ipDialog SipTone II User manual
Standards-based Intelligent Endpoint TechnologyTM
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o=caseyj 996109571 996109571 IN IP4 10.0.0.1
SipTone II TM
User Manual
STANDARDS-BASED INTELLIGENT ENDPOINT TECHNOLOGYTM
SipTone II User Manual
Copyright © ipDialog, Inc. 2002-2003 All rights reserved.
1762 Technology Drive • Suite 124
San Jose, CA 95110-1307 USA
Phone +1 408 451 1430 • Fax +1 408 451 1440
iii
Table of Contents
Page
Important Safety Instructions................................................................ 5
Regulation Compliance ........................................................................ 6
Product Overview .................................................................................. 7
Parts Check List ...................................................................................... 7
Requirements........................................................................................... 7
Recommendations ................................................................................... 7
SpecialFeatures ...................................................................................... 7
Installing Your Telephone on a Network ............................................. 9
QuickInstallationProcedure .................................................................... 9
VerifyingtheInstallation ........................................................................... 9
AlternativeMethodsofAssigningtheNetworkAddress............................. 9
SettingUpYourTelephone ..................................................................... 10
ConnectNetwork.................................................................................... 10
ConnectPC ........................................................................................... 10
ACpoweradapter................................................................................... 10
Configuring Your Telephone............................................................... 11
ConfigurationWeb Site........................................................................... 11
NetworkSetup ....................................................................................... 11
TelephoneConfiguration ......................................................................... 13
Servers................................................................................................... 14
PhonebookMaintenance........................................................................ 16
PasswordConfiguration.......................................................................... 17
AdvancedSettings ................................................................................. 18
ConfigurationMenu ................................................................................ 20
Data-entryModes................................................................................... 20
CallURL: ............................................................................................... 21
DoNot Disturb ....................................................................................... 21
Forwardto:............................................................................................. 21
Forwardon busy: ................................................................................... 21
ManualNetwork Settings ....................................................................... 21
ResetPhone .......................................................................................... 21
RestoreDefaults .................................................................................... 21
CallLogs................................................................................................ 21
SIP Proxy .............................................................................................. 21
MenuNavigation..................................................................................... 22
Telephone Layout................................................................................ 25
Examples of the Telephone Display .................................................. 26
FunctionKeys ...................................................................................... 38
iv
Quick Reference Guide....................................................................... 40
Basic Operation ................................................................................... 42
Maintenance ........................................................................................ 46
AppendixA- Troubleshooting............................................................ 47
LCD Display is Blank ............................................................................. 47
NoDialTone........................................................................................... 47
CannotPlace or Receive Calls ............................................................... 47
CannotCallThrough Firewall .................................................................. 48
PCCannotAccess Network ................................................................... 48
CommonCure For Electronic Equipment ............................................... 48
ReinstatingtheFactory Default Settings ................................................ 48
System Security .................................................................................... 48
Appendix B - Updating the Software ................................................. 49
ObtainingUpdatedSoftware ................................................................... 49
UpgradingtheSoftware .......................................................................... 49
Appendix C - Specifications ............................................................... 51
Appendix D - Software License Agreement...................................... 54
Appendix E - Dial Plan........................................................................ 56
Appendix F - Auto-config .................................................................... 57
Glossaryof Terms ................................................................................ 60
Table of Contents (cont.)
5
SAVE THESE INSTRUCTIONS
Always follow basic safety precautions when using this product to reduce
the risk of injury, fire, or electrical shock.
When using this product, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Use only with class 2 power source DC 12V 500mA.
4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water; for example, near a bathtub, wash bowl, kitchen
sink or laundry tub, in a wet basement or near a swimming pool.
6. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.
7. Slots and openings in the back or bottom of the base are provided for ventilation. To
protect it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on the bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator or heat
register. This product should not be placed in an enclosed environment unless proper
ventilation is provided.
8. Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be abused by animals or persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in risk of fire or
electrical shock.
