Iomega ZIP drive 100 User manual

Installation Guide
• Installation and Configuration
• Troubleshooting
• Drive Specifications
TM
drive
atapiatapi
atapiatapi
atapi
100
For Integrator /OEM Only

Table of Contents
Installation Guide ............................................................. 1
Troubleshooting .............................................................. 13
Drive Specifications ........................................................ 16

Check system requirements.
• Pentium or higher IBM-compatible computer (recommended)
• Empty 31⁄2or 51⁄4inch drive bay with front panel access
• Embedded IDE interface or IDE card
• Windows NT, Windows 95, Windows 3.1, or
DOS version 5.0 or higher
• Iomega Tools software (included with the Zip ATAPI drive)
MBIOS Support: It is recommended that BIOS support for the
Zip ATAPI drive be disabled in the CMOS setup. On some systems
with autodetection, it will be necessary to specifically turn off
autodetection for the Zip ATAPI drive. Refer to the Owner’s
Manual for your computer if you need more information.
The Zip ATAPI drive meets the latest ATAPI specifications; however
some computers with early ATAPI support do not meet these
specifications and so may not work correctly with removable ATAPI
drives like the Zip ATAPI drive. Refer to the Zip ATAPI Errata sheet
for additional information. M
Unpack the Zip ATAPI drive.
CAUTION Before handling the Zip ATAPI drive, touch a grounded
metal object (like an unpainted metal screw on the back of your
computer) to discharge any buildup of personal static electricity. M
Tools
100MB Zip Tools Disk
(contains Tools software)
Install Diskettes
and User’s Guide
3.5" Universal
Installation Kit
(includes mounting screws)
1–
2–
3–
4–
Attachthe left rail 1 to the faceplate 3 insert bottom
tabfirst, then repeat process for the right rail
Attachthe DC cable 4onto the connector of the disk drive.
Slidethe disk drive into position, aligning the
bottomholes of the disk drive with posts of the bracket
assembly. Verifythat no gaps are present on the faceplate.
Alignthe disk drive retaining clip 5 over the center of the disk
driveas pictured. Slightlyflex the drive clip and push down until
bothclip tabs engage the slots on the bottom of each rail.
NOTE:6 Screws were provided in this kit to further secure
thebrackets to the disk drive if desired,
howeverTHIS IS NOT A NECESSARY STEP!
Zip ATAPI Drive
2
1
1
Installation Guide

DISCONNECT the computer power cord and
remove the cover. (Refer to your computer manual
if removal is unclear.)
On some computers (especially tower models), you may need to remove the
computer’s face plate as well as the cover in order to access the drive bays.
WARNING Always disconnect computer electrical power at power
source before beginning a computer hardware change. M
Identify the IDE interface connection you want
to use for the Zip ATAPI drive.
• If the computer has an IDE hard drive, there may be an available
connection on the primary IDE interface cable.
• If there are two drives connected to the primary IDE cable, connect
the Zip ATAPI drive on the secondary IDE channel or use an IDE
interface card.
• If there is not an existing IDE interface cable with an available
connection, you will need a standard 40-pin IDE interface cable for
connecting the Zip ATAPI drive.
3
4
2

Configure jumper settings on the Zip ATAPI
drive as needed for your system.
The Zip ATAPI drive ships ready to install as the second drive on the IDE
connection (slave configuration). If the Zip ATAPI drive will be the only
drive connected to the IDE interface cable, change the jumper setting to
master (drive 0). If the computer is a Cable Select system, use the “Cable
Select” jumper setting.
Cable Select
Jumper block
Master (Drive 0)
Slave (Drive 1)
(Factory setting)
Slave (Drive 1)
Use the slave jumper setting if the Zip ATAPI drive will be one of two drives
connected to the IDE interface cable and the other drive is configured as a
master drive. If there is one drive connected to the cable before the Zip drive
is installed, it is probably configured as a master; however, some IDE drives
require a different jumper setting when two drives are connected. If you
encounter any problems, refer to the documentation that came with the
existing IDE drive for additional jumper setting information.
Note that many CD-ROM drives will not support a slave drive. If you
connect the Zip ATAPI drive to the same IDE interface cable as a CD-
ROM, you may need to configure the Zip ATAPI drive as the master and
the CD-ROM as the slave.
Master (Drive 0)
The Zip ATAPI drive should be configured as a master (drive 0) if it will be
the only drive connected to the IDE interface cable, or if there will be two
drives connected to the cable and the other drive is configured as a slave. A
Zip ATAPI drive which is configured as a master will support either a second
Zip ATAPI drive which is configured as a slave or an IDE hard drive or CD-
ROM which is configured as a slave.
5
3
Installation Guide

