IP-COM M50 User manual

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Copyright statement
Copyright © 2016 IP-COM Networks Co., Ltd. All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. Other brand and product names mentioned
herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of this
publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume any
liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every
effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements,
information and recommendations in this document do not constitute a warranty of any kind, express or implied.

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Preface
Thank you for purchasing IP-COM Multi-WAN Hotspot Router! This user manual helps you configure, manage and
maintain the product.
Conventions
This user manual is applicable to IP-COM Multi-WAN Hotspot Router M50.
Unless otherwise specified, “router”, "this router", “product”, or “device”mentioned in this user manual
indicates M50.
Typographical conventions in this user manual:
Item
Presentation
Example
Menu
Bold
System indicates the "System" menu.
Cascading menus
>
Choose System > Live Users.
Symbols in this user manual:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
Tip
This format is used to highlight a procedure that will save time or resources.
For more documents
Go to our website at http://www.ip-com.com.cn and search for the latest documents for this product.

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Technical support
If you need more help, contact us using any of the following means. We will be glad to assist you as soon as
possible.
Tel: [phone]
E-mail: [e-mail]
Website: http://www.ip-com.com.cn
Search for
documents here.

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Table of contents
Chapter 1 Product overview .......................................................................................2
1.1 Overview..................................................................................................................................................................... 2
1.2 Main features.............................................................................................................................................................. 2
1.3 Appearance................................................................................................................................................................. 3
1.3.1 Front panel .......................................................................................................................................................... 3
1.3.2 Rear panel............................................................................................................................................................ 4
Chapter 2 Quick internet connection setup ................................................................5
2.1 Logging in to the router web UI.................................................................................................................................. 5
2.2 Configuring the router ................................................................................................................................................ 6
2.2.1 PPPoE................................................................................................................................................................... 7
2.2.2 Dynamic IP address ............................................................................................................................................. 8
2.2.3 Static IP address................................................................................................................................................... 9
Chapter 3 Login ........................................................................................................11
3.1 Logging in to the router web UI................................................................................................................................ 11
3.2 Logging out of the router web UI ............................................................................................................................. 11
3.3 Web UI layout ........................................................................................................................................................... 11
3.4 Common buttons on the web UI .............................................................................................................................. 12
Chapter 4 Network ...................................................................................................13
4.1 Setting up an internet connection ............................................................................................................................ 13
4.2 Setting WAN port parameters .................................................................................................................................. 15
4.2.1 WAN speed ........................................................................................................................................................ 15
4.2.2 MTU ................................................................................................................................................................... 15
4.2.3 MAC address...................................................................................................................................................... 16
4.3 Setting up your LAN .................................................................................................................................................. 17
4.3.1 LAN port IP addresses........................................................................................................................................ 18
4.3.2 DHCP server....................................................................................................................................................... 18

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4.3.3 Static IP addresses assignment using DHCP ...................................................................................................... 19
4.3.4 DHCP Client List ................................................................................................................................................. 21
4.4 Configuring port mirroring........................................................................................................................................ 22
4.4.1 Overview............................................................................................................................................................ 22
4.4.2 Configuring port mirroring ................................................................................................................................ 22
4.4.3 Port mirroring configuration example ............................................................................................................... 23
4.5 Configuring a static route ......................................................................................................................................... 24
4.5.1 Overview............................................................................................................................................................ 24
4.5.2 Configuring a static route .................................................................................................................................. 24
4.5.3 Static route configuration example ................................................................................................................... 26
4.6 Using the Hotel mode............................................................................................................................................... 28
4.6.1 Overview............................................................................................................................................................ 28
4.6.2 Configuring the Hotel mode .............................................................................................................................. 29
4.7 Configuring the DNS cache ....................................................................................................................................... 29
4.7.1 Overview............................................................................................................................................................ 29
4.7.2 Configuring the DNS cache ................................................................................................................................ 29
Chapter 5 Filter management...................................................................................30
5.1 Overview................................................................................................................................................................... 30
5.1.1 Function description.......................................................................................................................................... 30
5.1.2 Configuration instruction................................................................................................................................... 31
5.2 Setting IP address groups and time groups .............................................................................................................. 32
5.2.1 Setting time groups ........................................................................................................................................... 32
5.2.2 Setting IP address groups .................................................................................................................................. 34
5.3 Setting the MAC address filter.................................................................................................................................. 35
5.3.1 Setting the MAC address filter........................................................................................................................... 35
5.3.2 Example of setting the MAC address filter ........................................................................................................ 38
5.4 Setting the port filter ................................................................................................................................................ 40
5.4.1 Setting the port filter......................................................................................................................................... 40
5.4.2 Example of setting the port filter ...................................................................................................................... 42
5.5 Setting the web filter ................................................................................................................................................ 44
5.5.1 Setting the web filter......................................................................................................................................... 45
5.5.2 Example of setting the web filter ...................................................................................................................... 48
5.6 Setting multi-WAN policies ....................................................................................................................................... 51
5.6.1 Customizing a multi-WAN policy ....................................................................................................................... 52