10. Never push objects of any kind into this product through slots in the base as they
may touch dangerous voltage points or short out parts that could result in a risk of fire
or electrical shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electrical shock, do not disassemble this product. Instead take
it to a qualified service person when service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electrical shock when the appliance is subsequently used.
12. Unplug all cords and refer servicing to qualified service personnel under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls covered in the operating
instructions. Improper adjustment of other controls may result in damage
and require work by a qualified technician to restore the product to normal
operation.
13. Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.
14. Do not use a telephone to report a gas leak in the vicinity of the leak.
Important Safety Instructions
6
Regulation Compliance
This equipment has been tested and found to comply with the limits for a Class Adigital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
7
Product Overview
Parts Check List
1. Base
2. Handset
3. Coiled Handset Cord
4. AC Power Adapter
5. User Manual (not shown)
1.
2.
3.
4.
Requirements
• IP network
• 24kbps in each direction (8kbps audio signal plus RTP, UDP, and IP packet overhead)
• RJ-45 network cable
• An AC power source or power-over-Ethernet from a PowerDsine 60xx midspan
power injector
Recommendations
• DHCP server
• DNS server
• SIP proxy server
• PSTN gateway
Special Features
VoIP
•SIP(IETF RFC 3261)
•DTMF digits via RTP payload (IETF RFC 2833)
EnterprisePhoneFunctionality
• Ethernet bridge with two RJ-45 jacks
• Hands-free full-duplex speakerphone
• May be powered from a LAN switch or hub (power-over Ethernet)
• Headset jack
8
Product Overview (cont.)
AdvancedCallingFeatures
• Two simultaneous call appearances
• Conference calling (with or without server assist—has on-board mixer)
• Redial last number
• Do Not Disturb
•CallHold
•CallWaiting
• Call Forwarding (unconditional and on-busy)
• Call Transfer (blind, consultative, conferencing)
• Call Return (*69)
• Temporarily Disable Call Waiting (*70)
• Voice-mail access (*99)
•Caller ID and Call Waiting Caller ID
• Configurable dial plans
•Calllogging
UserInterface
• Keypad dialing
• Speed dial from phone book
• Easy navigation of menu via LCD
• Tracking of missed/outgoing/incoming calls
• 5 distinctive ring tones and 4 call-waiting tones
• Busy and fast-busy tones
• Speaker and ringer volume control
DisplayandIndicators
• 2-row by 16-character alphanumeric display
• Message-waiting indicator (MWI)
• Speakerphone and mute indicators
Configuration,Management,andSoftwareUpgrade
• Configure, check status, and manage phone book from web browser
• Auto-configuration via TFTP across gateways
• Software upgrade via TFTP
9
Installing Your Telephone on a Network
QuickInstallationProcedure
First, connect one end of a network cable to the NETWORK port on the back of your
telephone and the other end to a port on a network device, such as on a hub or cable/
DSL modem. Plug the AC power adapter into an AC outlet and connect it to the power
jack marked 12VDC on the back of your telephone. Alternatively, you may supply power
to the phone over the Ethernet from a PowerDsine 60xx midspan power injector. If you
have not already, you should set the administrative password for the configuration web
site as soon as possible (see section, Configuration Web Site).
VerifyingtheInstallation
Once your telephone is physically connected to the network and power is applied, you
can verify that your telephone is truly connected to the network by accessing its built-
in web site with a web browser on the same network. First, find out what your
telephone’s network address is by pressing its INFO/MUTE key. The address is on the
second line of the LCD display. Now enter the following URL into your web browser,
replacing <network address> with your telephone’s network address.
http://<network address>/
For example, if your address is 10.0.0.167, you would enter
http://10.0.0.167/
If you see the web site and not an error message, your telephone is properly
connected to the network; otherwise, review the Troubleshooting Appendix in the back
of this document.
