Iomega Ix2-200 - StorCenter Network Storage NAS... How to use

1
These release notes contain version updates, system requirements, installation
instructions, and known issues for the Iomega StorCenter®device:
◆New features and changes .................................................................. 2
◆Resolved issues ..................................................................................... 4
◆Environment and system requirements ............................................ 7
◆Known issues and limitations ............................................................ 9
◆Technical notes.................................................................................... 34
◆Documentation ................................................................................... 35
◆Troubleshooting and getting help.................................................... 35
Iomega StorCenter
For HMNHD2, ix2-200, ix4-200d, ix12-300r, ix12-350r,
px4-300d, px6-300d, px4-300r
Version 3.2.3
Release Notes
P/N D31599101
December 05, 2011

2Iomega StorCenter Network Storage Release Notes version 3.2.3
New features and changes
New features and changes
Iomega StorCenter version 3.2.3 contains the following new features:
Configuration Backup and Restore
The Iomega StorCenter now supports Configuration Backup and Restore, which
allows you to back up and restore system configuration information. Backing up a
configuration saves various system properties, including users, groups, device
identification, and Share names and permissions.
Scheduled Power
The Iomega StorCenter now supports Scheduled Power. You can create a power
schedule to turn your Iomega StorCenter on and off. Scheduled Power can be
one-time events, or recurring events. When you create a power schedule, you can
set the day and time to power down the device. You can also set power on times.
This is supported on px12-350r (ix12), px4-300r, px4-300d, and px6-300d only.
Wake on LAN
The Iomega StorCenter now supports Wake on LAN. Wake On LAN powers on
your Iomega StorCenter when a specific signal is sent over the network.
This is supported on px12-350r (ix12), px4-300r, px4-300d, and px6-300d only.
Encrypted File System
The Iomega StorCenter now features an encrypted file system. This feature allows
you to create an encrypted volume with an assigned password; thus securing the
data on the encrypted volume. Data on the encrypted volume is only accessible
when using the assigned password.
This is only available on PX devices and ix12.
SMART Monitor
SMART Monitor continually monitors and reports on the health of all drives in the
Iomega StorCenter system.
Partner Application Download
Iomega StorCenter now supports download and installation of partnered
third-party applications. These add-on applications extend the functionality and
flexibility of your StorCenter.
Video Surveillance Enhancements - Bosch Camera & Resolution Settings
Iomega StorCenter now features configurable resolution settings and parameters
for Bosch camera support.

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New features and changes
Iomega StorCenter Network Storage Release Notes version 3.2.3
SFTP (Secure File Transfer Protocol)
Iomega StorCenter devices now support SFTP (Secure File Transfer Protocol).
SFTP requires limited system resources, and is useful for secure transferring of
data between computers over a network. SFTP reads and writes files from/to a
remote server to an Iomega StorCenter device.
.

4Iomega StorCenter Network Storage Release Notes version 3.2.3
Resolved issues
Resolved issues
The following issues have been resolved in version 3.2.3:
Table 1 Resolved issues V3.2.3 (1 of 3)
Issue number Description
15538 Email distribution limitation.
1499 A maximum of 3,000 files can be displayed in the Iomega StorCenter Console Interface.
7152 QuikTransfers can be overwritten when changing removable media on the same drive.
7983 Multiple Copy Jobs running simultaneously can cause device to stop responding.
16729 404 error on Copy Jobs or QuikTransfers with USB stick device.
432 Pictures are not deleted from some cameras after transfer.
11332 Device does not scan media folders after adding media files.
18484 On px6, removing all drives via hot swap requires reboot.
11832 Iomega StorCenter can take a long time to load after main LED is solid blue.
16087 iSCSI page not reporting correct free space.
14160 Personal Cloud does not support double-byte characters.
13301 Personal Cloud copy status incorrectly reports slower speed than actual speed.
1627 Safari issue with reporting language region.
15662 Fedora versions 10 and 14 can not find device on the network.
15314 Secure copy to Rsync server results in incorrect email notification.
11956 Computers running 32-bit Linux 2.6.32 can have problems accessing an Iomega
StorCenter.
17075 When an error occurs during the transfer of QT job, backup LED should flash in pattern.
15104 After disabling "Add shortcuts" on Linux, shortcuts are still created on desktop.
12818 MS initiator cannot find old iSCSI luns by iSNS server after upgrade.
17676 PersonalCloudModify API now supports exposing ports 80 and 443.
17875 Mozy Backup becomes disabled if ESC is pressed on confirmation pop up.
18379 iSCSI with modified access restrictions can still be found via iSNS server.
18505 No warning message when add/modify a VLAN tag to notify users.
18531 Wrong error appears during copy job when the FROM folder doesn't exist.
18532 Copy Jobs: Error log not created and “Failed to load resource error” appears in console
when copy job failed.
18606 Iomega StorCenter device should not allow an upgrade with a different platform build.
18623 Sometimes device won't be restarted after changing device name in Active Directory mode.
18632 Using two of the same brand of USB drive may cause QT failure.