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5.6.2 Example of customizing a multi-WAN policy ..................................................................................................... 54
Chapter 6 Bandwidth control....................................................................................56
6.1 Overview................................................................................................................................................................... 56
6.1.1 Function introduction........................................................................................................................................ 56
6.1.2 Configuration instruction................................................................................................................................... 56
6.2 Setting bandwidth control ........................................................................................................................................ 57
6.2.1 Enabling user-defined bandwidth control ......................................................................................................... 57
6.2.2 Setting user-defined bandwidth control rules................................................................................................... 58
6.2.3 Setting bandwidth control parameters for non-specified user devices............................................................. 60
6.3 Example of setting user-defined bandwidth control ................................................................................................ 60
Chapter 7 VPN ..........................................................................................................63
7.1 Overview................................................................................................................................................................... 63
7.1.1 Network topology.............................................................................................................................................. 63
7.1.2 VPN types .......................................................................................................................................................... 63
7.1.3 IPSec-related concepts ...................................................................................................................................... 63
7.2 Configuring a VPN..................................................................................................................................................... 64
7.2.1 Configuring M50 as a PPTP/L2TP client ............................................................................................................. 64
7.2.2 Configuring M50 as a PPTP/L2TP server............................................................................................................ 66
7.2.3 Configuring the IPSec function .......................................................................................................................... 69
7.3 Example of configuring a VPN................................................................................................................................... 74
7.3.1 Example of configuring a PPTP/L2TP VPN ......................................................................................................... 74
7.3.2 Example of configuring an IPSec VPN ................................................................................................................ 79
Chapter 8 Security ....................................................................................................83
8.1 Overview................................................................................................................................................................... 83
8.2 Binding an IP address with a MAC address............................................................................................................... 84
8.2.1 Enabling the IP-MAC binding function .............................................................................................................. 84
8.2.2 Configuring an IP-MAC binding entry ................................................................................................................ 85
8.3 Protecting against attacks......................................................................................................................................... 86
Chapter 9 AC management.......................................................................................89

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9.1 Overview................................................................................................................................................................... 89
9.2 Configuring wireless settings .................................................................................................................................... 90
9.2.1 Enabling the AC management function............................................................................................................. 90
9.2.2 Delivering wireless network policies to APs ...................................................................................................... 90
9.3 Configuring advanced settings.................................................................................................................................. 93
9.3.1 Configuring RF settings ...................................................................................................................................... 93
9.3.2 Configuring global settings ................................................................................................................................ 96
9.4 Managing APs ........................................................................................................................................................... 99
9.4.1 Exporting information about APs managed by the router ................................................................................ 99
9.4.2 Rebooting APs.................................................................................................................................................... 99
9.4.3 Upgrading APs ................................................................................................................................................. 100
9.4.4 Resetting APs ................................................................................................................................................... 100
9.4.5 Deleting APs..................................................................................................................................................... 101
9.4.6 Updating AP information................................................................................................................................. 101
9.4.7 Modifying AP configuration............................................................................................................................. 101
9.5 Viewing user status................................................................................................................................................. 102
9.5.1 Exporting user information.............................................................................................................................. 103
9.5.2 Disconnecting a user ....................................................................................................................................... 103
9.6 Updating user information ..................................................................................................................................... 104
Chapter 10 Captive portal.......................................................................................105
10.1 Overview............................................................................................................................................................... 105
10.1.1 Function description...................................................................................................................................... 105
10.1.2 Configuring web authentication .................................................................................................................... 105
10.2 Configuring web authentication ........................................................................................................................... 106
10.2.1 Configuring basic settings.............................................................................................................................. 106
10.2.2 Managing users ............................................................................................................................................. 109
10.3 Example of configuring web authentication......................................................................................................... 110
Chapter 11 PPPoE authentication ...........................................................................114
11.1 Overview............................................................................................................................................................... 114
11.1.1 Function description...................................................................................................................................... 114
11.1.2 Configuration instruction............................................................................................................................... 114
11.2 Configuring PPPoE authentication........................................................................................................................ 114