Assuming you have the common command-line ping utility installed on a host on your
network, you could also “ping” your telephone to test connectivity. Get to a command-
line prompt on the host, e.g., from a terminal session under Linux or from a command
window under Windows (press Start, select Run, enter “command”) and enter the
command,ping <network address>
where, as with the browser method, above, <network address> is the address of
your telephone. For example, your command might look something like this:
ping 10.0.0.167
If, as a result of this command, you see multiple messages to the effect that so many
bytes were received from that address in so many milliseconds, your telephone is
properly connected to the network. If you see any other message, e.g., something
about the destination being unreachable, or see no response at all after a few
seconds, your telephone is not properly connected to the network, and you should see
the Troubleshooting Appendix in the back of this document.
AlternativeMethodsofAssigningthe NetworkAddress
When it is first powered up, your telephone may attempt to contact a DHCP server on
the network to automatically obtain a network address. It needs this address in order to
communicate with other telephones and so that you can access its configuration web
site via your web browser. If it was not able to obtain an address, you must enter this
and other network information into the telephone directly using the configuration menu
(see the section, Configuration Menu).
10
Installing Your Telephone on a Network (cont.)
Setting Up Your Telephone
Choose an area near an electrical outlet and a network port.
Your telephone can sit on a horizontal surface such as a desk or counter or be
mounted vertically on the wall. For mounting on the wall, slide the small plastic tab
located under the switchhook on the telephone cradle up towards the switchhook until
it comes off. Turn it around so that the little “shelf” points toward the switchhook and
slide it back into where it was. Now the handset stays on the telephone base when
you hang it up.
You may remove the clear protective plastic sheet from the LCD display.
AC power adapter
Plug the AC power adapter into an electrical outlet and the DC connecter into the AC-
Adapter Port on the back of the telephone.
CAUTION: Only use the 12V DC POWER SUPPLYincluded with your
telephone.
Connect Network
Connect one end of a network cable to a network port, such as on a hub, wall plate, or
cable/DSL modem, and the other end to the port labeled, NETWORK, on the back of the
telephone. This is an ethernet port.
When the LED next to the port is continuously off, this means that no link is established
(the port is not electrically connected to the network). Activity on the port is indicated
by a blinking LED.
Connect PC
Your telephone contains a hub so that you may plug another network device, which is
typically a PC, into it. This provides network access to both your telephone and PC
through a single external network connection. Connect one end of a network cable to
the network port on your PC and the other end to the port labeled, PC, on the back of
your telephone.
When the LED next to the port is continuously off, this means that no link is established
(the port is not electrically connected to the network). Activity on the port is indicated
by a blinking LED.
11
Configuring Your Telephone
There are several areas to configure on the web site, all reachable through links on the
main web page at http://<network address>/, where <network address> is the network
address of your telephone, e.g., 10.0.0.167. You can determine what this address is by
pressing the INFO/MUTE key. The address is displayed momentarily on the second line
of the LCD display.
From the main web page (where the telephone version and serial number are
displayed) you can follow links to pages for network setup, telephone configuration,
server configuration, maintaining your phonebook, configuring the password for
accessing your telephone’s web server, and advanced settings.
WARNING: Never change the configuration of your telephone during a
call.
When you first attempt to access the web server, you are prompted for a user name
and password. The user name is always “admin” (without the quotes), and the initial
password is set at the factory to “admin” (also without the quotes). You should set this
to some other value as soon as possible.
NetworkSetup
The two basic network settings on this page are, DHCP is selected (the factory default)
and DHCP is not selected, or MANUAL. Your service provider or network administrator
can tell you which to use. If DHCP is selected, no further network configuration is
required, and your page looks something like this:
Network Setup
[DHCP q]
IP Address 192.168.100.100
Netmask 255.255.255.0
Gateway 192.168.100.254
Domain Name
Primary DNS Server
Secondary DNS Server
Tertiary DNS Server [Commit]
[Restore defaults ]
Configuration Web Site
Once you have verified that your telephone is connected to the network (see the
section, Verifying the Installation), you need to configure it. You also may need to
modify the configuration from time to time. There are two ways to do this. You can
access the configuration web site on the telephone’s built-in web server using a web
browser on a computer that is on the same network as your telephone, or you can use
the configuration menu which is accessible on the telephone itself.
