Zoom X7N User manual

X7N USER MANUAL

NOTICE
This document contains proprietary information protected by
copyright, and this Manual and all the accompanying hardware,
software, and documentation are copyrighted. No part of this
document may be photocopied or reproduced by mechanical,
electronic, or other means in any form.
The manufacturer does not warrant that the hardware will work
properly in all environments and applications, and makes no
warranty or representation, either expressed or implied, with respect
to the quality, performance, merchantability, or fitness for a
particular purpose of the software or documentation. The
manufacturer reserves the right to make changes to the hardware,
software, and documentation without obligation to notify any person
or organization of the revision or change.
All brand and product names are the trademarks of their respective
owners.
© Copyright 2011
All rights reserved.

3
Contents
Contents............................................................................3
Overview............................................................................6
Installation Instructions...................................................7
Package Contents........................................................7
Before You Begin.........................................................8
Installing the X7N............................................................9
To Install the X7N on a Windows Computer, use the
Install Assistant............................................................9
Installing your X7N on a Macintosh or other computer
(does not use Install Assistant)..................................10
Logging into the Configuration Manager....................15
Setting Up a Network .....................................................17
Setting Wireless Security ..............................................19
Overview....................................................................19
Setting Up Security Manually.....................................19
Setting Up Security Using Mixed WPA2 / WPA mode20
Setting Up Security Using WEP.................................21
Connecting Devices Wirelessly to the X7N..................25
Connecting a Windows 7 Computer with Built-in
Wireless Capabilities..................................................26
Connecting a Windows Vista Computer with Built-in
Wireless Capabilities..................................................28
Connecting a Windows XP Computer with Built-in
Wireless Capabilities..................................................30
Connecting a Wireless-enabled Computer or Device
(including the iPhone or other cellular phones, the iPod
Touch, etc.) to the X7N.............................................31
Connecting a Computer with a Wireless adapter to the
X7N............................................................................33
Wireless Options ............................................................36
Basic Setup...................................................................38
Setting up a Wireless Guest Network........................38

Wireless MAC Filtering..................................................39
WDS..............................................................................41
Online Gaming................................................................42
Status Monitoring...........................................................44
Why Monitor Status?.....................................................44
Monitoring ADSL Status................................................44
Advanced X7N Setup Options.......................................46
Viewing the Advanced Setup Options...........................47
Changing Your WAN Settings.......................................50
Changing Your LAN Settings ........................................52
Configuring Fixed DHCP Mapping................................54
Creating a Virtual Server, a DMZ, or Using Port
Triggering......................................................................55
Creating a Virtual Server...............................................55
DMZ ..............................................................................56
Port Triggering ..............................................................57
Using IP Filters..............................................................57
Using MAC Filtering ......................................................58
Setting Up Time Restrictions.........................................59
Setting Up a Static Routing Table.................................60
Adding a DNS Server Name .........................................61
Using the ADSL Settings...............................................61
Enabling or Disabling UPnP..........................................62
Management and Diagnostics.......................................63
Backing Up Your Configuration.....................................66
Resetting Default Settings.............................................67
Remote Access to Your Modem Configuration Settings68
Changing User Names and Passwords ........................69
TR-069 ..........................................................................70
Diagnostics....................................................................70
Appendix A: Troubleshooting Tips...............................71
Appendix B: ADSL Internet Settings Tables................82
Appendix C: Top and Back Panels ...............................88

5
Appendix D: TCP/IP Network Settings .........................90
Macintosh TCP/IP Settings........................................90
Windows TCP/IP Settings..........................................92
Appendix E: Configuring Your Web Browser..............96
Appendix F: Wireless Channels by Country..............102
Appendix G: Getting Help............................................103
Appendix H: Regulatory Information..........................104
Europe – EU Declaration of Conformity...........................109

Overview
This User Manual provides instructions for setting up your X7N,
connecting the X7N to wired and wireless computers or other
devices on a network, and securing your network. There are also
instructions for setting up the X7N for gaming.
For most customers, Chapter 1 covers what you need to get
connected to the Internet. Chapter 2 applies if you want to set up a
network. Chapters 3 and 4 help you set up and secure your X7N
wireless network, Chapter 5 focuses on wireless options primarily
for advanced users, and Chapter 6 provides what you need for
online gaming.
Chapters 7-9 provide advanced information that is primarily for
System Administrators. These chapters explain how to use
advanced features of the X7N such as adding extra security with
firewall filtering, backing up and restoring the X7N configuration,
updating the X7N firmware, creating a fixed IP address, monitoring
status, and management and diagnostic features of your X7N.