Cable Select
Use this setting whenever the Zip ATAPI drive is installed on a computer that
features “Cable Select.” Note that this setting should be used whether the Zip
ATAPI drive will be the only drive connected to the Cable Select IDE cable or
one of two drives connected to the cable. On Cable Select systems, the drive
closest to the IDE controller is automatically the master drive.
MNOTE: If you do not have information from the computer
manufacturer stating whether or not the system uses Cable Select,
check the IDE interface cable. On a Cable Select system, there is an
open connection on one of the wires between the first and second
drive connectors. If there are no breaks or holes in the interface
cable, it is probably not a Cable Select system. M
Locate a vacant drive bay and remove the
panel cover.
The Zip ATAPI drive is ready to install in a 31⁄2inch drive bay. A mounting
bracket or sled must be used for installation in a 51⁄4inch drive bay.
3
1
/ 2 -inch Bays
(After selecting bay,
go to step 7.)
5
1
/ 4 -inch Bay
(After selecting bay,
go to step 6a.)
51⁄4-inch drive bays ONLY:
Use the 3.5-inch Universal Installation Kit to assemble a 51⁄4-inch
mounting bracket and attach it to the drive, then go to step 7.
MInstructions for assembling the mounting bracket are
printed on the box. M
Attach the left rail 1 to the faceplate 3 insert bottom
tab first, then repeat process for the right rail
Attach the DC cable 4onto the connector of the disk drive.
Slide the disk drive into position, aligning the
bottom holes of the disk drive with posts of the bracket
assembly. Verifythat no gaps are present on the faceplate.
Align the disk drive retaining clip 5 over the center of the disk
drive as pictured. Slightlyflex the drive clip and push down until
both clip tabs engage the slots on the bottom of each rail.
NOTE: 6 Screws were provided in this kit to further secure
the brackets to the disk drive if desired,
however THIS IS NOT A NECESSARY STEP!
1–
2–
3–
4–
4
6a
6

Check mounting requirements: Your drive bay
may require side rails.
MHINT: Check other drives in the system (such as a CD-ROM drive)
to see if they use mounting rails. If so, you may need similar
mounting rails for the Zip ATAPI drive. If the computer does not
include extra mounting rails, contact your computer dealer to obtain
the rails you need. M
3
1
/ 2 -inch Bay 5
1
/ 4 -inch Bay
Check for correct mounting orientation before
sliding the drive into the drive bay.
Correct mounting orientations
Do not mount vertically with
the left side of the drive down!
7
8
5
Installation Guide

Slide the Zip drive into the drive bay.
MNOTE: If it makes it easier to connect cables on your computer,
you can secure the Zip drive in the drive bay now. (See step 12 for
instructions on securing the drive.) M
Use a standard 40-pin interface cable to
connect the Zip ATAPI drive to the computer’s
embedded IDE interface or IDE card.
CAUTION Make sure PIN 1 on the cable connects to PIN 1 on the
Zip ATAPI drive. All IDE interface cable connections must maintain
correct pin 1 orientation in order for the Zip drive to be recognized
by the system. M
PIN 1
Zip ATAPI Drive
Pin 1
40-pin Interface Cable Connector
Stripe on Interface Cable indicates Pin 1
10
6
9