12
Configuring Your Telephone (cont.)
If DHCP is not selected, your page looks something like this:
Network Setup
[MANUALq]
IP Address [192.168.100.100 ]
Netmask [255.255.255.0 ]
Gateway [192.168.100.254 ]
Domain Name [ ]
Primary DNS Server [ ]
Secondary DNS Server [ ]
Tertiary DNS Server [ ]
TFTP Config Server [ ]
[Commit]
[Restore defaults ]
The factory defaults for the other fields are
• a network address of 192.168.100.100,
• a network mask of 255.255.255.0,
• a gateway address of 192.168.100.254,
• domain name not specified,
• DNS servers not specified, and
• TFTP server not specified.
Except for the TFTP-server field, these fields have the same meaning as the network
settings for other network devices and operating systems. The values for these fields
are supplied by your service provider or network administrator.
The TFTP-server field contains the address of the TFTP server from which your
telephone downloads configurations via its optional auto-config feature. Note that this
is not where the address of the TFTP server from which your telephone downloads
software upgrades is specified (see the appendix, Updating the Software).
Make any changes you need and then click the button to commit your changes. Your
changes only take effect when you commit and then confirm your changes.
There is also a button that you can click to restore the factory default of using DHCP.
13
Configuring Your Telephone (cont.)
TelephoneConfiguration
On the telephone-configuration page, you can specify your name, userid (usually the
part before the @ sign in your email address), a forwarding URL or address, the URL
or address of your voicemail and conference servers,, a dial plan, and DND and call-
waiting settings. Your page looks something like this:
Phone Configuration
Full Name [John Smith ]
User ID [jsmith ]
Call Forwarding [] None (•) All Calls ( ) On Busy ( )
Voicemail Server [ ]
Conference Server [ ]
Dial Plan [ ]
Enable Do Not Disturb [ ]
Disable Call Waiting [ ]
[Commit changes ]
[Reset to defaults ]
• Examples of the required name and userid fields are John Smith and jsmith,
respectively (no spaces in the userid, please).
• The forwarding-address field contains the network address or URL of the telephone
to which you want to forward incoming calls. Leave it blank or specify no call
forwarding if you do not want to forward calls. Select whether you wish to forward all
calls or only when your telephone is busy.
• To use a voicemail server, specify its address in the voicemail-server field.
• To use an external conference server rather than the built-in conferencing capabilities
of your telephone, specify the server’s address in the conference-server field.
• So that you do not have to indicate when you have finished entering a telephone
number by pressing the DIAL/REDIAL key or the # button (although you may continue to
do so), you may provide a dial plan of up to 128 characters (see the Dial Plan
appendix) which tells your telephone what a telephone number looks like. Once your
telephone recognizes a complete telephone number, it automatically places the call.
• When the Do Not Disturb feature is enabled, your telephone does not ring when it
receives an incoming call.
• Call Waiting can be disabled so that your telephone immediately rejects an incoming
call if a call has already been established.
Make any changes you need on this page and then click the button to commit your
changes. Your changes only take effect when you commit your changes.
There is also a button that you can click to restore the factory defaults, which are
bogus values for the name and userid fields and nothing (blank) for the remaining
fields.
14
Configuring Your Telephone (cont.)
Servers
The server page requires familiarity with SIP. Use it to specify a SIP registrar, proxy,
and related parameters, but first contact your service provider or network administrator
for the correct settings.
If you instruct your telephone not to perform registrations at all, your page looks
something like this:
Servers
REGISTRAR [None q]
SIP PROXY []
[ ] Forward all through proxy
[ ] Register through proxy
Server Password []
[Commit changes ]
[Reset to defaults ]
If you instruct your telephone to attempt to find a registrar and register on its own, your
page looks something like this:
Servers
REGISTRAR [Find Oneq]
From URL []
To URL []
[ ] Use Domain Name
Expires [3600 ]
SIP PROXY []
[ ] Forward all through proxy
[ ] Register through proxy
Server Password []
[Commit changes ]
[Reset to defaults ]
15
Configuring Your Telephone (cont.)
