ION Ion SYST0101CW User manual

SYST0101CW
IontSystem Control
Owner’s Manual
The features and functions outlined in the Owner’s Manual reflect Version
1 software. See the Download section of the www.IonComfort.com website
for the latest software release and literature.
US Patents: U.S. Pat No. 7,243,004, U.S. Pat No. 7,775,452, pointSETt
U.S. Pat No. 7,415,102
A180024
™
616 02 1600 00 02/18

TABLE OF CONTENTS
PAGE
INTRODUCTION 1................................................
HOME SCREEN 1.................................................
Information Displayed 1...........................................
Wi--Fi Connectivity 2.............................................
Information Buttons 4.............................................
MAIN SCREEN 5.................................................
System Mode 5..................................................
Set Day and Time 6..............................................
Adjust Temperature (Temporary Hold) 6..............................
Adjusting Comfort Activities 7.....................................
Adjusting Heating 7..............................................
Adjusting Cooling 8..............................................
Adjust Temperature (Permanent Hold) 8..............................
Adjusting Comfort Profiles 8.......................................
Adjusting Heating 9..............................................
Adjusting Cooling 9..............................................
FEATURES 11....................................................
Adjust Fan Speed 11..............................................
View Current Humidity Level 11....................................
MENU SCREEN 12................................................
Comfort Profiles 12..............................................
Home Humidity Control 14........................................

TABLE OF CONTENTS (cont.)
PAGE
Away Humidity Control 16.........................................
Away Fresh Air Control 17.........................................
Vacation Humidity Control 18......................................
SCHEDULES 22..................................................
View or Edit Schedule 20..........................................
Guided Scheduling 21............................................
Upload My Schedule 23...........................................
VACATION 25...................................................
REMINDERS 27..................................................
OPERATING STATUS 28...........................................
Accessories Status 29.............................................
Temperature Control Status 29.....................................
DISPLAY 31.....................................................
Temperature Units 32.............................................
Backlight Levels 32..............................................
Sound Settings 33................................................
Screen Saver Settings 33..........................................
Activate Screen Lock 34...........................................

TABLE OF CONTENTS (cont.)
PAGE
ENERGY TRACKING 35...........................................
TIME / DATE 37..................................................
Set Time and Date 37.............................................
Manually Adjust Time and Date 37..................................
Setup Daylight Savings Time 38....................................
Setup Time Zone 39..............................................
Enable Time Synchronization 39....................................
SERVICE 40.....................................................
Service Information 40............................................
Service Reminder Update 41.......................................
Software Update 41..............................................
Updating Software Using Micro SD Card 42...........................
Updating Software Using Wi--Fi 44..................................
Model / Serial Numbers 46.........................................
PHOTO UPLOAD 47...............................................
HEAT SOURCE (IF APPLICABLE) 48.................................
ZONE NAMES (IF APPLICABLE) 49.................................
Home Automation System Interface (If Applicable) 49...................
WIRELESS 50...................................................

TABLE OF CONTENTS (cont.)
PAGE
WEATHER 55....................................................
UTILITY DEMAND EVENT RESPONSE SETUP 57.....................
Utility Event 57.................................................
Price Response 58...............................................
Price Settings 58.................................................
Demand Response 59.............................................
Demand Settings 60..............................................
Response Limits 60..............................................
Restore UE Factory Default Settings 61...............................
STATEMENT INFORMATION 62....................................
FCC Interference Statement 62......................................

1
INTRODUCTION
CONGRATULATIONS! Your decision to choose the IontSystem Control puts
you in a select group of homeowners who understand the value of precise comfort
Control and appreciate the simplicity of an easy--to--use, intuitive, Control.
Your new IontSystem Control offers high quality comfort technology. Please take
a few moments to carefully read through this manual. Next set up a comfort profile
and schedule that makes sense for your lifestyle; then relax and enjoy the new
comfort of your home!
HOME SCREEN
Information Displayed
NOTE: When you connect your system to the Internet and register on the My
Iont(www.IonComfort.com) website, you can access nearly all of the consumer
features on the My Iontmobile app. See the WIRELESS section for more
information.
The information displayed on the Home Screen will appear when there has been no
interaction with the IontSystem Control for at least two minutes. The basic
information displayed on the Home Screen consists of the current date and time, the
room temperature (zone temperature if applicable), the outdoor temperature (if
available, contact your installing dealer for details), and current weather condition.
Connectivity status to the home Wi--Fi network and the IontServer will also be
displayed on the Home Screen. Note: You must have Wi--Fi enabled for the
indicator to appear.
If you have uploaded a photo to the Control (see Pg. 47), it will be displayed until
you touch the display. You will then be taken to the Home Screen.