Connect a computer power supply cable.
MN0TE: If all available power supply cables have micro connectors,
you will need a power cable converter. If the computer does not
have a spare power supply cable, you will need a power Y-cable. M
Zip ATAPI Drive
Power Supply Cable from Computer
CAUTION Make sure the power supply cable is securely connected to
the Zip drive. M
Secure drive in drive bay (mounting screws are in
the 3.5” Universal Installation kit).
Align the front of the Zip drive with other drives installed in the computer.
If there is not clear access to the drive bay mounting holes, refer to your
computer manual for additional instructions. Note that if the drive is held
in place securely by rails, you will not need to use the mounting screws.
Drive Bay Mounting
Screws (6-32)
CAUTION Mounting screws must not extend into the Zip ATAPI
drive farther than 4.0 mm (about 0.16 inch). Mounting screws that
are too long could damage the drive. M
12
7
Installation Guide
11

Check all connections, arrange the cables to
fit under the cover, and replace the
computer cover.
Reconnect power cord, turn ON power switch,
and wait for the operating system to load.
Insert the 100MB Zip “tools” disk into the Zip
drive.
CAUTION Always make sure computer power is ON before inserting
a Zip disk! M
When you insert a Zip disk, the green busy light in the eject button will
flash momentarily. When the eject button is pushed, the drive takes a few
seconds to deliver the disk.
Tools
Eject Button / Green Busy Light
(Flashes when drive is transferring data,
or when inserting or ejecting a disk)
Disk Inserted
Insert Gently!
®
15
8
14
13

9
Installation Guide
Insert the INSTALL diskette for your system
into the computer’s floppy drive.
Start the Setup program as described below
and follow the screen instructions to install
Tools software for the Zip drive.
MIMPORTANT! Installing the Tools software package installs the
software drivers needed for the Zip ATAPI drive. If the drivers are
not installed, the Zip drive may not be recognized or may not work
correctly on the system. M
Windows®95 Users:
You may need to run Setup.exe twice from the Windows 95 Install diskette
– once to automatically install the updated drivers needed by Windows 95
for the Zip ATAPI drive, the second time to install Tools 95 software to
support all features of the Zip drive.
1. Click the Start button and choose Run.
2. Type a:\Setup in the command line dialog box and click OK.
3. If Setup restarts the system before completing the Tools installation,
run Setup again from the Install diskette after Windows 95 restarts.
If you need Help, refer to the electronic manual (MANUAL.EXE) located
on the Windows/DOS Install diskette or to the Troubleshooting section
of this guide.
17
16

Windows NT®Users:
You may need to run SetupNT.exe twice from the Windows NT Install
diskette – once to install the Iomega Zip IDE /ATAPI driver, the second
time to install ToolsNT software. Reboot the system after installing the
Zip ATAPI driver and before installing the ToolsNT package.
MIMPORTANT! You must have administrator privileges for your
local computer in order to install software drivers under Windows
NT. You must also have administrator privileges for your computer
to run the ToolsNT utilities. M
Installing Iomega Software under Windows NT 4.0:
1. Run a:\setupnt.exe from the Windows NT Install diskette.
•If the SetupNT program is unable to locate the “tools” disk, make
sure it is fully inserted and click “OK.” If SetupNT is still unable to
locate the “tools” disk, click “OK” again and SetupNT will
automatically open the “SCSI Adapters” Control Panel so that you can
install the Iomega Zip IDE/ATAPI driver.** Continue to step 2.
M
**
NOTE: Windows NT installs drives or adapters that use the
IDE interface as SCSI adapters. M
•If the necessary driver is already present on the system, SetupNT
will be able to locate the “tools” disk and install ToolsNT software.
After Windows NT reboots, the Zip ATAPI drive will be ready to use.
2. Select the “Drivers” tab and click the “Add” button.
3. When the list of Iomega adapters appears, double-click the Iomega
Zip IDE/ATAPI driver.
4. Choose “Current” in the Windows NT dialog box. Windows NT
will then add the necessary driver to the list of installed drivers found
on your system.
5. At the next Windows NT dialog box, select “Yes” to reboot the
system. Remove the Install diskette from the floppy drive while
Windows NT reboots.
6. After Windows NT reboots, run SetupNT again from the Install
diskette to install the ToolsNT software package.
MIMPORTANT! If the SetupNT program still cannot locate the
“tools” disk, refer to the NTReadme.txt file on the Install diskette for
instructions on manually installing the driver. M
10