It is best to use a SIP URL to explicitly designate the registrar. Asimple network
address, e.g. 10.0.0.200, is also allowed. If you specify the registrar, your page looks
something like this:
Servers
REGISTRAR [Manual q]
SIP URL []
From URL []
To URL []
[ ] Use Domain Name
Expires [3600 ]
SIP PROXY []
[ ] Forward all through proxy
[ ] Register through proxy
Server Password []
[Commit changes ]
[Reset to defaults ]
• The to-address field contains the address of record whose registration is to be
created or updated, i.e., how you want the outside world to see you from your SIP
proxy/registrar, as in sip:[email protected], where a proxy server for the siptone.com
domain forwards SIP packets to you after receiving the above SIP URL from other
users. Note that to enable keypad dialing, you must specify a registrar or proxy. If both
are specified, the proxy has precedence.
• The from-address field is the same as the to-address field except in the case of third-
party registrations on your behalf.
• The expire-time field specifies the registration duration as reported to the registrar in
units of seconds. The default is 3600 seconds, or one hour.
• If you are using a registrar and select the use-domain-name feature, your telephone
automatically creates the addresses of record in the to-address and from-address
fields. It combines the userid that you specified on the telephone-configuration page
with the local domain name obtained from DHCP or manual configuration (refer to the
network-setup page for your domain name). Note that you can change the addresses
of record at any time, even if they were generated automatically.
• Specifying a value for the proxy field causes your telephone to send various SIP
packets through the proxy indicated by the specified address or SIP URL; otherwise, it
sends all SIP packets directly to the other telephone.
• If a proxy is specified and the forward-all-through-proxy feature is
selected, all SIP packets except for SIP registration messages are sent
through the proxy;
16
Configuring Your Telephone (cont.)
• if a proxy is specified and the register-through-proxy feature is selected
instead, all outgoing SIP messages are sent through the proxy, including SIP
registration messages;
• if neither feature is selected, only dialed numbers and unresolved URLs go
through the proxy.
A SIP proxy is useful for traversing firewalls, assuming your proxy can rewrite
addresses, and handling unresolvable SIP URLs, e.g., telephone numbers. When both a
SIP registrar and proxy are specified, you can have your telephone register directly
with the registrar rather than through the proxy.
• You can also specify an authentication password for accessing the servers here.
Your changes only take effect when you commit your changes. There is a
button on this page that you can click to restore the factory defaults of no registrar,
proxy, or server password.
PhonebookMaintenance
The phonebook web page is a little different than the other pages. With them, you
maintain a few fields; with the phonebook, you maintain a list of SIP URLs along with
nicknames for the people associated with them. Your page looks something like this:
Phonebook
Load phone book from PC
File [][ Browse... ][ Ok ]
Save phonebook.txt to PC [ Save ]
[ Add To Phone List ]
Nickname SIP URL
[] [ ]
[ Delete ]
[p]
[q]
* Please press Ctrl Key for multiple select and delete
• To add an entry to the phonebook, fill in a nickname and SIP URL, such as
pancho_h sip:[email protected]
and then click the add button, which commits your addition.
• To delete entries, select one or more, and then click the delete button, which commits
your deletion.
• To change entries, you must delete and then add them again.
• Alternatively, from this page you can import a phonebook from your PC as a text file
that you created through some other means. The act of importing a phonebook commits
17
the additions to your telephone. Note that importing is additive. It does not replace your
existing phonebook even if entries have the same name. Aline that starts with the #
character is ignored as a comment line. The space and tab characters can appear
anywhere except within a nickname or URL.
• You can also export the phonebook to your PC as a text file. This text file contains any
number of phonebook entries, each on a separate line made up of a nickname and SIP
URL.
Whenever entries are added to the phonebook, either through the web interface or by
importing a phonebook from your PC, there is the possibility that one or more entries will
have the same nickname. The telephone resolves this collision by appending a number
to nicknames as needed to make them unique. For example, if the telephone phonebook
already contained an entry with the nickname, pancho_h, and the user imported a
phonebook from a PC that contained an entry with the same name, the second entry
would be named pancho_h2 in the telephone’s phonebook.