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11.2.1 Configuring basic settings.............................................................................................................................. 114
11.2.2 Managing accounts........................................................................................................................................ 118
11.3 Example of configuring PPPoE authentication...................................................................................................... 120
Chapter 12 Virtual server........................................................................................128
12.1 Overview............................................................................................................................................................... 128
12.1.1 Port forwarding ............................................................................................................................................. 128
12.1.2 UPnP .............................................................................................................................................................. 128
12.1.3 DMZ host ....................................................................................................................................................... 128
12.1.4 DDNS ............................................................................................................................................................. 128
12.2 Port forwarding..................................................................................................................................................... 129
12.2.1 Configuring port forwarding.......................................................................................................................... 129
12.2.2 Example of port forwarding........................................................................................................................... 130
12.3 UPnP ..................................................................................................................................................................... 131
12.4 DMZ host .............................................................................................................................................................. 132
12.4.1 Configuring the DMZ host function ............................................................................................................... 132
12.4.2 Example of configuring the DMZ host function............................................................................................. 132
12.5 DDNS..................................................................................................................................................................... 134
12.5.1 Configuring the DDNS Function..................................................................................................................... 134
12.5.2 Example of configuring the DDNS function ................................................................................................... 135
Chapter 13 Maintenance ........................................................................................138
13.1 Setting user names and passwords ...................................................................................................................... 138
13.2 Rebooting the router ............................................................................................................................................ 139
13.2.1 Rebooting the router manually ..................................................................................................................... 139
13.2.2 Rebooting the router regularly...................................................................................................................... 139
13.3 Backing up and restoring configuration................................................................................................................ 140
13.3.1 Backing up a configuration ............................................................................................................................ 140
13.3.2 Restoring a configuration .............................................................................................................................. 140
13.4 Upgrading the firmware ....................................................................................................................................... 141
13.5 Restoring the factory settings............................................................................................................................... 141
13.5.1 Resetting the router through web UI ............................................................................................................ 142
13.5.2 Resetting the router using the RESET button ................................................................................................ 142
13.6 Setting the system date and time ......................................................................................................................... 142

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13.6.1 Synchronizing the system time with the internet.......................................................................................... 143
13.6.2 Customizing the system time......................................................................................................................... 143
13.7 Remotly managing the router using the web UI................................................................................................... 144
13.7.1 Configuring remote web management ......................................................................................................... 144
13.7.2 Example of configuring remote web management ....................................................................................... 145
Chapter 14 System..................................................................................................147
14.1 Viewing router information .................................................................................................................................. 147
14.1.1 Port overview ................................................................................................................................................ 147
14.1.2 System information ....................................................................................................................................... 147
14.1.3 LAN information ............................................................................................................................................ 147
14.1.4 WAN information........................................................................................................................................... 148
14.2 Viewing online users............................................................................................................................................. 148
14.2.1 DHCP users .................................................................................................................................................... 148
14.2.2 VPN users....................................................................................................................................................... 149
14.2.3 PPPoE users ................................................................................................................................................... 149
14.2.4 Captive portal ................................................................................................................................................ 150
14.2.5 IPSec .............................................................................................................................................................. 150
14.3 Viewing traffic statistics ........................................................................................................................................ 152
14.4 Viewing defense logs ............................................................................................................................................ 152
14.5 Viewing system logs.............................................................................................................................................. 152
Appendix ................................................................................................................154
A Troubleshooting ........................................................................................................................................................ 154
B Safety and emission statement ................................................................................................................................. 156