11
Installing Iomega Software under Windows NT 3.51:
1. Run a:\setupnt.exe from the Windows NT Install diskette.
•If the SetupNT program is unable to locate the “tools” disk, make
sure it is fully inserted and click “OK.” If SetupNT is still unable to
locate the “tools” disk, click “OK” again and SetupNT will
automatically run the “Windows NT Setup” program so that you can
install the Iomega Zip IDE/ATAPI driver. Continue to step 2.
•If the necessary driver is already present on the system, SetupNT
will be able to locate the “tools” disk and install ToolsNT software.
After Windows NT reboots, the Zip ATAPI drive will be ready to use.
2. From the Windows NT Setup window, choose the Options pull-down
menu and select “Add/Remove SCSI adapters.”
MNOTE: Windows NT installs drives or adapters that use the IDE
interface as SCSI adapters. M
3. When the list of adapters appears, click “Add,” then click “OK” in the
message box.
4. Click the down arrow next to the window for “Select SCSI Adapter
Option” to open the adapter list.
5. Scroll down the list of adapters and select the Iomega Zip IDE/
ATAPI driver.
6. Click the “Install” button.
7. Choose “Current” in the Windows NT dialog box. Windows NT
will then add the necessary driver to the list of installed adapters
found by the operating system.
8. Click the “Close” button and exit Windows NT Setup.
9. Click “OK” and reboot the system. Remove the Install diskette from
the floppy drive while Windows NT reboots.
10. After Windows NT reboots, run SetupNT again from the Install
diskette to install the ToolsNT software package.
MIMPORTANT! If the SetupNT program still cannot locate the
“tools” disk, refer to the NTReadme.txt file on the Install diskette for
instructions on manually installing the driver. M
Installation Guide

12
Windows 3.1 Users:
Run Setup.exe from the Install diskette for Windows/DOS.
1. Start Windows.
2. In the Windows Program Manager, select the File menu and
choose Run.
3. In the Command Line box, type a:setup if the Windows/DOS
Install floppy is in drive a: (or b:setup if it is in drive b:).
4. Click OK or press the Enter key to start the Setup program.
DOS Users (Windows not installed):
1. At the DOS prompt, type a:guest if the Install diskette is in drive a:
(or b:guest if it is in drive b:).
2. Press Enter and note the drive letter Guest assigns to your Zip drive.
3. At the DOS prompt type: d:\dosstuff\install (use the Zip drive
letter in place of d:), then press Enter.
4. After the software intallation is complete, reboot the computer.
MSaving Files to the Tools Disk: If you attempt to save files to
the Zip “tools” disk and find that the disk is write-protected, run
d:\dosstuff\reclaim (use the Zip drive letter in place of d:). M
If you need Help, refer to the Troubleshooting section which starts on
the following page. The electronic manual (
MANUAL.EXE ) located on the
Windows/DOS Install diskette also includes problem solving information
for software installations under Windows 95, Windows 3.1, and DOS.
Congratulations! When the software
installation is complete, your Zip drive will be
ready to use.
Use your Zip drive just like any other drive on your system. Your Zip drive
will have its own drive letter, and you can store and copy files to and from
the Zip drive using the same methods you use for other drives. For
additional information on using the Zip drive and Tools software, refer to
the Zip ATAPI User’s Guide and to the README.TXT file on the
Windows/DOS Install diskette.

13
Troubleshooting
Troubleshooting
If you encounter a problem while installing or using your Zip drive, check
this section for help.
CAUTION Electrical power should be turned off before connecting or
disconnecting any cables; otherwise, computer equipment could be
damaged. M
The green busy light on the Zip drive does not turn on.
(a) Make sure the computer is receiving power.
(b) Make sure the power cable connection to the Zip ATAPI drive is secure.
(c) Make sure there is a disk in the drive.
The Zip drive is not assigned a drive letter, or the Iomega software
cannot find the Zip drive.
(a) Make sure pin 1 is properly connected on all IDE interface
connections. The stripe on the interface cable should align with pin 1 on
each connection. If the cable does not have a keyed connector, make sure
the connector is not shifted a pair of pins.
(b) Make sure the Zip ATAPI drive is configured correctly. Refer to the
configuration information in step 5 of the installation instructions.
(c) If there is another drive on the same IDE channel, make sure it is also
properly configured. Refer to the documentation that accompanied the
other IDE drive for configuration information (often this information is on
the hard disk case). If you cannot locate the documentation, contact the
manufacturer of the drive.
(d) Make sure BIOS support for the Zip ATAPI drive is disabled in the
computer’s CMOS setup. Note that this may require turning off
autodetection for the Zip ATAPI drive. Refer to the Owner’s Manual for
the computer if you need instructions on disabling autodetection.
If you are unable to disable BIOS support for the Zip drive in the CMOS
setup and the Zip ATAPI drive does not appear on the system, the
computer may have an incompatible BIOS that does not correctly
understand removable ATAPI drives. You may be able to solve the
problem by obtaining an updated BIOS from the computer manufacturer.
If an updated BIOS is not available, it may be possible to install the Zip
ATAPI drive successfully using an add-on IDE card.
1
2