7
1
Installation Instructions
This chapter covers the basic instructions needed to install your
X7N and connect to the Internet. These instructions can be
used by those with a Windows®, Macintosh®, or Linux
operating system.
If you already installed and connected your X7N (by, for
instance, using the separate Quick Start), you can skip this
chapter and begin with Chapter 2: Setting up a Network on
page 17.
Package Contents
Your package contains the following items:
•
•
•
•
•
•
•
Zoom X7N ADSL modem/router
Ethernet cable
Power cube
One long phone cord
A splitter to enable you to use a single ADSL wall jack for
both an Internet connection and for telephone service (certain
countries only). Some splitters ship with a second phone cord
attached to the splitter, and others ship with a separate second
phone cord.
Quick Start flyer
CD (contains the installation software, documentation,
warranty, and Customer Support information)

Chapter 1: Installation Instructions X7N User Manual
If anything is missing or damaged, please contact Zoom Customer
Support (see Appendix G: Getting Help), or whoever sold you
the modem.
Before You Begin
Before you begin installing the X7N modem using this manual, you
must have the following available to you:
•
•
•
•
ADSL service enabled on your telephone line. To do this, you
need to sign up with an ADSL service provider. Once this
service is enabled, you should have an ADSL-enabled
telephone wall jack to plug the X7N modem into. (Your
service provider may refer to ADSL service as DSL service).
If ADSL service was working at your location and you
are replacing an ADSL modem, read this.
It’s important to know whether your ADSL service
requires the modem to have a User Name and Password to
access and browse the Internet. This User Name and
Password may be different from the User Name and
Password used to access a service provider’s email or to
log in to the modem’s Configuration Manager.
If your ADSL service DOES require a User Name and
Password, be sure to write down the ones you’ve been
using. They will be useful when you install your Zoom
modem.
If your ADSL service DOES NOT require a User Name
and Password, please be aware that some of these services
require you to disconnect your “old” modem for at least 2
hours before installing a new modem, including your
Zoom modem.
At least one computer for setting up the X7N. The X7N
supports Macintosh, Linux, and Windows operating systems.
If you plan to connect more than one computer directly to
the modem, you will need additional Ethernet cables to make
the connection. The modem supports up to four direct
connections with its four ETHERNET ports.

9
Installing the X7N
Important! The X7N should be installed near a phone jack with
ADSL service. Ideally it should be located so that it’s not too far
from any wireless devices that will communicate with the X7N.
Sometimes it’s helpful to set up the X7N at one location, and to
then move it to a location that gives better wireless performance.
Important Safety Measures
To reduce the risk of fire, use the supplied phone cord.
Do not use this product near water — for example, in a
wet basement or next to a swimming pool.
¾Macintosh and Linux users: please go to page 10.
To Install the X7N on a
Windows Computer, use the
Install Assistant.
1Turn on the Windows computer that you will use for setup.
This can be any Windows 7, Vista™, XP, 2000, Me or 98
computer with an available Ethernet port.
2Insert the supplied CD into the CD drive of your computer.
The CD should start automatically.
3Follow the on-screen prompts for the Install Assistant.
Note to Windows 7 users: You may see a message box that says
your software may not have installed correctly. You can safely
ignore this message box.
Now check that your installation worked by opening a Web
browser and connecting to your favorite web site. If you cannot
connect to the Web, please refer to Appendix A:
Troubleshooting Tips.