Product overview
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Chapter 1 Product overview
This chapter describes:
Main features
Appearance
1.1 Overview
IP-COM Multi-WAN Hotspot Router M50 is designed for small- and medium-sized enterprises to implement
intelligent network access and management. It offers an AP management system and a multi-authentication
management system, and supports various enterprise-oriented functions including filter management, smart
bandwidth management, PPTP/L2TP/IPSec VPN, and multi-WAN.
1.2 Main features
AP management system
The router is embedded with an AP management system, which is applicable to all IP-COM AP models and can
manage up to 16 APs at the same time. Using the system, you can customize SSIDs, power, channels, user capacity,
reboot policies, and alarm policies for APs.
Multi-authentication management system
The router is embedded with a multi-authentication management system, which supports web authentication,
and PPPoE authentication. This system authenticates, without an additional authentication server, users who
request internet access, which helps reduce enterprise costs.
Web authentication: a portal-based authentication mode, which allows you to add advertisements to the
push page.
PPPoE authentication: a PPPoE server–based authentication mode, which allows users to be authenticated
with PPPoE accounts. This mode enables you to control traffic by account to effectively address network
congestion at peak hours.
Smart bandwidth management
This router supports smart bandwidth control and user-defined bandwidth control.
Smart bandwidth control: You can specify only the actual access bandwidth and leave the router to manage
bandwidth based on bandwidth usage. That is, when the traffic is light, the router allows users to use
excessive bandwidth; when the traffic is heavy, the router strictly controls bandwidth usage.
User-defined bandwidth control: You must specify the upper bandwidth limit per accessing equipment and
the router controls bandwidth usage accordingly.
Filter management
You can configure URL-related filter management policies and application-related filter management policies by IP
address group or time group.

Product overview
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The router allows you to add URLs to the database.
Other useful functions
VPN: This function enables you to quickly set up IPsec, PPTP, and L2TP VPNs to facilitate remote access to internal
resources.
Multi-WAN: This function allows a maximum of four ISP network connections.
Hotel mode: This function allows all hosts in a LAN to access the internet with any IP address.
1.3 Appearance
1.3.1 Front panel
The front panel includes 12 LED indicators, 5 RJ45 ports, and 1 RESET button. See the following figure, which
indicates the front panel of M50.
Indicators
There are 1 PWR indicator and 1 SYS indicator. Each RJ45 port has 1 Link indicator and 1 Act indicator.
Indicator
Status
Description
PWR
Solid
Power supply is normal.
Off
Power supply is disconnected or fails.
SYS
Blinking
The system is working properly.
Solid
The system is faulty.
Off
System startup is not complete yet.
Link
Solid
The port is connected.
Off
The port is not connected or the connection
is faulty.
Act
Solid
The port is not transmitting or receiving
data.
Blinking
The port is transmitting or receiving data.

Product overview
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RJ45 ports
M50 provides five 10/100/1000 Mbps auto-negotiation RJ45 ports. Each RJ45 port has 1 Link indicator and 1 Act
indicator.
The 5 RJ45 ports include 1 LAN port, 1 WAN port, and 3 LAN/WAN ports. You can set the LAN/WAN ports as LAN
or WAN ports as required. By default, the 2 rightmost ports are WAN ports, while the 3 leftmost ports are LAN
ports.
RESET button
This button allows you to restore the default factory settings of the router. To restore the settings, use a pin to
hold down the button for at least 8 seconds and wait about a minute. When the SYS indicator flashes again, you
can infer that the settings are restored successfully.
1.3.2 Rear panel
The rear panel includes 1 power switch and 1 power jack. See the following figure.
Power switch
It is used to turn on/off the router.
Power jack
It is used to connect the power cable contained in the product package to the router.
Power switch
Power Jack