14
(e) Make sure the software drivers for the Zip ATAPI drive are correctly
installed on the computer system. The necessary drivers are included with
the Iomega Tools software package. Carefully follow the installation
instructions given for the computer’s operating system in step 17 of the
Installation Guide section.
(f) If the computer’s operating system is Windows 95, make sure the
system is running in 32-bit mode (Protected mode). To check whether the
system is running in 32-bit mode, right mouse click on My Computer and
select “Properties.” Click the “Performance” tab and check that “File
System” and “Virtual Memory” are listed as 32-bit. If the mode is 16-bit,
refer to the Windows 95 documentation for instructions on improving the
system performance to 32-bit.
(g) Some IDE hard drives do not work properly unless they are in a certain
position on the IDE cable. You may need to reverse the position of the
master drive and the Zip ATAPI (slave) drive on the cable for the master
drive to work properly.
(h) If the computer still does not recognize the Zip ATAPI drive, it may
be that the existing IDE master drive does not allow access to a slave drive
on the same cable. Try installing the Zip ATAPI drive on the secondary
IDE channel.
Computer does not recognize a slave drive connected to the same
IDE connection with a Zip ATAPI master drive.
(a) Make sure pin 1 is properly connected on all IDE interface
connections. The stripe on the interface cable should align with pin 1 on
each connection. If the cable does not have a keyed connector, make sure
the connector is not shifted a pair of pins.
(b) Make sure the slave drive is correctly jumpered as a slave. Refer to the
documentation that accompanied the slave drive for configuration
information (often this information is on the hard disk case). If you cannot
locate the documentation, contact the manufacturer of the drive.
(c) Some IDE hard drives do not work properly unless they are in a certain
position on the IDE cable. You may need to reverse the position of the
slave drive and the Zip ATAPI (master) drive on the cable for the slave
drive to work properly.
(d) If the computer still does not recognize the slave drive, configure the
jumper settings on the Zip ATAPI drive for the Cable Select option. Refer
to the configuration information in step 5 of the installation instructions.
3

Troubleshooting
Computer fails to boot correctly or hangs while booting after the
Zip ATAPI drive is installed.
Make sure BIOS support for the Zip ATAPI drive is disabled in the
computer’s CMOS setup. Note that this may require turning off
autodetection for the Zip ATAPI drive. Refer to the Owner’s Manual for
the computer if you need instructions on disabling autodetection.
If you are unable to disable BIOS support for the Zip drive in the CMOS
setup and the computer hangs during boot-up, the computer may have an
incompatible BIOS that does not correctly understand removable ATAPI
drives. You may be able to solve the problem by obtaining an updated
BIOS from the computer manufacturer. If an updated BIOS is not
available, it may be possible to install the Zip ATAPI drive successfully
using an add-on IDE card.
Computer will not boot under Windows NT unless a disk is
present in the Zip ATAPI drive.
This happens if Windows NT has set the Zip ATAPI drive as the location
for the system page file. To eliminate the problem under version 4.0, open
the Control Panel and double click on the “System” icon. Click the
“Performance” tab and change the location of the system page file. Note
that you may not be able to use the default hard drive as the location for the
system page file if it does not have sufficient space available. (This may be
why Windows NT set the Zip drive as the system page file location.)
Data transfer problems or drive operation is erratic.
Make sure the Zip ATAPI drive is electrically grounded. If the drive bay
mounting screws do not make contact with a direct metallic path to the Zip
drive chassis (for example, if you are using a plastic carrier to mount the
drive in a 51⁄4” bay), then you need to provide a grounding strap. The
grounding strap should be a wire from the ground lug on the right side of
the drive by the power connector to a solid, metal connection on the
computer chassis.
Computer locks up when the Zip driver program runs, or fails to
recognize the Zip ATAPI drive.
These problems may occur if the computer is using an IDE caching
controller. IDE caching controllers do not support ATAPI or removable
IDE drives and cannot be used with the Zip ATAPI drive.
Warranty
This product carries a one year limited warranty. For complete warranty
information, refer to the detailed warranty statement shipped with this product.
15
6
5
4
7

