media path from an external supply.
The EasyCoder E4 can print on various types of media placed
externally behind the printer, for examples boxes of fan-folded
tickets. LinerLess media cannot be placed externally.
For smooth operation, ensure that the external media supply is
placed lower than the printer’s intake slot.
When using an external media supply, take care to protect the
media from dust, dirt or other foreign particles, that can impair
the printout quality or cause unnecessary wear to the printhead.
Depending on brand and quality, all direct thermal media are
more or less sensitive to heat, direct sunlight, moisture, oil,
plasticizers, fat, and other substances. You should protect them
accordingly.
1