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Resolved issues
Iomega StorCenter Network Storage Release Notes version 3.2.3
18701 iSCSI: Cannot connect iSCSI (found via iSNS) after recreating pool.
18703 Could not list all volumes when numbers of volumes exceeds 60.
18724 Copy Jobs: Files are copied to root fs when USB flash drive is source.
18746 In Internet Explorer 7, apply button cannot be activated by changing jumbo frame value of a
vNIC.
19095 Cannot create a new pool after a total drive swap.
19096 Unit powers off when authorizing drive overwrite.
19347 Can't add new drives to a 2-drive RAID1 pool.
16470 IP address not refreshing after modification.
19456 Copy Job username should be re-entered after upgrade.
15526 Unable to view ico pictures in Internet Explorer 8.
18650 Deleting pool to which files are being copied can result in invalid error.
19085 Pools info on destination device may display incorrectly.
19472 Storage Pool behavior inconsistent after factory reset.
19492 Quota value for Administrator can not be properly set.
19493 After restarting device, redundant partitions appear.
18624 Share names longer than 12 characters may overlap in the System Status page.
19476 Secure Delete in Active Directory mode may require reset.
19399 Time Machine not functional in Mac Lion OS.
7726 iTunes version 8 for Windows not compatible with media server.
4202 Cannot view live video when accessing device remotely.
19706 May not be able to transfer files via TFTP after upgrade.
18301 When creating a Share, ‘working’ indicator does not disappear automatically.
19500 Files copied to the device using WebDAV may not be accessible to all users.
19829 King to Mirage upgrade on ix4-200d failed iSCSI in ESX.
19488 Cannot add new drive to ix12 after upgrading to Mirage.
18370 “View Live Camera” link in VS broken over Personal Cloud.
19733 Wrong source/destination path in Copy Jobs when pool name contains blank spaces when
upgraded from PWIII to Mirage.
19766 Total drive size and capacity increases when opening or canceling the DM settings.
19763 CPU utilization is always 100%.
19427 New Volume created during share creation succeeds with invalid volume size.
Table 1 Resolved issues V3.2.3 (2 of 3)
Issue number Description

6Iomega StorCenter Network Storage Release Notes version 3.2.3
Resolved issues
19339 HDD not reused when non-catastrophic event happens.
19833 Size may display incorrectly in Change volume allocation paged new.
19742 Unable to reflect the volume “vol1” name in the Volume page.
19433 Deleting a pool during TimeMachine displays an incorrect error message.
19472 Storage Pool behavior inconsistent after factory reset.
18565 Refreshing the Drive Management page during creation of RAID pool may cause the device
to become unresponsive.
16533 Hard drive does not spin down on Samba 3.5.6.
18680 Cannot import users and groups when devices join trusted domain.
19764 Modifying GID can result in deletion of users.
18478 Incoming one-way trust domain should not be listed.
19472 Storage Pool behavior inconsistent after factory reset.
19085 Pools info on destination device may display incorrectly.
20007 Copy Jobs not displaying correctly.
17328 File sizes larger than 1GB fails to upload to Amazon S3.
Table 1 Resolved issues V3.2.3 (3 of 3)
Issue number Description

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Environment and system requirements
Iomega StorCenter Network Storage Release Notes version 3.2.3
Environment and system requirements
The following are the system requirements for the Iomega StorCenter Manager
software:
Supported operating systems
Windows Windows XP Professional SP3
Windows XP Home SP3
Windows Vista Home Basic
Windows Vista Ultimate
Windows Vista Home Premium
Windows 2008 Enterprise R2
Windows 2003 Small Business Server R2
Windows 7 Home Premium
Windows 7 Professional
Windows 7 Ultimate
Macintosh Apple Mac OS X 10.4 or later (10.6 or later recommended)
Apple Mac OS X 10.7 Lion
Linux Ubuntu 10.10
Fedora 7, 8, 9
Fedora Core 8
Red Hat Enterprise Linux Desktop/Workstation 4, 5, 6
OpenSUSE 10.3
Debian 4
Supported browsers Mozilla Firefox 3.x, 4.x, 5.x
Microsoft Internet Explorer 7.x or later
Google Chrome 8.0 or later
Apple Safari 5 or later
Note: For iSCSI on Mac OS X, third-party software is required, and most of those packages
require Mac OS 10.4 or later. For Personal Cloud features, Mac OS 10.6 and later is
recommended.
Refer to the Section ”Technical notes” on page 34 for additional system
requirements and configuration suggestions.