If you want to connect other computers or other devices to the
X7N by using a wired Ethernet connection, please continue with
Chapter 2: Setting Up a Network on page 17.
Installing your X7N on a
Macintosh or other computer
(does not use Install Assistant)
1Shut down the computer that you want to connect to the X7N.
2Connect the power adapter to the receptor on the back panel of
your X7N and plug the other end of the power adapter into a
wall outlet or power strip.
3Press the Power button on the back panel of your X7N to
power ON the modem.
4Connect an Ethernet cable between any one of the X7N’s
ETHERNET ports and any of the computer’s or other device’s
Ethernet ports. Then turn on the computer or game station.
One Ethernet LED on your modem’s top panel should turn on.
X7N Back Panel Diagram
ANTENNA DSL ETH 4 ETH 3 ETH 2 ETH 1 POWER RESET/WPS ON/OFF ANTENNA
5Connect the supplied phone cord between your modem’s DSL
jack and a phone jack with ADSL service
Note: Many X7N models include a filter/splitter. This can be
used if you want to use a phone near the modem. A
filter/splitter or ADSL filter should also be used with phones
Chapter 1: Installation Instructions X7N User Manual

not located near the modem, to prevent interference between
the modem and phone when the phone is off-hook.
To use a filter/splitter with a modem and a phone, connect
the filter/splitter’s LINE or PHONE LINE jack to a phone
jack in the wall, plug the supplied phone cord between your
modem’s DSL jack and the filter/splitter’s MODEM jack,
and plug the phone into the filter/splitter’s PHONE jack.
(Some but not all filter/splitters require you to use a short
phone cord to connect the filter/splitter to a phone jack in
the wall.)
Note that the filter/splitter is NOT required if you simply
want to plug your modem into a phone jack in the wall,
without sharing that jack with a telephone.
If you are using a filter/splitter with a phone only and not a
modem, connect the filter/splitter’s LINE or PHONE
LINE jack to a phone jack in the wall, then plug the phone
into the filter/splitter’s PHONE jack. (Some but not all
filter/splitters require you to use a short phone cord to
connect the filter/splitter to a phone jack in the wall.)
Phone
Filter Wall telephone jack
6After a few seconds, your DSL LED will begin blinking, then
become solid. If the DSL LED does not become solid, please
refer to the Appendix A: Troubleshooting Tips.
7Refer to Logging into the Configuration Manager on page
14 and then continue with Step 6.
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Chapter 1: Installation Instructions X7N User Manual
8After you log in use the Basic Setup page to configure the
modem so it can connect with your Internet service provider
•We recommend you use Automatic Configuration to set
up your ADSL connection unless you have requested and
typically paid for a Static IP from your service provider.
To use Automatic Configuration (recommended):
a
b
c
a
b
•
Under Automatic Configuration, click Start.
If the X7N finds a PPPoE or PPPoA connection,
enter the user name and password given to you by
your Internet Service Provider. (Your provider should
have given you a User ID or User Name, usually
your email address or the characters preceding the @
sign in your email address, and a Password. These are
NOT the User ID and Password that you used to get
into the Zoom Configuration Manager.)
Note: Remember that these terms are case-sensitive.
Pay careful attention to whether you’re using a capital
or small letter, a zero or the letter O, and so on.
Clearly write down and store the User Name and
Password, on the bottom of the X7N case, for
instance, and in a ModemSettings file.
Click Save/Apply.
•If Automatic Configuration does not work or in the unlikely event
you are using a Static IP you can configure your settings
manually by following these instructions:
On the Basic Setup page, enter your Protocol,
Encapsulation, VPI, and VCI settings in the
appropriate boxes. Your service provider should
supply these values. If you do not know these settings,
refer to the tables starting on page 70.
Depending on the Protocol setting you selected the
bottom half of the page will change so that you can
enter additional information.
If you selected PPPoA or PPPoE, enter
your ADSL User Name and Password in
the appropriate boxes. Your Internet service
provider should have given this information
to you. (Your User Name is typically your