Quick internet connection setup
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Chapter 2 Quick internet connection setup
This chapter describes:
Logging in to the router web UI
Configuring the router
2.1 Logging in to the router web UI
You can use a browser to log in to the router web UI to perform management. To log in to the web UI, connect a
computer to the router (or the switch connected to the router) using an Ethernet cable and perform the following
procedure:
1. Select the Obtain an IP address automatically and Obtain DNS server address automatically options for the
local connection.
2. Start a browser (such as Internet Explorer) and enter 192.168.0.252 to access the router login page.
3. Enter your user name and password (the default user name and password are admin) and click Login.

Quick internet connection setup
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Note
If the page does not appear, refer to Q1 in Appendix.
After logging in to the web UI, you can configure the router.
2.2 Configuring the router
By configuring the router, you can enable multiple computers in your LAN to access the internet. Before

Quick internet connection setup
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configuring the router, consult your ISP on your internet connection type.
Internet Connection
Type
Description
PPPoE
Your internet service provider (ISP) provides a user name and password for you to
access the internet.
Dynamic IP address
Your ISP does not provide any internet connection type information for you or specifies
that you can access the internet using a dynamic IP address.
Static IP address
Your ISP specifies internet connection information including a fixed IP address, a
subnet mask, a default gateway, and DNS servers for you.
Note
The router provides 2 WAN ports. In the following sections, the WAN0 port is used as an example to describe
the configuration method, which is also applicable to the WAN1 port.
By default, the WAN0 port is connected to the internet using PPPoE, while the WAN1 port is connected to the
internet using a dynamic IP address.
All internet access parameters are specified by ISPs. If you are uncertain about the parameters, consult your
ISP.
If a dialog box appears when you configure the router, take measures according to the message in the dialog
box.
2.2.1 PPPoE
Choose Network > Internet Setup. The following figure shows the configuration page.

Quick internet connection setup
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Perform the following procedure to configure an internet connection:
1. Set Connection Type to PPPoE.
2. Set PPPoE Username and PPPoE Password to the broadband service user name and password provided by
your ISP.
3. Set Link Speed to the bandwidth of your broadband connection. If you are uncertain about the bandwidth,
consult your ISP.
4. Click OK.
Wait a moment. After Connection Status is changed to Connected, you can access the internet. If the internet is
inaccessible, choose Network > WAN Parameters, and change WAN parameters to resolve the problem.
2.2.2 Dynamic IP address
Choose Network > Internet Setup. The following figure shows the configuration page.

Quick internet connection setup
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Perform the following procedure to configure an internet connection:
1. Set Connection Type to Dynamic IP.
2. Set Link Speed to the bandwidth of your broadband connection. If you are uncertain about the bandwidth,
consult your ISP.
3. Click OK.
Wait a moment. After Connection Status is changed to Connected, you can access the internet. If the internet is
inaccessible, choose Network > WAN Parameters, and change WAN parameters to resolve the problem.
2.2.3 Static IP address
Choose Network > Internet Setup. The following figure shows the configuration page.

Quick internet connection setup
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Perform the following procedure to configure an internet connection:
1. Set Connection Type to Static IP.
2. Set IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS to those provided by your
ISP.
3. Link Speed to the bandwidth of your broadband connection. If you are uncertain about the bandwidth,
consult your ISP.
4. Click OK.
Wait a moment. After Connection Status is changed to Connected, you can access the internet. If the internet is
inaccessible, choose Network > WAN Parameters, and change WAN parameters to resolve the problem.

Login
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Chapter 3 Login
This chapter describes:
Logging in to the router web UI
Logging out of the router web UI
Web UI layout
Common buttons on the web UI
3.1 Logging in to the router web UI
For details, see section 2.1 “Logging In to the Router Web UI .”
3.2 Logging out of the router web UI
After you log in to the router web UI, the system will log you out if you do not perform any operation within 5
minutes. To log out yourself, click in the upper-right corner.
3.3 Web UI layout
The web UI is divided into the level-1 navigation bar, level-2 navigation bar, and configuration area. See the
following figure.
Click here to log out