8Iomega StorCenter Network Storage Release Notes version 3.2.3
Environment and system requirements
Video surveillance environment and system requirements
The following are the LifeLine Native Video surveillance requirements:
Support statements
◆The LifeLine video surveillance feature supports UPnP (universal plug and
play) network cameras made by AXIS and Panasonic. Cameras from other
manufacturers can record to a Share. Video surveillance only supports wired
cameras at this time.
◆The recording segment is a maximum of:
• 5 minutes for LifeLine devices
• 15 minutes for virtual machines
◆Note that for each video file, there is a 30-second overlap. In other words, in
concurrent video files, the first 30 seconds of each new file will be the same as
the last 30 seconds of the preceding file.
◆A new video file is created for each recording segment. The number of video
files is limited only by the storage capacity of the StorCenter device.
◆The camera settings cannot be changed during the video streaming process.
◆Each Iomega StorCenter device supports a different number of video cameras.
The model and corresponding number of cameras is shown in Table 2.
Recommended MPEG-4 player 3731
The Iomega StorCenter video surveillance movies are encoded as MPEG-4, a
format that is incompatible with supplied video players on Windows, Mac, and
Linux. To view the output videos from the video surveillance feature, you must
install an MPEG-4 compatible player. A recommended version is the VLC player.
VLC players are free and available from a variety of sources on the internet. VLC is
not required to view live video from a camera.
Table 2
Iomega StorCenter model Number of supported cameras
Home Media Network Hard Drive, Cloud Edition N/A
StorCenter ix2-200, Cloud Edition 5
StorCenter ix4-200d, Cloud Edition 6
StorCenter px4-300d 10
StorCenter px6-300d 10
StorCenter ix12-300r
(Firmware version 3.1.10 or higher)
12
StorCenter px4-300r 12
StorCenter px12-350r 12

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Known issues and limitations
Iomega StorCenter Network Storage Release Notes version 3.2.3
Known issues and limitations
This section provides information on specific known issues affecting the Iomega
StorCenter device.
Refer to the Iomega Support site (www.iomega.com/support) for the latest
support information for your Iomega StorCenter.
◆Configuration issues ...........................................................................10
◆User Interface: Certificate issues .......................................................12
◆User Interface: File issues ...................................................................12
◆User Interface: Copy Jobs issues .......................................................17
◆User Interface: Log in issues ..............................................................18
◆User Interface: Media issues ..............................................................18
◆User Interface: Hardware issues .......................................................19
◆User Interface: Display issues............................................................21
◆User Interface: UI issues .....................................................................21
◆User Interface: Printing issues...........................................................23
◆User Interface: Remote Access issues...............................................24
◆USB issues.............................................................................................24
◆Mac-specific issues ..............................................................................25
◆Windows-specific issues.....................................................................28
◆Linux-specific issues ...........................................................................31
◆Iomega Storage Manager issues........................................................33
◆Compatibility issues............................................................................33

10 Iomega StorCenter Network Storage Release Notes version 3.2.3
Known issues and limitations
Configuration issues
When a firewall is configured, cannot discover Iomega StorCenter device 1814 1448
Description: The Iomega StorCenter device cannot be discovered using the Iomega
StorCenter Manager, possibly due to a firewall configuration.
Affected Software Releases: 2.6, 3.1.10, 3.1.12, 3.2.3
Affected Hardware Platforms: All
Workaround: When you fail to find a Iomega StorCenter device on the network
using the Iomega StorCenter Manager, it is recommended that you check if the
Iomega StorCenter Manager software is being blocked by an existing firewall. If
you have a firewall and during the Iomega StorCenter device setup the firewall
opens a dialog presenting access options, you must choose Allow access. As a
workaround, if the firewall can be configured to allow access to specific
applications or ports, it is recommended to configure a rule that allows access on
local UDP port 2152 for the whole application.
Directory path depth and filename size limitations 4106
Description: The absolute path to a directory within a folder cannot be greater than
1024 bytes, and the filename component cannot be greater than 256 bytes.
Affected Software Releases: 2.6, 3.0, 3.1.10, 3.1.12, 3.1.14, 3.2.3
Affected Hardware Platforms: All
Workaround: —
Cannot access a secure folder through DFS 9061
Description: When Windows DFS is enabled, a user may browse through the
directory tree and see a folder, but not be able to access that folder due to
insufficient permissions.
Affected Software Releases: 2.6, 2.6.13, 3.0, 3.1.10, 3.1.12, 3.1.14, 3.2.3
Affected Hardware Platforms: All
Workaround: Ensure appropriate users are granted permission on all secured
folders prior to securing them and making them a part of the DFS Workgroup.
Domain status is incorrect on device after powering off trusted domain server 18476
Description: After enabling a trusted domain, joining it to the local domain, adding
users to the domain, then turning the Iomega StorCenter device off and on, users
or domain status may be reported incorrectly.
Affected Software Releases: 3.1.10, 3.1.12, 3.1.14, 3.2.3
Affected Hardware Platforms: All
Workaround: —