Drive Specifications
Electrical Power Requirements
Voltage Requirements
5 vdc +⁄- 5%
Maximum Continuous ......................................... 800 mA rms
Peak ........................................................................ 1.65 amps
+5 vdc maximum ripple ............................................ 100 mV P-P
Power Dissipation
Maximum Continuous.................................................. 4.0 Watts
Performance Characteristics
Data Transfer Rate
Sustained ................................................ Up to 11.2 Mbits/sec
Burst ...................................................... Up to 26.7 Mbits/sec
Seek Time
Minimum .......................................................................... 4.0 ms
Average ............................................................................ 29.0 ms
Maximum ........................................................................ 55.0 ms
Reliability Features
Nonrecoverable Errors ................... Less than 10 errors in 1013 bits
Drive Mean Time Before Failure ............................ 100,000 hours
Insertion/Removal Cycles (multiple disks) ......... 10,000 minimum
16

Drive Specifications
Environmental Limits
Operating Temperature*
Drive with disk inserted ..................... 10°to 51°C (50°to 123°F)
* Operating temperature limits must not be exceeded at the head / disk interface.
Storage Temperature (6 months)
Drive ................................................. -22°to 51°C (-8°to 123°F)
Disk ................................................... -22°to 51°C (-8°to 123°F)
Shipping Temperature (96 hours)
Drive ............................................... -40°to 60°C (-40°to 140°F)
Disk ................................................. -40°to 51°C (-40°to 123°F)
Relative Humidity (noncondensing)
Operating humidity ..................................................... 20 to 80%
Storage / Shipping ........................................................ 10 to 90%
Maximum Wet Bulb
Operating .............................................................. 26.7°C (80°F)
Storage / Shipping .................................................. 29.4°C (85°F)
Max Temperature Gradient
Operating ........................................................ 12°C/hr (22°F/hr)
Altitude
Operating ................................................ To 3,048 m (10,000 ft)
Shock
Operating ......................................... 7g, 1⁄2sine wave for 11 msec
Shipping (96 hr) ................................................100g for 11 msec
Vibration (Sweep rate = 1 Oct/min)
Operating .............................................0.4g, 0-peak at 5-20Hz
0.2g, 0-peak at 20-250 Hz
Shipping ...............................................1.3g, 0-peak at 5-27 Hz
2.0g, 0-peak at 27-60 Hz
5.0g, 0-peak at 60-500 Hz
17

Iomega's Automated Help Systems
Internet Home Page:........................................ http://www.iomega.com
America Online™..............................................Keyword: Iomega
Automated FAX Help (U.S. & Canada only) ..1-801-778-5763
Automated E-Mail ............................................[email protected]
(Please type "Zip" in the subject header when sending your E-Mail)
Iomega Bulletin Board ......................................1-801-778-5888
8,N,1; 9600 baud and above; ANSI (24 hrs - Download only)
Repair and Return Information ........................1-801-779-6100
(No technical support information is available at this number.)
European Support Numbers
Refer to the electronic manual included with your Zip software package
for a complete list of European support numbers.
© 1997 Iomega Corporation. Iomega and the Iomega logo are registered trademarks of, and Zip and the graphic
swirl, hand and eye are trademarks of, Iomega Corporation. Windows and Windows NT are registered trademarks
of Microsoft Corporation. All other product and brand names are the property of their respective companies.
EN325401