13
email address or the characters preceding the
@ sign in your email address. This is NOT
the same User Name and Password that you
used earlier to open the Zoom
Configuration Manager.)
Note: Remember that these terms are case-
sensitive. Pay careful attention to whether
you’re using a capital or small letter, a zero
or the letter O, and so on. Clearly write
down and store the User Name and
Password, on the bottom of the X7N case,
for instance, and in a ModemSettings file.
•If you selected 1483 Bridged or 1483
Routed, you have the option of using either
dynamic or static IP addressing. Depending
on your situation, select the appropriate
option button:
i. [MOST USERS] Ensure that
Obtain an IP address
Automatically is selected if you are
using Dynamic Host Configuration
Protocol (also known as DHCP or
dynamic IP addressing). This option
is selected by default because most
Internet service providers use
DHCP.
ii. Select Use the following IP
Address only if you are using a
static IP address. (You should know
if you are using static IP addressing.
There is typically an extra charge for
a static IP address and you usually
have to make special arrangements
with your Internet service provider
to get one.)
iii. Then enter the IP Address,
Subnet Mask, Default Gateway,
and DNS that you plan to use.

Chapter 1: Installation Instructions X7N User Manual
c
d
NAT (Network Address Translation) is Enabled by
default. This feature lets multiple users access the
Internet sharing a single IP address. Enabled is
typically the right setting. Select Disable in the
unlikely event that you want to assign different public
IP addresses to each network user.
Click Save/Apply.
Now check that your installation worked by opening a Web
browser and connecting to your favorite web site. If you cannot
connect to the Web, please refer to Appendix A:
Troubleshooting Tips.
If you want to connect other computers or other devices to the
X7N, continue with Chapter 2: Setting Up a Network on page
17.
If you do not wish to add additional devices to your X7N, you are
ready to start using your X7N. If you want additional information
on how to use your X7N, you may choose to continue with:
¾Chapter 6 to learn about using the X7N with
online gaming.
¾Chapter 7 to learn about monitoring your ADSL
Status. (Most users will not need to use status
monitoring.)
¾Chapter 8 to learn about the advanced features of
the X7N. (Most users will not need to change
advanced features.)

15
Logging into the Configuration
Manager
The Configuration Manager is built into the X7N and accessed
through a web browser. Various chapters in this manual ask you to
use the configuration manager.
To Log into the Zoom Configuration Manager:
1. Open your Web browser and, in its address bar, type
http://192.168.1.1 and then press the Enter key on your
keyboard.
2. In the Enter Network Password dialog box, type the
following user name and password in lowercase, then click
OK. (The X7N User Name and Password you enter here
are not the same as the User Name and Password that
your Internet service provider may have given you.)
User Name: admin
Password: zoomadsl
If you are not prompted for a User Name and Password,
do the following in this order: Recheck all connections;
restart the modem and computer; and reset the modem by
pressing the RESET button on the modem’s back panel
for 7 seconds.
Important:
For security, you may want to choose your own X7N password
after the setup is complete. See Changing User Names and
Passwords on page 69.

Chapter 1: Installation Instructions X7N User Manual
Tip!
If you configured the X7N using a notebook computer, you can
keep it plugged in, or you can disconnect it from the unit’s
ETHERNET port. As long as the X7N remains plugged into an
ADSL wall jack and a power source, the X7N can function as a
stand-alone device. You can then make the notebook part of your
wireless network.

17
2
Setting Up a Network
Once a computer that is directly connected to the X7N modem is
able to browse the Internet, you know for certain that your ADSL
Internet connection is working. Now you can set up the rest of
your network.
It is up to you whether you want to have some computers
connected directly to the X7N and others connected wirelessly.
The X7N supports both wired and wireless connections. You can
have up to 253 connections, four of which can be wired directly
through the X7N’s four ETHERNET ports. You can also plug a
network device (such as a hub, switch, router, or Homeplug
adapter) into one of the ETHERNET ports.
To set up your network, you can do any or all of the following, in
any order that you choose:
•
•
•
If you want to connect additional computers directly to the
X7N, see To Connect Additional Wired Computers below.
If you want to connect a hub, switch, router or other device
directly to the X7N, see To Connect a Network Device on
page 18.
If you want to connect additional computers or other devices
using a wireless network, you should first set up wireless
security before connecting your wireless devices. See Chapter
3: Setting Wireless Security on page 19.
To Connect Additional Wired
Computers
You can connect up to four computers that have Ethernet ports
directly to the X7N.