2
Wi--FirConnectivity Status
A13258I
Connectivity status to the home Wi--Fi network and IontServer is displayed in the
top right hand corner of the Home Screen.
When the IontSystem Control is connected to the home Wi--Fi network and the
IontServer, the signal strength bars will be displayed in white as depicted in the
image above. Connection strength to the home Wi--Fi network will be indicated by
the number of solid white bars displayed. A red “X” over the bars indicates no
connection to the home Wi--Fi network.
Strong Connection Limited Connection Poor Connection No Connection
A170246
SPressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.

3
A13260I
SNOTE:IftheIontSystem Control is not connected to the home net-
work, a red “X” will appear over the strength bars. If the IontSystem
Control is connected to the home Wi--Fi network but loses connection to
the IontServer, a triangle will appear over the strength bars as depicted
in the image below. Connection strength to the home Wi--Fi network
will continue to be displayed by the number of solid bars. If this prob-
lem persists, please contact 1--877--591--8908 for assistance.
A170247

4
SPressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
A13262I
Information Buttons
On the bottom of some screens will be an information icon. By pressing the
information icon, a text box will display to show what interactions are available on
that particular screen. To close the text box, touch the text box.
A14237I

5
MAIN SCREEN
The Main Screen is where most interactions will take place. Touch anywhere on the
Home Screen to arrive at the Main Screen. The most convenient way to interact
with your control is using the My Iontmobile app. See the WIRELESS section
for more details on connecting your product to the Internet.
System Mode
Once in the Main Screen,
STo access your system mode touch the MODE label located in the upper
right of the Control.
SThe drop--down menu will allow you to choose between AUTO, HEAT,
COOL, FAN ONLY and OFF, depending on the equipment installed in
your system.
SIf OFF is selected your system will not Control temperatures, humidity,
or fan.
SIf AUTO is selected, the IontSystem Control automatically switches
between heating and cooling to maintain your comfort during transition-
al seasons.
NOTE: AUTO mode is intended to switch between heating and cooling modes
based on temperature demand. A gradual auto transition is the energy--conscious
default that will satisfy the majority of customers. For IontZoning systems, some
customers might have significant and simultaneous heating and cooling demands in
different zones. To address this need, a special simultaneous heating and cooling
demand auto mode could be enabled by the Installer. When the feature is enabled
and AUTO mode is selected, the simultaneous heating and cooling demand auto
mode will alternate between heating and cooling, depending on demand, every half
hour. This may result in higher energy usage but provide the benefit of greater

6
comfort. Your installing contractor is able to enable this feature, if desired. (This
feature is only available with zoned systems).
SIf HEAT is selected then the IontSystem Control operates only the
heating system.
SIf COOL is selected then the IontSystem Control operates only the
cooling system.
SIf FAN ONLY is selected, then the IontSystem Control operates the
indoor fan but heating, cooling, humidification or dehumidification will
not take place.
Set Day and Time
STo set the day and time for your home screen enter the Main Screen by
touching anywhere on the Control.
STouch the DAY and TIME label located at the top middle of the screen
or access by going through the menu screen (see Pg. 37).
STo set the HOUR, MINUTE, MONTH, DAY,orYEAR touch the fea-
ture you wish to change.
SUse the Up (Y) and Down (B) buttons to make the appropriate
changes.
SWhen you have completed all of the settings, touch SAVE.
SIf you make a mistake you may touch CANCEL and begin again.
Adjust Temperature (Temporary Hold)
The IontSystem Control allows you to temporarily override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
NOTE:TheIontSystem may seem slow to react to set point, activity and system
mode changes. This is normal, as the system will ramp up capacity and fan speeds
slowly to achieve the proper level of home conditioning, while avoiding wasting
energy, stressing home circuits and dimming lights with a ”hard start.”

7
Adjusting Comfort Activities (See Comfort Profiles on Pg. 12)
STo adjust the comfort activity, enter the Main Screen by touching any-
where on the Control.
STouch the activity/top button under the activity feature on the left side of
the screen; then select the desired activity of HOME, AWAY, SLEEP,or
WAKE.
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Heating
NOTE: If OFF is selected, the Heat, Cool, Auto and Fan Only will not be available.
When changing from the OFF mode to Heat, Cool, Auto, or Fan Only, it is normal
for the system to run the blower for a minute or two. During this time, the system is
using the filter check feature to determine the filter usage. This feature is part of the
system design and cannot be turned off.
STo adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
SWith the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.