PasswordConfiguration
This is the web page where you change the password that grants you access to the
telephone’s Configuration Web Site. To change the password, specify the current
password and the new password you would like to use. Enter the new password a
second time to help prevent establishing a password with an unknown typographical
error. Once you enter the current password and the new password twice, click the
button to commit your changes. Your changes only take effect when you commit
your changes. If you forget your password, you can restore the factory default
through the configuration menu on the telephone (see the Navigation Map).
The password-configuration page looks like this:
Change Password
Current Password [ ]
New Password [ ]
Confirm Password [ ]
[Commit ]
Configuring Your Telephone (cont.)
18
Configuring Your Telephone (cont.)
AdvancedSettings
Like the server page, the advanced-settings page requires familiarity with SIP. Here,
you can specify the default SIP port for your telephone, a syslog server, autodial
parameters, keepalive settings, your preferred codec, and whether to use preloaded
route as specified in IETF RFC 3261. However, you should only use these fields if you
have extraordinary needs and a full understanding of their meaning.
Advanced Settings
SIP Port [5060 ]
RTP Port [5012 ]
NAT Address [ ]
Syslog Server [ ]
Autodial Userid [] Enable Autodial [ ]
Session timer [30 ] Enable Session Timer [ ] Enable Refresher flag [ ]
Preferred Codec [g711ulaw q]
Use Preloaded Route [ ]
Download Dial Plan [ ]
Auto-config profile [NONEq]
Auto-config path [SipTone/config ]
Auto-config every boot [ ]
Disable All Feature (*)
Codes [ ]
Disable LINE 1/2
key during calls [ ]
Use UDP SRV search only [ ]
Enable Headset Support [ ]
[Commit changes ]
[Reset to defaults ]
• The default SIP and RTP ports, which are normally 5060 and 5012, respectively, are
the ports at which you wish other phones to contact you. Note that the RTCP port is not
specified because it always is the RTP port + 1.
• If you have a NAT/firewall that you want to traverse, specify its WAN, or outside, IP
address. You also need to configure rules in your NAT/Firewall to forward incoming SIP,
RTP, and RTCP UDP packets to the ports on your telephone, e.g., 5060, 5012, and 5013.
Multiple phones behind the same NATmay be configured with different sets of ports. (If
you use a proxy server, it must support ports in addition to the default ports.) For
example, if you have two telephones, you could configure one to use SIP port 5060 and
RTP port 5012 and the other to use SIP port 5070 and RTP port 5022. You would then
need to configure your NAT/firewall to forward all incoming UDP packets for ports 5060,
5012, and 5013 to be forwarded to the IP address of your first telephone and forward all
incoming UDP packets for 5070, 5022 and 5023 to be forwarded to the IP address of your
second telephone.
• You can specify a syslog server for the logging of SIP messages received and sent
from the telephone. Setting up a syslog server is beyond the scope of this document.
Leave the syslog-server field blank if you do not understand what a syslog server is,
effectively disabling the syslog feature.
19
Configuring Your Telephone (cont.)
• The autodial fields are for connecting to the remote proxy without dialtone or ringing.
• When the session-timer feature is enabled, your telephone uses a keepalive
mechanism in order to better detect whether a call has been disconnected.
• If you have a preference, you can influence which audio codec your telephone uses
by specifying a preferred codec.
• The preloaded-route feature adds a SIP “Route:” header in outgoing messages to
request that the outbound proxy be included in all return paths. This is ideal for firewall
traversal for those SIP proxies that support this feature.
• If you would rather download a dial plan from a TFTP server rather than specify it on
the telephone-configuration web page, store the dial plan in a file in the same directory as
the “auto-config” configuration files on your TFTP server. Name the file, "dialplan.conf."
Note that the auto-config path also applies to the dial-plan file and that the dial plan is
downloaded from the TFTP server specified on the network-setup web page.