Chapter 2: Setting Up a Network X7N User Manual
1Shut down and power off the computer you want to connect
to the X7N. (This is important because the computer must
locate the correct IP address for the modem. This is done
when the computer is turned back on in step 3 below.)
2Plug an Ethernet cable between any one of the modem’s
available ETHERNET ports and any of the computer’s
available Ethernet ports.
3Turn on the computer.
4Verify that your Internet connection is working for that
computer. Open your Web browser (for instance, Internet
Explorer, Firefox, or Chrome) and try to connect to a familiar
Web address.
5Repeat steps 1–4 for each computer you want to add.
To Connect a Network Device
You can use one of the ETHERNET ports on the X7N to plug
in a network device (for example, a hub, switch, router, or
Homeplug adapter).
1Plug an Ethernet cable between any one of the modem’s
available ETHERNET ports and any of the network device’s
available Ethernet ports. (For a hub or a switch, this is typically
called an Uplink or Expansion port. For a router, this is
typically called a WAN port.)
2Set up your network and/or device. Refer to the
documentation provided with your particular network device
for instructions on how to do this.
3Once your network device is set up, reboot any computer that
is part of the network.
4Verify that your Internet connection is working for a computer
using the network device. Open that computer’s Web browser
(for instance, Internet Explorer, Firefox, or Chrome) on each
computer and try to connect to a familiar Web address.
Congratulations! You have set up your wired devices. If you
have wireless devices that you want to add to your network, start
with Setting Wireless Security on page 19.

19
3
Setting Wireless Security
Wireless security is turned off by default on your X7N. This means
that your wireless signal is not encrypted and that anyone with
compatible wireless technology can access your computer network
and the Internet using your wireless connection. Before you first set
up your X7N wireless network, read this chapter to set up wireless
security to protect your network and Internet connection.
Overview
Before setting up wireless security you need to decide which
method to use.
•Most people should use the X7N’s Configuration Manager
to setup their wireless security unless they know that all
their devices support WiFi®Protected Setup (WPS). Most
people should refer to Setting Up Security Manually
below.
•You can use Wi-Fi Protected Setup (WPS) if all of your
devices support WPS security. WPS is easy to configure.
Please refer to WPS Configuration on page 23 for
details.
Setting Up Security Manually
To manually set up wireless security, you will create and enter a
unique passphrase or an alphanumeric key. Once entered, only
devices with the proper key or passphrase will be allowed to
establish a connection to the network.
There are two basic ways to configure and implement a passphrase
or key. They are WPA2/WPA and WEP. The X7N supports

Chapter 3:Setting Wireless Security X7N User Manual
WPA2/WPA mixed mode which lets you connect with devices
that support either standard. We recommend you use this setting
unless you want to use on your network a wireless device that only
supports WEP security. In the unlikely event that you need to use
WEP, skip to Setting Up Security Using WEP on page 21.
Setting Up Security Using
Mixed WPA2 / WPA mode
WPA2 and WPA use a passphrase that you choose and enter on
the X7N and other wireless devices on the network (clients) to set
up security. To use Mixed WPA2 /WPA, all of the wireless devices
on your network must support either encryption method. If you
know that all your devices support the more secure WPA2 you can
select WPA2 instead of mixed WPA2/WPA.
1To use WPA2/WPA mode, all clients that you plan to put on
the network need to support WPA2 or WPA.In the unlikely
event that one does not, skip to Setting Up Security Using
WEP on page 21.
2Open the Zoom Configuration Manager by typing the following
in your Web browser's address bar: http://192.168.1.1
3In the Enter Network Password dialog box, type the
following User Name and Password in lower case, then click
OK..
User Name: admin
Password: zoomadsl
(The User Name and Password entered here are not the same as
the user name and password that your Internet service provider
may have given you.)
4Click Wireless on the left-side menu of the Configuration
Manager.
5In the SSID (Wireless Network Name) field, assign a name
to your wireless network. This is the name that all your wireless
devices will connect to. You can leave the default name Zoom
if you wish.
6Then click Security on the left-side menu and from the drop-
down menu for Select SSID, select the name you just assigned
in step 5.