8
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
SWith the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporar-
ily hold the desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjust Temperature (Permanent Hold)
The IontSystem Control allows you to permanently override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Activities (See Comfort Profiles on Pg. 12)
STo adjust the comfort activity, enter the Main Screen by touching any-
where on the Control.
STouch the activity under the activity feature on the left side of the
screen; then select the desired activity of HOME, AWAY, SLEEP, or
WAKE.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program touch HOLD, and then touch PER
SCHEDULE.

9
Adjusting Heating
STo adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
SWith the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
SWith the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to
MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
NOTE: For Multi--Zone Applications (Temporary and Permanent Hold options)

10
SFor added convenience in a multi--zone application, the activity feature
will also allow you select the desired activity of HOME or AWAY for
ALL ZONES.
A14238I
SOnce you have selected the desired activity for ALL ZONES, you will
have the option to either permanently (HOLD) or temporarily (HOLD
UNTIL) override your programmed schedule.
A14239I
dSelecting the HOLD option will permanently override your pro-
grammed schedule until you CANCEL ALL ZONES.
dSelecting the HOLD UNTIL option will allow you to temporarily
override your programmed schedule.
dOnce selected, use the Up (Y) and Down (B) buttons to change the
time in 15 minute increments.
dWhen the correct time interval is displayed, touch DONE.

11
FEATURES
Adjust Fan Speed
The Features function of IontSystem Control allows you to adjust the fan speed
during continuous fan operation.
STo adjust the fan speed, enter the Main Screen by touching anywhere on
the Control.
STouch FEATURES on the top left of the screen.
SA drop down menu will appear. Touch FAN selection.
SUse the Up (Y) and Down (B) buttons to set the fan to AUTO, LOW,
MEDIUM or HIGH, then touch SAVE. This will permanently change
the fan setting in the active Comfort Profile. If the current activity is
Manual, it will only change the current fan speed.
SFor zoned systems, the selected fan speed and Comfort Profile changes
will apply to the zone currently displayed in the Home and Main
screens. To adjust the fan speed in another zone, touch the zone name on
the Main screen, and select the desired zone.
View Current Humidity Level
The Features function of IontSystem Control allows you to view the current
humidity level within the conditioned space.
SEnter the Main Screen by touching anywhere on the Control.
STouch FEATURES on the top left of the screen.
SIn the drop down menu you will see your measured humidity levels
within the conditioned space.

12
MENU SCREEN
Your menu screen offers more features and Control for your IontSystem Control.
Touch the MENU button at the bottom right of the Main Screen. The most
convenient way to program your control is using the My Iontmobile app. See the
WIRELESS section for more details on connecting your product to the Internet.
Comfort Profiles
You will need to set the comfort profiles before you attempt to program your new
IontSystem Control.
SThe COMFORT PROFILES button includes settings for Temperature
and Fan Profiles, Humidity and Fresh Air Profiles, as well as Window
Protection Setup.
A14240
SSet your desired heating and cooling temperatures and your fan setting
using the TEMPERATURE AND FAN PROFILES for each activity.
In zoned systems, the activity settings will apply to the selected zone
only.

13
A14241
dFor example to change your HOME comfort profile, touch the
HOME icon.
dUse the Up (Y) and Down (B) buttons to change the fan settings,
heating and cooling temperatures. When you are done, press the
DONE button on the bottom right.
dDo the same thing to change the WAKE and SLEEP profiles.
dThe AWAY profile provides an extra feature called Smart Setback.
It allows the IontSystem to dynamically determine the away tem-
perature automatically to save the most amount of money, yet reach
your comfort settings when you return home. Smart Setback may
Control the temperature somewhere in between the Away tempera-
ture limits. This is normal and is intended to prevent excessive
energy use.
dUse the Up (Y) and Down (B) buttons to change the fan settings
and temperature settings. The temperature settings are the range in
which you choose to keep your home conditioned while you are
away. The Smart Setback function will maintain your temperature
within this range.

14
SSet your desired humidity and fresh air (if applicable) using the HU-
MIDITY AND FRESH AIR PROFILES for each activity.
A14242
Home Comfort Profile Humidity Control
STouch WHEN AT HOME to set your humidity settings while the home
is occupied to enjoy superior comfort.
A14243

15
SIf you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level within the home.
dYou will have the option to turn ON or OFF your humidifier from
this screen.
A14244
dOnce your Humidifier is turned ON, use the Up (Y) and Down (B)
buttons to set the desired humidity level between 5--45%.
dPress SAVE when finished, or CANCEL to discard any changes.
SNext, select your desired humidity level during cooling by touching
COOLING HUMIDITY.
A14245
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