• Rather than configure your telephone from the web interface or LCD menu, you can
alternatively load a configuration file from a TFTP server (see the Auto-config appendix
for details). The address of the TFTP server is specified on the network-setup page
(this server is also used for downloading a dial plan). The only profile type currently
supported is that described in the Auto-config appendix (Profile-C), so set the auto-
config-profile field to NONE to disable auto-configuration and to Profile-C to enable it.
The auto-config-path field specifies the path, relative to the TFTP server’s root path,
from which your telephone downloads the configuration file (this is also used for
downloading a dial plan). You can also force the telephone to load the configuration file
every time it boots by checking the auto-config-every-boot field; otherwise, it loads the
file whenever you click the commit button on the web page.
• Disabling feature codes causes your telephone to not process and to instead pass
through all “star” feature codes, e.g., *69, *70, and *99, for processing downstream.
• Disabling LINE 1/2 during calls allows for other methods of getting a second dial tone.
• Specify to only use UDP SRV search in order to limit the means of DNS name
resolution.
• If headset support is not enabled, simply plugging a headset into your telephone will
not work.
Make any changes you need on this page and then click the button to commit your
changes. Your changes only take effect when you commit your changes.
There is also a button that you can click to restore the factory defaults, which are 5060
for the default SIP port and nothing (blank) or not-selected for the remaining fields.
20
Configuring Your Telephone (cont.)
Configuration Menu
1 a A
Numeric
Lower-case
Upper-case
1 1 1 <space> <space>
2 2 2 a b c A B C
3 3 3 d e f D E F
4 4 4 g h I G H I
5 5 5 j k l J K L
6 6 6 m n o M N O
7 7 7 p q r s P Q R S
8 8 8 t u v T U V
9 9 9 w x y z W X Y Z
0 0 0 .@ _ + =
*. . * [ < , $ &
#.# : ] > ; ? /
Alphanumeric Mode
Network-
address
Mode
Key
You enter the configuration menu by pressing the MENU/HANGUP key while the
handset is onhook and the telephone is not in speakerphone mode. From here, you can
place a call to a SIP URL entered through the telephone keypad, turn on and off the do-
not-disturb feature, specify a SIP URL to which you want to forwarding incoming calls,
view call logs, configure outbound proxy, set the user name, reset the telephone, and
configure its network settings. Please refer to the following Navigation Map for detailed
information on how to navigate the menu.
Data-entryModes
There are two modes in the configuration menu for entering data from the keypad. The
mode is automatically
determined based on the type
of data that the telephone is
expecting. When the
telephone is expecting input
in the form of a network
address, the network-
address mode is used; when
expecting a SIP URL or a
domain name, the
alphanumeric mode is used
(see inset). The alphanumeric
mode is indicated by the
submode indicator character,
1, a, or A, in the upper-right-
hand corner of the LCD
display.
In network-address mode,
the keys, 0 through 9, map to
themselves, and * and # map
to a period. This is sufficient for entering normal, IPv4 network addresses. The
previous value is initially displayed. You can accept this value by simply pressing the
SET/CONF key. If you press any data-entry key, the initial value is replaced by the value
that you have started entering.
In alphanumeric mode, what a key maps to is determined by the current submode,
which can be numeric, lower-case alphabetic, or upper-case alphabetic. This is
indicated by the submode indicator character described above. You cycle to the next
submode by pressing the DND/HOLD key. In numeric submode, the keys, 0 through 9
and #, map to themselves, and * maps to a period. In the alphabetic submodes, 1 maps
to a space character, 2 through 9 map to a letter, and 0, *, and # map to a punctuation
mark. For keys that map to a letter or punctuation mark, you select a particular
character by repeatedly pressing the key until the character you want is displayed. A
vertical-line cursor indicates that you can continue pressing the same key to select a
character for the current cursor position. If you wait more than two seconds, the
cursor changes to a solid block, which indicates that the telephone has accepted the
currently selected character and is ready for you to select a character for the next
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