BEC 6600AEL User manual

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LTE Fixed Wireless
Quick Start Guide
BEC 6600
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Welcome!
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Rock Island‘s LTE Fixed Wireless Internet service is designed to serve San Juan County for years to
come. Rock Island has built this network using nation-leading wireless technology and is
broadcasting signal in private spectrum to protect the quality and longevity of this network.
It’s a new era in San Juan County, and you are about to join the movement toward better
connectivity, better productivity and a more thriving community. Thank you for playing a part.
Enjoy your connection!
Enjoy your first month FREE!
We want you to feel good about your new wireless Internet service, and to know that it’s the right
fit before committing to our terms of service (available at www.rockisland.com/legal).
Therefore, we offer your first month of service on us*. This means that we will set up your billing
account the day you take home an LTE modem but you won’t see any charges until 30 days after
your service start date. The first month is completely free! When you receive your first invoice, it
will include the one-time setup fee of $50 and first month’s service at $75. No data caps. No added
taxes. Easy!
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*Credit!card,!debit!card,!or!ACH!billing!information!required!at!service!start!date.!Auto!pay!not!required.!!
Cancellation!within!30!days!of!activation!waives!all!charges,!including!activation!fee.!!
If!service!is!cancelled!after!30!days,!customer!will!be!billed!for!one!month’s!service,!including!activation!fee.!!
One!Month!Free!offer!is!for!new!customers!only.!!

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Package Contents
• BEC 6600AEL 4G/LTE Wireless
Broadband Router
• A Quick Start Guide!!
• One RJ-45 Ethernet cable
• Four 4G/LTE antennas
• Two WiFi antennas
• One power adapter
Hardware Installation
1. Connecting the 4G LTE and
WiFi antennas
a. The 4G LTE antennas
are the larger, paddle-
shaped antennas.
Attach these to the
connectors near the
corners of the router
b. The WiFi antennas are
round. Attach these in
the middle, between
the LTE antennas.
2. Connect to power

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Connecting to the Internet
About five minutes after turning the router on, the Internet light (located furthest to
the right on the front LED panel) will turn green, indicating that you are ready to
connect to the internet!
1. Connecting wirelessly
• On your computer, phone, or tablet, access the WiFi settings and look
for a new available network with a name that starts with “BEC”. This is
your new wireless network’s default name.
• Select the BEC___ network, and enter the 8 digit default password when
prompted.
• Please note that the password is case sensitive (all caps).
o You will see both a 2.4GHz and a 5GHz WiFi network; you can
connect to either one. The 2.4GHz WiFi will propagate further but
offer a bit less speed; the 5GHz doesn’t have as wide a range, but
delivers higher speeds. Use 2.4 for your smart home devices,
printers, and older devices. Reserve the 5 for newer devices and
those that you use for streaming, web surfing, and other activites
that require more speed.
2. Using a LAN (Ethernet) Connection
• Connect the supplied Ethernet cable to one of the Ethernet ports, and
the other side to the PC’s Ethernet interface.

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Modifying Your Router Settings
You can change your WiFi name and password, along with other connection settings
by visiting the router admin page.
To do this, open a web browser and type this URL into your address bar:
http://192.168.1.254
User name: user
Password: user
Once you’re logged in, look for a series of drop-down menus on the left of the
screen. First, select Configuration. Then, Interface Setup. Finally, choose Wireless.
• Note that you’ll need to change both the Wireless 2.5GHz
name/password as well as that of the 5GHz (yellow and green arrows
below):
One last crucial step on the next page:

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Front Panel LEDs

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Rear Panel Connectors

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Troubleshooting
1. None of the LEDs are on when you turn on the router:
Check the connection between the power adapter and the router. Also confirm
that you’re using a functional power outlet. If the error persists, you may have
a hardware problem. In this case you should contact our technical support.
2. You have forgotten your WiFi password:
Connect computer to router via ethernet and follow directions on page 5 of
this guide to access your wifi settings.
3. Computer connected via ethernet but not able to connect to internet:
Check the Ethernet LEDs on the front panel. The LED should be on for a port
that has a PC connected. If it is off, check the cables between your router and
the PC.
4. Slow speed or network drops:
Check to see if any devices are doing big updates or downloads. If so, test
speed again once that activity is complete (speedtest.net or on our website at
rockisland.speedtestcustom.com).
Try rebooting your router.
If the problem persists, please give us a call during business hours for
troubleshooting.
Free Customer Support
Don’t forget we have a free customer support line if you need any assistance after
you begin service. Our support staff is available 24/7 to assist you. Simply dial 360-
378-5884 and press option 1.
General Warnings
• Do not use the router in high humidity or high temperatures (or outside)
• Do not use the same power source for the router as other equipment
• Do not open or repair the case yourself. If the router is too hot, turn off !the
power immediately and have it repaired at a qualified service center
• Only use the power adapter that comes with the package. Using a different
voltage rating power adaptor may damage the router
• Place the router on a stable surface.